tekton customer service

[ss454]

I have a number of tekton tools and am happy with the quality and function of them, for the price they are hard to beat. I recently had a small issue with a tool and contacted them about it. the response was very quick and the issue was resolved immediately. I would recommend tekton for price, quality, warranty and service, thank you.

 

[signcrafter]

I have some of their tools and for cheap tools they are decent. I had one break the first time I used it and emailed them, didn't figure on it doing much but only took me a minute to fire off email. They got right back to me and sent out a new tool right away. Good customer service.

 

[619DioFan]

I have a number of sets of tekton impact sockets. bought them because they don't skip sizes. I have been very happy with the quality. they do have an excellent no hassle customer service department. also nice to have one of their reps as a member of GJ.

 

[Brownsfan]

I was looking at their new long pattern combo wrenches at Meijer of all places. They are the absolute nicest import chrome I have ever seen. They were flawless. Now that doesn't mean they work well but I have heard on here that they are excellent . I am in need of a set of wrenches for my service vehicle and these are probably going to be the ones. I don't use wrenches like a mechanic but do need them once in a while. So I don't need Snap On quality but don't want HF India made wrenches either.

 

[monster1]

I've read nothing but good reviews on their tools and customer support. I think for the beginner to the homes shop, these tools should fill in the void between garbage and truck brand tools.

 

[John in OH]

As others have already mentioned, I've also heard nothing but good comments regarding Tekton's customer service. However, I think it should be pointed out that not necessarily all of Tekton's product lines seem to be of equal quality. Please take a look at a review of Tekton angle wrenches that I posted a couple of months ago. See post #32 at:

http://www.garagejournal.com/forum/showthread.php?t=271152&page=2

To date, the Tekton angle wrenches have performed OK for me, but cosmetically they are not very nice and not equal in appearance to the same-tier competitor Sunex angle wrenches.

If you want to read more regarding these angle wrenches and the subsequent fussing over my review, you can find more info starting at post #46 at:

http://www.garagejournal.com/forum/showthread.php?t=271221&page=3

 

[splicer64]

I have dealt with Tekton on some tech questions...I don't remember the fellows name but you couldn't have asked for any better service. I don't have any of there tools but the service was first rate!

 

[michiganman18]

good to hear, thanks for the info