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Tekton tool trucks?

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Hakeem

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Brick and Mortar store with an internal garage for the truck, and storage for some extra stock.
I meant more like get on the shelves at Autozone or something like that. Not open up their own chain.

I'm a Tekton fan, but IMO they don't have anywhere near the product-line necessary to support truck sales at repair shops. I'm guessing that anyone that has worked in a shop for even six months already has most of what they offer, unless they're just doing oil changes. I don't see how it could be a profitable endeavor at their pricing unless it's just an advertising effort they subsidize at a loss.

Edit- what would make more sense would be to go to trade schools.

They went to ours but we only get a 15% discount so it’s not as enticing as the 50-60% we get from Matco or Snapon.

I think Tekton is doing everything right as is, I’d just focus on maintaining the excellent customer service and gradually expand the product line.
 

rust in the eye

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They’ve had this listing as an open position on their careers page for a while now
So presumably an employee rather than a franchisee. Last part of job description is; "collect weekly accounts"
As a salesman employee? # NaCl
They clearly don't understand or are disregarding labor law if making a salesperson employee responsible for collections.
 

dscheidt

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So presumably an employee rather than a franchisee. Last part of job description is; "collect weekly accounts"
As a salesman employee? # NaCl
They clearly don't understand or are disregarding labor law if making a salesperson employee responsible for collections.

You can make employees do collections, that's a standard part of any outside route sales job. There are rules on how you do compensation, etc, but there's no reason employees can't do it.
 

rust in the eye

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My anecdotal experience having been previously employed in outside sales, as an employee. All my sales were on open account, the company extending credit at their discretion to the customer.
A seller(company) is responsible for collecting their debts. As an employee of the company(as oposed to an independent dealer/franchisee) I am not liable for debt incured by a customer. I write the business, the company is obviously free to decline credit if they choose to.
Upon changing employers I took my entire book of business with me to the new employer. One of my regular customers was notoriously slow paying. When my last commission check was paid the previous employer had witheld an amount overdue(not my commission but the the entire amount) from said customer and stated I would not be paid unless I collected the money for them. I took the matter before the labor board who simply told them to "write the man a check".
Responsible for actual "collections" is different than simply accepting payments. Semantics, perhaps.
 
Last edited:

mike93lx

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My anecdotal experience having been previously employed in outside sales, as an employee. All my sales were on open account, the company extending credit at their discretion to the customer.
A seller(company) is responsible for collecting their debts. As an employee of the company(as oposed to an independent dealer/franchisee) I am not liable for debt incured by a customer. I write the business, the company is obviously free to decline credit if they choose to.
Upon changing employers I took my entire book of business with me to the new employer. One of my regular customers was notoriously slow paying. When my last commission check was paid the previous employer had witheld an amount overdue(not my commission but the the entire amount) from said customer and stated I would not be paid unless I collected the money for them. I took the matter before the labor board who simply told them to "write the man a check".
A job responsibility can be to pickup payment without making the employee responsible for the debt
 

CHI_Tool&Die

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At least the Rolex guy is moderately interesting and can get through a whole sentence without hyperventilating.
Speaking of wheezing big dudes, whatever happened to CP the Tool Addict? Dude just dropped off the face of the Earth. He was my best source for Matco flyer deals and now I’m hosed my dealer never tells me anything.
 

AJHD

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Speaking of wheezing big dudes, whatever happened to CP the Tool Addict? Dude just dropped off the face of the Earth. He was my best source for Matco flyer deals and now I’m hosed my dealer never tells me anything.

Matco has their monthly flyer deals online, you don't need a YT tool shill or a dealer to see them.

 

CHI_Tool&Die

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Matco has their monthly flyer deals online, you don't need a YT tool shill or a dealer to see them.

Thanks man! I was never sure if that was the actual flyer deals or if that was just some online stuff they threw together and the drivers had another deal.
 

AJHD

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Aren't Matco flyers regional though, and vary area to area?

I legitimately don't know. I don't do enough business with Matco. I could ask my dealer and see what he says.

I know the Snap On flyers can change based on region. But MAC also puts their flyers online and they don't ask for a zip code or anything.
 
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NUTTSGT

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We had a Tekton truck show up to our tool day at my school. It seemed mostly like a promotional device but they were selling some tools from it.

I’d think that a presence in a brick-and-mortar chain would be more lucrative than limited local truck service but who knows
Don't really even need a typical B&M store.

For those close to Tekton HQ, MAC or where ever a distribution center is, a Will Call pick up window would be nice. Order it online and just drive to pick up point with ID to pick up your purchase.

JEG'S does this with their warehouse in Delaware, no reason to drive down into Columbus.
 

IRQVET

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Brick and Mortar store with an internal garage for the truck, and storage for some extra stock.
Brick & Mortar is reverse commute territory in the current business climate, for better or for worse. Not sure if your model makes alot of sense (although I wish it did) . . .
 

Jaywalk3r

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  • It allows Tekton to market themselves as a “tool truck” brand.
  • It provides potential to treat professionals as business customers with accounts rather than requiring payment upfront.
  • It makes it easy to provide a premium warranty to professionals, eliminating a competitive advantage of the premium tool truck brands with whom they want to compete.
  • It allows Tekton to develop relationships with, and gather feedback from, the same professionals to which they want to sell tools.
  • Trucks can be relocated from poorer performing markets to better performing markets at little cost.
The quality difference between good and great tools isn’t what it was 40 years ago. Harbor Freight (and Sears before them) have built a nice business selling pretty good, but not necessarily great, tools with the best brick & mortar warranty in the business. Dealing with traffic is a much bigger hassle than dealing with the person behind the counter. But for pros, even that isn’t always good enough, so tool trucks still have their place.

If Tekton figures out a way to compete with the tool truck brands on warranty service and credit terms, their future will look bright indeed, even more so if they start making more tools in the USA.
 

CHI_Tool&Die

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Aren't Matco flyers regional though, and vary area to area?

I legitimately don't know. I don't do enough business with Matco. I could ask my dealer and see what he says.

I know the Snap On flyers can change based on region. But MAC also puts their flyers online and they don't ask for a zip code or anything.
I can confirm that Matco does regional flyers and that the flyer deals online are not anywhere as good or as encompassing as the flyers your driver has.

I know this because my Matco guy did me dirty. He knew I was looking for some extensions and it wasn’t a need it now thing and this flyer coming out has a great deal on them but he didn’t tell me about it and so I bought some off of him a bit ago without any deal. So either he isn’t as cool as I thought or he’s clueless. Either way I’m a bit miffed about it.

I like MAC and how they just post the flyer online. Boom, one and done. I’m probably going to stay away from Matco for awhile.

My apologies for the Tekton thread highjacking.
 

CHI_Tool&Die

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Yeah, but they are headquartered about an hour south. You might think they would have a presence in their backyard.
I think they’ve lost a few drivers. I know of at least two that quit. And I know that some of their past guys have really soured a lot of shops on them. I haven’t personally bought any MAC stuff due to my Snap-on guy being so reliable. And as much as I complain on these threads, I still buy a lot of Matco because he is the only driver that actually comes to the shop. But MAC definitely is everywhere around here. It’s crazy they wouldn’t have someone close to their HQ.
 
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