There you go my Performance Tool Review

[dogdog]

It sucked ..... Life time warranty is a scam.

performance tools W84008 O2 sensor wrench

"Hand
Tools:
Lifetime Replacement Warranty: If any tool ever fails to give complete satisfaction, it may be returned, along with original sales receipt, for a free replacement of like grade and quality, postage prepaid to: PERFORMANCE TOOL, P.O. Box 88259 Tukwila, WA 98138"

Who keeps original sales receipt for their tools.... by the time you pay shipping both ways...for another POS socket,.... you'll probably get 2 from local junk store.... Hmmmm this remind me of that Channel Lock broken ratchet I have.... trying to get warranty. At least they didn't ask for return shipping.

Anyways was using it trying to remove the O2 sensor,,,, it snapped in half, bumped on forehead , to my surprise, the HF O2 sensor socket saved the day... Its funny I bought this one to replace the HF one... cause it looked more polished. So buyers beware. BTW this was about the 2nd or 3rd time I needed to use it for past 5+ years..... so it's consider new.... I don't know the COO, doesn't matter, **** tool is **** tool.

 

[ChevyEFI]

Anyways was using it trying to remove the O2 sensor,,,, it snapped in half, bumped on forehead , to my surprise, the HF O2 sensor socket saved the day... Its funny I bought this one to replace the HF one... cause it looked more polished.

So you used an open end to loosen, instead of a box.
Buy what you need, when you need it, instead of using raccoon analysis.

 

[Superbec]

..... Life time warranty is a scam.

Good morning

 

[bigredjeepone]

I have some performance tools and they are not bad for the money, but I think we get way to caught up in the lifetime warranty idea. Sometimes you just have to buy new tools, but it ***** they wouldn't just send a new one. All of my O2 service stuff is the NAPA service line or KD tools. These seem well made and I doubt they will ever break, but I try not to beat on the crowsfoot style ones too much. Looking at the break on yours that is a poorly made tool, you can tell by the grain on the break. Its either cast, not forged or hardened way too much. One piece of advise on O2 sensors. Let the car exhaust warm up first and always use a high grade copper anti-seize on the replacement if the unit didn't come with it from the manufacturer. Bosch usually does.

I lost the stainless ring to a Tekton ratchet and they just sent a new ratchet. On the other hand I stripped a tooth on one of the 24" 1/2" and they sent a repair kit. Sometimes calling is the best route to get something replaced. A lot of times its the decision of the person on the phone.

 

[cheechi]

Regarding lifetime warranty, I keep a stack of HF receipts, it's now about 3" thick stacked up, and you know the old ones the ink wasn't real good so they're all faded. I used to have trouble with warranty if it wasn't the store I go to often, now I bring the whole stack and tell them I definitely have the original receipt, feel free to look for it. Don't have issues with warranty.

For as often as I use it, the HF O2 sensor was what I bought and it's been fine for me. Almost any other brand, I could care less about the lifetime warranty as it it turns out I have a lot of 'irreplaceable' tools like USA/Taiwan Kobalt, Taiwan GW, USA CM, etc etc.

 

[Parrothead]

I have some performance tools and they are not bad for the money, but I think we get way to caught up in the lifetime warranty idea. Sometimes you just have to buy new tools, but it ***** they wouldn't just send a new one.

Yep, I have some Performance Tool stuff I purchased about 15 years ago when I was in a desperate situation (thanks thieves!), and I used them in a manufacturing environment. I never had any issues with their chrome sockets, but their ratchets sucked, at least then. The sockets have been relocated to my junkyard box, and I've never broken one. I'd buy them again in a pinch.

 

[1foxracing]

I feel your pain and agree Performance tool is garbage. I don't know why I haven't tossed all these in the garbage years ago. Metric hex T-handles that strip out the plastic handles with the slightest force.
I contacted them about warranty service and got the same run around,,, needed original sales receipt. Told them don't have it and will trash talk their products every chance I get.

 

[dogdog]

So you used an open end to loosen, instead of a box.
Buy what you need, when you need it, instead of using raccoon analysis.

I go through that phase of tool collecting. I have double of everything , almost.... for these kind of stuff.... I think an open end is the only one that works if I wanted to loosen it without cutting the wire on the O2 sensor.

 

[dogdog]

I feel your pain and agree Performance tool is garbage. I don't know why I haven't tossed all these in the garbage years ago. Metric hex T-handles that strip out the plastic handles with the slightest force.
I contacted them about warranty service and got the same run around,,, needed original sales receipt. Told them don't have it and will trash talk their products every chance I get.
[........................

have the same problem..... good tool bad tool.... I keep till they are broken or rusted eating it away and or naturally walked away.... But this post is not really about that... just a warning about these nice looking tool that sucked, don't fall into that life time warranty they offer..... I have had other sockets from Walmart that says impact and fails.... and they were cheap... but I kinda know that when I buy into it..... this one.... meh...It was a nicely disguised cheap quality tool

 

[Jazzman442]

Buy another one and then take it back. Problem solved. Especially on life time warranty tools and you dont have the receipt it gets me mad when they are the only ones who sell it but need a receipt.

 

[dclassical]

For what it's worth I take a photo with my phone of the receipt when I buy a tool or something expensive. Then when I get on my computer I tag it on google photo with the item(s) that was(were) bought and add them to an album made just for that. One album per year. It takes about 2 minutes.

 

[PoorOwner]

It's a $9 socket would you spend $5 to send it back even if you have the receipt?

Buy another or get something like an OTC set from somewhere like Amazon, that way you always have the receipt, so far it has kept the purchase history for over 10 years.

 

[dogdog]

Good morning

I didn't drink coffee and took the blue pill thinking it was the "Performance Tool" , it it was good looking .... Dam I fall into that trap.
Now reality hits

 

[PoorOwner]

There has been many times we all bought some special tool that promises to pull a ferrule, or bend to let you drill around a tight spot, etc. As soon as you use it you know it was going to fail because you can feel it start to strip or give out. But you kept at it because you had no other option in that situation. Since it is a new purchase, I take it back and ask for a refund though, but I would not exchange for the same POS tool again. Happens to everyone.

 

[3baygarage]

Well good thing you had a backup. Anything other than in store replacement is a pain, and yes even that can be a pain at times.

Maybe keep an eye out for a nice used Snap On or other made in USA if they even exist.

 

[dogdog]

Buy another one and then take it back. Problem solved. Especially on life time warranty tools and you dont have the receipt it gets me mad when they are the only ones who sell it but need a receipt.

Na.... I am done with them any thing left I'll let it naturally walked to the garbage can.... I am a tool horder, can't throw it away myself... definitely won't get that junk into my collection again.

For what it's worth I take a photo with my phone of the receipt when I buy a tool or something expensive. Then when I get on my computer I tag it on google photo with the item(s) that was(were) bought and add them to an album made just for that. One album per year. It takes about 2 minutes.

I think they are more slicker.... that is why they say original receipt.... don't know if the photo of the original receipt is a copy or consider the original....

It's a $9 socket would you spend $5 to send it back even if you have the receipt?

Buy another or get something like an OTC set from somewhere like Amazon, that way you always have the receipt, so far it has kept the purchase history for over 10 years.

I wasn't planning to send it back.... I learned that lesson dealing with channel lock warranty... I just post for buyer beware of life time warranty is a scam, and that tool sucked. In case some one google and wanted a real experience with these.

Performance Tool W84008


This sensor I was trying to take out and repair. Wasn't expecting it to break.

 

[dwasifar]

So you used an open end to loosen, instead of a box.
Buy what you need, when you need it, instead of using raccoon analysis.

Okay, I'll bite. What is "raccoon analysis"? I googled it, and all I got was a poem by Anne Sexton and a bunch of pages analyzing the Beatles' "Rocky Raccoon."

 

[RandyRanderson]

Wilmar/Performance Tool/Pitpro puts out some garbage. I have quite a bit of them from a former job. The ratcheting wrenches and pry bars are the only things I still use. They just work. The rest, not so much.

I never gave the warranty a single thought. Unless its Craftsman or Kobalt where I can just walk in and get it taken care of, I pretend there isnt one.

 

[Wamsutta]

I have some performance tools and they are not bad for the money, but I think we get way to caught up in the lifetime warranty idea. Sometimes you just have to buy new tools, but it ***** they wouldn't just send a new one.

They should let people email in a picture; that's what the Moen faucet company does.

 

[blown94conv]

Anytool I purchase for less then $10 I consider a consumable, and if it breaks it gets chucked. I consider it my tax for buying cheap tools.

 

[Parrothead]

They should let people email in a picture; that's what the Moen faucet company does.

Actually Moen doesn't even require that if you're nice. I just called them on Wednesday. They're sending me a new valve, O-Rings, and a handle free of charge. Just a phone call, no proof or anything. I just gave them a model number off the part I needed and that was that.

 

[dwasifar]

They should let people email in a picture; that's what the Moen faucet company does.

I emailed Crescent about a pair of pliers with peeling chrome, and they wanted a picture before creating an RMA. But they still told me the return was subject to warranty inspection and might not qualify.

This is a classic case of "penny wise and pound foolish" on my part. I paid $3.21 in postage to return it to them when I could just buy a new one from Amazon for $7.27. Was my time to wrap it up and mail it off worth four bucks? No. But on the other hand, is it worth theirs? I would guess not, either, and yet they want it sent to them so they can inspect it. It would probably have been cheaper for them just to replace it based on the picture.

 

[L.Cheapo]

We used to sell "Performance Tool" at the chain parts store I worked at in college. We also laughed at what junk it was. Utter garbage.

We used many of those same tools as "rental" tools. They always came back broken.

 

[sberry]

Its the same stuff under another label. HF has enough buy power they can bargain for a bit better tool. You can actually buy cheaper than HF,,, but its usually not as good.

 

[thatguysb]

Their brand makes some okay stuff, got a 9/16 spark plug socket for a nissan versa. Came with a ******** plastic ring to hold the plug in the socket. Socket inself looks decent.

But a couple days ago i was working on a wrx, was looking for a set of o rings for the injectors, used one of their seal kits. After snapping two seals due to dry rot, i tried something else, dunno if its on their part or the shop the seals came from.

 

[Ditch]

I didn't drink coffee and took the blue pill thinking it was the "Performance Tool" , it it was good looking .... Dam I fall into that trap.
Now reality hits

What did you need a kickstand for?

 

[dogdog]

What did you need a kickstand for?

LOL.... cheap high on tool ****.

 

[Infinia]

Regarding lifetime warranty, I keep a stack of HF receipts, it's now about 3" thick stacked up, and you know the old ones the ink wasn't real good so they're all faded. I used to have trouble with warranty if it wasn't the store I go to often, now I bring the whole stack and tell them I definitely have the original receipt, feel free to look for it. Don't have issues with warranty.
.

haha that's sort of like paying a bill with a sac full of pennies.
I have a few saved HF receipts, some are so old they are printed in real INK without any item numbers, but the "store number 8" is printed on the top. I don't know why i saved them this was before they had any tool warrantees past a couple of weeks and their low price reflected that fact. Their tool prices are about double since then so...you kinda pay for it in the end.

 

[PelicanPines]

You car people are weird... nothing personal... just based on my review.

 

[Infinia]

You car people are weird... nothing personal... just based on my review.

Very useful information! thank you for your very valuable input.
P.S. where can we find this "review".

 

[md21722]

It sucked ..... Life time warranty is a scam.

performance tools W84008 O2 sensor wrench

"Hand
Tools:
Lifetime Replacement Warranty: If any tool ever fails to give complete satisfaction, it may be returned, along with original sales receipt, for a free replacement of like grade and quality, postage prepaid to: PERFORMANCE TOOL, P.O. Box 88259 Tukwila, WA 98138"

Who keeps original sales receipt for their tools.... by the time you pay shipping both ways...for another POS socket,.... you'll probably get 2 from local junk store.... Hmmmm this remind me of that Channel Lock broken ratchet I have.... trying to get warranty. At least they didn't ask for return shipping.

Anyways was using it trying to remove the O2 sensor,,,, it snapped in half, bumped on forehead , to my surprise, the HF O2 sensor socket saved the day... Its funny I bought this one to replace the HF one... cause it looked more polished. So buyers beware. BTW this was about the 2nd or 3rd time I needed to use it for past 5+ years..... so it's consider new.... I don't know the COO, doesn't matter, **** tool is **** tool.

On one hand, you have the guy that paid $10 for a tool that's supposed to do the job. And it didn't. On the other hand, the warranty details are there.

You car people are weird... nothing personal... just based on my review.

 

[PelicanPines]

Very useful information! thank you for your very valuable input.
P.S. where can we find this "review".

Kinda obvious... you missed the intent of my post...

Why discuss the warranty of a $9 specialized tool... it's a consumable... I bet people DRIVE 30 miles to get a warranty on something like that... spending a minimum of $4 on gas doing so ... provided you have a 40mpg car ... but you all drive those right?

A better discussion would be about how to remove a stuck 02 sensor using normal tools... like the excellent comment about "breaking" it loose with an open wrench...

My comment about "youz" guys being weird... are valid within this conversation as the conversation is weird...

My premise is... what's your time worth... I put an arbitrary value on each hour... if I can get beyond a problem in 10 minutes or spend TWO hours dealing with a $9 part/tool... you betcha... i'm going the 10 minute route... even if that route is ordering 3 of the $9 tool on amazon... to be delivered in two business days.

My review is available by simply reading this thread... it's my evidence for the "weird" conclusion

 

[Movover]

For what it's worth I take a photo with my phone of the receipt when I buy a tool or something expensive. Then when I get on my computer I tag it on google photo with the item(s) that was(were) bought and add them to an album made just for that. One album per year. It takes about 2 minutes.

Now that is genius ! Thanks for the information

 

[finn]

I've removed stuck oxygen sensors. It always involves an open end or box wrench (after cutting the wire) and plenty of heat from a torch.

The O2 tool is ok, or even required for installing a new sensor, but by design they don't look strong enough for removal. You can fee them begin to spread long before they snap.

Applying more torque, without heat usually strips the threads out of the bung.

Warranty on a cheap tool is a sales gimmick. I ignore the warranty and consider cheap tools as consumables, like brake cleaner or paper towels. I still buy them occasionally, but don't loose any sleep when they fail.

 

[Parrothead]

Kinda obvious... you missed the intent of my post...

Why discuss the warranty of a $9 specialized tool... it's a consumable... I bet people DRIVE 30 miles to get a warranty on something like that... spending a minimum of $4 on gas doing so ... provided you have a 40mpg car ... but you all drive those right?

A better discussion would be about how to remove a stuck 02 sensor using normal tools... like the excellent comment about "breaking" it loose with an open wrench...

My comment about "youz" guys being weird... are valid within this conversation as the conversation is weird...

My premise is... what's your time worth... I put an arbitrary value on each hour... if I can get beyond a problem in 10 minutes or spend TWO hours dealing with a $9 part/tool... you betcha... i'm going the 10 minute route... even if that route is ordering 3 of the $9 tool on amazon... to be delivered in two business days.

My review is available by simply reading this thread... it's my evidence for the "weird" conclusion

You make a BUNCH of assumptions based on your view of the world.

First, the cost of the tool dictates it as a consumable. Secondly, and on that point, $9 in the Midwest is different than $9 on the east coast. Somebody buying a $9 tool and doing it themselves is probably pretty cost conscious.

Then you make assumptions based on driving. Using Google Fu I have 4 Autozones, 2 Advanced Autos, 1 Pep Boys, 3 Napas, 1 Carquest, 1 Menards, 1 Home Depot, 1 Lowe's all within 6 miles of my house!

Using your gas consumption analytics, based on $2 gas (current price this AM), you'd spend $0.60 on gas.

In many cases, a normal tool can't get the job done, that's why there is a specialty tool in the first place.

And finally, the what's your time worth? Only what someone is willing to pay you, or what you'd have to pay someone else, or the cost of tasks vs each other. If a kid could mow the lawn for $25 an hour or my mechanic charges $90 an hour but I'm capable of doing both...whom should I pay? Fiscally the kid mowing the lawn. The "what is my time worth" is a discussion much longer than this post.

To further illustrate the point, the per capita income in New Jersey is $88k while Indiana is $61k. Whom do you think $9 matters more?

My point? Everyone lives in different environments and incomes and to dismiss that because you live differently is rude.

*I actually agree, I'd just go buy a new tool if there was even the slightest bit of resistance.

 

[PelicanPines]

You make a BUNCH of assumptions based on your view of the world.

First, the cost of the tool dictates it as a consumable. Secondly, and on that point, $9 in the Midwest is different than $9 on the east coast. Somebody buying a $9 tool and doing it themselves is probably pretty cost conscious.

Then you make assumptions based on driving. Using Google Fu I have 4 Autozones, 2 Advanced Autos, 1 Pep Boys, 3 Napas, 1 Carquest, 1 Menards, 1 Home Depot, 1 Lowe's all within 6 miles of my house!

Using your gas consumption analytics, based on $2 gas (current price this AM), you'd spend $0.60 on gas.

In many cases, a normal tool can't get the job done, that's why there is a specialty tool in the first place.

And finally, the what's your time worth? Only what someone is willing to pay you, or what you'd have to pay someone else, or the cost of tasks vs each other. If a kid could mow the lawn for $25 an hour or my mechanic charges $90 an hour but I'm capable of doing both...whom should I pay? Fiscally the kid mowing the lawn. The "what is my time worth" is a discussion much longer than this post.

To further illustrate the point, the per capita income in New Jersey is $88k while Indiana is $61k. Whom do you think $9 matters more?

My point? Everyone lives in different environments and incomes and to dismiss that because you live differently is rude.

*I actually agree, I'd just go buy a new tool if there was even the slightest bit of resistance.

I know... ain't it weird... perspectives are different from different angles... and the truth is... all perspectives are true and valid in their viewpoint. Glad we could agree.

 

[Infinia]

My review is available by simply reading this thread... it's my evidence for the "weird" conclusion

It's only obvious to a mind reader what you implied in a cryptic post. It's someone elses review of a perfectly real tool experience ..The thread is others thoughts about the OPs statements would make it their review NOT yours .... BTW Who made you the judge of what is or isn't weird about thinking a tool bought at a B&M wont be redeemed at that same store. We all see the big 'Guaranteed for Life' when we buy a tool but get pointed to the small print and double talk when we try to collect on it. That's so common now it's weird isn't it.
hmmm you wanna talk about "evidence" and waste of time and effort.... pfft

 

[dogdog]

LOL looks like some one didn't take the blue pills this morning....

Car guy or not, we love tools here for one reason or another.

this post is not really for warranty....
just warns that this tools are poor quality, disappointment.... their warranty is a scam in case some one google Performance Tool W84008 for reviews.... These things are really a $5 item, but because of this bloating advertisement of life time warranty, it goes as high as $16+ in some places... I forgot how much I paid for it...its years ago... doesn't matter, a lot of people falls for this Life Time Warranty things when it comes to buying stuff .... Similar to that Ebay HF dreamer...

As far as using an open end wrench.... not too sure if it is better, my experiences were rounding out the sensors maybe it was the wrench sets that I have.... I know I have used an impact if it is something I am replacing, just cut the pigtails...

 

[wafrederick]

Have broken a Performance Tool pitman arm puller once and it was hassle free with the warranty,the auto parts store we bought it from warrantied it on the spot.Harbor Freight,I did get a 1/2 drive Pittsburgh Pro ratchet replaced under warranty and did not need the receipt.I walked out with a new ratchet and was never asked for a receipt.

 

[1950mercury]

Ha ha....get what you paid for. Sounds like they will exchange it what are you bitching about.