scooby074
Well-known member
I dont know if hes a paid Harbour Freight shill or what... but try and count the outright lies and errors in this top 10 Reasons Snapon ***** "video".
Last edited:
This clown ... er bear
- Thread starter scooby074
- Start date
Corvair
Well-known member
Watched the whole video. I'm not a pro, and have some Snap-on hand tools that I think are fantastic (yeah, I'm fortunate enough to be able to afford some Snappy), but that said I think there is alot of truth in that video. I've heard/read about some of the nightmarish **** the dealers have dealt with. I believe in "crying once" as some here say, but with many tools, there are smarter options than Snap-on.
woody 73
Well-known member
Let your money do the talking if you do not like any tool company (insert name here) then buy something from another tool company.
This guy does a bunch of different “reasons Why ***** *****” videos. I think for the most part they are meant to be funny. He has a “Reasons Why Milwaukee Tools *****”. But at the same time the guy/bear has several Milwaukee tool reviews videos singing their praises.
Sevenhills1952
Well-known member
I didn't watch 1 second of it, but everything man has ever made is great or trash depending on one's point of view.
Many years ago I repaired televisions. People always asked which one is the best. One lady I said that's like asking what's the best car? She looked at me like I was stupid saying "everyone knows that!!! It's Volvo!". [emoji3]
Sent from my SM-S320VL using Tapatalk
Many years ago I repaired televisions. People always asked which one is the best. One lady I said that's like asking what's the best car? She looked at me like I was stupid saying "everyone knows that!!! It's Volvo!". [emoji3]
Sent from my SM-S320VL using Tapatalk
Then maybe you should watch it because the subject was, for the most part, not about SO quality but their business practices and not just with the customer. I can't verify everything he said but he was worth hearing out. Some of it is pretty well known.
Sent from my SM-G900V using Tapatalk
WittHay
Well-known member
I watched the video, didn't read the comments. Cant wait to hear "10 reasons why Harbor Freight *****"
The Bear is just a good ole HF fanboy like Real Tool Review preaching to guys that have never been on a tool truck. Its just one of those weird, strictly American HF things always comparing themselves to Snap-on
Never heard of Princess Auto comparing their products to tool truck brands. There also could be a list of "10 differences between HF and Princess Auto selling cheap tools"
The Bear is just a good ole HF fanboy like Real Tool Review preaching to guys that have never been on a tool truck. Its just one of those weird, strictly American HF things always comparing themselves to Snap-on
Never heard of Princess Auto comparing their products to tool truck brands. There also could be a list of "10 differences between HF and Princess Auto selling cheap tools"
Last edited:
Handyandy23
Well-known member
I think a lot of what he says in the video is either opinion, anecdotal, or just given as fact without the evidence backing it up. Some of it is true though, or at least common sense.
Gripes about price and quality going down hill are basically opinion. Price is high for sure, but as others have said, it's up to everyone on their own to decide value on what they're buying. Quality has maybe gone down hill, who knows, but there's certainly no evidence in that video to prove it, other than a couple Google Images of broken SO tools.
I'd also say things like the level of service from the dealer, how warranties are handled, etc. is fairly anecdotal. There was some factual info about the wording of SO's warranty policy, but mostly it's just examples of people being given the run around. Not good to hear, but also not really avoidable in at least some cases.
One thing he said as fact that kind of jumped out as me was "most of their current tools are made in China". Most as in what? Most by volume of tools? Most dollar value? Most distinct part numbers? I'd say if you're going to throw things like that around as fact, you need some data to back it up, a lot more than a couple screenshots of Chinese-made hammers and electronics. I'm not sure if it's true or not, but that was certainly a big point to throw out without any context.
I do agree though that the tool truck / dealer model is garbage for the dealer, and made to be too heavily weighted in SO's favor. And it's probably common sense to criticize some things, like their cordless power tool line. But again, that's kind of opinion, and something people can easily decide for themselves.
Overall, for 20 minutes of rambling, I was expecting more facts and evidence to be presented than screenshots of those laughable HF "Comapre to Snap On!!!!" ads.
Gripes about price and quality going down hill are basically opinion. Price is high for sure, but as others have said, it's up to everyone on their own to decide value on what they're buying. Quality has maybe gone down hill, who knows, but there's certainly no evidence in that video to prove it, other than a couple Google Images of broken SO tools.
I'd also say things like the level of service from the dealer, how warranties are handled, etc. is fairly anecdotal. There was some factual info about the wording of SO's warranty policy, but mostly it's just examples of people being given the run around. Not good to hear, but also not really avoidable in at least some cases.
One thing he said as fact that kind of jumped out as me was "most of their current tools are made in China". Most as in what? Most by volume of tools? Most dollar value? Most distinct part numbers? I'd say if you're going to throw things like that around as fact, you need some data to back it up, a lot more than a couple screenshots of Chinese-made hammers and electronics. I'm not sure if it's true or not, but that was certainly a big point to throw out without any context.
I do agree though that the tool truck / dealer model is garbage for the dealer, and made to be too heavily weighted in SO's favor. And it's probably common sense to criticize some things, like their cordless power tool line. But again, that's kind of opinion, and something people can easily decide for themselves.
Overall, for 20 minutes of rambling, I was expecting more facts and evidence to be presented than screenshots of those laughable HF "Comapre to Snap On!!!!" ads.
BDT/NWMN
Well-known member
Back in the 1960'S, I knew an older fellow who bought a franchise and Snap-on truck similar to the one in that video.
seber
Well-known member
I couldn't find any outright lies. In fact almost everything in there is bare truth. I do have a disagreement with the warranty though. I've never had a problem with warranty. Now that I no longer see the Snap-on truck, I just call The company and they send a new tool. So far they have never asked me to send the broken one in. No one makes tools that never break and Snap-on is not always the best, but their warranty is. At least now that Sears is no longer around.
I think Snap-on tools are pretty great, some of them clearly the best you can get. However, the warranty is far too generous. Warranties should cover manufacturing faults. They shouldn’t give out freebie replacements for misused, old, or simply worn out tools. That increases the prices for everyone, because the transaction costs are high when you’re dealing with customers making individual warranty claims.
If you look after your tools and use them properly, you’ll come out ahead if the warranty doesn’t cover free replacements for damaged tools and instead the savings from efficiently distributing all product through the normal retail channels are passed on in the form of lower prices to begin with.
As it is, Snap-on’s warranty (and that of other companies, American ones being the most generous) rewards those who misuse tools at the expense of those who look after them. That’s not fair and it doesn’t encourage people to treat their premium tools with the respect they deserve.
If you look after your tools and use them properly, you’ll come out ahead if the warranty doesn’t cover free replacements for damaged tools and instead the savings from efficiently distributing all product through the normal retail channels are passed on in the form of lower prices to begin with.
As it is, Snap-on’s warranty (and that of other companies, American ones being the most generous) rewards those who misuse tools at the expense of those who look after them. That’s not fair and it doesn’t encourage people to treat their premium tools with the respect they deserve.
I don't remember, if my mother said it or not, but I'm sure someone's did.
"
Just ignore him and he'll stop doing it!"
Apparently we forgot that wisdom and posting links to perpetuate his behavior.
Sent from my iPhone using Tapatalk
"
Just ignore him and he'll stop doing it!"
Apparently we forgot that wisdom and posting links to perpetuate his behavior.
Sent from my iPhone using Tapatalk
ddawg16
Well-known member
I didn't watch it because YouTube wanted me to answer some questions......
PelicanPines
ALLIANCE MEMBER
I watch his videos when I want a good laugh. One out of seven of his videos has good content.
I would agree it's pretty accurate. A couple of my friends have stopped turning wrenches and run routes now. My warranty experiences have been very positive through the 1-800 number. The driver's are very hit and miss.
Farmall450
Well-known member
turnthewrench 2.0
Well-known member
KBigg
Well-known member
The only people ive met that complain about SO are the ones that cant afford it.
I have no problem with snap-on or snap-off, it's the tools that think snap-on is the only tool company around...
He does make some valid point, and might not be something you wanted to hear... unless you point out some fakes and lies, he stated in the video? Please share.
He does make some valid point, and might not be something you wanted to hear... unless you point out some fakes and lies, he stated in the video? Please share.
BDT/NWMN
Well-known member
I enjoyed that Bear in the Muppet Movie... He drove a Studebaker.
The Fall
Well-known member
No. I've got plenty of Snap-on tools and I've had problems with'em -- the local driver giving you a hard time about warrantying tools being the biggest one, pushing credit when you just want to pay in full being another (a complete disregard for the fact you don't want to pay interest on a $100 ratchet) and coming by less often when you're not going into the hole enough.
Someone once said on here, "Snap-on is a financial company that happens to sell tools." That person nailed it. I'm not saying a tool truck isn't a tough racket to get into -- it clearly is and I wouldn't recommend it -- but the convenience is overrated. Snap-on tools, sold at a brick and mortar store (kind of like what SEARS used to be with the USA tools that legitimately belonged in the Professional Line) would be preferable. At least to me.
One thing that few want to consider is that luxury brands are luxury BECAUSE they are expensive. If SO sold their tools at Tekton prices the aura would be gone. They would probably lose sales. The people that spent triple the competitive price for a tool can't concede that it may not be 3 times better than some decent brand like Proto or Wright. SO sells similar items under their industrial brands for a whole lot less because industrial buyers do not get all warm and fuzzy at the mention of SO and will quickly go to a competitive brand if the price difference is too extreme. They make nice stuff but they also rebrand a lot of products at insane mark up prices. See tool truck thread. The alternative to SO is generally not HF. Just because HF keeps making comparisons is no reason those that know better should. We know who else makes good tools. There is a big difference between being able to afford something and buying something else because you think one brand is over priced and either will do the job and stand up for a long time.
Sent from my SM-G900V using Tapatalk
Sent from my SM-G900V using Tapatalk
Professional Tool User
Well-known member
Snap off isn't the only tool brand he makes fun of. His viewers are eventually going to get him to make fun of Harbor Freight some day.
I don’t think many believe Snap-on is “3 times better” (by what metric anyway?) than a brand at one-third the price. Rather, they think Snap-on is incrementally better (and often best), and they are willing to pay a significant premium to own that.
SelvaEng
New member
I have watched "The Bear" for some time now. I find he has many valid points in the Snap-On ***** video. I also find that in his other videos, he points out plenty of failures in other companies tools and warranties. I really did not find any all out "lies". I have had plenty of experience with the things he had described. My advice to any newer mechanics is advice my Grandfather gave to me when I started wrenching some 35+ years ago, buy what you can afford, and replace what is most important with the best that you can afford, not always the MOST expensive. A tool's price does not always mean it is the best, or the best for you.
bushmechanic
Well-known member
- Joined
- Mar 17, 2014
- Messages
- 4,820
It's for the views. Those videos are popular; just like any "Top Ten" content.