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Tool borrowing

bcradio

Well-known member
Joined
Jan 30, 2012
Messages
6,017
Location
New Mexico
As a customer, I bought a transmission cooler from the Dodge dealership where I bought my truck. The parts guy said the installation required the use of a special tool to release the transmission fluid line from the radiator. This was a one-time deal for me. One of the mechanics at the dealership loaned me his, at the end of the day, to be returned in the morning. That was fantastic, and one of the reasons I stayed faithful to that dealership.

Sorry to go off course here, but can you tell me what tool this is? I am wanting to change out my radiator on a Dodge Ram I own and need to get the ****** lines off. I thought it was just an AC/fuel line quick disconnect tool. Is it not?
 
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Tarheelgarage

Well-known member
Joined
Dec 14, 2008
Messages
3,865
Location
NC
Sorry to go off course here, but can you tell me what tool this is? I am wanting to change out my radiator on a Dodge Ram I own and need to get the ****** lines off. I thought it was just an AC/fuel line quick disconnect tool. Is it not?

jiffy tite mostly liketly
 

JDS968

Well-known member
Joined
Apr 14, 2012
Messages
247
Location
Miami Beach, FL
I had just the opposite one time. I went to a shop and wanted to pay them to taper ream a hole for a tie rod. The guy goes to his box, gets the ream and says here you go, just bring it back when you are done. I asked him if he wanted a deposit, or a copy of my license or something. He just says, no, you'll bring it back.
Of course I went home, used his ream, and brought it back with lunch for him.
It was pretty weird though.
Weird just reading it...where do you live?? Minnesota??
 

Outlander

Well-known member
Joined
Jul 30, 2010
Messages
5,154
Location
Quebec, Canada
One year I was on an ATV trip with a couple of friends, a couple of hundred KM away from home in temperatures that dropped to -26 degrees celcius. One of the guys had problems with his ATV - no wonder at that temp, so we dropped into a local dealer on the trail asking if a mechanic could take a look. "No way, too busy" says the service guy..... "pull your ATV into the shop and do it yourself if you know what the issue is" :)

Adjustment was made in a few minutes, we let the ATVs thaw out a bit while we all shopped for gloves and other stuff. We figured the least we could do is drop some cash at the counter for letting us pull into the garage and avoid frostbite!

The guy who works on my truck has been servicing my vehicles for 30 years. I have asked to 'see' certain tools that I might not have (Snap-on snap ring pliers comes to mind) but I would never dream of asking to borrow his tools. Seems kind of odd to me. Heck, I would not lend him my laptop - which is the tool I use to make a living - not that he would ever ask such a thing!
 

Steve V.

Well-known member
Joined
Mar 23, 2007
Messages
367
Location
Texas
I don't work in a shop but the only guy that can borrow my tools is my neighbor. The one that let's me use his pool/hot tub any time I want. Plus, he's the kind of guy that takes care of things and if he were to break something he would replace it.

Steve
 

Toolman12

Well-known member
Joined
Aug 31, 2011
Messages
2,425
Location
A thousand miles from erehwon
Brownsfan i am installing all the equipment in police vehicles now ie:bumpers,lights,sirens,controllers, partitions,shot gun racks, the whole deal but i sub contract now so i only work when i want to and to Talas yes customers would leave a deposit but i usually would say to put down a $20 bill and bring the tool back right away most were ok with that and understood that tools cost money and time is not cheap when they want you to diagnose a problem
 

y20dth

Well-known member
Joined
Feb 20, 2010
Messages
698
Location
Antwerp, Belgium
Last workshop I was at, a customer I had never seen, walks in to the bay, pulls out one of the drawers, grabs a screwdriver, and walks out.
I'm standing there thinking wtf, and am about to go after him, when I notice the boss standing a bit further and not respoding at all.
Mind you, over here the boss supplies the tools. Still doesn't make it right, in my mind, but I'm not suppose to piss of a potential customer aswell.....

When the guys come back with my screwdriver, and 2 license plates in his hands, he tosses the screwdriver on top of my box. That pisses my off again.

Hate f*** "customers" like that.
 

Ton ton

Well-known member
Joined
Oct 16, 2019
Messages
4,592
Location
Page County,VA
Last workshop I was at, a customer I had never seen, walks in to the bay, pulls out one of the drawers, grabs a screwdriver, and walks out.
I'm standing there thinking wtf, and am about to go after him, when I notice the boss standing a bit further and not respoding at all.
Mind you, over here the boss supplies the tools. Still doesn't make it right, in my mind, but I'm not suppose to piss of a potential customer aswell.....

When the guys come back with my screwdriver, and 2 license plates in his hands, he tosses the screwdriver on top of my box. That pisses my off again.

Hate f*** "customers" like that.

Tell us how you really feel about it.
 

Htscheg

Well-known member
Joined
Nov 2, 2016
Messages
362
Location
Buffalo, NY
I feel the same way, I buy my tools to make a living so please dont ask to borrow them... same applies to other mechanics... if you borrow a tool once, you know you may need it.... ask a second time you better be ordering it or buying one, cause the third time, I am not loaning it to you...
 
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BlakeTheCarGuy

ALLIANCE MEMBER
Joined
Oct 10, 2018
Messages
9,319
Location
Roanoke Virginia
Very seldom I loan out my stuff once I loaned a socket to someone in the shop and then they loaned it to everyone else and I had to go borrow it back and then they come to me a few days after asking where their socket was and I told them it was mine. I loan tools to my neighbor because he is a mechanic and he lives close to me and he always loans me something if I need it anything he always had lended me grease, tools, spray anything I needed when I am doing work at home even though I have most tools I don’t have all. Same when he ask to borrow something I have no problem with it and he always gets it back in a timely manner and I don’t have to worry about it going missing. He always borrows my GM oil sending unit socket because his is constantly going out lol so I keep that socket nearby because he uses it about every month which I don’t have an issue with. I’ve also had customers come in our shop and try to borrow things too or start looking in my toolbox and I have to confront them then they get upset and ask why I won’t let them use something. It gets annoying after awhile.


Sent from my iPhone using Garage Journal
 

M635_Guy

Well-known member
Joined
Dec 5, 2019
Messages
4,333
Location
NC
I assume the resurrection has to do with the demise of Elroy (who I never had any experience with).

As far as the (very old) topic, it wouldn't ever occur to me to ask a working shop to borrow a tool. It would shock the **** out of me to have one even offered - I'd probably decline unless it was a real emergency...
 
OP
B

Brownsfan

Well-known member
Joined
Apr 16, 2012
Messages
5,974
Location
Cleveland Ohio
Holy ****. A lot has changed in 8 years. Still doing automotive electrical. But doing fleet work and dealer work. A lot less overhead and WAY more profitable. Plus i don't have to deal with the entitled public who think just because they spent $100 they know are entitled to a lifetime of tech support.and tool use. I did have to ask a dealer tech not to long ago for a manual window crank clip removal tool. I was doing door lock motors and a keyless entry in a brand new GMC 3500 work truck. Was a bare bones no power window and locks truck. Completely forgot the tool. Asked one of the guys in the stall next to me and he handed right over. Funny how things can come full circle
 

elidas

Well-known member
Joined
Dec 2, 2015
Messages
349
Location
Waterbury,Ct
Holy ****. A lot has changed in 8 years. Still doing automotive electrical. But doing fleet work and dealer work. A lot less overhead and WAY more profitable. Plus i don't have to deal with the entitled public who think just because they spent $100 they know are entitled to a lifetime of tech support.and tool use. I did have to ask a dealer tech not to long ago for a manual window crank clip removal tool. I was doing door lock motors and a keyless entry in a brand new GMC 3500 work truck. Was a bare bones no power window and locks truck. Completely forgot the tool. Asked one of the guys in the stall next to me and he handed right over. Funny how things can come full circle

Wow! I haven't used mine for years. We used to have a problem (retired now) with the parts department asking if a customer can use a tool. Hard to say no. They also made sure it came back. The sales staff was another story. Anything they used never came back. That ended very early in my career.
 

wafrederick

Well-known member
Joined
Jul 3, 2010
Messages
6,044
Location
Holton,Mi
If I know the person very well,I let them borrow the tool.I always get it back in the same condition they received it,clean.If a person borrows a tool and returns it all slimey,dirty and greasy,this is a problem called they don't borrow a tool from you again.I do borrow some of my dad's tools once in a while,wipe them clean before returning it.
 
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