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Tool cabinet pricing.

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nissan_crawler

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Wichita, KS
All Snap-On prices are higher than a giraffe's ***, because they think you should feel privileged for owning something with that logo. In other words, no good reason.
 

nissan_crawler

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ouch. someone's a little salty.

Nope, just realistic. Two of us 200+ pound guys opened the bottom drawer of the new Lista box a guy at work got, and stood in it with it fully open. It didn't even flinch.

I like my Craftsman Pro, but for the price they're at now (I got the largest offered for $1800, it's up to $3600 now I believe), Lista would be my top pick (his was $1800 recently and the same size as my C-Pro). They're more utilitarian, but I couldn't care less, it's a home for my tools, not a fashion statement.
 

kwhitelaw

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Feb 24, 2008
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hmm. well, if someone enjoyed knowing that their local dealer is willing to come service any issues, drop off a much needed tool at a moments notice when you dont have time to stop your job and go buy it, offer discounts from the honestly high price they display on their retail website, and offer "gifts"/promotions/etc., is it still a fashion statement.?

When I had a craftsman box years ago, and the slide arm across the back "unhooked" itself and locked me out of it, did sears come to my rescue with their lifetime warranty? nope, had to scratch a drawer edge up with a looong screwdriver to unhook the latch.

When an employee accidently strips a thread on a seatbolt, and it so happens the proper tool to fix it is not in the shop, would sears/lista deliver it? that alone is worth the added cost.

Obviously these examples offer nothing to the original quetion at hand. moreso a rebuttal to your fashion statement comment.

You are going to find variations in prices across every industry. look at the price of jeans. look at the price of cheese.
 

nissan_crawler

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Wichita, KS
hmm. well, if someone enjoyed knowing that their local dealer is willing to come service any issues, drop off a much needed tool at a moments notice when you dont have time to stop your job and go buy it, offer discounts from the honestly high price they display on their retail website, and offer "gifts"/promotions/etc., is it still a fashion statement.?
What does this have to do with a toolbox? Oh yeah, NOTHING.
When I had a craftsman box years ago, and the slide arm across the back "unhooked" itself and locked me out of it, did sears come to my rescue with their lifetime warranty? nope, had to scratch a drawer edge up with a looong screwdriver to unhook the latch.
Ironic, since I've watched two mechanics with snap-on boxest try and get their box open, and have yet to watch anybody with a Craftsman have a problem. I haven't seen any warranty that covers opening the toolbox, just the defect that caused the problem.
When an employee accidently strips a thread on a seatbolt, and it so happens the proper tool to fix it is not in the shop, would sears/lista deliver it? that alone is worth the added cost.
Lista doesn't sell tools, again, 100% irrelevant.
Obviously these examples offer nothing to the original quetion at hand. moreso a rebuttal to your fashion statement comment. Which was about a toolbox, and my statement stands.

You are going to find variations in prices across every industry. look at the price of jeans. look at the price of cheese.

I don't buy expensive jeans either, when I can get a cheaper pair that lasts just as long.
 
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kwhitelaw

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Just so I get this straight, the reason someone would pay twice as much for a Snap On box (which is probably not as good a product, just guessing here) is so that the dealer will come out and get a drawer unstuck?

I have to say that if cheese cost $3k, I'd pay a lot more attention to the price.

again, as stated at the end of my post. my example had nothing to do with any price difference. I was referring to the fashion statement.

and again, taking the cheese example is quite simple, money not withstanding. and for the drawer. the point was, IF something were to happen to a snapo/Mac/Matco box, you 'should' be able to rest assured that your dealer would make it right.
 

nissan_crawler

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and again, taking the cheese example is quite simple, money not withstanding. and for the drawer. the point was, IF something were to happen to a snapo/Mac/Matco box, you 'should' be able to rest assured that your dealer would make it right.

Although I have great luck with my Snap-On dealer, I would put Lista's warranty over Snap-On's any day of the week. Lista is a HUGE name in cabinets, in fact, they're pretty much THE name in cabinets.
 

kwhitelaw

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Although I have great luck with my Snap-On dealer, I would put Lista's warranty over Snap-On's any day of the week. Lista is a HUGE name in cabinets, in fact, they're pretty much THE name in cabinets.

I cant speak on Lista's warranty/reputation, so I'll take your word for it. How do they handle distribution? Are there territory reps or is it built on the website and then sent to you? How do they handle warranty claims, i.e lock assembly's, slides, etc? Send it in or have someone come to you to swap?
 

kwhitelaw

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And its good to hear about your experience with your SO dealer. It seems the reputation of their dealers is getting spotty, possibly because of the dissatisfaction from internet purchases etc..

I'd put my guy against anyone out there. granted my shop has placed over $25k in the last year or so through him. Guy hit the jackpot stopping into a stereo shop. tried and tried to get matco to come by and they never would. one day chased the snap on guy down on the way to lunch and good to go from there.
 

nissan_crawler

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Jan 12, 2008
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Location
Wichita, KS
I cant speak on Lista's warranty/reputation, so I'll take your word for it. How do they handle distribution? Are there territory reps or is it built on the website and then sent to you? How do they handle warranty claims, i.e lock assembly's, slides, etc? Send it in or have someone come to you to swap?

There's a local company here that deals them.
 

eschoendorff

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Feb 6, 2005
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Michigan
again, as stated at the end of my post. my example had nothing to do with any price difference. I was referring to the fashion statement.

and again, taking the cheese example is quite simple, money not withstanding. and for the drawer. the point was, IF something were to happen to a snapo/Mac/Matco box, you 'should' be able to rest assured that your dealer would make it right.

In reality, it doesn't work like that. I know you are new to the board (welcome!) but there have been many threads details poor customer service from Snap On. It all depends on your relationship with your dealer.
 

ultgar

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Jan 11, 2005
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1,119
Location
New Jersey
Lista Warranty

I cant speak on Lista's warranty/reputation, so I'll take your word for it. How do they handle distribution? Are there territory reps or is it built on the website and then sent to you? How do they handle warranty claims, i.e lock assembly's, slides, etc? Send it in or have someone come to you to swap?

As a Lista dealer, I've sold over 1500 cabinets and had very few warranty issues. Warranty on the welds, carriages, and lock mechanisms is lifetime.

This biggest problem with Lista (or any other heavy cabinet) is getting it from Lista's factory in MA to the customer's garage without the trucking company putting a dent in it. Lista does a great job of packaging these but it only takes one cowboy on a forklift at the terminal loading dock to do some damage.

Locks are now easier than ever to replace and the infrequent carriage bearing failure is an easy replacement by the customer. It's important to buy through a dealer who really knows the product line....there are quite a few useful tips on transporting, installing, drawer alignment, fixing a binding drawer and even breaking into the cabinet (without paint damage) should the customer accidentally lock himself out of the cabinet. SD
 
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