Tool Warranty replacement from outside the USA

[altersaddle]

As I collect more vintage tools to fill out my toolbox, I've had a nagging question...

Most of my tools are Craftsman and Mastercraft (Canadian Tire). I know both have a no questions asked warranty, although the local Sears has only a minimal tool department now.

I just got some old Williams sockets and one is split. I'm not the original owner, nor do I have any proof of purchase. Can I get it replaced by Williams? Has anyone successfully warrantied a tool from outside the USA?

 

[thebeekeeper1]

I haven't, but my guess would be the shipping would make it less than worthwhile for most items (sockets especially).

 

[altersaddle]

Yeah, that's a good point. I probably won't send this one socket in, I can get a equivalent one from the flea market or re-store for less than $1.

Still curious to hear if anyone's tried it, and what their experience was.

 

[PureLeaf]

Williams is owned by Snap On, and Snap On sells tools all over the world. Definitely in Canada. So I wonder if you could deal with them from within Canada somehow.

 

[mikebaker1129]

I have warrantied a Williams tool,but only one,they make some good stuff.
Not sure about outside the USA, you might email them and ask ?

 

[finn]

Why should Williams replace your broken tools? You didn't buy them with a warranty.

They don't owe you anything.

This thread belongs in the What's wrong with America" section, although I guess you may not be American.