CoreyB
Member
Thanks for the response. I saw that on their website, but was looking more for direct experience with their warranty. Like if the socket gives out/splits a side when loosening a wheel with an impact after a year of use if I should expect to buy a new one. I wouldn't consider that to be misused as it is being used for its intended purpose and is an impact socket. I have over payed for plenty of tool truck items, but the wheel sockets sold on the truck don't compare to these Koken ones. Seriously never expected to be as impressed by a socket as I am with these.From the Ko-ken USA website: "Koken warrants that each product sold by it shall be free from defects in material and workmanship under normal application, use and service for the life of the product. Koken’s sole obligation under this warranty, in Koken’s sole discretion, is to repair or replace, free of charge, any part or parts found to be defective, provided that the product (i) is delivered, postage prepaid, to Ko-Ken USA, LLC, 10 Kidder Road, Chelmsford, MA 01824; (ii) has not been misused, subject to unusual stress, modified or serviced in any manner."
In short, they'll replace it if it's their fault, but not because it experiences normal expected wear or broke because it was over-stressed. For that kind of warranty, you have to over-pay at the tool truck.
Thanks for the review. Was looking at these as they would come in handy in a bunch of spots on Porsche engines, but see they suffer from the same issue that Matco's e-torx sockets have. I was having issues with the Matco ones coming off bolt heads and realized that they didn't fully engage the head of the bolt.
Have finally come across my first of Japanese/Koken tools I feel like are a waste (at least for what I work on). They were on sale for $21, so not too much of a loss. Bought these hoping they would come in handy. It was finally their time to shine, and it turns it was a complete flop. I'm not an expert on DIN vs ISO vs JIS inverted torx fastener design/GD&T, but these won't work on any of the etorx screws found on German cars.
You can see how about half way up the torx feature, there is a significant chamfer built into the head. I imagine this is great for mitigating stress risers. However, this prevents Koken's nut grip etorx sockets from fully engaging. The retention ball in the nut grip socket hits this chamfer, and actually makes it impossible to even have the screw rest in the socket. I imagine if the chamfer angle were smaller, it the koken socket would just spit out screws. Additionally, since there is a leading chamfer on the ID of the socket, you might only get about 30% of actual engagement with the head of the screw. My snap on etorx socket is able to fully engage the same screw.
FWIW, the Koken universal E10 and E12 sockets I have fully engage German e-torx bolts so it would seem to just be an issue with the nut-grip version. Would be curious if sending Koken an email would get an explanation as to what torx version they are meant to work on.































