Tooltopia new shipping rates ****.

[rollscanhardly]

but even worse, a few items I've been tracking also went up in price by $5-$10! so, overall, ToolTopia is getting more expensive to shop in general.

as a consumer, that *****... there were a few items I was planning to buy from them, but with the price increase and increase limit for free shipping, I decided not to buy from them. which is lost business for them....

I noticed that too as I had my eye on something and the price increased by 5%. It was like wtf, they had this item in stock and now they arbitrarily raise shipping and the selling price of their items.

 

[lilscorpion]

With free shipping on orders over $99, Tooltopia was cheaper than Amazon. Add $10 to a $100 order and they're comparable in price. So, as an Amazon Prime member who gets an order in 2 days (and pays no tax either way) Tooltopia will lose my business with the new years pricing model. Anyone who understands the value of a dollar should know $5 or $10 makes a difference over time but only a sane man knows $5 isn't worth losing sleep over on a single order. The difference between the OP and me is I won't send Tooltopia an email to say goodbye for now (I say for now because Amazon may raise its rates right?). Regarding any increase - today's market is tough and sometimes raising your rates even $5 can have a serious impact on sales. I'm sure Tooltopia has weighed the pros and cons before doing so. Either way, they're the only ones who will find out if it turned out to be a good idea or not. The books won't lie and, as far a business goes, it may work out for them.

 

[MPOWERD]

With free shipping on orders over $99, Tooltopia was cheaper than Amazon. Add $10 to a $100 order and they're comparable in price. So, as an Amazon Prime member who gets an order in 2 days (and pays no tax either way) Tooltopia will lose my business with the new years pricing model. Anyone who understands the value of a dollar should know $5 or $10 makes a difference over time but only a sane man knows $5 isn't worth losing sleep over on a single order. The difference between the OP and me is I won't send Tooltopia an email to say goodbye for now (I say for now because Amazon may raise its rates right?). Regarding any increase - today's market is tough and sometimes raising your rates even $5 can have a serious impact on sales. I'm sure Tooltopia has weighed the pros and cons before doing so. Either way, they're the only ones who will find out if it turned out to be a good idea or not. The books won't lie and, as far a business goes, it may work out for them.

It may workout for them... You have listed here that you are leaving Tooltopia, you have listed that anyone understands the value of a dollar would not use them for continuous orders... So if you feel this way how could you feel that their new shipping model could work for them?

 

[MPOWERD]

Meanwhile, Amazon keeps adding new fulfillment centers to get the products to you faster. Here in CT, we will have to pay sales tax in September for Amazon purchases since they will be building one here. If you don't like the shipping costs from a place, there is always another one. Google is your friend.

Locations of Amazon Fulfillment Centers
http://outright.com/blog/locations-of-amazon-fulfillment-centers-2/

Article on the same day delivery.
http://www.ecommercetimes.com/story/76955.html

Thank you for the info... I won't pay sales tax on an internet order, so I wont be dealing with Amazon when these centers are built in Texas. They are shooting themselves in the foot. People will buy elsewhere.

 

[Skin]

Thank you for the info... I won't pay sales tax on an internet order, so I wont be dealing with Amazon when these centers are built in Texas. They are shooting themselves in the foot. People will buy elsewhere.

Its not Amazon, the states are demanding it. Ma residents will be charged tax on Amazon purchases starting this year as well.

 

[MPOWERD]

As a small business owner myself (Not sure if you would classify ToolTopia as a small business but w/e) I would see that email as a petty move from yet another selfish consumer only thinking about themselves. You don't know what it costs them to do business or their profit margins. They have decently low prices, not always the lowest but low enough and free shipping $149 min is not ridiculously. Of course I as a consumer would love to have them keep at $99 min but its not a huge deal. Throw a box of a gloves in with your order instead of being annoying.

Cant agree with this line of thought, though I can see how you can come to this conclusion...

The error in this conclusion is that consumers will go to those sellers that are not increasing the cost. If companies think their customers are petty for complaining about increased costs they wont have their customers for very long.

 

[jnyost]

As a business owner myself, I can tell you that your email would most likely get deleted and not get a response. If I receive and email like that I usually ask the customer to please post on the forums as they are indicating. Whether you think you are bashing them or not, it's free links and advertising for them. A lot of viewers, such as myself, do not think any less of the company. I've never purchased anything from them before, but I've added them to my favorites.

There many customers who are purely shopping by price or free shipping. Those type of customers are catered to by fly-by-night vendors who undercut others and rarely stay around. Long term vendors tend to cater to customers who respect service, communication, AND a good price.

Shipping rates via UPS and FedEx go up at least once every year and profit margins rarely do. What you must realize is that you're paying for it somewhere. It's unlikely to ship a package for under $8-10 nowadays. We started offering, what we see to be a better promotion, a shipping discount. A discount percentage is applied to your shipping rates. This may mean you get free ground shipping, it may mean you get reduced ground shipping, or it may mean you can use your discount towards upgraded shipping.

I'd definitely recommend a different method when contacting vendors. The rude email will likely not amount to much.

 

[Hootbro]

Thank you for the info... I won't pay sales tax on an internet order, so I wont be dealing with Amazon when these centers are built in Texas. They are shooting themselves in the foot. People will buy elsewhere.

Most states to include Texas, have a "use tax" in addition to a "sales tax". When you buy in state, your sales tax paid covers the "use tax" portion. When you buy out of state, you are technically suppose to declare and pay for the "use tax" portion of goods you bring in. The issue is that hardly nobody knows this technicality, nor does the states have an enforcement provisions to collect it.

That is why the various states have been pressing for larger enforcement of sales tax/use tax for cross state purchased goods. So while you think you are not obliged to pay a "sales tax" you are still suppose to pay the "use tax".

Unless you live in a state with no sales/use tax, it has never really suppose to have been a free ride for interstate purchase of goods. With the economy in the dumps and tax revenues falling, many states are making the push to collect these Use taxes that have always been on the books but never enforced.

 

[Muffduster]

Why was this BS posted in the "Hot Deals" section?

 

[lilscorpion]

It may workout for them... You have listed here that you are leaving Tooltopia, you have listed that anyone understands the value of a dollar would not use them for continuous orders... So if you feel this way how could you feel that their new shipping model could work for them?

I used to own a business and my experience was that sometimes a price increase makes some customers unhappy and, even though you lose some of them, the decision might end up proving to be a really good one for the business contrary to what those unhappy customers might think.

 

[Scottishross]

times are tuff but at the end of the day the US is far cheaper than the UK we just get shafted on everything

 

[johnu]

Get used to higher shipping mininums. Freight surcharges just went up a couple of weeks ago. Container prices also jumped a week ago. You may say they use UPS to ship it to you.....but a truck brings it to them.

 

[01ssreda4]

That extra bit to buy was ALWAYS a gouge and it virtually impossible to buy something for $99 so you ended up paying $127 to get free shipping the one item you wanted.

So now what do they do? They raise the hurdle by another 50% to get free shipping and you end up buying not $150 but $188 of stuff you don't really need or want to get free shipping or as you said pay $5.

So it's not just over $5, it's the extra $50 or 60 you used to have to tack on now you either have to tack on $50 or $60 more or pay a $5 shipping penalty.

Are you trying to convince us that they are subliminally forcing you to buy more stuff. If you don't want or need the extra **** then don't buy it. Simple as that.

 

[TexasSpartan]

Thank you for the info... I won't pay sales tax on an internet order, so I wont be dealing with Amazon when these centers are built in Texas. They are shooting themselves in the foot. People will buy elsewhere.

Amazon already collects sales tax for Texas.

I have no problem with it... would rather pay sales tax than income tax, and that's the Texas tradeoff.

 

[Danglerb]

Not an easy time to be in retail.

Maybe it is silly, but I routinely switch vendors over the total cost shifting a few bucks due to shipping. Main thing I don't like is to go through three pages of placing an order to find out shipping is their profit center, ie cheapest base price, highest total shipped price.

 

[MPOWERD]

Get used to higher shipping mininums. Freight surcharges just went up a couple of weeks ago. Container prices also jumped a week ago. You may say they use UPS to ship it to you.....but a truck brings it to them.

UPS uses its own containers and its own big rig trucks to bring them in...

 

[MPOWERD]

Most states to include Texas, have a "use tax" in addition to a "sales tax". When you buy in state, your sales tax paid covers the "use tax" portion. When you buy out of state, you are technically suppose to declare and pay for the "use tax" portion of goods you bring in. The issue is that hardly nobody knows this technicality, nor does the states have an enforcement provisions to collect it.

That is why the various states have been pressing for larger enforcement of sales tax/use tax for cross state purchased goods. So while you think you are not obliged to pay a "sales tax" you are still suppose to pay the "use tax".

Unless you live in a state with no sales/use tax, it has never really suppose to have been a free ride for interstate purchase of goods. With the economy in the dumps and tax revenues falling, many states are making the push to collect these Use taxes that have always been on the books but never enforced.

You are 100% correct... The state, as you say, wants the tax to be collected, but there is no way to enforce it unless one tells them about it. Thus the need for instate fulfillment warehouses, then the sale can be reported by the seller, tracked, and the tax collected at time of purchase...

 

[MPOWERD]

After visiting a few other sites I have changed my mind. Tooltopia seems to still be competitive at 150.00 minimum, as other sites have much higher limits such as SJ Discount Tools...

SJ Discount Tools Free Shipping Program:

UPS Orders Totaling Over $699
We now are offering free shipping for all UPS ground orders totaling $699 or more.
Free shipping excludes all Hazmat products, tape, masking paper and paint cans.
Based upon shipping damage body filler products cannot be shipped via UPS.
This also does not include items that are shipped UPS oversize and shipments to HI and AK. Items going UPS oversize will only have to pay the oversize fee.
Enter coupon code free_ups during checkout on UPS orders that qualify for free shipping.

Freight Orders Totaling Over $1200
We are now offering free shipping on all motor freight orders over $1200.
Enter coupon code free_truck during checkout on truck shipments that qualify for free shipping.
We cannot offer free shipping for orders that ship directly from the manufacturer.

Free shipping applies only to items that we have in stock. For items that ship directly from the manufacturer, shipping will still apply.

On all orders that qualify for the free shipping program, if the shipping is not calculated correctly please email us. We can adjusted the shipping after the order is placed.

Please email if you have any questions about our free shipping program

We only ship inside the United States. We do not ship International. Please email us if you need an item shipped to an APO. We can only ship certain items to an APO box.

Shipping & Handling: All orders will be shipped UPS

... SMALL ORDER HANDLING FEE:
In order to offer our customers the industry's lowest prices, S&J's Discount Tools
requires a minimum order of $10.00. (shipping/tax not included).
A $2.50 Handling Fee will be applied to all orders under $10.00.
Handling Fee is automatically added to shipping charges when order is placed.

Compared to sellers like Sears though Tooltopia is still very high.

 

[Conductor562]

Zoro tools has free shipping on orders over $50. I've ordered from the multiple times for their Proto selection and recently Blackhawk as well. Tooltopia has a great SK selection though.

 

[03protege]

Zoro tools has free shipping on orders over $50. I've ordered from the multiple times for their Proto selection and recently Blackhawk as well. Tooltopia has a great SK selection though.

I've done a few Zoro orders but some of the more automotive geared tools don't even compare in price.

http://www.tooltopia.com/kd-tools-41700.aspx

http://www.zorotools.com/g/00061488/k-G0688572?utm_source=google_shopping&utm_medium=cpc&utm_campaign=Google_Shopping_Feed&kw={keyword}&gclid=CP7EprbMi7YCFRA3nAodXnoAlA

I also want to say the price at tooltopia was a little cheaper last time I looked at it (although I am not 100%), either way it is still the cheapest price on the net.

I have never ordered from tooltpia but have a bunch of small items bookmarked as I was waiting to meet the free shipping minimum and the items are non-essential, now knowing how cheap there shipping is (flat rate) I may just go ahead and place the order.


PS: I am not saying Zoro has higher prices or Tooltopia has the lowest prices. The example above is just something that popped in my head from doing my own personal tool shopping.

 

[dsmnickk90]

That does ****. I would probably shop for single items on amazon now. Say I want a pair of Knipex pliers I can get them for the same price on amazon and not have to pay $10 on shipping. I used to always wait until I had a few items I wanted to hit the $100 most of the extra stuff I bought to get the free shipping wasn't stuff I needed but got just because if I did Id have another tool and free shipping. I did notice their prices are getting higher too

 

[dclassical]

In the past I have bought a lot of tools at ToolTopia and many times included a few items on my wish list to get past $75 (and then $99). But now other places are cheaper for single items when you combine shipping price, so I order from them (Amazon, NationalToolWarehouse, ...). In the end, I always compare many stores and then make my decision.

 

[Danglerb]

So many places are just drop shipping from distributors, with similar minimal customer service, I feel no store loyalty, pure price shopping with the exception of avoiding anything that looks like a scam.

 

[Subyroo651]

Someone may have taken notice over at ToolTopia, or they're just having another "Sale".

Free Shipping with a $75 order. Most of you will probably see the email

 

[purplezr2]

Someone may have taken notice over at ToolTopia, or they're just having another "Sale".

Free Shipping with a $75 order. Most of you will probably see the email

Just got the email, was going to post.

 

[Boiler]

I actually lump amazon and its free fast shipping into the walmart catagory. Have seen shows on the shipping centers and they are the next thing to slave camps.

I'll be patient, spend $5 (seriously???) and buy from the reputable place that has always given me what I needed and great service. If tooltopia has it, I buy it from them, even if it is 3% more expensive, which it usually isn't. The fly by night places are a big pain the the ***.

We all expect more for less faster. We ***** about waiting 3-4 days for an item to arrive, and ***** about things being not 110% perfect for us in every way, and at the smallest of margins. Its really rediculous what a bunch of shithead consumers we've become.

I try to find someone I like that treats me well and stick with them. So its Tooltopia for me.

 

[cundifc]

^^^^^ well said

 

[BJ42LX]

I actually lump amazon and its free fast shipping into the walmart catagory. Have seen shows on the shipping centers and they are the next thing to slave camps.

That's a little harsh. I've probably seen the same shows and I've read an article or two as well. There are performance quotas that keep the workers moving and the warhouses are only partially climate controlled - hot in the summer and cool in the winter. It's a tough job with low-ish pay, but not a slave camp.

 

[Hootbro]

That's a little harsh. I've probably seen the same shows and I've read an article or two as well. There are performance quotas that keep the workers moving and the warhouses are only partially climate controlled - hot in the summer and cool in the winter. It's a tough job with low-ish pay, but not a slave camp.

It is beyond harsh and a distorted embellishment. People confuse low waged non skilled labor being worked hard as exploitation or a "slave camp". The simple fact is that type of low skilled labor has to have tight quotas to be profitable.

Years back in my younger days, I worked for both Wal-Mart at a distribution center and fulfillment center for "Hastings" book stores as a stock puller. In both jobs, there was performance quotas, in the case of the Hastings store, there was performance bonus for exceeding quota. Hardly a "slave camp" or anything close to it. Most who would actually ***** about such work were usually the ones that blew what little they made on smoke, beer and dope.

 

[Spam16v]

From Tooltopia website:

Within the Contiguous 48 United States:

Order Value Shipping Cost

$0.01-$98.99: ..... $9.99

$99.00-$148.99: ..... $4.99

$149.00 & Up: ..... $0.00 = Free Shipping!

If you complain about those shipping rates, you're a bottom feeding, price shopping low end customer. Go to the pawn shop and buy another half a dozen broken Craftsman ratchets to polish.

 

[Chadwilliam1]

I don't mind paying shipping but places that do charge shipping I try to lump everything together into a bigger order.

 

[dirtydogintex]

As a small business owner myself (Not sure if you would classify ToolTopia as a small business but w/e) I would see that email as a petty move from yet another selfish consumer only thinking about themselves. You don't know what it costs them to do business or their profit margins. They have decently low prices, not always the lowest but low enough and free shipping $149 min is not ridiculously. Of course I as a consumer would love to have them keep at $99 min but its not a huge deal. Throw a box of a gloves in with your order instead of being annoying.

hahaha
A rather 'petty' posting from another 'selfish' biz owner perhaps?
Can't let those pesky, complaining consumers interfere w/an owner's pursuit of a new ski boat!

Regardless the OP has the right to take his biz elsewhere.... and tell the co why.

Don't like it?
Avoid retail/sales of any sort....

 

[rollscanhardly]

hahaha
A rather 'petty' posting from another 'selfish' biz owner perhaps?
Can't let those pesky, complaining consumers interfere w/an owner's pursuit of a new ski boat!

Regardless the OP has the right to take his biz elsewhere.... and tell the co why.

Don't like it?
Avoid retail/sales of any sort....

 

[MPOWERD]

hahaha
A rather 'petty' posting from another 'selfish' biz owner perhaps?
Can't let those pesky, complaining consumers interfere w/an owner's pursuit of a new ski boat!

Regardless the OP has the right to take his biz elsewhere.... and tell the co why.

Don't like it?
Avoid retail/sales of any sort....

Well said...

 

[MPOWERD]

If you complain about those shipping rates, you're a bottom feeding, price shopping low end customer. Go to the pawn shop and buy another half a dozen broken Craftsman ratchets to polish.

Your attitude goes contrary to the entire reason there is a hot deals thread. Saving is saving, no matter which end of the deal its generated...

And if you really feel this way why are you even in the hot deals section? The entire sub forum is about price shopping...

 

[5mall5nail5]

It seems people have forgotten that we're customers. I have a bunch of internet retailers I shop at almost exclusively because of free shipping over X and in fact I send a LOT of people to those websites for that reason.

Rude, polite, otherwise - he's the customer. If he has business history with the retailer he can pretty much say whatever he pleases so long as he's not offensive. If I worked at ToolTopia and received that email I would say man, this ***** - I should bring this up with our staff. If they say "Hey your email was rude so p1$$ off" then they make the shopping decision even easier for him.