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Toptul update 4/23/09

wrenhandtools

Well-known member
Joined
May 28, 2008
Messages
430
Location
Spokane, WA
Hello all!

The shipment should be to me any day next week. I will do everything in my power to get the orders confirmed and out within 5-10 days. I will fill the GJ member's orders before other customers.

I have also seen a couple people selling Toptul on Ebay. I know this doesn't sit well with the manufacturer, nor me. But hey, I am just as competitve as anyone so if one of you finds an item for sale on Ebay, I will beat the price by 10% if I have it in stock. Don't forget you already get a 20% discount for being a GJ member so your price might be lower to begin with.

I would just like to say thanks to all of you that have been patient. I can't believe how decent a group this is.

Sincerely,
 
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r0meyrome

Well-known member
Joined
Feb 17, 2009
Messages
333
Talk about customer service! Mike has to be the top on the list. Frequent updates, from forum topics to emails. In addition extra price protection! Got to love it. Definitely will continue sending my business to this man!
 

Fedwrench

ALLIANCE MEMBER
Joined
Dec 9, 2007
Messages
14,952
Location
Valley of the sun
You are the man but, don't take it in the shorts just because there are a couple of Ebay dealers out there. You have always taken care of your customers but, don't cut yourself short.:thumbup:
 

heyou

Member
Joined
Mar 20, 2009
Messages
5
Location
Maryland, USA
Any idea on when the website will be fully functional? I've been drooling over the satin finish ever since I started lurking this site! I think it's time to replace all my lost tools and give toptul a shot!
 

Joelfke

Well-known member
Joined
Mar 31, 2009
Messages
1,837
Location
Mt Holly, NJ
Talk about customer service! Mike has to be the top on the list. Frequent updates, from forum topics to emails. In addition extra price protection! Got to love it. Definitely will continue sending my business to this man!

+1
x100

cant wait to get my tools!
 

nmk_61802

Well-known member
Joined
Mar 6, 2008
Messages
965
Location
Central IL
Anybody heard from Mike lately? I sent him a wish list a few months ago and haven't heard back from him on it.
 
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vssjim

ALLIANCE MEMBER
Joined
Aug 5, 2007
Messages
2,713
Location
McLean Va.
He has been having people enter his catalog to web site stuff and changed servers so it would be best to call him because some e mails are in no mans land. I called him yesterday to get a question answered because of the same issue or use [email protected] e mail instead of contact page on web site for now.
 

Joelfke

Well-known member
Joined
Mar 31, 2009
Messages
1,837
Location
Mt Holly, NJ
are they any good?

i ordered a bunch from toptul just waiting for it to get here...ill post pics when i get em...i have a few items from toptul and they seem of good quality...i havent put em to any major test yet though...ill be sure to when i get the rest of my order
 

jshillin

Well-known member
Joined
Nov 9, 2008
Messages
5,593
Location
PA
are they any good?

I bought a bunch of sockets, 4 ratchets and all of the wobble extensions from Mike and haven't had any issues in the 6 months I've been using them. The quality you get for the money is hard to beat.
 

Joelfke

Well-known member
Joined
Mar 31, 2009
Messages
1,837
Location
Mt Holly, NJ
yea mike! wtf! haha

seriously...i think hes busy with the new order he got in...i think he said it was a considerable size...and he said he was going to try n get everyones orders taken care of...mine is a decent size of random sockets and such...so im sure hes busy with taking care of the orders hes gotten
 

Mezzanine

Well-known member
Joined
Jan 15, 2009
Messages
178
Location
Kitsap, WA
I just spoke with Mike last weekend, and he is busy sorting everyone’s orders out against what is coming in with this latest shipment… He told me that he is calling people on the list and getting final confirmations for everything we have been bugging him about. Shouldn’t be long now!
 

Joelfke

Well-known member
Joined
Mar 31, 2009
Messages
1,837
Location
Mt Holly, NJ
just spoke to him today. same deal...says monday. i cant WAIT to get my tools...

ill post pics somewhere when i get em...probably in the Toptul reviews thread
 

terry1769

Well-known member
Joined
Jun 28, 2005
Messages
97
Location
Atlanta
I've been chatting with him over email (and adding stuff to my upcoming order) so I know he's still around. He's just a very busy guy right now.
 
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