Ups at its finest...

[flylow7f39]

I've had lost, damaged, misdirected packages, late deliveries and so on from all of them. I honestly haven't experienced enough difference between them to make me care which one a seller chooses.

 

[Mustang1167]

Where’s the packing material for the box? It just looks like homak stuck a heavy metal box inside a thin cardboard box and slapped a shipping label on it. Is there any foam padding that’s missing in the photos?

I don’t think this has anything to do with ups. Homak is at fault.

 

[flylow7f39]

looks like homak stuck a heavy metal box inside a thin cardboard box and slapped a shipping label on it.

...

Homak is at fault.

I honestly doubt Homak has any control over how amazon shipped it.

 

[WittHay]

The packaging is standard Chinese tool box cardboard. When they are jammed tight in the shipping container they dont move or get damaged.

Its Amazon's fault for loading a overweight and possibly damaged item into a UPS trailer and its UPS fault for not returning the item to Amazon when they unloaded the trailer at their warehouse.

My thought, there is a lot of unofficial policy between Amazon and UPS regarding their "free" shipping. Low wages, overworked employees and corners are cut.

 

[flylow7f39]

and its UPS fault for not returning the item to Amazon when they unloaded the trailer at their warehouse.

I'm thinking I wouldn't want some UPS employee who doesn't know the difference between a wrench and a screwdriver to decide what should be returned. I'd rather all damaged packages be delivered to me so I can be the one to inspect.

Obvious this was damaged but would you want some UPS employee deciding if a package is damaged enough to decide to automatically return it on their own or would you rather be the one that decides?

I've received damaged, smashed and ripped open boxes and bubble shipping envelopes that contained undamaged merchandise. I've received pristine boxes and bubble shipping envelopes that had damaged merchandise inside them.

Convince me that UPS should be making the decision if damaged items I ordered should be returned.

My thought, there is a lot of unofficial policy between Amazon and UPS regarding their "free" shipping.

I've received damaged packages from retailers other than amazon that weren't shipped by UPS. And that I paid the full going shipping rate on.

All packages, even poorly packed ones, probably could be delivered undamaged. But if the system was set up to do so I suspect that shipping costs would be prohibitive.

 

[WittHay]

Amazon put a 180 lb box into a UPS vehicle knowing that the UPS weight limit is 150 lbs. UPS is just a trucking company that Amazon uses to get their stuff to their customers. That product in my opinion is Amazons until it gets to the end destination.

Overweight item should have been noticed at UPS warehouse and sent back to Amazon for proper delivery. Just because you paid for it by credit card in no way means that it is yours. For various reasons.

UPS truck gets into accident. Insurance companys get involved either you get a credit from Amazon or another delivery. Same with fire, trucks seized because of contraband and countless other scenarios.

If a Amazon package busts wide open in the UPS warehouse. Its up to UPS and Amazon how to deal with it, nothing to do with the end customer. Its UPS responsibility as the trucking company to decide what it feels is safe or feasible to deliver

Farmer Joe(end customer) gives farmer Andy (Amazon) $100 for a wagon. Andy hires farmer Red (UPS) with a tractor to tow it from one farm to another. The wheels start wobbling as soon as Red hits the pavement. Its Reds responsibility to phone Andy and its Reds discretion either to leave the wagon by the road or or with Andys permission tow it back to Andys. Totally different story if farmer Joe (end customer) hired farmer Red (UPS) to tow the wagon

 

[flylow7f39]

I suppose UPS, FedEx, USPS and others could go to the trouble and expense to train those who load and unload packages to be able to determine which packages might need to be returned. And pass on the cost to inspect by increasing shipping charges. I imagine pulling packages takes more time and time is money. Probably would work out as well as the inspectors amazon uses for returns that are resold through amazon warehouse deals.

I receive about 150 to 200 packages a year, probably at least 10% of them look as though the contents might be damaged enough to return. From what I recall I receive one or two every couple of years that actually have damaged items that require returning.

In the end I'd still rather that they deliver all of my packages and let me contact the seller to arrange for a return if/when required. I can handle it and actually expect some to be delivered damaged to the point of completely being mangled. Just the way it is.

As always, YMMV.

 

[wyattstihl]

Says 200lb gross. I assume they would of had 2 guys otherwise that's just begging for workers comp claim.

Ive got a relative who is a driver for them. Any package over 80 pounds requires 2 people, but they dont always swear by that.

To whom it may concern, do the drivers a favor and tie your damn dogs up, because when a UPS driver is having his leg bit off, he doesnt care about if your package or dog survives.


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