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Very dissapointed with Craftsman sockets

Fedwrench

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Half of you guys are in dire need of some Monistat 7 for the yeast infections you've developed.:wtf:

Look if you're not satisfied with your Craftsman socket set, take it back. You can either get a refund or find a set that you like.

Tools are not trophy queens. (Merkava's exempted) They are meant to be used, abused, and serve your will. If you want Hotter or prettier tools, pony up the coin and buy appropriately. One man's choice doesn't make the other guys choice of brand wrong. Now can we get past this, please?
Better yet, write Sears and Danaher voicing your unhappiness. You guys want too much for hardly anything spent.:deadhorse
 
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Sterff

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Id say a good percentage of the people out there barely even use their tools. Who cares if they get scratched or look old. As long as they do the job thats all I care about :thumbup:
 

TireTracks

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Huh, i got a set of them for christmas 2 years ago, and NONE of the sockets, or exentions look like what you posted, yes the chrome is gunmetal color( i kinda like it), i bought a "access" set, ujoints, extentions and adapters last winter, and none of them look like that.

My 1/2" drive sockets do have some messed up chrome inside,(but it's not peeling or flakeing like that), but i got them for $30, 1/2" to 1 1/2", so i'm not going to complain.

i bought some gearwrench sockets( one of those ratcheting driver kit things), and Yes they are nice, but i'm going to keep them in my truck because i like my craftmans better.
 

JohnFreeman

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Following this thread for a few days makes me appreciate my 30 yrs old 1 owner Craftsman tools more. Like old friends, they're always going to be appreciated. They're scuffed, scratched, worn, but always clean and ready to go. Given the thousands of bolts I've turned with them, they're beautiful to me.
 

RbrtAWhyt

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Id say a good percentage of the people out there barely even use their tools. Who cares if they get scratched or look old. As long as they do the job thats all I care about :thumbup:

I'd say you're right. Those are the guys who demand they look flawless. After use tools start to look...well...used, which isn't flawless...
 

Merkava_4

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Following this thread for a few days makes me appreciate my 30 yrs old 1 owner Craftsman tools more. Like old friends, they're always going to be appreciated. They're scuffed, scratched, worn, but always clean and ready to go. Given the thousands of bolts I've turned with them, they're beautiful to me.

And as you probably figured out by now, turning in any one of those vintage pieces for warranty and Sears is gonna hand you back **** in return. Don't ever lose any of them.
 

rustyjeeps

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And as you probably figured out by now, turning in any one of those vintage pieces for warranty and Sears is gonna hand you back **** in return. Don't ever lose any of them.

That is so true Merkava. I have fired up the welder a few times to weld up cracks so I did not lose a socket that my grandpa or dad gave me.
 
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iandh

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Just out of curiosity (since I work in the business) what manner of fine pitch electronics requires assembly with commercial ratchet wrenches?

I think the whole problem is you guys are complaining about how these look. They're tools! What, are we buying tools now because of how they look? I know in your circumstance you need them for electronics and they can't flake. But how strong of a socket do you need to tighten nuts and bolts on electronics? I buy Craftsman because it's strong, not because it looks pretty.(even though it doesn't really)

I work on thin film deposition coating systems, which can go anywhere from refrigerator sized, to house sized. You can have a 2000lb cryopump head bolted up right next to a tiny circuit board.

I can't use expensive tools because oftentimes I am required to share my tools with the employees at the companies I am contracting at while I am working on the job, and I won't spend my hard earned money so some knuclehead can beat up my fancy tools, or even worse, steal them.

That's the same reason I won't pop $600-800 for a set of industrial finish sockets.

However, that does not mean I should have to settle with sockets that can't seem to keep their clothes on.

If the OP is speaking the truth (we didn't actually see pictures of the sockets, so we have to take his word for it) then in this case Cman has crossed that line where quality is unacceptable.

If the picture of one of them wasn't enough, how many must I post to prove that I was telling the truth?


Half of you guys are in dire need of some Monistat 7 for the yeast infections you've developed.:wtf:

Look if you're not satisfied with your Craftsman socket set, take it back. You can either get a refund or find a set that you like.

Tools are not trophy queens. (Merkava's exempted) They are meant to be used, abused, and serve your will. If you want Hotter or prettier tools, pony up the coin and buy appropriately. One man's choice doesn't make the other guys choice of brand wrong. Now can we get past this, please?
Better yet, write Sears and Danaher voicing your unhappiness. You guys want too much for hardly anything spent.:deadhorse

I did take it back, and I left all of the other tools there as well.

I don't give a **** what my tools look like, as long as they don't cut me or drop metal particles into my repairs.

When I've got the TV going in the background as I type this, hearing a Craftsman commercial "Craftsman tools... trust, in your hands", I guess that means if I buy Craftsman tools I can trust that I'll have a ************* in my hands.


It seems that roughly 3/4 of the people in this thread COMPLETELY missed the point, which was for me to find out whether this is a fluke, or standard operating procedure for Craftsman nowadays. Judging by the few people that have gotten decent ones, and the few people that have gotten the exact same thing as me, I'd say it's a mix of both.

Also, with Craftsman selling their sockets at $30-40 a set, they're dangerously close to some low end premium tools in price... they had better damn well have the quality to show it.

The fact that I got a good deal on them doesn't have a damn thing to do with what they typically go for, and the quality that SHOULD come along with that price.


I'd say you're right. Those are the guys who demand they look flawless. After use tools start to look...well...used, which isn't flawless...

I have tools that I've used every day for ten years that still look new. I take good care of my tools, and they take good care of me, whether they're HF or Snap-on.

I don't care whether I can see the reflection of my face in the chrome, as long as the damned stuff actually stays on the socket for longer than the first day I have them... Craftsman could start by actually washing the tools before they plate them.
 
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SnowBlaZeR2

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Is this really still going?

I like cheddar cheese. Anyone want to argue that there's something better?
 
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iandh

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Is this really still going?

I like cheddar cheese. Anyone want to argue that there's something better?

Well, as long as people keep calling me a crybaby for demanding even the slightest bit of quality, then I suppose yes.

I'm not going to be backed into a corner for saying turning out **** tools with the letters "USA" stamped on them is unnacceptable... whether a set costs $20 or $200.

I guess all of the patriotism and pride in USA manufacturing I've seen on this forum dissapears, as long as the tools are under some imaginary price line.

If they can't manage to make a decent tool and still turn a profit, maybe it's time for them to call it quits... of course, if I can't convince the people participating in this thread of that, perhaps it's time for me to call it quits too.
 

SnowBlaZeR2

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You see, the problem is, I am taking your word that the majority of those sockets were screwed up. I'm sure they were. I have never had that issue and you won't convince me or most people that have had nothing but good experiences with Craftsman that they are junk just because you say you got a batch of bad tools. I know what I have in my box right now, and that will keep me buying Craftsman until something changes.

You seem to think that Craftsman is now the worst thing to happen to the world and you are set on changing peoples' minds. Don't buy Craftsman anymore. I don't care, and as sad as it sounds, I'm sure Sears Corporate doesn't care either. I hear HF has some great tools these days and I'm sure they would love your money.

So your saying your cool with cheddar though?
 
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iandh

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You see, the problem is, I am taking your word that the majority of those sockets were screwed up. I'm sure they were. I have never had that issue and you won't convince me or most people that have had nothing but good experiences with Craftsman that they are junk just because you say you got a batch of bad tools. I know what I have in my box right now, and that will keep me buying Craftsman until something changes.

You seem to think that Craftsman is now the worst thing to happen to the world and you are set on changing peoples' minds. Don't buy Craftsman anymore. I don't care, and as sad as it sounds, I'm sure Sears Corporate doesn't care either. I hear HF has some great tools these days and I'm sure they would love your money.

So your saying your cool with cheddar though?

No, you seem to think I'm out to make the world hate Craftsman, and are set on making me look like some prima-donna picky nutjob, as opposed to a really dissapointed guy who ended up with the crappiest batch of USA made tools he's ever seen.



edit: I admit it, this is a big conspiracy, I planned this just so I could ruin the entire Craftsman name, because once a sears employee called me "dummy-head". Ever since then, Craftsman has been my sworn enemy, and I have been planning my revenge for years, all of which has culminated up to this point. I purchased stock in Harbor Freight and have used my massive profits to fund the conspiracy.

The other posters in this thread that supposedly got "bad tools" were paid by me years ago to create forum accounts and lie in wait until the time was right, when my master plan finally was put into action, so they could pop up into the thread and spread hatred of Craftsman worldwide. The one bad extension was done in photoshop, I paid an ex-CIA agent specializing in image manipulation a partial stock in company in exchange for his work.

When my plan is complete, and Craftsman stocks have dropped to pennies on the dollar, I will buy out the company and send all manufacturing to my secret Harbor Freight contract plant in China.

Then SnowBlaZeR2 will have no choice but buy Harbor Freight sockets that are made in China but say CRAFTSMAN!

And the chrome will actually stick! MUAHAHAHAHHAHA!
 
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Merkava_4

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iandh,

Have you taken the set back to Sears yet? I'd suggest do so and then get a mixture of brands instead. GearWrench and Toptul both make excellent sockets for a low price. Snap-on and Cornwell make some excellent wrenches if you want to spend some money and support the USA worker.
 

Merkava_4

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energizer-bunny1.jpg
 
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iandh

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iandh,

Have you taken the set back to Sears yet? I'd suggest do so and then get a mixture of brands instead. GearWrench and Toptul both make excellent sockets for a low price. Snap-on and Cornwell make some excellent wrenches if you want to spend some money and support the USA worker.

Yeah, I took the set back already.

Honestly the set never was bad, I fessed up to everything in my edit above.



On a serious note, I'm considering snap-on for ratchets and either gearwrench, toptul, or genius for sockets atm.
 
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SnowBlaZeR2

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No, you seem to think I'm out to make the world hate Craftsman, and are set on making me look like some prima-donna picky nutjob, as opposed to a really dissapointed guy who ended up with the crappiest batch of USA made tools he's ever seen.



edit: I admit it, this is a big conspiracy, I planned this just so I could ruin the entire Craftsman name, because once a sears employee called me "dummy-head". Ever since then, Craftsman has been my sworn enemy, and I have been planning my revenge for years, all of which has culminated up to this point. I purchased stock in Harbor Freight and have used my massive profits to fund the conspiracy.

The other posters in this thread that supposedly got "bad tools" were paid by me years ago to create forum accounts and lie in wait until the time was right, when my master plan finally was put into action, so they could pop up into the thread and spread hatred of Craftsman worldwide. The one bad extension was done in photoshop, I paid an ex-CIA agent specializing in image manipulation a partial stock in company in exchange for his work.

When my plan is complete, and Craftsman stocks have dropped to pennies on the dollar, I will buy out the company and send all manufacturing to my secret Harbor Freight contract plant in China.

Then SnowBlaZeR2 will have no choice but buy Harbor Freight sockets that are made in China but say CRAFTSMAN!

And the chrome will actually stick! MUAHAHAHAHHAHA!

So what you're saying is...no cheddar?

:beer:
 
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iandh

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So what you're saying is...no cheddar?

:beer:

LOL truce?


I can't wait to get back to all of the "what I found at the flea market" threads!

edit: Speaking of, I think I'm going to make a what I found at the flea market thread thread.
 

SnowBlaZeR2

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LOL truce?


I can't wait to get back to all of the "what I found at the flea market" threads!

edit: Speaking of, I think I'm going to make a what I found at the flea market thread thread.

Haha no truce needed. Like I said, I'm not giving up on Craftsman any time soon. I will however defend their quality until I see otherwise for myself.
 
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iandh

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Fair enough.

I'm sure I'll give them another shot after I cool down a little.
 
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iandh

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Craftsman is just going to be getting worse and worse.

With them showing up at Ace Hardware is bad bad sign.

I have to agree with that one... I would say walmart is next, but they've already got Stanley.
 

J..D

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Craftsman is just gonna get worse and worse.

With them showing up at Ace Hardware; that's a bad sign.

How is that a bad sign? Allen tools have a contract in Ace stores they are just replacing Allen tools with Craftsman if any thing it's bad for Allen.
 

FNFS2000

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Ok, so here we go:

"Crappy" HF extension on the left, "Quality USA" extension on the right. You can see on the sides and bottom where the chrome has peeled right out of the socket. Some of that was from me taking the extension on and off the ratchet, and part was from me poking around with a pick to see how much was loose. Approximately 1/3 of the sockets in the set were this bad, and a couple were even peeling on the outside. You can also see how dull and gray the chrome is compared to the "normal" colored chrome on the HF extension.

ext2.jpg



This pic is focused slightly different so that you can see the specs of spatter or whatever the hell it is stuck in the cavity. These were also all over nearly ALL of the insides of the sockets in the set, and the chrome plating was put right over the top of this ****. In some, it was so sharp that it could cut you if you pressed too hard.

ext1.jpg



Keep in mind, this is a BRAND NEW, never used extension that was just purchased and removed from its factory packaging on Monday. It has not seen any unusual treatment, or any treatment at all for that matter.

I do not feel it is too much to ask for an extension of the quality shown on the left, considering it came from Harbor Freight of all places.

This extension is a FAIR representation of the quality of the set. I did not in any way pick some extra ugly part to misrepresent the overall quality. In fact, some were even WORSE. The reason I picked this one is that it is the best example of both the peeling chrome, and whatever all that **** stuck all over the inside is.

I wouldn't rate Harbor freight any higher than Kmart, at least its harbor freights specialty to make cheap chinese tools... What is Kmart good at? Spinning blue lights?:lol_hitti
 

MAD

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Ok, so here we go:

"Crappy" HF extension on the left, "Quality USA" extension on the right. You can see on the sides and bottom where the chrome has peeled right out of the socket. Some of that was from me taking the extension on and off the ratchet, and part was from me poking around with a pick to see how much was loose. Approximately 1/3 of the sockets in the set were this bad, and a couple were even peeling on the outside. You can also see how dull and gray the chrome is compared to the "normal" colored chrome on the HF extension.

ext2.jpg



This pic is focused slightly different so that you can see the specs of spatter or whatever the hell it is stuck in the cavity. These were also all over nearly ALL of the insides of the sockets in the set, and the chrome plating was put right over the top of this ****. In some, it was so sharp that it could cut you if you pressed too hard.

ext1.jpg



Keep in mind, this is a BRAND NEW, never used extension that was just purchased and removed from its factory packaging on Monday. It has not seen any unusual treatment, or any treatment at all for that matter.

I do not feel it is too much to ask for an extension of the quality shown on the left, considering it came from Harbor Freight of all places.

This extension is a FAIR representation of the quality of the set. I did not in any way pick some extra ugly part to misrepresent the overall quality. In fact, some were even WORSE. The reason I picked this one is that it is the best example of both the peeling chrome, and whatever all that **** stuck all over the inside is.

That looks like there was a problem with the paint that they use on the inside of the sockets. Many chrome sockets are not plated on the inside surfaces. Some manufacturers paint the insides for cosmetic reasons and to keep them from rusting in the package. I am not saying that it is acceptable to have clumpy paint peeling on the insides of brand new sockets, only that I don't believe that is a plating issue.

I wonder if the darker chrome is due to environmental issues. I recently swapped a cracked chrome socket on the Snap-on truck and the replacement had that same dark smokey colored chrome.
 
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mikevango

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Chinese tools have nice chrome because they don't have the EPA there. They can use any harmful chemicals there and dump the residue anywhere. **** it though I like my sk and craftsman sockets.
 

J..D

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I actually like the Craftsman detent system they seem to hold the socket better and have less slack between ratchet and socket. I would also like to have black oxide sockets I have never been a big fan of chrome anything.
 

lipadj46

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The black finishes are great but all the black tools I have (wrenches, sockets, ratchets) rust very quickly.
 

Fedwrench

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Just say no to black finished tools, too hard to find in a dark engine compartment. However, if chroming is dead in this country, now my be the time for those funky blue anodized sockets that Craftsman had out a year or so ago. Perhaps they could latch on to the popularity of pink tools too. They would be easy to find when dropped and no one would want to steal pink tools.:beer:
 

JohnFreeman

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I like industrial finish tools also. One downside is that since RoHS and other tree hugging initiatives none of the replacement finishes have anywhere near the rust preventive characteristics of hex chrome. The typical replacement, trivalent chrome is much less rust-resistant, and black oxide is and always has been , even less so.
 
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