Void Warranty

[Cervidae]

I'm sure this topic has come up along the way, but I can't find reliable info on it. Does engraving your hand tools void the warranty at all such as craftsman tools? Just wondering?

 

[General Geoff]

I would imagine it depends on whether the engraving contributed to a failure in the tool.

 

[Farmall450]

They won't return them, something about stolen. Whip out a photo ID, and ask for their manager...

 

[Outlawmws]

Should not be an issue with Craftsman. It's unconditional

 

[Conductor562]

I've heard of warranty claims being denied because owners marks were ground off, but not specifically because it had owners marks.

 

[rickhigginshtbr]

it all depends on the associate and their judgement, honestly. I really can't think of (when I worked there) a time when I legit turned down a warranty... I mean, I had people come in with 20+ year old bench vises trying to claim them, but someone with a legit failure on a legit "forever" item... only one I can think of is the guy who ground down the side of the socket to attempt to make it a thin wall, and ground through it... and the guy who bent his screw driver to make it right angle, then broke it bending it back.