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water heater acting up

MerlinsBeard

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I have a 12 year old electric water heater, on municipal water. Recently I have had noticeably varying water temperatures of the water coming out of the faucets. Feels like we had a few days of what felt like hotter water than normal and now seems to be on the other end of normal.

Just curious if I should attempt thermostat and/or element replacement or just bite the bullet on a new water heater due to its age. I've not been one to flush the water heater regularly.
 
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kbuhagiar

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Escondido, CA
I have a 12 year old electric water heater, on municipal water. Recently I have had noticeably varying water temperatures of the water coming out of the faucets. Feels like we had a few days of what felt like hotter water than normal and now seems to be on the other end of normal.

Just curious if I should attempt thermostat and/or element replacement or just bite the bullet on a new water heater due to its age. I've not been one to flush the water heater regularly.
It's already surpassed it's life expectancy by two years...and especially with your admittance of non-maintenance, I vote to replace the entire heater.
 

DGersic

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DeKalb, IL
I have a 12 year old electric water heater, on municipal water. Recently I have had noticeably varying water temperatures of the water coming out of the faucets. Feels like we had a few days of what felt like hotter water than normal and now seems to be on the other end of normal.

Just curious if I should attempt thermostat and/or element replacement or just bite the bullet on a new water heater due to its age. I've not been one to flush the water heater regularly.

I’d remove the element and see what’s in there. If it’s not leaking, replacing the elements is pretty quick and easy. Clean it out while you have it open.
 

zendriver

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Age means nothing, unless it is is leaking.

I'd replace elements and check thermostats.

Flush to see if there is sediment.
 

luvtheheat

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Tucson AZ
Age means nothing, unless it is is leaking.
I disagree. Water quality is a factor too. I replaced my "12 Year Warranty" gas heater after 9 due to extreme hard water depositing a lot of calcium, plugging up the drain faucet. It didn't leak a drop.
 

zendriver

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I disagree. Water quality is a factor too. I replaced my "12 Year Warranty" gas heater after 9 due to extreme hard water depositing a lot of calcium, plugging up the drain faucet. It didn't leak a drop.
Usually the drain faucet is removed and the sediment can be flushed out.
 

luvtheheat

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Usually the drain faucet is removed and the sediment can be flushed out.
The drain faucet was as tight as if it were welded on. Believe me, I tried.

Tucson's water is ****. Years ago, before Central Arizona Project got extended to Tucson (+- 1991), Tucson water won water quality contests regularly. It was all groundwater/wells.

Since CAP water comes from Glen Canyon, through Grand Canyon, then Lake Mead, finally down the Colorado, by the time it gets to Phoenix and then Tucson, it's so heavy in minerals it's very corrosive to plumbing fixtures.
 
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dogdog

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Check the electric element and check the down tube ? Electric water heater should have down tubes too.
 

racecougar

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Replacing elements and thermostats is simple and cheap. My current water heater is 15 years old, is only on its second set of elements, and I fully expect it to last at least another 5 years.
 
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MerlinsBeard

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So I've flushed the sediment out and let it run for a few of weeks taking temperature measurements and still have varying temperatures.

Looking to try to replace the elements and thermostats next.

I have a state industry es6 66 dort 210. There are kits online but not sure if there's any gotchas to getting these kits vs exact model parts from the manufacturer.

Should I bother with a new anode as well?
 

kngelv

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Detroit, MI
I had the exact same thing happen about seven years ago. The fluctuating temps were caused by scale buildup on the temperature probe. This threw off the readings. The water was hotter than normal because the scale made the temperature probe unable to get a correct temperature so the heat never wanted to shut off. You need to drain the tank first. Then put two to three gallons of apple cider vinegar in the tank. Enough to cover the temp probe. I pulled out the anode rod so I could see the probe. Let it soak overnight. Open up your drain and use a metal coat hanger or long pick to pull out the descaled crusts. They will look like fish scales and will jam the drain plug. Flush with water, replace the anode and fill up the tank.

James
 

mike93lx

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So I've flushed the sediment out and let it run for a few of weeks taking temperature measurements and still have varying temperatures.

Looking to try to replace the elements and thermostats next.

I have a state industry es6 66 dort 210. There are kits online but not sure if there's any gotchas to getting these kits vs exact model parts from the manufacturer.

Should I bother with a new anode as well?
I'd ohm out the elements and get a new anode. No need to replace the elements if neither are failing, but if one is, I would do both
 
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dogdog

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Anode rod?
Yea that too…. Electric water heater are a bit myth to me… I know most water heater have

Tank, thermostat, burner or heating elements, anode rod and down tube.

Usually the down tube pushes cold water down to bottom so it gets heated up and the hot water on top will be hot. If the down tube disingrated the it might get the cold water on top Of the tank and to the faucet cold. On an electric water heater, not 100% since hot water tanks usually have two elements top and bottom…. So…

Either case it won’t be the anode rod unless his tank is rotted or leaking premature.
 

Jim greengo

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Yea that too…. Electric water heater are a bit myth to me… I know most water heater have

Tank, thermostat, burner or heating elements, anode rod and down tube.

Usually the down tube pushes cold water down to bottom so it gets heated up and the hot water on top will be hot. If the down tube disingrated the it might get the cold water on top Of the tank and to the faucet cold. On an electric water heater, not 100% since hot water tanks usually have two elements top and bottom…. So…

Either case it won’t be the anode rod unless his tank is rotted or leaking premature.
Dip tube.
 
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MerlinsBeard

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Ok, I had to translate State Industries to AO Smith to find current part numbers that matched up.

100108283 - K,ELE,RC02404524/AR,240V,4.5KW,11"
100108290 - K,ELE,RC04704524/AR,240V,4.5KW,11.5"
100108421 - K,TSTAT,LWR,RES
100108683 - K,TSTAT,UPPER,RES
100109594 - K,ANODE,33",3/4"NPT,.75"DIA,ALUMINUM
100108856 - K,DIP TUBE

I'll do an ohm measurement on the elements.

Supplyhouse seems like it has the parts.

So far I've seen 120 and around 100-105 lately and still seems to fluctuate.

Edit: took an ohm measurement, top element is 12.8 ohm, bottom element is 12.6 ohm. Both thermostats set to 120.
 
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manwithtools

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FYI, State Industries and AO Smith are the same company. When we do work for AO Smith the checks we receive are State Industries checks. I think you are on the right track replacing the items in your list. I'd also be sure to clean the tank of all sediment too, see post #11.
 
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Sturgeon

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W. Mt.
Is the tank in your house or garage? Seen some tanks last a good many years, like some have mentioned, do your maintenance and replace the drain while your at it. It's either plastic or brass and will come out one way or the other. Pretty sure I never heard of temp probe, T&p valve?
 

CoogarXR

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Ohio
I recently had the varying temps, but it was just the upper thermostat. It failed after a week or two of temperature inconsistency. It just stopped turning on. I replaced it, and all is well.
 
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MerlinsBeard

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I've been getting 120 temperature measurements the last couple of mornings. I just think that the water heater has poor recovery.

Even though the elements ohm good, I could try to buy a multimeter with an ammeter and see if I get the roughly 4500W / 240V or 18.75A. Or the parts are cheap enough that I could just start replacing things.

Going to start with the elements as I'm sure with my lack of yearly flushing, they could be crusty. Probably the anode is another due to the time it's been in the tank.

There's probably a more sophisticated troubleshooting video, just have to find it.
 
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MerlinsBeard

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I decided to replace all the easy components of the water heater, which included the anode rod, the upper and lower thermostats, and the upper and lower elements. I started by turning off the circuit breaker, and using a non-contact electric tester first on a live circuit to confirm that the tester was working, then applied it to the wire into the water heater to confirm that the power was cut to the water heater.

Replacing the anode rod required me to buy a 1 1/16" Craftsman chrome 12-point socket (though I would have preferred 6-point if I could find single sockets) as the impact socket from the set I had did not fit into the recessed hole for the anode bolt head. Using calipers I measured 1.45" and the impact socket diameter was 1.48". I started by draining some but not all of the water to keep weight in the tank to help keep the tank in place due to the torque required to break the anode rod thread seal. I opened all of the hot water faucet to let air into the system to assist draining. Using a 24" breaker bar with a 1 1/16" chrome socket, I was able to loosen the anode rod and remove it. The force to break the seal was not what I would consider excessively difficult.

The next step was to clean out the residue from the old seal. I took some CLR soaked paper towel with some small pipe cleaner using up and down motions to try to remove the old pipe dope. Once that was done, I decided to get some water from the sink (that had the hot water faucet open) and I noticed that the flow was not quite right. I ended up going back to the water heater and noticed that I had water coming up out of the anode rod hole (enough to spill over, but not excessive). I realized that running the cold water with an open hot water faucet valve had backflowed cold water down the hot water pipe into the water heater, oops! So if you need cold water from a faucet, turn off the hot water valve first!

After some cleanup, I was ready to install the new anode rod. I used 4 wraps of MEGATAPE brand of PTFE tape for the anode threads (ratings said not to use it over 1 1/2" pipe, with pressure exceeding 300 PSI, and to use 4 wraps). It took considerable force to slowly tighten the anode rod with the 24" breaker bar. I eventually stopped when turning the anode rod caused the water heater itself to move. I had another person help keep the water heater from moving during this step so that when I got to the end, it was obvious that the anode rod was torqued all the way.

I decided to test the water seal first before attempting to replace the heating elements. I restored inlet water pressure and pushed air out of the system. Once water was flowing through all open hot water faucets, I closed them all and waited 10 minutes for a leak. After 10 minutes, no water was discovered in the recessed anode rod hole and I felt confident that the seal was solid.

At this point, I decided to replace the upper and lower heating elements. I opened the water heater tank drain valve and then shut off the inlet supply (helps to purge any sediment that may be there). I used a red hose that supposedly is more safe for draining hot water. After some time, I decided to start replacing the upper and lower thermostats.

To access the upper and lower thermostats, I had to remove two panels and then lift insulation and remove the plastic protector panel. I used blue tape to keep the insulation out of the way. At this point I took a couple of pictures to make sure I put the wires back in the correct terminals. The upper thermostat had six screw terminals and the lower thermostat had two screw terminals that I loosened to pull out the wires. The most awkward part of replacing the thermostats was to rotate to two clamps on the left and right towards me and simultaneously push the thermostat body up, which took me a while to figure out. After you figure it out though it's straightforward to put the replacement thermostat in. I was able to reconnect all the wires.

At this time, I noticed that the water slowed down and when I opened the cold water inlet I got an audible echo from inside the tank from water hitting the bottom. I then removed the wires from the upper and lower heating elements and then the element itself with a 1 1/2" impact socket and the 24" breaker bar. Seating the new heating elements was a little awkward as they are a little heavy and tend to want to tilt down, but persistence got it done. I reattached the wires, then put the protective plastic shield back on, then folded the insulation back over and restored the panels.

I closed the water heater tank drain valve and started filling the water heater tank and after a few minutes saw water coming from all the hot water faucets. I then closed all the faucets and turned the circuit breaker back on, using the non-contact voltage tester to confirm power was on. I waited a couple hours and measured the water temperature and I had hot water.

So far it's been two weeks and the hot water has been solid. Material cost was about $110 from supply house, plus the extra socket and red water hose. I'll see how long this lasts, but hopefully it will give the water heater a few more years. The difficulty was not hard, though having another person to help with the anode rod was pretty nice to have. You can see a picture of the old heater components.
 

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