KNS Autosport
Well-known member
Maybe if we can get a group interested I could organize a group buy.


Fitment
too bad their customer service *****. i ordered a set on jan 21st and received tracking information for my package the same day. no package was shipped. i thought they were just back-ordered so i didn't call them until yesterday. they said there was a "glitch" with the inventory and my package was never sent out though they had them in stock the whole time. they did overnight the package and i received it today. the first thing i noticed was the rear mats weren't in the box. so i proceed to install the digital fit front mats. unfortunately, the mats they sent me did not fit whatsoever. so i called their customer service again and after another 15-minute hold time i got a representative that seemed to not give a **** about my problem. after reading her the part number from the back of the mats, she concluded that they were not the mats i ordered and were for a completely different car, all the while giving me this bitchy attitude (which was totally uncalled for). so i opted to not deal with their crappy customer service anymore and asked for a refund. she said they will issue a call tag for ups to pick these mats up and that it would take 4-5 days for this to happen. then i would have to wait for them to receive the mats and process the refund which will take even longer.
so to sum it up:
- order placed more than 3 weeks ago
- had to call to get my package sent
- received wrong items (and missing items)
- had to call again to complain
- unprovoked rude customer service
- have to return these wrong mats
- have to wait about two weeks to get my refund
- still have plastic on my truck's carpet.
i don't care how nice the mats are. they will never earn my business again.
