Merkava_4
Banned
That's exactly right ... we need to get the girly-men stock holders out of the tool business.
What happens when Sears goes under?
- Thread starter BackTracker
- Start date
That's exactly right ... we need to get the girly-men stock holders out of the tool business.
tpolley
Well-known member
i don't know about sears. the parking lots are pretty empty at the stores in kansas city. you should see the sears grand stores. they look like freaking ghost towns. they've already closed/bulldozed one after a year. its really sad. sears grand is a neat store. sporting goods is very lacking. otherwise, the perfect man store. the wifey can go do her thing whilst i go fog up the tool display windows. sears may go under, but craftsman will live on. someone will buy them and continue to deal them.
their failure has nothing to do with poor customer service. home depot and lowes are the worst at customer service. i don't care what anyone says. i've never heard anything positive about them. i don't generally let poor customer service stop me from shopping at a store. i make it a point to know more about a particular product than the associate before i leave the house. the associates are usually smarter after/if i buy from them.
i bet if sears modeled their stores like home depot and lowes, including adding an indoor lumber yard, it would put them in a position to better compete. it may be too late tho. they should have done that years ago before home depot and lowes came to town and started building on every damn street corner.
their failure has nothing to do with poor customer service. home depot and lowes are the worst at customer service. i don't care what anyone says. i've never heard anything positive about them. i don't generally let poor customer service stop me from shopping at a store. i make it a point to know more about a particular product than the associate before i leave the house. the associates are usually smarter after/if i buy from them.
i bet if sears modeled their stores like home depot and lowes, including adding an indoor lumber yard, it would put them in a position to better compete. it may be too late tho. they should have done that years ago before home depot and lowes came to town and started building on every damn street corner.
wreckercologist
Well-known member
Very true.
As for falling quality, I don't see a lot of it when I'm at Sears. If you take into account the ratio of the amount of quality verses the amount of money spent, Craftsman is still the best value for a mostly American produced tool brand, at least when you consider their hardline anyway.
I guess I'm what some would call a SOS, a Snap-on snob. That said, I recommend Craftsman stuff to the younger guys starting out and to friends who don't wrench for a living.
There is a huge list of reasons why I won't use their tools daily at work, but I don't fit into their target demographic, the home owner/DIY type which is their primary customer.
Even if Sears fails, they will be bought and restructured. The brand name "Sears" is, as I see it, too big to let go, as is the "Craftsman" name and "Kenmore".
krusty the clown
Member Emeritus
legal mumbo jumbo..........i'm guesing that the parant company that own's the right's to the craftsman name is also owned by sears holding's.
Yup thier doing their best to jump through IRS loop holes to eek out their existance as long as they can. Government and unions seem to do all they can to drive businesses out of business or the country in order to survive.