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What Tools Do You Warranty/Break Most?

BQuicksilver

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Aug 25, 2006
Messages
560
Since we spend a lot of effort talking warranty here i'm curious what items do you find yourself breaking/warrantying most?

Me:
- torx bits
- cutting pliers
- 1/4 ratchets
 
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smalltruck

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Jan 4, 2011
Messages
333
T20 and 25 torx bit. Broke my Matco 24 inch 1/2 drive ratchet a couple of times. After that it's really just odds and ends if it happens
 

pmohr

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Jul 3, 2009
Messages
158
Location
Maryville, TN
For SO, my FHLF80 (broken 2 or 3 times now. Sheared the square drive off once, broke the flanges off the flex once, and something else I forget).

For CM, torx bits. Though once they break, I warranty them out to bring home, and buy a new SO for work. Only a couple left to go...
 

bobcatdan

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Jan 4, 2011
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Kaukauna,WI
I break more taps then I should. 24" 1/2 dual 80 has broke a lot for the "best ratchet the world has ever know."
 

MoToys

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Feb 12, 2011
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Location
Long Island, NY
Craftsman screwdrivers, Allen key sets, Wood chisels, dikes, and scratch awl.
Snap-on just screwdrivers and the occasional ratchet.

Just snapped a wera stainless steel driver, sent them a message. We shall se what happens.
 

canuckian

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May 7, 2009
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East coast of Canaaada
1/4 and smaller 3/8 ratchets. Mostly just repair kits. I have snapped a few sockets but they have been mostly cheaper ones. I did break my long 1/2 breaker bar a couple weeks ago. Snapped the pin and bent the forks when the head turned. It's just a cheap princess auto one i bought for $7 years ago. I was waiting for it to break so I could justify getting a new Snap On 24" bar with the comfort handle!! :bounce:
 

plinker

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Feb 28, 2007
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4,286
Location
Northern Wi
Pin punches, screwdriver bit/blades, hex keys/bit sockets.
Once in a great while a 6 or 12pt socket.
 

joshthedieseltech

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Feb 13, 2011
Messages
97
wow...didn't think I'd see so many snap on rachets breaking, I got gearwrench ones and older snap ons and never any warrantied (everyday, truck shop use), now my 1/4" duralast has been warrantied before.

I mainly only break chrome sockets (they crack or the 12 points round out) when using on impact guns (I know I'm not suppose to use them like that and I will lose an eye), maybe 6 in the last year.
 

HandyManny

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Mar 13, 2009
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Out West
The biggest for me are Philips screwdriver tips. I wouldn't say I break them so much as damage them a lot. Second would be slotted screwdriver tips, but I can grind and reshape those in a jiffy, no problem. Some torx tips I've distorted pretty badly before. Lastly would be a the few chromed sockets I've split before. Truth be told I lose, misplace, or have more tools borrowed indefinitly (if you know what I mean) than I break.

Never broke any type of wrench, or ratchet before. I have worn out the teeth on a plair of overused and abused pliers before, but that took a long time. I've also bent and twisted the handle of both a breaker bar and tire iron before. Busted a puller once, but it was too small a puller for the job. Damaged a few circular saw blades and miter blades in my time by cutting reclaimed lumber that had hidden nails in it.
 

HandyManny

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wow...didn't think I'd see so many snap on rachets breaking, I got gearwrench ones and older snap ons and never any warrantied (everyday, truck shop use), now my 1/4" duralast has been warrantied before.

I mainly only break chrome sockets (they crack or the 12 points round out) when using on impact guns (I know I'm not suppose to use them like that and I will lose an eye), maybe 6 in the last year.

Yeah I know, that's what amazes me so much about Snap-On, it's users will stand by them no matter how much they break. This isn't the only place I hear about so many warranty claims on Snap-On. Blast or bad mouth anything from Snap-On here and you'll likely start a riot. Any other brand that had that much warranty use, and that brand would be considered an abomination. :confused:
 

tooth

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Apr 2, 2011
Messages
99
Location
Iowa
Yeah I know, that's what amazes me so much about Snap-On, it's users will stand by them no matter how much they break. This isn't the only place I hear about so many warranty claims on Snap-On. Blast or bad mouth anything from Snap-On here and you'll likely start a riot. Any other brand that had that much warranty use, and that brand would be considered an abomination. :confused:

Honestly, every tool breaks if used hard enough. Out of all the tools, i still like the way the snappys work best (hand feel, balance, features like vapor blasted tips, etc) and cant beat the warranty truck coming to my door once a week.
 

HandyManny

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Honestly, every tool breaks if used hard enough. Out of all the tools, i still like the way the snappys work best (hand feel, balance, features like vapor blasted tips, etc) and cant beat the warranty truck coming to my door once a week.


Yeah I know. I wrenched professionally in a previous life and aside from some special tools or diagnostic stuff never owned much Snap-On. My common auto parts store stuff and industrial stuff held up just fine.
 

tooth

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Apr 2, 2011
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Location
Iowa
Yeah I know. I wrenched professionally in a previous life and aside from some special tools or diagnostic stuff never owned much Snap-On. My common auto parts store stuff and industrial stuff held up just fine.

You missed out in your professional life. Once you use good ratchets, its hard using a parts store brand ratchets. I fully understand that the parts store will last just as long, but this goes back to the whole Hyundai/BMW argument. Both will get you from point A to point B.

to contribute to the thread...

Most often warrantied are sockets but even those are pretty rare.
 
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nate379

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Feb 2, 2009
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Palmer, AK
I have not had to warranty a tool out in a couple years. AND yes I do use my stuff unlike many "tool polishers" on here.
 

HandyManny

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You missed out in your professional life. Once you use good ratchets, its hard using a parts store brand ratchets. I fully understand that the parts store will last just as long, but this goes back to the whole Hyundai/BMW argument. Both will get you from point A to point B.

to contribute to the thread...

Most often warrantied are sockets but even those are pretty rare.

No, I've never thought so. I have absolutley no regrets either. I've used Snap-On stuff quite a few times, but never owned any of their basic handtools myself. Own some specialty stuff bought years ago. By the way those parts store ratchets I owned and used in my other life were PROTO. Yup, there was a time, probably before you were born, when better auto parts stores sold Proto tools and even SK hand tools too. New Britain made lots of good quality tools for NAPA as well back in the good old days. I still have and use those Proto ratchets too, almost 50 years later.

And personally I've never liked BMWs or any German made cars, worked on em before, driven a few and rode in a great many. I always thought they were way overrated, over hyped, and overpriced all around. I prefere domestic pick-up trucks myself or domestic muscle cars. They've done more for me and taken me more places than any German sports car could ever do.
 
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KU_MechE

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Dec 15, 2010
Messages
140
Most of my warrantied items are various forms of pliers or screwdrivers because they get chewed up, bent, break, rusty, etc.
 

HandyManny

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Most of my warrantied items are various forms of pliers or screwdrivers because they get chewed up, bent, break, rusty, etc.


I've never warranted a tool because it was rusty. By the way, normal use and handling ends to keep rust away. :)

Truthfully I've never had to warranty any tool due to manufacturers defect. I have broken stuff before and worn out stuff before. I don't think that falls under warranty.
 
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garfunkle24

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Mar 18, 2008
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Saskatoon, Canada
I wrench professionally and very, very rarely break anything. I lose much more from tools being lost or permanently borrowed. If a have to warranty a tool repeatedly, I don't want it. One example that springs to mind is Mac gearless ratchets. I had all three sizes and the dealer got to take all three back.

Besides that, I wear out 13mm ratchet wrenches, as I work on German equipment with DIN fasteners.
 

taylorboi

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Apr 25, 2010
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170
Location
Hawaii
For me 12mm,14mm sockets , hex sockets and # 2 screwdrivers and once my f80 and i think the other one is flf80 not sure on the number
 

robtheblade

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Jan 8, 2010
Messages
27
Location
uk,sheffield
dead blow hammer(split),ratchet screwdriver(handle snapped),3/8 uj(joint pin fell out) all snap on and changed without any problems
 

Greatbear

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Jan 17, 2008
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Location
Columbia/Fulton, MD
Sockets (12-17mm or 1/2 -5/8 being the most common), torx bits, universals and ratchets mostly from breakage, screwdrivers from breakage and wear. Sometimes I am a bit too strong for my own good. Or for the tools' good, in this case. :lol:
 

greasemonkey44

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Mar 30, 2011
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Location
memphis
mostly rethreaders, due to the clumsy new guy(thats me)
they are snapon and they swap them out just fine, if we ever see a snapon guy again well get them replaced
screwdriver tips, and torx tips
havent broken a socket in a while......knock on wood
 

srmofo

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Oct 15, 2009
Messages
6,161
Location
SW ohio
pin type universal sockets
flat screwdrivers
13,15,19 3/8 impact sockets although it hasnt been as bad since I turned the gun down
 

diesel research

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Sep 12, 2010
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5,440
Location
gulf coast, TEXAS
USED to be snap on breaker bars. Got tired of that and got better quality ampro stuff from vato zone.

bits seem to break and wear out. They are the sacrificial anode that spares my screw drivers from use/breakage.

Had a few gearwrenches lock up/slip, but I don't abuse them any more and give them a therapeutic soak in ATF.

Airtools wear out, out of warranty.

cheap flashlights wear out but have no warranty.

Chrome sockets/ratchets rarely give me problems since I try to avoid their use if at all possible.

I generally rank my concern of warranty as a 2 on a scale of 1-10.
 

rjohnson

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Jul 10, 2009
Messages
662
Location
Marengo, Illinois
I've never warranted a tool because it was rusty. By the way, normal use and handling ends to keep rust away. :)

Truthfully I've never had to warranty any tool due to manufacturers defect. I have broken stuff before and worn out stuff before. I don't think that falls under warranty.

Trust me, your mentality would change if it were a $100 tool :). Back to the subject, between me and my dad we probably go through the cheapo Craftsman screwdrivers the most, occasionally Craftsman 12pt sockets and pliers, but these sometimes see less than conventional use, stuff we don't want to use Snap-on, Mac, Cornwell, etc on.
 

HandyManny

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Mar 13, 2009
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Out West
Trust me, your mentality would change if it were a $100 tool :). Back to the subject, between me and my dad we probably go through the cheapo Craftsman screwdrivers the most, occasionally Craftsman 12pt sockets and pliers, but these sometimes see less than conventional use, stuff we don't want to use Snap-on, Mac, Cornwell, etc on.

Nope, trust me, it won't. What I said earlier also applies to tools I own costing more tha $100 that have developed rust or oxidation on them. :D
 

crewchief888

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Dec 3, 2009
Messages
13,755
Location
NW indiana
mac 3/8 dr ratchets.

ive warrantied them so many times , the current mac guy wont come by, or even return my calls.

replaced all my mac ratchets with ratchets that dont explode every time i use it.


:beer:
 
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