This seller is a real winner...not. I had a run in with him last spring. I bought a set of craftsman USA flex head ratcheting combo wrenches. It was a good price. He tore them out of the package and threw them in a paper envelope loose. Of course I received an empty envelope with a huge hole in it. He fought me big time calling me a liar and telling me how there was no way his packaging could have possibly ripped. I saved every piece of correspondence, tried to work things out...gave him every opportunity to make it right. He was still a jerk so I filed a complaint with eBay, they sided with me, and I was refunded. I will never b from him again. I appropriately left him negative feedback too. Plead your case, be civil, and honest. eBay and PayPal will side with you.
Here is my run in with that seller documented...
http://www.garagejournal.com/forum/showthread.php?t=94959
