pattenp
Well-known member
I purchased a lot of the Estate universal storage cabinets made by RSI from Lowes for my garage. After three years some of the drawer fronts on the 3 drawer base cabinets are starting to delaminate. The garage is a typical attached and is not heated or air conditioned but for short periods when I may be working in it. So it gets wide temp changes and humidity changes. I assume it’s the moisture in the air that has caused the vinyl coating to separate from the MDF core. The thing is it’s only the three drawer base cabinets that are doing this, none of the other cabinets are having this problem.
To make a long story short I called RSI and asked if this was covered by the limited life time warranty and was told it was. I was ready for the third degree but the CSR didn’t question me at all about the environment that the cabinets were installed in or any proof of purchase. She simply asked how many drawer fronts I needed and when I told her 6, she replied we’ll get those shipped right out to you. Thanks for buying RSI products, have a great day. So if anyone else has these cabinets and is experiencing this problem, don’t hesitate to call RSI.
To make a long story short I called RSI and asked if this was covered by the limited life time warranty and was told it was. I was ready for the third degree but the CSR didn’t question me at all about the environment that the cabinets were installed in or any proof of purchase. She simply asked how many drawer fronts I needed and when I told her 6, she replied we’ll get those shipped right out to you. Thanks for buying RSI products, have a great day. So if anyone else has these cabinets and is experiencing this problem, don’t hesitate to call RSI.
