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Why does Snap-On continuously make people rage?

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joel63

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Honestly I could care less if someone has Snap-on or not lol. I say buy whatever works for you and I’ll buy what works for me. I have some and some things I just won’t buy from them. I’ve worked with Snap-on snobs though that think if it’s not Snap-on than it’s not good. Like I once had someone ask to borrow a wrench handed them a Craftsman USA wrench and they threw it down and told me to get that consumer grade **** out of a professional shop and walked over and got theirs. Sure Snap-on and other tool trucks is convenient but you don’t need them for everything.
I would hope that he would never ask to borrow anything again. :mad:
 
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AEAdam

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It’s not the SnapOn brand or the tools, it’s the users. When you come onto a “DIY” tool brands social media page and make stupid comments like, “Not made in the USA? That’s why I only buy SnapOn!!” or the famous, “SnapOn is better quality”… it’s infuriating because those guys are unable to comprehend that not everyone wants, needs or has access to SnapOn. Comparing SnapOn to likes of Craftsman or Tekton is comparing apples to oranges.

SnapOn fan boi’s who absolutely cannot understand why someone would use any other brand of tool are, for the most part, douches. They eat their Snicker’s upside down so they can feel the veiny texture on their tongue.
We're losing our manners. I agree with the OP, Snap On isn't really the issue. The rage is real and it's coming from somewhere else.
 

AEAdam

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I once had someone ask to borrow a wrench handed them a Craftsman USA wrench and they threw it down and told me to get that consumer grade **** out of a professional shop and walked over and got theirs. Sure Snap-on and other tool trucks is convenient but you don’t need them for everything.
Devil's advocate: Craftsman raised panel wrenches are low performers. Their open ends are notoriously bad and this is widely known.

I'm sure we've all worked with someone purporting to do pro grade work but due to their tools, couldn't deliver. As a part time carpenter, I don't really want to share my chisels or knives with someone who didn't care enough to buy good quality and maintain them. I'm shocked by how often my subs need to borrow my tools to do their work.

I think the coworker's reaction was unprofessional. But there could be more to this story. There are circumstances I could imagine where this would not be outrageous behavior.
 

dr_clyde

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It’s not the SnapOn brand or the tools, it’s the users. When you come onto a “DIY” tool brands social media page and make stupid comments like, “Not made in the USA? That’s why I only buy SnapOn!!” or the famous, “SnapOn is better quality”… it’s infuriating because those guys are unable to comprehend that not everyone wants, needs or has access to SnapOn. Comparing SnapOn to likes of Craftsman or Tekton is comparing apples to oranges.

SnapOn fan boi’s who absolutely cannot understand why someone would use any other brand of tool are, for the most part, douches. They eat their Snicker’s upside down so they can feel the veiny texture on their tongue.
I mean, there's a reason they give out tons of branded merch. It's also the same reason I donate my "free" coats and hats and shirts to whoever wants them. Generally speaking, the guys I see out in the world wearing SO merch have been obnoxiously loud and abrasive people. The worst is the guys who feel the need to plaster their truck rear window with a GIANT snap-on sticker, but it's usually the most clapped out POS in the parking lot. Its as though they're trying to project to the world that they're wealthy and important because they buy expensive snap-on tools. Problem is, the vast majority of the general public have no idea what snap-on even is lol. It's like wearing expensive, flashy name brand clothing but not having much actual money. Something something, money talks but wealth whispers.

If the general public's view of snap on is mostly formed by the people I see in the wild wearing free SO merch, I want nothing to do with that image.

I have tons of snap-on tools, but I bought them because I wanted them and they're good quality USA made tools, not because I was tricked somehow into thinking they made me better at using tools. I bought snap-on primarily because its what my grandpa, uncles and dad used in their careers and had good experiences using them. SO is not the only brand in my box. I'll buy whatever meets my standard of what I'm looking for in a tool. IDGAF what other people use.
 

LWB

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I have a sprinkling of Snap-On but love their ratchets and have 3. Do I need them, nope but sure do like them.

I like to fill the box with unusual stuff now from around the globe. Most people haven't seen Hazet, Ko-ken, Tone, KTC, etc. All brought to me by GJ. Dangerous place this is...

Oh, and Canada! Gray tools. Their hard line is still produced here.
 

BlakeTheCarGuy

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Devil's advocate: Craftsman raised panel wrenches are low performers. Their open ends are notoriously bad and this is widely known.

I'm sure we've all worked with someone purporting to do pro grade work but due to their tools, couldn't deliver. As a part time carpenter, I don't really want to share my chisels or knives with someone who didn't care enough to buy good quality and maintain them. I'm shocked by how often my subs need to borrow my tools to do their work.

I think the coworker's reaction was unprofessional. But there could be more to this story. There are circumstances I could imagine where this would not be outrageous behavior.
Interesting. Never heard them referred to as bad besides the feeling of them. He asked for a 15/16 I think it was for an alignment on something. Had he asked for metric he would have been handed a Snap-on wrench. Now I’ve heard horror stories on the Chinese and India made raised panels but never the USA ones. I know they weren’t the greatest but I never heard them called bad either.
 

woody 73

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I don't know how to answer the op's question, but I can say I love all tools if they are made to last a long time and not fall apart after one use. Not so crazy about cheap **** being made out of weaker tool steel, never had any problems about the few tools I own from snap on, or the older made tools from long ago tool companies, like Bonney, crescent, plomb,barcalo, etc.

The icon,napa,sunex,grey are all holding up fine no complaints. I would say it is your money your call.(y)(y)
 

2ndGearRubber

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I mean, there's a reason they give out tons of branded merch. It's also the same reason I donate my "free" coats and hats and shirts to whoever wants them. Generally speaking, the guys I see out in the world wearing SO merch have been obnoxiously loud and abrasive people. The worst is the guys who feel the need to plaster their truck rear window with a GIANT snap-on sticker, but it's usually the most clapped out POS in the parking lot. Its as though they're trying to project to the world that they're wealthy and important because they buy expensive snap-on tools. Problem is, the vast majority of the general public have no idea what snap-on even is lol. It's like wearing expensive, flashy name brand clothing but not having much actual money. Something something, money talks but wealth whispers.

If the general public's view of snap on is mostly formed by the people I see in the wild wearing free SO merch, I want nothing to do with that image.

I have tons of snap-on tools, but I bought them because I wanted them and they're good quality USA made tools, not because I was tricked somehow into thinking they made me better at using tools. I bought snap-on primarily because its what my grandpa, uncles and dad used in their careers and had good experiences using them. SO is not the only brand in my box. I'll buy whatever meets my standard of what I'm looking for in a tool. IDGAF what other people use.

I wish they would cut the stupid skulls and whatnot. Give me a polo or something with a small S logo, much more professional. But I'll gladly take their "free" stuff if they'll give it to me, means I don't need to buy another shirt.


Interesting. Never heard them referred to as bad besides the feeling of them. He asked for a 15/16 I think it was for an alignment on something. Had he asked for metric he would have been handed a Snap-on wrench. Now I’ve heard horror stories on the Chinese and India made raised panels but never the USA ones. I know they weren’t the greatest but I never heard them called bad either.

My issue is, he asked.

I don't particularly enjoy helping a coworker and getting/having their tool available since they're generally inferior to mine. Makes the job less smooth for me, and my brain is assessing the situation based on what I can accomplish with my tools. But in that circumstance, I'm being handed a tool by them or looking at a situation and their tools to decide what is the best path forward.

Usually in the example above, I'll just say "I want mine for this" if I need a better quality or different type of tool. If he was helping you, and he needed a wrench and you gave him "lesser brand here", a less tactful person maybe be inclined to complain. Him asking is what makes it BS. He's the person without the tool. If he has his own he should never even consider asking to borrow a tool. If he wants to borrow, he aught to be happy with anything he gets.

I've posted this many times - I don't loan tools in 99% of circumstances.
 

AEAdam

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Interesting. Never heard them referred to as bad besides the feeling of them. He asked for a 15/16 I think it was for an alignment on something. Had he asked for metric he would have been handed a Snap-on wrench. Now I’ve heard horror stories on the Chinese and India made raised panels but never the USA ones. I know they weren’t the greatest but I never heard them called bad either.
My personal experience with my 1990s Craftsman raised panels is that they spread pretty badly. I felt the open ends were essentially unusable. You know this: A good open end wrench is almost as good as a box end - like a totally legit option, possibly better due to the speed you get.

A similar vintage to my Craftsman RP out-performed Tekton in the TTC tests on open ends, but that isn't saying much. The newer Craftsman offerings tested considerably worse. Though the overall ranking looked pretty respectable, I don't recommend looking too closely at the rankings. The key lies in the measured data.

The best of the Craftsman raised panel wrenches were like 44Rc. Snap On are like 53Rc. Hardness isn't strength but it's a good indicator of how stiff the tool is and therefore good at predicting the performance of the open end. For comparison, Stahlwile was above 50Rc and Icon were like 46Rc. You could probably rank wrenches' open end performance on hardness alone, tho clearance and thickness are also super helpful.

This may be an example of this topic. @BlakeTheCarGuy knows this because he has different makers' wrenches. The move from Craftsman Raised panels to Snap On FD is pretty dramatic (was for me). I could see folks feeling very strongly about this topic. The Craftsman owners saying "they're fine, they've always been fine", and the Snap On people saying "you don't know what you are missing" and a third group saying "its an apples and oranges comparison", all correct from their own perspectives.
 

BlakeTheCarGuy

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I wish they would cut the stupid skulls and whatnot. Give me a polo or something with a small S logo, much more professional. But I'll gladly take their "free" stuff if they'll give it to me, means I don't need to buy another shirt.




My issue is, he asked.

I don't particularly enjoy helping a coworker and getting/having their tool available since they're generally inferior to mine. Makes the job less smooth for me, and my brain is assessing the situation based on what I can accomplish with my tools. But in that circumstance, I'm being handed a tool by them or looking at a situation and their tools to decide what is the best path forward.

Usually in the example above, I'll just say "I want mine for this" if I need a better quality or different type of tool. If he was helping you, and he needed a wrench and you gave him "lesser brand here", a less tactful person maybe be inclined to complain. Him asking is what makes it BS. He's the person without the tool. If he has his own he should never even consider asking to borrow a tool. If he wants to borrow, he aught to be happy with anything he gets.

I've posted this many times - I don't loan tools in 99% of circumstances.
Lol, about the coworker borrowing tools thing. Lube tech few weeks ago asks me for an axle nut socket (per the bosses request that they tighten an axle nut because they won’t pay a tech to do it) . Complains because I give him a chrome one just because it’s what I had at the time because my impact one cracked and had to wait on it to get warrantied. I can see the concern but a socket that big you really don’t have to worry about it breaking and he went on and on about it so I took it back and said well no I don’t have one that you can use ask someone else. Funny enough old guy who works next to me uses a chrome socket too because he is cheap and it’s the standard equivalent not even metric so this guy complained to him too and the old guy set him straight. I get so tired of people using stuff anyway.
 

2ndGearRubber

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Lol, about the coworker borrowing tools thing. Lube tech few weeks ago asks me for an axle nut socket (per the bosses request that they tighten an axle nut because they won’t pay a tech to do it) . Complains because I give him a chrome one just because it’s what I had at the time because my impact one cracked and had to wait on it to get warrantied. I can see the concern but a socket that big you really don’t have to worry about it breaking and he went on and on about it so I took it back and said well no I don’t have one that you can use ask someone else. Funny enough old guy who works next to me uses a chrome socket too because he is cheap and it’s the standard equivalent not even metric so this guy complained to him too and the old guy set him straight. I get so tired of people using stuff anyway.

The amount of entitlement to MY tools I've seen is astounding. Sounds like management needs to buy the lubies some sockets.
 

BlakeTheCarGuy

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The amount of entitlement to MY tools I've seen is astounding. Sounds like management needs to buy the lubies some sockets.
Yeah. Usually I’m good about helping people out just because generally I’m nice and hourly so I can’t make many excuses. But people who complain about brands or about something they don’t need to be using my stuff.
 

2ndGearRubber

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Yeah. Usually I’m good about helping people out just because generally I’m nice and hourly so I can’t make many excuses. But people who complain about brands or about something they don’t need to be using my stuff.

You're a generous guy. I'm an *******, nobody asks me for tools. LOL

In fairness I loan out my Volvo oil-filter cup once a quarter to prevent lubies from using pliers or other silliness on the plastic housings. They still mangle to manage most of the other brands.
 

ChefRex

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I like my SO, heading near 40 years ago when I started getting serious I had the choice of junk, Craftsman or my SO dealer that came around every week, I had some of the first two but that truck had the good stuff, I was hooked.
Majority of my stuff is SO, I have MAC, Matco but I never see them any more and have replace their broken tools with other brands, yes I know I can send them in.
I don’t buy much anymore as In have what I need and buy what I need or want,{ I do like my tools and you guys are a bad influence} but I have been buying other brands lately, Tekton, Koken and have suggested alternatives to SO to the new kid I have been guiding, he did good with the student discount so he has a taste for them
Not long ago I bought a 68” Epiq, dealer had it in stock and wanted to move it, gave me a smoking deal taking my overstuffed box I bought used for nearly 4 times what I payed for it 25 years previously, payed the balance off quickly
When the rock and roll truck came through I ordered a hutch and one o the new guys went out to look, he got hooked, didn’t have much to fill it,I tried to talk him out of it but no, he no longer works there and the dealer picked up after a couple of months.
Did I say I like tools? No I love them. But use what works for you.
 

scooby074

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Something to remember is most of the critical posters on YT are not professional mechanics. They very likely dont have any snapon tools at all, chances are theyve never even handled a new SO tool or ever been on a truck.

Theyd be just as critical over a $50 steak or a $100000 car. Its a thing for them.


Also the shills. Dear God the shills. Many are on the HF or other brand payrolls.

When Im asked, I always tell newcomers to mix and match the best from each maker. SO makes great ratchets (for example). Sockets can be bought at Canadian Tire or Princess auto Pro Point, or NAPA. Pliers, Knipex or SO. Etc. etc. Its the best bang for the buck IMHO.
 

Pexto

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... Hardness isn't strength but it's a good indicator of how stiff the tool is and therefore good at predicting the performance of the open end.

I think you might've misspoken here? Because I'm pretty sure you know that the Young's modulus of any particular steel alloy does not vary significantly with hardness.

The stiffness of any steel wrench is determined more by its physical dimensions than by the alloy or hardness.
 

richfinn

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Something to remember is most of the critical posters on YT are not professional mechanics. They very likely dont have any snapon tools at all, chances are theyve never even handled a new SO tool or ever been on a truck.

Theyd be just as critical over a $50 steak or a $100000 car. Its a thing for them.


Also the shills. Dear God the shills. Many are on the HF or other brand payrolls.

When Im asked, I always tell newcomers to mix and match the best from each maker. SO makes great ratchets (for example). Sockets can be bought at Canadian Tire or Princess auto Pro Point, or NAPA. Pliers, Knipex or SO. Etc. etc. Its the best bang for the buck IMHO.

My approach nowadays is to buy from companies who specialize in one type of product (or are renowned for making a particular tool)

Ko-ken - sockets/extensions/ratchets

Vessel - screwdrivers

Pliers -Knipex

Stahlwille - Spanners (yeah, I know German Snap-On but in Europe still very affordable)

Fluke - Multimeters

Lisle - special auto tools (Snap-On resells it, so why not?)

I still go to Snap-On occasionally if one of my preferred specialist brands don't make a specific tool quite to my liking.

Snap-On is a good concept (a good quality one stop shop for mechanics, with financing), they just got a bit carried away with marketing and had to increase pricing to a level that makes mechanics/technicians wince.

I don't really understand why Snap-On need any marketing at all, who exactly is it aimed at?? Everybody in the industry already knows what Snap-On is about!!!!
 

Ricky Joe

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I’ve had two experiences that are somewhat similar. We moved to Denver for my wife’s job, and when I was applying, was asked if I had a Snap-on box and tools. I have had my tools stolen twice, so long ago decided to not buy other people tools, so even though I have some Snap-on, the majority of my tools then were not. My box then was a Proto. I did not get the job.

I worked for a trucking company that also did work for the public once. A friend of mine came in for an oil change and service, and while I was doing the job, asked if he could borrow my torque wrench. After he left, the owner of the company called me to task for lending it to him. I told him it was my torque wrench and I would lend it to whoever I wanted.

If I ever used a tool twice, I bought it. When I worked flat rate, I seldom had to use the shop tools, so was not hindered by having to wait on a tool. When I was coming up, no one borrowed tools from me. Sometimes that resulted in pushback. I didn’t take breaks, either. I came to work to do the job, not socialize with the rest of the crew. I was good at my job and knew it, so had a measure of independence. Other garages would pay me to run overheads on Detroits, set up differentials, or overhaul transmissions. I could work wherever I wanted in those days.
 
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AEAdam

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I think you might've misspoken here? Because I'm pretty sure you know that the Young's modulus of any particular steel alloy does not vary significantly with hardness.

The stiffness of any steel wrench is determined more by its physical dimensions than by the alloy or hardness.
Yeah. This is one of those subjects where working people think engineers are completely incompetent. Every mechanic knows cheap tools deflect more, they feel more springy, but they are about as strong as the best tools, meaning the load required to “break” them is around the same.

Our explanation of how actually it’s the opposite, (insert annoying engineer/Dad voice) the springiness is actually the same as all steels‘ moduli are roughly the same under the yield limit, while ultimate strength varies with heat treatment….

You‘re right. Technically. stiffness implying modulus is the wrong word. But hardness really is a good measure of how well a wrench can turn a nut. TTC also includes ultimate strength/thickness which is another great indicator of a good tool. I would feel comfortable using these 2 attributes to compare tools beyond those tested. If FACOM, for example, performed well in TTC open end wrench test, I‘d wager their sockets were good too.
 

Mb4

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People get irrationally angry over anything on the Internet, but what you’re seeing is likely mostly a form of “astroturfing” with Harbor Freight - either paid people or bots comparing their lower cost tools to the top product in the market in a favorable manner to boost Harbor Freight sales. Snap-On’s tools, or at least most of them, are generally regarded as some of the best tools available anywhere. They have brand recognition that others don’t have which makes the comparison more salient.

HF isn’t we only hand tool seller to astroturf favorable reviews on social media - Kniped famously did so between 2019-2022, especially on Reddit.
 

toolenthusiast

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German engineers assume the same personality type is going to buy and maintain the car. I'm not sure anyone in the american market does the latter, and typically no repairs are done before the car is at a critical state.
There’s definitely truth to this. (“Vhy vould ze ownah not consult ze sehvice infahmation?!?”)

But I also think there’s a little bit “a fish doesn’t know it’s wet” going on when Euro cars get trashed for poor serviceability. There’s a LOT of asinine decisions made on American cars. If you’re an American tech who mostly owns and works on American cars, you get used to the American version of automotive silliness.

We can all name crazy stuff on American cars. To take the front bumper off a Lincoln MKZ, you have to loosen the headlights and remove everything as an assembly. If you don’t know this, you’ll break a headlight that’s $2,000. Same car: the procedure to remove the rear bumper cover is several pages. Same car: the quarter glasses are non-reusable by design, so if you get a scratch on the quarter you’re gonna have to buy a several hundred dollar piece of glass, too. Same car: if your transmission shifts harshly, remember to start by disconnecting the battery to clear the KAM because it might just be the ****** adaptive shift logic. Etc etc etc

Then a German car comes in. Oh, it’s designed to easily remove the front bumper and core support. Oh, there are multiple detents in the hood hinges so I can easily push the hood almost up to the windshield. Oh, the taillights jack themselves straight out by turning a coarse screw. Oh, there’s a transmission drain plug and a dipstick.

Of course, there are counterexamples. BMWs with no engine oil dipsticks and Benzes with no customer access under the hood. But those are the ones that get harped on sometimes
 

seber

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Good thread. Good honest responses. This post above, I’d just like to say to everybody:

Please leave open the possibility that the proponents of a given product MAY not be glaze-eyed cult followers of a brand, but may in fact be rationale people who really do think Apple computers or Snap On tools, or Porsches work better than the competition. Because someone loves a brand doesn’t mean the brand alone is the reason for their support (tho it can be). The concept of a fanboy is pretty dismissive and offensive to people who enjoy that product.

As an engineer, I loved my Porsche. They were (at least once upon a time) uncompromising pieces of engineering. Easy to drive fast, comfortable, and kinda joys to work on. I’d look sideways at an engineer who didn’t love a Porsche. Yet I always heard the ridicule and nonsense about male insecurity. Yes, of course that’s just a dumb joke, but I think some people really believe that such purchases reflect an inadequacy because they simply can’t discern what someone else sees in the product. To me, that’s just sad.

I hope we’re not like that here. Maybe this thread can be a consciousness raiser. I feel more inclined to ask specifically what you guys like about the tools you love. I think there should be no wrong answers.
As an engineer I thought my Porsche was designed by amateurs. A prime directive in engineering is simplify. The best design should look like anyone could do it. Simplify, simplify, simplify. Germans do exactly the opposite. I detested working on that car because every time I needed to fix something, which seemed to be every week, I would cuss at the engineer who used three parts where one would do.
 

AEAdam

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As an engineer I thought my Porsche was designed by amateurs. A prime directive in engineering is simplify. The best design should look like anyone could do it. Simplify, simplify, simplify. Germans do exactly the opposite. I detested working on that car because every time I needed to fix something, which seemed to be every week, I would cuss at the engineer who used three parts where one would do.
You got the point, right?

I got a little tired of people telling me, jokingly or not, why I bought a Porsche. People who didn't know me, never met me, had an opinion. Its not unlike some people here regarding my tool purchases.

BTW, the interesting irony between my Porsche and choice of tools is, what some might regard an extravagant waste of money, turns out to be the opposite. Including purchase price and service (which I largely did myself), my Porsche was the cheapest car I've ever owned. I sold it for very nearly what I paid for it. I think my tools are largely similar.

I paid $800 for my Kenosha Red 56" KRL. I can load it or deliver it. What do you think that's worth? My guess is its worth 2X what I paid for it.
 

ETJ

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I really don't understand the often passionate hate towards Snap-on. They are expensive, but they are also good. They may not be the best in every category, but in general I can trust that their tools are good quality. They also have more variety of tools than some of the other brands I hold in high regard like Hazet or Stahlwille. And if I can find their tools that I want for fair price I buy them. The quarterly flyers here have good discounts, up to 45% off, which drops them to same price level or lover than the two brands I mentioned before. I also buy them used. I rather buy used Snap-On than local hardware store brands (of unknown COO). It doesn't mean that the local hardware store brands are bad. It's just a personal preference. It's ok to shop around buying specialized tools from multiple brands. I really don't understand why people think they have to justify not buying Snap-on. Also people don't need to make having Snap-on tools into a cult religion like crossfit or veganism.

What makes me rage is that their pliers and cutters are way too stiff from the factory. They are like reverse Captains of Crush grippers.
 

four.cycle

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ETJ said:
I really don't understand the often passionate hate towards Snap-on.

But... are you sure it's "hate" that is directed at Snap-on? Or is it perhaps that some people are just annoyed as hell by the hard-core Snap-on fans telling the rest of us that we're doing it all wrong, notwithstanding we've been using some other brand of tool for over half a century without any problems?

If I actually believed that I was getting the value for my money by paying $9.52 for one 1/4" drive deep-well 12-point metric socket (back in 1993), I'd be 100% Snap-on.
But when 30 years later, I can buy a 50-piece set of TEKTON for $80 bucks that gets the task accomplished, it becomes very difficult to justify the additional expense.

Oh yes... there's that "warranty" thing, right?
I've broken ZERO sockets in my lifetime. I've broken exactly TWO tools in my lifetime: a 1/4" drive 6-inch flex extension, that I clearly pushed beyond all reasonable limits, and one of those goofy "stud extractor" things that came from Harbor Freight, so it was no big surprise.

So I have to ask" why do I need to be concerned about "warranty"?

I don't believe anybody hates Snap-on. Some of us have some reservations about their business model, but that's really got nothing to do with the tools themselves, which are top notch.

Very few of us are willing to be honest with ourselves and we allow our minds to play tricks on us with things like confirmation bias and belief perseverance. (You've been told all your life by all those you work with that Snap-on is the best, right? How dare anyone suggest otherwise!)

It is simply not possible for me - in my mind - to justify paying five times the price for an item that is not going to perform a task any better than an item that is one-fifth the price.

Certainly there may well be some specialty items that nobody else manufactures an equivalent to that might be a "must have", but sockets? Ratchets? Screwdrivers? Wrenches? SRSLY? Have you guys looked at and tried USING the stuff the Japanese and Taiwanese are cranking out in the current era? Some of it is simply awesome, and crazy cheap.

seber said:
Please leave open the possibility that the proponents of a given product MAY not be glaze-eyed cult followers of a brand..."

A buddy of mine has his 911 parked in his garage. He drives a little silver BMW around. I don't make him wrong about his Porsche. He doesn't make me wrong about driving an old Ford truck.
 

Meursault74

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If following through with that logic we might as well all use Harbor Freight tools, shop at Dollar General and drive a Yugo.
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Funny Yugo memory. Back in the 90's I worked for a service station. One regular customer had a Yugo. No gas cap. Apparently it was too hard to source a replacement for the one she lost. She drove it around with a shop rag stuck in the gas filler opening. Always thought there goes a "Molotov cocktail " down the road.
 

AEAdam

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It is simply not possible for me - in my mind - to justify paying five times the price for an item that is not going to perform a task any better than an item that is one-fifth the price.
Thanks for posting your thoughts on this contentious subject.

For you, the bolded section above is your reality. And if you were to post this as advice to a young person stating out, I’m sure you’d feel you were helping. This COULD be outstanding advice. But if that person were a pro in the rust belt, it would be awful, misleading, and potentially expensive advice. The root problem with it is that it’s not factual.

Warranty, everything else you wrote, I agree with.

Not related to anything @four.cycle wrote:

Can I say I do get a bit annoyed by the folks who announce they’ve discovered the Secret Magical Chinese Tool Store where the tools are exactly the same as Snap On for 1/5 the price etc. I’ve also noticed a detail that these pronouncements of Snap On equivalency come from folks who just purchased the magical Chinese tools, not people who’ve spent a year or 10 years with them.

Best known here is the “mechanic named John“ thread. A pro mechanic bought an entire box of tools from Harbor Freight, and documented how little he paid. For many pages, GJ members extolled the virtue of his decision and the equivalency of the HF product. Years later, we discovered the man had replaced the toolbox and many of the main tools with truck tools. This is not a unique story.

PS rereading this post I sound more annoyed than I actually am. Really not that bothered. Appreciate the discussion and all your thoughtful posts.
 
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thool

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Luxury brands bring out the best and worst in people. Someone may believe a BMW is a waste of money because their Chevy can move them from point A to point B just as well. Others may be content with their Yamaha acoustic guitar and wonder why someone would spend thousands on a Martin. Same for someone shooting trap with a Remington 870 shaking their heads at the guy with the Benelli.

I don't notice any difference turning a nut with a Snap On combination wrench compared to my Craftsman wrenches, so spending extra seems wasteful to me. Others may feel a boost of pride having their Snap On chest filled with Snap On tools, and if that makes them happy, who are we to judge? And if a Snap On fan wants to accumulate that brand in order to pass them down to their kids, I think that's a great investment and legacy.
 

mreisner

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Funny Yugo memory. Back in the 90's I worked for a service station. One regular customer had a Yugo. No gas cap. Apparently it was too hard to source a replacement for the one she lost. She drove it around with a shop rag stuck in the gas filler opening. Always thought there goes a "Molotov cocktail " down the road.

Sums it up well..
 

four.cycle

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For you, the bolded section above is your reality.
In 1969, I was about 15 feet up on a ladder at 1:00 in the morning applying red sign enamel onto an exterior wall of T-111 that had been painted with flat latex. I was using an "Artsign" 1-inch fitch.
I started complaining to my older brother that the brush wasn't working for me - the paint would run down the grooves in the T-111 every time I pushed the brush toward that little groove and trying to do "clean up" every few seconds was starting to drive me nuts.
He had me to come down off the ladder, and he handed me a small whisk broom and said "Get back up there and paint."

So I finished the rest of that line of lettering on the building with a whisk broom.

If you're blaming the TOOL, you're doing something wrong.

THAT is my reality.

AEAdam said:
the root problem with it is that it’s not factual.

No, I've never been to SE Pennsylvania. I have worked on a former girlfriend's 1995 Jeep that came from Maine, on which it was difficult to tell where "nut and bolt" started and where "casting" ended - everything under the vehicle was rusted to the point where it all looked like one fused-together mass. Yet we somehow managed to struggle through effecting repairs to that vehicle for several years with the tools at hand, none of which were Snap-on, and all of which (in fact) accomplished the task nicely.

YMMV
 
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Joemctag

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Agree 100%.

I have never understood brand zealots, fanbois or the haters. It's really embarrassing for a well adjusted adult to be that invested, one way or the other, in how other people spend their money. It's the same mentality as folks labeling other users "tool polishers." Why does anyone care that much about what another person does with their own tools?
I think it’s part of the thing where alot of us guys, until we get older and finally give it up, just naturally tend to argue with each other. Over anything. It’s obviously a male thing. Women don’t do it.
 

four.cycle

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I think it’s part of the thing where alot of us guys, until we get older and finally give it up, just naturally tend to argue with each other. Over anything. It’s obviously a male thing.
^ It goes back to the "confirmation bias" and "belief perseverance" stuff I mentioned above. That and a healthy dose of tribalism.
I find it kind of amusing, actually.

"No! NO! That tool will never work!"

(as I walk away from the completed task and put away my "sub grade" tools.)

Same with anything else: I can whip up a veal scallopini in ANY skillet you can hand me - I don't need "Allclad" pots and pans to get the job done. And I can do it over a fire.

It's not the tool - it's the guy holding the tool.

(And yes, my older brother Rhett really did make me finish off that line with a little whisk broom. He was a real ******* sometimes, although it was one hell of a learning experience.)
 

thool

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I think it’s part of the thing where alot of us guys, until we get older and finally give it up, just naturally tend to argue with each other. Over anything. It’s obviously a male thing. Women don’t do it.
Women will argue who has the husband with the most annoying trait. The "winner" is the one who has convinced the others that she has to suffer the most.
 

AEAdam

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^ It goes back to the "confirmation bias" and "belief perseverance" stuff I mentioned above. That and a healthy dose of tribalism.
I find it kind of amusing, actually.

"No! NO! That tool will never work!"

(as I walk away from the completed task and put away my "sub grade" tools.)

Same with anything else: I can whip up a veal scallopini in ANY skillet you can hand me - I don't need "Allclad" pots and pans to get the job done. And I can do it over a fire.

It's not the tool - it's the guy holding the tool.

(And yes, my older brother Rhett really did make me finish off that line with a little whisk broom. He was a real ******* sometimes, although it was one hell of a learning experience.)
Great post

There’s an old adage that “it’s a poor carpenter who blames his tools”. For sure, skill can trump just about any circumstance.

But sadly, these threads aren’t about SKILL and what works for someone with 40yrs of experience, wisdom, and patience. Nobody asks (sadly) “what skills do I need to fix my brakes?”

These threads are about TOOLS, and what tools to buy. Side by side which tool will remove a stuck fastener without damaging it, slipping off it, creating drama etc. Which tool is strongest.

Though there is fairly believable test data to answer these questions, there are always a ton of contradictory answers.

The question for this thread is, why is it when the answer is Snap On, the response is so passionate?
 

four.cycle

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@AEAdam -
I had a rather lengthy post all typed out in response to one of your statements above, but chose to not post it.
The thread title, again, is "why-does-snap-on-continuously-make-people-rage".

I'm in the camp of "a good carpenter doesn't blame his tools".
I'm not "raging" about anything - let alone raging about Snap-on.

What I DID say was that it becomes annoying - tiresome - to hear the same mantra repeated over and over that is at polar opposites of the reality I experience in real life.
And when I hand my buddy a SKT05301 Tekton 1/4" drive socket set (because he didn't own any 1/4" drive metric deep-wells) and he effectively parks his little Snap-on kit, I have to wonder why he would do that. He says "convenience" (because of the snazzy blow-mold box.)(I hate blow-mold boxes, FTR.) He's happy with the TOOLS. Go figure.

Again, I honestly think it has much more to do with confirmation bias and belief perseverance than reality.
Our minds play weird tricks on us.
A University of Michigan study concluded that people holding onto deep-seated belief systems, when presented empirical evidence that conflicted with their beliefs, became more resolute in their belief systems - completely rejecting the evidence presented to them.
The same is true with tools as much as it is with politics or religion.
 
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