OP
espyking83
Well-known member
Directly from Proto's website...
Warranty and Disclaimer
LIFETIME WARRANTY
Except as specified below, Proto Industrial Tools, a business unit of Stanley Black & Decker, Inc. (“Proto”) warrants any of its Proto® branded products, including products sold by the Proto Industrial Tools that are marketed as products “by Proto,” for the useful life of the product against defects in material or workmanship.
Torque Wrenches, Torque Multipliers and Torque Testers are warranted for one year, except for calibration which is warranted for ninety (90) days from date of purchase. Torque products can be repaired and recalibrated for a nominal charge at the Proto Authorized repair center located at 2195 East View Parkway, Ste 103, Conyers, GA, 30013 or any other such location as may be designated by Proto. Defects in material or workmanship will be repaired or replaced at no cost: all other repairs will be at a nominal charge. Torque products are precise measuring devices that require care in handling. Proto recommends that all torque wrenches be recalibrated once a year or more, depending on usage.
Air tools are warranted for a period of TWO YEARS from the original purchase date. Our obligation to the original purchaser shall be to repairing or replacing, at our expense (not including shipping charges) a defective tool if returned by the original purchaser within two years from the date of purchase, all incoming shipping charges prepaid. THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGES TO THE TOOL (i) after the warranty period expires; (ii) resulting from misuse or abnormal operation; (iii) resulting from a failure to properly lubricate, maintain or operate the tool; or (iv) resulting from any repair or maintenance services performed by any party other than PROTO at all DeWALT Service Centers or a person authorized by PROTO to provide repair and maintenance services for this tool.
DISCLAIMERS AND LIMITATION
This lifetime warranty:
Is subject to the disclaimers and limitations described below and is in lieu of all other warranties, express or implied, including the implied warranty of merchantability or fitness for a particular purpose.
Gives you specific legal rights. You may also have other rights that vary by state.
Does not extend to products that have been improperly used, altered, or repaired by any entity other than Proto.
Does not cover the following categories of products: universal sockets, universal joints, thin-wall impact sockets, adapters, and retaining rings.
Does not cover damage due to ordinary wear and tear.
Does not extend to any claim for incidental, consequential, or special damages. Some states do not allow the exclusion of limitation of incidental or consequential damages, so this exclusion may not apply to you.
Proto makes no representations beyond those contained in this Lifetime Warranty.
Employees and agents of Proto have no authority to make representations of any sort beyond those contained in this Lifetime Warranty.
The gear mechanism in your ratchet is not covered. Neither is a black oxide tool rusting. Don't like it then buy a chrome ratchet
Funny, because Tina from Proto said teeth was covered before I even sent it in... My two brand new ratchets dont agree with you either. You're quoting vague internet descriptions and I'm asking a Proto employee. Think I'll go with her answer. And flaking finish is covered, quit trying to argue non-issues, it makes you look like an *******.
If warranty is soooo important to you then buy from SO