Half Baked
Well-known member
Ordered new Bend Pak XPR-10ACX from Metro-Lifts.
When everyone talked about what great customer service that Bend Pak provided, I was a little skeptical, noboby could be that good, was I ever wrong.
I emailed Jeff yesterday with some questions, he called me today and answered all of them without hesitation.
Then after finding out that I had ordered the lift ,he threw in a set of frame cradle pads, Wow wasn't expecting that, he then gave me his cell phone # and told me to call if I had any questions during my self installation.
I don't know what they pay Jeff, but I do know he earns his keep.
Ken at Metro-Lifts was also very knowledgeable and helpful, taking care of all my shipping needs and billing requirements.
Thank you to the Bend Pak team.
I will post pictures and write how the process goes.

My Build:
http://www.garagejournal.com/forum/showthread.php?t=83650
When everyone talked about what great customer service that Bend Pak provided, I was a little skeptical, noboby could be that good, was I ever wrong.
I emailed Jeff yesterday with some questions, he called me today and answered all of them without hesitation.
Then after finding out that I had ordered the lift ,he threw in a set of frame cradle pads, Wow wasn't expecting that, he then gave me his cell phone # and told me to call if I had any questions during my self installation.
I don't know what they pay Jeff, but I do know he earns his keep.
Ken at Metro-Lifts was also very knowledgeable and helpful, taking care of all my shipping needs and billing requirements.
Thank you to the Bend Pak team.
I will post pictures and write how the process goes.

My Build:
http://www.garagejournal.com/forum/showthread.php?t=83650
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