This.
I wanted to say BlackHawk, because they refused to warranty this:
They also sent me two 12mm sockets, and no 11mm. The extra 12mm was larger and sported their parent company's branding.
But I'm going to say Craftsman, because they've let me down the most. I invested heavily into a relationship with them when I first started out, based largely on trust. Now if I break an American-made tool that I paid American prices for, they'll replace it with inferior Chinese junk that has similar markings on it. The size and branding are where the similarities stop.
A Gibson Les Paul Standard is a very different guitar than the counterfeit versions coming out of China and selling for a couple hundred bucks. Guitars and hand tools are direct extensions of your body, and the FEEL is important, and you pay dearly if you care.
It's like if my brand new Gibson LP's neck began warping and they replace it with a Chinese knock-off, but it SAYS Gibson on the headstock. You paid $2000, and now you have a $200 guitar, when you could have just bought the $200 one in the first place.
I doubt Gibson would ever do that, and I don't know how C-Man gets away with it, but it was a loophole that I never suspected when I invested in their trust, many years ago.
Don't get me wrong, my Armstrong-made C-Man stuff has been great (I did have a problem with some S•K made wrenches that they switched out for the Armstrongs, before they went full-retard), and I'll probably use them forever without a problem. It's just that they betrayed my trust.
I had an all-metal tape measure that broke, and they replaced it with this yellow ª39678 one thats been my all time favorite tape-measure for twnety years, but they don't even make tape measures anymore, so apparently my lifetime warranty expired. I treat it gingerly and would cry if it ever bit the dust.
If a tool breaks, hey - understandable. I won't get upset with the brand for a defect. That's why I paid for the good stuff with the warranty. Betray my trust? Well, that's just not cool. That's unforgivable. It's like everytime they offer a Chinese tool to replace an American one, they're lying to my face with a smile, and I hear in my head, "
ha ha, you can't say anything, because loophole, ha ha" in Nelson's voice.
I've boycotted Sears and Craftsman ever since, and am not sure how I feel about my almost vintage C-Man stuff that is good, and will probably last forever without needing warranty, but now seeing that brand just leaves a bad taste in my toolbox.