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Wright Grip Wrenches - Is this normal?

belvedere

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Yeah, but it would fix the problem also if they just shut up on both circumstances.

Don't like MacDonald's? Don't eat there, don't like home Depot? Don't shop there

Stop complaining 🤣
Yes, it would. However, some people expect no flaws when they pay a premium price for a supposedly premium product.

Also, if you've never eaten at McD's, or shopped at HD, how would you know if you like them?
 
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seber

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Flaking chrome is a serious defect. Yes, you can knock off small bits by banging and that won't hurt anything. But if the chrome starts flaking, you are looking at getting your hands cut up. Snap-on dealers look on that at a major problem if it occurs. So should you.
 

username2

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Absolutely. What is your issue with domestic manufacturing?
Maybe it gets in the way of a wondrous future where everyone is either a website ad developer or a coffee shop owner to provide office space for same. Dunno.

To be fair, my ideal of domestic manufacturing is some guy with an on/off switch and big dark room filled with machines. You've probably just moved most of the profit to fabrication gizmos designed and made offshore. Ya can't win in this world, but you can deserve to.

I'm still forming an opinion, but I'm tending towards the following...that there's not much value added in all of this branding business. I'd rather see some wrench (for example) manufacturer stick their own name on the thing and ship them off to a distributor. This business of 'Icon' and whateverintheheck brand people buy at Autozone sounds kind of silly. At least Wright appears to actually make a product, but I have a feeling that all of these small US manufacturers are for the high jump in not too many years. Grow or die or run like the clappers for a profitable niche product.
 

2ndGearRubber

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Yes, it would. However, some people expect no flaws when they pay a premium price for a supposedly premium product.

Also, if you've never eaten at McD's, or shopped at HD, how would you know if you like them?

That's basically my thought. Even if it doesn't effect the finished product, just make it look nice. New stuff should look nice. Imagine a bunch of fish eye in the paint of a car? Doesn't "hurt" anything, but I feel that's a ****** job.

I'd likely need to see them in person to decide if it's just superficial discoloration or actually screwed up down the metal. My Wrights are all Satin finish.
 

neophyte

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Wright is an “Industrial Brand”.
“Industrial Brands” tend to be made for users who work their tools as hard as possible, probably with the addition of pipes or hammers when necessary.
“Industrial Brands” don’t always care that the tools they produce “look nice”, they care that the tool doesn’t break easily while being used.
The chrome finish is dimply to help prevent corrosion, but the manufacturer likely knows wrenches will get dinged and scratched in use, so they don’t worry about small chrome flaws, since scratched and nicks will likely cause similar areas in short order in use.
Wright and Proto seem to care a bit more about looks than some industrial brands, but neither are Snap-On, which is known for ultra shiny thick chrome.
 

Jswain

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Yes, it would. However, some people expect no flaws when they pay a premium price for a supposedly premium product.

Also, if you've never eaten at McD's, or shopped at HD, how would you know if you like them?
Just like people used to.....GASP....before the internet.
 

micromind

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While I respect the idea that some people want their tools to look good, mine exist solely for working on stuff.....and are often abused, sometimes severely abused.

If a person who is proud of how their tools look gets one with flaws in the chrome, they are perfectly justified in sending it back. If I get one that's less than perfect, in a fairly short time, there'll be enough spots where the chrome has been bashed off that the factory defects won't matter.

We're all different in what we want out of a tool.
 

ecotec

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Wright is an “Industrial Brand”.
“Industrial Brands” tend to be made for users who work their tools as hard as possible, probably with the addition of pipes or hammers when necessary.
“Industrial Brands” don’t always care that the tools they produce “look nice”, they care that the tool doesn’t break easily while being used.
The chrome finish is dimply to help prevent corrosion, but the manufacturer likely knows wrenches will get dinged and scratched in use, so they don’t worry about small chrome flaws, since scratched and nicks will likely cause similar areas in short order in use.
Wright and Proto seem to care a bit more about looks than some industrial brands, but neither are Snap-On, which is known for ultra shiny thick chrome.

Is this true… or are these ones that were set aside because they were not good looking, and are being sold off now?

I have a lot of perfect looking Wright of different generations and finishes (satin and full polish).

I have other industrial brands like Armstrong and Williams and the finishes are really nice (both satin and full polish).

Any finish wear has happened since I have owned said tools.
 
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neophyte

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Is this true… or are these ones that were set aside because they were not good looking, and are being sold off now?

I have a lot of perfect looking Wright of different generations and finishes (satin and full polish).

I have other industrial brands like Armstrong and Williams and the finishes are really nice (both satin and full polish).

Any finish wear has happened since I have owned said tools.
I honestly don’t know if Wright tries to make their tools “perfect”.
My understanding, is that Wright is in the “Industrial” tool segment, making tools under the “Wright” brand, as well as foing OEM manufacturing of certain items for other brands that need to fill out their tool lines with USA Made tools meeting Industrial Standards.
Armstrong, SK, Williams, Martin, Proto, and certain other brands are or were generally in the same “Industrial” category.
The Full Polish tools from any of these brands may have been, and may still be, very nice and shiny, but I’m not sure whether they’ve ever been considered to have the same finishing standards as Snap-On.
While I’ve seen apparently “perfectly” manufactured wrenches from most of these brands, I’ve also come across wrenches with minor flaws, or slightly off grinding, etc.
even Snap-On wrenches that are slightly off, supposedly purchased directly from a SO dealer have been posted on GJ, and Snap-On seems to care way more about fit, finish and chrome than most other brands.
 

finn

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Is this true… or are these ones that were set aside because they were not good looking, and are being sold off now?

I have a lot of perfect looking Wright of different generations and finishes (satin and full polish).

I have other industrial brands like Armstrong and Williams and the finishes are really nice (both satin and full polish).

Any finish wear has happened since I have owned said tools.
Armstrong is long out of business, isn’t it?

I wouldn’t use them as an example of a successful tool supplier.
 

micromind

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Armstrong is long out of business, isn’t it?

I wouldn’t use them as an example of a successful tool supplier.

I believe Armstrong went out of business because Apex bought them and they were in competition with several other brands they bought. I believe that as an independent tool manufacturer they were very successful, just not very big and they didn't advertise.
 

Etchase

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Companies don’t sell themselves when they can do better on their own. There are occasionally mergers between equals, but not often. Typically it’s sell or die as it was with Armstrong and so many others. The smart ones do it before they are worthless. This is what happens in industries that consolidate, and the tool industry in the second half of the last century was a good example. Brand names aren’t companies.
 
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ecotec

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I believe Armstrong went out of business because Apex bought them and they were in competition with several other brands they bought. I believe that as an independent tool manufacturer they were very successful, just not very big and they didn't advertise.

They did not really need to advertise. Their main business was selling to government agencies. They were bought and shuttered to remove them as competition.
 

neophyte

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Armstrong is long out of business, isn’t it?

I wouldn’t use them as an example of a successful tool supplier.
The Armstrong tool brand still technically exists, and is owned by Apex.
The current “Armstrong” branded tools are Taiwan imports, likely as a means of maintaining the Armstrong Tools trademark, since Harbor Freight has TV mounts and electrical items branded “Armstrong, and maybe Apex was worried HF was going to try to make a claim on the “Armstrong” trademark, for tools.

The brand was shut down when Apex or their owner, decided to consolidate multiple manufacturing facilities, into a single manufacturing facility, which was followed by problems getting the plant up and running, and flooding, (if I recall correctly), then Apex mostly threw in the towel on the plant.
As far as manufacturing facilities, this isn’t really an Apex or Armstrong fault.
Stanley had the same problem a few decades ago when consolidating MAC Tool production facilities.
Malco took forever to get the Eagle Grip production up and running.
Stanley tried to set up a US facility to make the new Craftsman tools, and sold the facility off after spending $90+ million.
Quality control went down when Bahco production got moved from Sweden to France and Spain, (possibly to facilities that were already manufacturing tools), etc.
Generally, if you move a manufacturing facility to a completely new area, you lose or piss off a bunch of the workforce, and knowledge gets lost, and productivity gets lost, because everything needs to get set up from scratch, and “little things” don’t get put in place.
 
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micromind

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Companies don’t sell themselves when they can do better on their own. There are occasionally mergers between equals, but not often. Typically it’s sell or die as it was with Armstrong and so many others. The smart ones do it before they are worthless. This is what happens in industries that consolidate, and the tool industry in the second half of the last century was a good example. Brand names aren’t companies.

I think a lot of companies start out with the first generation putting everything they have into them, and they become successful.

Then, as the first generation begins to age, they hand the reins to the second generation. Often, they continue to operate the company well but not with the passion that the first generation did.

Then when the third generation takes over, they sell out, take the money and run.
 

neophyte

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Armstrong is long out of business, isn’t it?

I wouldn’t use them as an example of a successful tool supplier.
I believe Armstrong went out of business because Apex bought them and they were in competition with several other brands they bought. I believe that as an independent tool manufacturer they were very successful, just not very big and they didn't advertise.
Companies don’t sell themselves when they can do better on their own. There are occasionally mergers between equals, but not often. Typically it’s sell or die as it was with Armstrong and so many others. The smart ones do it before they are worthless. This is what happens in industries that consolidate, and the tool industry in the second half of the last century was a good example. Brand names aren’t companies.
They did not really need to advertise. Their main business was selling to government agencies. They were bought and shuttered to remove them as competition.
Armstrong probably wound up with larger scale distribution after Danaher Corp bought them.
It was approximately the time a lot of Armstrong tools started turning up in Grainger’s catalog.
Armstrong them started introducing new tools, such as pass thru dockets, and the “twist” beam Maxx combination wrenches, etc.
Some of the Armstrong tools shared production with other tool brands, such as Craftsman, and Matco, (although the Craftsman tools used thinner chrome).
The shared production likely lowered production and tooling costs.
The Armstrong wrenches I’ve seen from before the Danaher purchase seemed not to be finished as well as the Danaher production, at least as far as full polish wrenches went.
Armstrong also supplied the General Mechanics Tool Kits for the military for a period.
The Danaher purchase didn’t really seem to hurt Armstrong.
It was after Danaher combined their tool group with Cooper Tools tool group, which then became permanent after Cooper Industries got sold, with Danaher then selling the tool group to Bain Capital, and I think Bain trying to consolidate the tool group, and rename it to Apex, which gad been a sub brand used mostly for high quality USA made Driver bits and screwdrivers.
I think most of the problems happened after Bain purchased the tool group.
 

micromind

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As far as manufacturing facilities, this isn’t really an Apex or Armstrong fault.


In my mind, it is 100% the fault of Apex.

They could have bought Armstrong and simply left them alone. They would have continued to manufacture high quality tools, as they had for many years, and sold them to the same customers, as they had for many years and simply watched the money roll in.

But no, the inept management couldn't tolerate Armstrongs competition with one of their pet brands so they shut the plant down.
 

micromind

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The Danaher purchase didn’t really seem to hurt Armstrong.
It was after Danaher combined their tool group with Cooper Tools tool group, which then became permanent after Cooper Industries got sold, with Danaher then selling the tool group to Bain Capital, and I think Bain trying to consolidate the tool group, and rename it to Apex, which gad been a sub brand used mostly for high quality USA made Driver bits and screwdrivers.
I think most of the problems happened after Bain purchased the tool group.

Now that I think about it, you're right.

After Danaher bought Armstrong, I didn't notice anything different....same high end tools.

I didn't notice anything different about them all the way to the shutdown.

So the real enemy is Bain Capital......a bunch of obscenely overpaid MBAs who have never held a tool in their hands.

Sadly, this seems to happen a lot these days.......
 

neophyte

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In my mind, it is 100% the fault of Apex.

They could have bought Armstrong and simply left them alone. They would have continued to manufacture high quality tools, as they had for many years, and sold them to the same customers, as they had for many years and simply watched the money roll in.

But no, the inept management couldn't tolerate Armstrongs competition with one of their pet brands so they shut the plant down.
They didn’t shut Armstrong down because of competition with another of their brands.
They shut Armstrong down, because they tried to consolidate manufacturing facilities, had the consolidation go disastrously, and then, could no longer supply USA made tools for the Armstrong brand, which they had heavily advertised as “USA Made”.
Apex only brought foreign made “Armstrong” branded tools back, after they announced the discontinuation of the Armstrong brand, and waited several or more years, at which point Apex probably felt safe they would be less likely to get sued for fraudulently claiming “USA Made” for the brand.
Matco for some reason, has been allowed to separate themselves from at least two separate mergers, avoiding potentially disastrous consolidation plans (Matco used to be part of a trip that made up MAC Tools).
Maybe Bain shouldn’t have tried moving and consolidating production facilities, but it’s somewhat standard with tool companies to try to combine facilities when spread out over the country.
 

Hakeem

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Maybe Bain shouldn’t have tried moving and consolidating production facilities, but it’s somewhat standard with tool companies to try to combine facilities when spread out over the country.
When is the last time this has worked out? The two recent examples I can think of (the consolidation of Armstrong you mention, and SK/Pratt Read/Ideal) were disasters for all involved
 

john.k

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Disaster ?..for everyone? ...ah ...no...,executives all got big bonuses and the CEO retired with $20 million.
 

finn

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When is the last time this has worked out? The two recent examples I can think of (the consolidation of Armstrong you mention, and SK/Pratt Read/Ideal) were disasters for all involved
I got involved in a long warranty replacement delay for a Matco wrench during the time all of this consolidation was going on.

One of the quotes I got from a Matco rep was “the bride was not nearly as young as she appeared”

Basically, when Bain, or Apex, or whoever, consolidated companies like Armstrong, they inherited legacy nitche product lines with loyal followers, but facilities and machinery from the WWII era that was worn out junk, not really worth refurbishing even if it could be done.

The diehard fan base doesn’t want to hear that, as evidenced by the blame game going on, but it ended up that there were several attempts at moving manufacturing that all failed because there was really nothing machinery and tooling wise worth moving.

Then there was also a flood at one of the “new” facilities.

In the end, Bain / Apex decided to scrap or retire some of the lesser brands, Armstrong being one of them.

I think it took something like eight months to get my warranty replacement Matco 3/8” drive long handle ratchet through all of that.

And it’s a nice ratchet. Actually like it better than any of my SnapOn 3/8” ratchets.
 

neophyte

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When is the last time this has worked out? The two recent examples I can think of (the consolidation of Armstrong you mention, and SK/Pratt Read/Ideal) were disasters for all involved
I’m honestly not certain.
Kraft moved production of W. Rose trowels and do far, British Brickys still seem yo like the trowels, or haven’t noticed the difference, so I presume it’s possible.
(For some reason most videos on US made brick laying trowels are from Brits).
I’ve not actually been able to find video of brick trowel production from US manufacturers, so I’m unsure the exact forging process used.
 

finn

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When is the last time this has worked out? The two recent examples I can think of (the consolidation of Armstrong you mention, and SK/Pratt Read/Ideal) were disasters for all involved
So where’s the disaster? The fact that the two companies were failing, or that the attempt to revive these failing companies didn’t work out?

In either case, the die was cast long before the attempted revival.
 

neophyte

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So where’s the disaster? The fact that the two companies were failing, or that the attempt to revive these failing companies didn’t work out?

In either case, the die was cast long before the attempted revival.
Armstrong wasn’t failing.
Armstrong had been producing tools for Craftsman, and the US military, and had distribution thru a number of Industrial suppliers.
Armstrong was producing tools just fine under Danaher.
It is unlikely you can produce tens of thousands of forged tools for Craftsman, if the machinery is completely shot, or produce tools that meet Military specs under the same conditions.
The fact that the new facility was located in a potential flood prone area seems to indicate Bain or whoever they hired to design build and plan the facility.
It’s possible Bain was trying to deflect from the failure by claiming the equipment was bad.
I’ve also heard claims that pissed off workers, who didn’t want to move to a different state, may have not taken care when disassembling equipment.

Still, Nicholson was still making decent files in the USA when production got moved to the Southern US, do it is possible to move production facilities, and still have decent product made.
The problems for Nicholson only happened when production was shifted to Mexico, and then the product went to complete sh!t.
 

finn

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Armstrong wasn’t failing.
Armstrong had been producing tools for Craftsman, and the US military, and had distribution thru a number of Industrial suppliers.
Armstrong was producing tools just fine under Danaher.
It is unlikely you can produce tens of thousands of forged tools for Craftsman, if the machinery is completely shot, or produce tools that meet Military specs under the same conditions.
The fact that the new facility was located in a potential flood prone area seems to indicate Bain or whoever they hired to design build and plan the facility.
It’s possible Bain was trying to deflect from the failure by claiming the equipment was bad.
I’ve also heard claims that pissed off workers, who didn’t want to move to a different state, may have not taken care when disassembling equipment.

Still, Nicholson was still making decent files in the USA when production got moved to the Southern US, do it is possible to move production facilities, and still have decent product made.
The problems for Nicholson only happened when production was shifted to Mexico, and then the product went to complete sh!t.
As stated, their tooling was scrap level when they went under, At least that’s what I was told. SK was the same, according to former employees, when they went bankrupt and closed the Chicago plant.

Also, it’s irrelevant that at one time they (Armstrong) were producing tools for Craftsman. That deal ended, and I presume it’s because they weren’t cost competitive in a changing world.

You can’t rewrite history to suit your own nostalgic views of how the world should be.

Asheville is in a flood plane, as witnessed by the recent hurricane damage. Does that mean the whole area shouldn’t be rebuilt. I think you’ll get a lot of local pushback on that one. It is what it is., but zoning is the responsibility of local government, for the most part. I don’t fault Bain for that, even though I don’t really endorse venture capitalism in general as a concept that’s good for workers.

In the Nicholson example, the location of the new production facilities had nothing to do with a real or even perceived quality decline. It’s specs and tooling capability. If the specs and processes were changed and not properly validated, then shame on management, but it has nothing to do with the fact the building was in Mexico and the workers spoke Spanish, if that’s what you’re implying.
 

American Locomotive

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It depends on your priorities.

If you bought the wrenches to have beautiful polished chrome wrenches that work well - ask for a replacement or return.

If you bought the wrenches to have a high quality tool with a great non-slip open end, keep them.

If you only care about how they work, return them and get the industrial rough chrome finish.

I bought my Wrights with the rough industrial finish, and never noticed any defects or problems with the chrome. I also never sat and inspected them closely, either.
 

CHI_Tool&Die

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I'd be concerned with chrome flaking off in those areas. Have you ever been sliced open by a chrome flake?

Also, aesthetics that bad on a brand new top tier set of wrenches is pretty valid.
That’s why I’m not a big fan of Wright wrenches. Whatever they do with their plating process creates an abnormally high chance for defects and peeling/flaking. They are one of two brands I have had chrome issues with.

OP, other than the third pic, all that stuff is totally normal. The industrial brands don’t care about broaching finish as long as it’s in tolerance. You’ll see it on a bunch of Wright wrenches and on many other brands. Only the third pic would be an issue down the line so you could try a warranty that one wrench.
 

Hakeem

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So where’s the disaster? The fact that the two companies were failing, or that the attempt to revive these failing companies didn’t work out?

In either case, the die was cast long before the attempted revival.
Well, prior to the consolidation, all of those tool brands had existed for decades and were still producing good tools. Armstrong and PR are defunct, and SK got sold to a foreign buyer. I presume these weren’t the intended outcomes. That’s why I would call it a disaster.

The Matco rep giving you that line sounds like sour grapes to me, or possibly an attempt to save face. If the tooling was really that bad, surely they would have noticed it when assessing the target company, no? And if they knew about it but failed to properly account for the costs of replacement, then that’s clearly a case of poor management. The other possibility is that they failed to do their due diligence prior to the acquisition, which seems less likely than incompetent management.
 

Wamsutta

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The box end is held with an adapter of some kind while the wrench goes into the plating bath, but that doesn't mean the top of the box end should be marked, only the inside portion of the box end. The open end should have no marks at all.
 

scooby074

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Thats ****** chrome.

But if its not sharp or flaking its a toss up if id send them back although they are pricy.
 

neophyte

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As stated, their tooling was scrap level when they went under, At least that’s what I was told. SK was the same, according to former employees, when they went bankrupt and closed the Chicago plant.

Also, it’s irrelevant that at one time they (Armstrong) were producing tools for Craftsman. That deal ended, and I presume it’s because they weren’t cost competitive in a changing world.

You can’t rewrite history to suit your own nostalgic views of how the world should be.

Asheville is in a flood plane, as witnessed by the recent hurricane damage. Does that mean the whole area shouldn’t be rebuilt. I think you’ll get a lot of local pushback on that one. It is what it is., but zoning is the responsibility of local government, for the most part. I don’t fault Bain for that, even though I don’t really endorse venture capitalism in general as a concept that’s good for workers.

In the Nicholson example, the location of the new production facilities had nothing to do with a real or even perceived quality decline. It’s specs and tooling capability. If the specs and processes were changed and not properly validated, then shame on management, but it has nothing to do with the fact the building was in Mexico and the workers spoke Spanish, if that’s what you’re implying.
The tooling couldn’t have been complete ****, because Armstrong was literally making new wrench designs under both the Armstrong and Craftsman brand, that couldn’t have been made using older tooling.
This included both ratchet and wrench designs.

Maybe some of the gorging equipment was old, but rebuilding heavy forging equipment rather than replacing the equipment is standard.
In some cases, older equipment is sturdier than what is built and available nowadays.
Stanley also tried switching forming processes for wrench manufacture, and scrapped the process after spending $90million.

As for SK, they originally went bankrupt after a manager buyout, that happened right before Stanley bought Facom Tools.
The management likely knew that Stanley, or a similar company was going to purchase Facom, and Facom owned SK Tools, and would therefore not need the SK manufacturing facilities, since Stanley, and their main US competitor, Snap-On, both have their own US production facilities.
SK tried to make it on their own, but did so when Amazon was expanding into selling Tools.
Amazon bought SK tools in bulk, and sold the tools at lower costs than SK distributors were paying for tools when purchased in lower volumes.
This was followed buy a recession, that killed off a lot of customers and corporate tool purchases.
Basically, SK went bankrupt due to a few factors hitting them at once.

As for Nicholson files, in case you are unaware, the only process used for filemaking, that is highly standard to other tool manufacturing, is the forging of the file blanks, and maybe the grinding of the outside after forging.
The tooling used for cutting file teeth is highly specific, and is sometimes proprietary to the file manufacturer.
The tooling was supposedly shipped to Mexico, and was even being used, so any manufacturing issues, were likely on the Mexican factory not being instructed on the proper process, or the Mexican factory not understanding the process, and eliminating steps, therefore producing completely **** results.
There used to be dozens of file manufacturers in the USA, and there are detailed articles from 100 years ago on file manufacturing, so the proper steps to making high quality files are available, the steps just weren’t followed.
The exception might be the Nicholson Patternmaker rasps, since those were made on a special Nicholson machine, and the Mexican workers might not have been instructed on how to properly use the machine.
And no, I don’t think Mexicans are inherent idiots, but one or more people at the Mexican factory were.
 

Shoreline_

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Your wife / girlfriend is there for some purpose but sure helps if she looks ****.

I get tools are there for a purpose. But I wear out tools. I make sure they are perfect when I get them. Nothing wrong with that! Send them back! If you offer to exchange most companies are very accommodating.
 

Ohio Andy

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Today I received a new knipex nickel plated locking pliers. The lower jaw was horrid. Looked like it was rusting, numerous marks on both sides. Sent it back. Expect a replacement Monday.

You should do the same.
 
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