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Wright Tools Quality

oldtools

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Joined
Sep 15, 2008
Messages
2,706
I was at a industrial tool store today and they have Wright and GP tools on dispaly on the wall. I check out the Wright tools and the overall quality does not look too good. The GP impact socket has thinner wall and much higher quality than the Wright impact socket. The GP price is also alot lower. One of the Wright 1/2 dr breaker bar has a huge crack on the square drive. One of the 3/8 dr breaker bar has a missing ball. Wright tools may be USA made, but the quality is not too good especially for the price.
 
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Fedwrench

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Dec 9, 2007
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14,954
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Valley of the sun
This cracks me up. I can never understand how a defective tool makes it to a display board. Doesn't anyone actually look at the tool as it's put on display? Are dealer employees just mindless zombies going through the motions killing time? The same applies to the manufacturer's employess as they pack and ship orders too.
As I have written before, no brand, even those with tool trucks is immune from quality concerns from time to time. Yes, it does **** more when the tools are expensive but, all tool manufacturers need to apply more attention to detail when checking the overall quality of their finished products. They could make more money and avoid negative press by ensuring nothing defective leaves the factory.
Yes, those Grey Pneumatic impact sockets are one of the best bang for your buck tools out there. I don't particularly care for their impact swivels but, the quality and range of their sockets is simply outstanding for their price. Speaking of price, shop around as there is a wide price gap between vendors. :beer:
 

TRTOOLSUPPLY

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Joined
Apr 8, 2009
Messages
506
Did you inform the sales staff of the apparent problem with said tools?



Please PM me with the contact info to the store and I will personally call Wright tool and get this investigated.I will report back to the GJ on my findings!
 

Frank Elson

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Joined
Apr 12, 2008
Messages
1,375
Location
Lancashire, UK
Fedwrench wrote: "Are dealer employees just mindless zombies going through the motions killing time? "

Yes.
...and that's international.
 
OP
O

oldtools

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Joined
Sep 15, 2008
Messages
2,706
Did you inform the sales staff of the apparent problem with said tools?



Please PM me with the contact info to the store and I will personally call Wright tool and get this investigated.I will report back to the GJ on my findings!

I was concerned someone may get hurt from using the 1/2 dr breaker bar (and getting a bad part and have to go through the warranty mess). I told the guy that work there and he was surprise how big the crack is. He took it off the shelf and I took off. Not sure what he will do with it. I didn't tell him about the missing ball in the 3/8 dr beacuse it is not a safty issue.
 

DetroitDIESEL444

Well-known member
Joined
Jan 30, 2009
Messages
276
I dont know if you have ever used wright tools, but i have a complete 1 inch drive socket set with ratchet, a 3/4 inch drive ratchet, and a bunch of random smaller tools from them and they are very high quality. Maybe its possible the store sold "seconds"

Wright tools are very good tools, just ask anyone who uses them to make a living.
 

TRTOOLSUPPLY

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Joined
Apr 8, 2009
Messages
506
Thanks oldtools ,for bringing that to their attention!

IF you PM the stores Name and locale ,I will send it to Sean Madison the national sales manager for Wright.
 

Merkava_4

Banned
Joined
Dec 26, 2007
Messages
14,518
Location
Clovis, CA.
If Wright would quit making breaker bars out of old cracked exhaust manifolds, we wouldn't be having this problem. :bounce:
 

ImportTuner

Super Moderator
Staff member
Joined
Jan 9, 2007
Messages
5,855
Location
SF Bay Area
I have a 24" older Wright breaker bar and it's my go to breaker bar. Excellent finish and never had any issues with it.
 
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TRTOOLSUPPLY

Well-known member
Joined
Apr 8, 2009
Messages
506
They were great when Wright was usin" FORD mani's but the switch to them "Rams" horn Chevies really showed how crappy cast theys used!Thanks GM!!!!!Maybe some nice Chi-com or south sea produck would suefice!
 

dledinger

Well-known member
Joined
Apr 14, 2009
Messages
345
Not sure if seeing a broken tool on a shelf would turn me off or not.

Depends on what it was I suppose.

Judging by some of the broken things I see in stores, I think that being finger-#$%^&* by customers for a month is harder than ten years of use by me.
 

rhandwor

Well-known member
Joined
Oct 10, 2008
Messages
1,366
Probably a tired clerk swapped out a defective piece to help a friend and put the defective piece in the display model.
 

krooser

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Joined
Jun 3, 2005
Messages
2,377
Location
Waupaca, Wisconsin
I was looking thru some of my impact sockets and realized that most of them are Wright... I had forgotten that I bought them after my original MAC sockets disappeared right after any one of my son's used them.

And I still have few remnants of a 1/2" drive Wright SAE set that I bought years ago... never a problem with any of them.
 

MAD

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Joined
Jan 27, 2007
Messages
2,703
Location
Western MA
The only problem I ever had was the time I left my Wright 3/8" drive ratchet in the pocket of my coveralls and my wife put it through the wash. The square drive stayed the same size, but the rest of it...
 

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RRmech

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Joined
Mar 25, 2009
Messages
1,084
Location
Santa Fe, NM
I will truthfully admit.....I never heard of Wright tools.....until 10 years ago.
A tool seller at the Carlisle, Pa. car show/swap meet was selling a bunch of new and used American-made tools.
I bought a couple of new NAPA-USA ratchets and a new 3/8" drive Metric shallow socket set, on the cheap.
The Wright metric sockets have held up VERY WELL.....and are my go-to metric sockets.

Steve




.
 

lbgradwell

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Joined
Mar 21, 2007
Messages
4,707
Location
Oakville, ON
The only problem I ever had was the time I left my Wright 3/8" drive ratchet in the pocket of my coveralls and my wife put it through the wash. The square drive stayed the same size, but the rest of it...

:lol_hitti You're on a roll today...
 
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