They said they redesigned their site. The search function still *****. Better know the part number before going to Zoro. Think I will wait for another 30% off sale
I can't believe they redesigned their site but left the horrible search function as is. Did they really think the complaining about their site was the basic layout vs. search?
They are working on the search part. They actually set up interviews with people to discuss their experience with the site. I was one of the ones chosen. The person I spoke to is well aware of the search function not working as expected. They are working on a project to make the search work well. I give them a lot of credit as they know there are problems and are actively working on them. I am optimistic that we will see good changes to the search feature in the future.
Steve
They are working on the search part. They actually set up interviews with people to discuss their experience with the site. I was one of the ones chosen. The person I spoke to is well aware of the search function not working as expected. They are working on a project to make the search work well. I give them a lot of credit as they know there are problems and are actively working on them. I am optimistic that we will see good changes to the search feature in the future.
Steve
Not for nothing but 5-7 years late should not be complimented. They should have figured this out years ago. They have already lost me as a customer no matter how much they drop their prices. Last year alone i spent 5k on amazon in tools. I'm glad they have good customer service but if I can not find what I am looking for guess I'll never know how good the shipping and service is.
I also cant believe they needs customer input to figure out what makes a good search experience. Welcome to 2015!
Blah Blah Blah... not trying to single you out but this topic has been beat to death.
We all know it ***** and if you don't want to deal with it don't that's your option. What bothers me is not their search function but the fact that everyone who thinks it is inconvenient needing to post about it. If you want 30% off and good customer/product support then you deal with it... if not then don't but **** it up and don't post about it. It's pretty simple.
I'm pretty sure that the people at Zoro are not that upset they have lost you as a customer... for a little bit of your time you could have saved yourself $1500 or so.
I for one hope they continue with their sales as they have gotten me so great prices on some awesome products.
Sorry! End rant!
Is it really THAT hard to get a part # from your price comparison shopping! and put it in the Zoro search bar? If you're spending that much at Amazon you can easily take 20 seconds to copy and paste the part # to save some money.

Sales on over priced items are not sales.

20% off your next order of $125 or more. Use code 'TOUCHDOWN'.
The fine print:
20% off your $125+ purchase—maximum savings of $2,000. Enter TOUCHDOWN at checkout. Limit one (1) use per customer. May not be combined with any other promotions or discounts. $125 order minimum required. Offer may not be applied to previous purchases.
Offer valid through February 2, 2015—expires midnight CT.
This is 2015, people expect everything to be done for them. What a time to live huh?
Now of course the natural thing for a modern citizen to do would be to then complain on the internet which takes far more time to do than looking up a part number![]()
