I was wondering if anybody has any experience with heat pumps. I had a new furnace and heat pump installed a little over a year ago. While I noticed that my electric bill went down (a little) in summer, the electric bill doubled in the winter. The ecobee thermostat shows the following error:
"In the past 24 hours the auxilary heat has been running for more than 180 minutes" . This warning shows up every now and then.
So called "smart" thermostats are not normally the best choice. Do NOT try to "save money" with setbacks. It doesn't work. AFIK, Ecobee does not use a dedicated outdoor temperature sensor, so you MUST set up the WiFi so it pulls climate data from the internet.
Or else the changeover temperature will not work.
The installers told me there was nothing to worry about.
********. It was not installed properly.
My question is if I turn the power off to the heat pump would the furnace still work?
It should, the thermostat should go into backup/emergency heat mode.
I'm thinking that it has to be the heat pump that's drawing so much current so I'm figuring if I disconnect the heat pump it might solve the high electric bills.
This is flawed diagnostics. The "air conditioner" and "heat pump" are the same piece of equipment. Both utilize the same circulating blower in the furnace/air handler and the same compressor/condenser.
If the electrical bill "went down" in the summer, then the AC/heat pump isn't the problem*.
*: It shouldn't be the problem, but then you get into whether or not it is sized or matched properly, set up properly (controls), charged with refrigerant properly... so on and so forth. Stuff people in this forum poo poo.
Based upon the information provided, it sounds like you have electric resistance backup heat in the furnace. The more correct term if this is the case is "air handler with electric heat kit".
There isn't enough information to go on.
Is the backup heat sizing and staging the same between the old and new air handler?
Is the AC/heat pump the same size? Evaporator coil?
What is the rated heating capacity of the condenser and evaporator combination at 47* F and 17* F? These are published specifications from the manufacturer. Note that if you have the manufacturer and model numbers, you can go through the AHRI website and get an AHRI Match Certificate that will give you this information. It is a royal PITA to navigate the site.
If your equipment is efficient enough, it will qualify for Federal Tax rebate/credit, but you need the AHRI certificate.
What is the calculated heat loss for your home? This info is needed.
What are your utility costs?
The rated capacity and calculated heat loss is needed to figure out the balance point.
The
balance point is the point where the equipment capacity matches the structure heat loss.
The economic balance point factors in the cost of electricity (and fossil fuel if dual fuel). The "balance point" and "economic balance point" are not necessarily the same.
One cannot simply slap in a heat pump and guess, then expect it to work properly.
You can obtain the information in
bold above and search the web for balance point calculators. Ideally, the HVAC contractor should have done all of this.
The balance point (or
economic balance point) is put into the thermostat as the changeover temperature (or, compressor lockout). This is when it switches from heat pump to backup heat. The cost of electricity or fossil fuel needs to be monitored to ensure that the economic balance point remains correct.
It is not normally possible for the heat pump and backup heat to operate at the same time. One would really need to mess up the thermostat wiring for this to happen. Improper menu setup is also possible, but again, it is really hard to make both come on at the same time- I can't really think of a way to intentionally make that happen.
I have a 4 stage dual fuel system, and have installed others.