Snap-On Man Trying To Get Paid

[Up And Down]

Here is a YouTube video of a Snap-On guy that catches up with a mechanic who has not paid. I feel bad for these guys who extend personal credit in an effort to make a living only to be lied to and stolen from by scumbags. My hat is off to Chadster and Mr Shaun here on this forum. I am sure they have to get into situations like this more than we all realize. Personally I do not think I would have the patience to deal with someone trying to steal from me the way these franchisees have to on a regular basis. We have a great bunch of guys here on this board, but to all of the people browsing...DONT TAKE THE TOOLS IF YOU ARE NOT GOING TO PAY FOR THEM.

 

[mrholeshot]

Ive seen that before. I hate scumbags who hide from the tool man. I didn't allow it in my shop. That scene would never played out either. I would have terminated the deadbeat and had him roll hiis toolbox out in the parking lot. Not only that but its bad for business. I can imagine a waiting room full of customers sitting and watching that go down and someone making a video. Pissed me off the first time I saw it.

 

[Daniel Kinder]

I've seen this one a couple times and think he did a pretty good job of handling himself and expressing how the low life thief needs to honer is contract, but also think He should have went at this a different way with the low life's contract and print-outs of the payments received or in this case the lack off payments and how he jumps from job to job and not paying his bills.

And yes I too agree with you about Chadster and Mr Shaun and the other franchisees who have to put up with the low life's who pull this stuff.

 

[air]

Wow. Guy needs to pay his friggin bill or return the tools, end of story.

My Snap On guy told me that he rarely has to repo ****, most Blue Collar guys are pretty honest. This particular individual however....

 

[Damian]

Having worked at Pepboys many years ago when I first started out, I saw scumbags like that come and go quite a bit. I specifically remember one ******* that got a brand new Snap-on classic off the truck and didn't make ONE payment before he loaded up and moved to Puerto Rico with it. The tool guy at the time was extremely upset about it.

It's unfortunate that you can't trust a man's handshake anymore.

 

[chevydriver37]

What a shame. There's more than one way to skin a cat though... Driver just needs to go to his local small claims court, file suit, and obtain a judgement. While he might never collect, the scumbag will get SQUAT for credit for a long, long time. No mortgage, car loan, credit cards, or even a job if a prospective employer runs a credit check.

Not sayin' it's the best way, but if it were me, I'd do it. I'd file a lien on his house if he owned one too. And if you want to be a REAL assh*le, you can tap his bank account too!

 

[trout]

His best bet is to find the local biker house and make a donation.

 

[Brian41]

I was a Snapon dealer in the late 80's for 2 years and this why I gave it up. My route was mostly African American and had about 2% qualify for EC. I carried over 100k (a lot of money in 1988) in RA accounts just to sell tools but with over 20% in skips I could not keep fuel in the truck.

I have also owned a repair shop for the past 32 years and tool payments are made every week by anybody that has ever worked for me. If somebody is on his way out and owes money I call the dealers to let them know before the tools leave the shop.

 

[jeffk14]

What a shame. There's more than one way to skin a cat though... Driver just needs to go to his local small claims court, file suit, and obtain a judgement. While he might never collect, the scumbag will get SQUAT for credit for a long, long time. No mortgage, car loan, credit cards, or even a job if a prospective employer runs a credit check.

Not sayin' it's the best way, but if it were me, I'd do it. I'd file a lien on his house if he owned one too. And if you want to be a REAL assh*le, you can tap his bank account too!

That'd probably be the best course of action.

I'd be willing to bet the scumbag doesn't own a house though. Even a bank account may be iffy.

 

[MoToys]

His best bet is to find the local biker house and make a donation.

As a small business owner I deal with this **** everyday. And even if they do pay you it takes forever. The current economic situation has even made good pagers become deadbeats.

 

[Theloniousmonk]

I can accept people not paying their bills, or whatever reason - I CANNOT accept the attitude that is exhibited by this shop and his wife/gf/sister/etc... Big difference between being humble and admitting fault/debt owed and being a bit arrogant and arguing over a bunch of lies. mthrfkers!

I give credit to MR. SO for staying pretty cool and amicable through this whole ordeal... good business man for sure.

 

[jay50]

That'd probably be the best course of action.

I'd be willing to bet the scumbag doesn't own a house though. Even a bank account may be iffy.

The only bank I know of that crooks and deadbeats with bad credit get a checking account is at the bank that Walmart has inside their Superstores.

It's name is something like woodleaf,

I dealt with a thief last year and pay back is a *****, so is karma.

 

[mrholeshot]

**** happens but at least look the man in the eye and tell him you can't pay and hand the tools back at the same time.

 

[jeffk14]

**** happens but at least look the man in the eye and tell him you can't pay and hand the tools back at the same time.

Seems like a simple enough concept, huh?

 

[4x4gearhead]

From what Ive seen service managers don't put up with that stuff, not necessarily termination but Ive seen them assist the tool guys get the tools back. For example letting them into the shop when the person wasn't around to repossess. All I can say is they get what they deserve, I have to this day never missed a payment in my 5 years of purchasing. I don't care if you don't always sign paperwork for a truck account its a verbal agreement between the seller and purchaser that is still binding.

 

[mrholeshot]

From what Ive seen service managers don't put up with that stuff, not necessarily termination but Ive seen them assist the tool guys get the tools back. For example letting them into the shop when the person wasn't around to repossess..

Good way for the service manager to wind up in jail. I would never allow a tool man to repo anything of anyone that worked for me without the person being there. I could be sued for allowing the tool man to repo without the owner on site unless I had written permission from the owner and the specifics of items being repoed. I'm all for the toolman getting whats his but not at the cost of legal action. Most tool guys are good business people but even I have had a problem when a MAC dealer was out of recepts in his book and seemed to forget that large sum of money paid the week before. It still happens but now with most trucks having computers on then it doesn't happen as often.

 

[klean63]

I saw it happen in 1987 when I worked as a tech at a Toyota dealership. The guy who worked in the bay right across from me was about 3 months behind in his payments. The Snap-On dealer did everything he could to work with this guy to get him current, but he just couldn't carry him anymore.

One day the dealer showed with a ratty old rusted out Crafstman box, full of a bunch of junky old nasty looking tools, rolled it off his truck and pushed it into this guy's work area. The dealer then went to the box the tech bought with Snap-On credit, that was full of tools he bought on a truck account, he pulled out anything that wasn't Snap-On, tossed it on the bench and rolled the box and the rest of the tools onto his truck.

I thought it was way to generous of the dealer to bring the tech tools so he could keep working. Needless to say, half the shop was on the truck real fast buying up this guy's repossesed tools at about 1/2 price real fast.

 

[ManCave55]

Why couldn't this Snap on guy just go to the police and have them go to the shop with him to pick up his tools that have basically been stolen by this guy, man, what a terrible situation, I know there are scumbags out there who take advantage of people everyday and then have the guts to look you right in the eye and respond the way this guy did when confronted with the facts. I can't believe the Snap on guy just didn't go inside and attempt to repo his tools, I mean heck, they are still his tools, the scumbag hadn't paid a dime, keeps moving to avoid the Snap on guy, so should't he have the right to repo before the scum bag dissapears again...??? let'em call the police, surely they'd understand and let the Snap on guy take back what was lawfully his... wouldn't they..??
Dang low life, anyone seen or heard any updates on this particular case..?? I'd like to know the eventual outcome of this one, hope that scumbag got what was coming to him, a good ol' back woods **** kick'n... ya know...

 

[csargents1546]

IF you can't afford it, give it back. Plain and simple. I hate to hear about "techs" like this. They give all of the honest ones a bad rap. My SO dealer is great, if I run into problems one week and am unable to pay, he has no problem. I then pay him the following week and it's all good. He needs to be owned with a long handle ratchet upside the head. The only good thing is the SO guys usually get their stuff back with the aid of the police. Heard of a guy at a shop that would hide every time the tool truck showed up, the dealer just emptied out his toolbox on the floor and put it on the truck since the guy did not pay for his toolbox.

 

[Coach James]

A friend of mine had a Matco route for two years and gave it up anter he reached his limit. Guys bouncing $10 checks while they clocking 40 hours a week, had a gun pulled on him twice when trying to repo tools, had a guy jump from behind when he was repoing a box with tools, several fist fights when guys attacked him. The fact that he had to pay for the tools they had didn't matter to many of them. He stil has a Knight Rider box he is trying to get rid of.

Coach

 

[mrholeshot]

Why couldn't this Snap on guy just go to the police and have them go to the shop with him to pick up his tools that have basically been stolen by this guy, man, what a terrible situation, I know there are scumbags out there who take advantage of people everyday and then have the guts to look you right in the eye and respond the way this guy did when confronted with the facts. I can't believe the Snap on guy just didn't go inside and attempt to repo his tools, I mean heck, they are still his tools, the scumbag hadn't paid a dime, keeps moving to avoid the Snap on guy, so should't he have the right to repo before the scum bag dissapears again...??? let'em call the police, surely they'd understand and let the Snap on guy take back what was lawfully his... wouldn't they..??
Dang low life, anyone seen or heard any updates on this particular case..?? I'd like to know the eventual outcome of this one, hope that scumbag got what was coming to him, a good ol' back woods **** kick'n... ya know...

It can get real complicated depending on the state you are in. If the owner of the property where the tools are tells you to get off the property and you don't then you can wind up in jail. If the Snap-On guy has a contract no matter how it reads is over ruled by state law and if the law in that state says you have to have an order of reposession you have to go through the courts to get it. If what you are trying to repo doesn't have a serial number you will have to go through civil court because then it truly is a case of possesion is 9/10 of the law. When the tool man extends someone credit it truly is a leap of faith

 

[Up And Down]

**** happens but at least look the man in the eye and tell him you can't pay and hand the tools back at the same time.

bingo.

 

[Joe Mamma]

Watching that video burns me up. That Snap-On guy definitely took the high road. If I was the Snap-On guy, that situation would have gotten very ugly very fast.

The woman filming it sounds like she is on the mechanic's side. But why would she post this video? Anyone with half a brain will think her and the deadbeat mechanic are trash.

Joe Mamma

 

[Up And Down]

Would any of the tool truck owners, or any of the business owners at all for that matter, care to tell a story or two here? I am sure there are plenty of lowlifes that try and not pay in every service/product related industry.

 

[Ritter4.0]

You guys have it all wrong. Your way of thinking in sooooo 2 decades ago, maybe even more. Customers today, especially poorer customers are entitled to have your merchandise even it they only pay $30 on a $1900 bill. But some "customers" feel you should give them the five finger discount.



If I want something off a tool truck, then I have the cash to pay for it, all of it. I refuse buy things on credit. I'm 19, and so far hate owing anybody money for more time than it takes to ring up my stuff at the counter. I want that receipt saying I bought it too, just in case someone says I didn't.

 

[kc-steve]

Why couldn't this Snap on guy just go to the police and have them go to the shop with him to pick up his tools that have basically been stolen by this guy, man, what a terrible situation, . . .

I have had similar situations and called the police. HOWEVER, this is a civil matter, not a criminal matter. I agree in principal that the guy literally "stole" the tools. But in the eyes of the legal system, it is a civil matter and the cops will tell you that they can do nothing about it other than try and reason with the offender.

Steve

 

[mrshaun]

I had a guy who snap on credit wanted me to pick up his box. I told him I was coming to get it. he threatened me with everything he could think of. I told him I was still coming. he would lock his doors and leave early all the time and work late in the evening
Finally I called a customer ( who is a part time deputy ) to come with me. We showed up, me in the tool truck and him in the patrol car and the box was rolled right out of the shop and into my truck.
we have a guy we call the fridge that helps us. 100% so far on his repo attempts.
i did have aguy once tell me he was going to kill me ( i was on the sidewalk in front of his house ) I told him to go get his gun and when he turned to walk away a cop pulled up because the neighbors called it in. i thought it was funny.
I got the box the next evening...

 

[marnav1]

**** happens but at least look the man in the eye and tell him you can't pay and hand the tools back at the same time.

I've had to do that. Very humbling experience. Called him and we met at one of his stops. Really wanted those wrenches too but I had to do right..............

 

[chevydriver37]

Here's what I don't understand, and maybe somebody can chime in: What if you owe your tool guy, say, $750. Your box is worth $15K, and you have about $20K in tools inside. Now is the tool guy gonna try and roll that whole box out of the shop and onto his truck? That seems like theft to me. What does the truck guy do in that instance?

 

[gte718p]

Here's what I don't understand, and maybe somebody can chime in: What if you owe your tool guy, say, $750. Your box is worth $15K, and you have about $20K in tools inside. Now is the tool guy gonna try and roll that whole box out of the shop and onto his truck? That seems like theft to me. What does the truck guy do in that instance?

In most cases the contracts are written so the buyer would be sol. Some contracts the dealer has to dispose of the tools and return everything above what's owed. Different states have different laws. State law rules no matter what the contract says. It's one of the things that make repossession a sketchy and difficult business that most business avoid like the plague.

 

[DrkMtnDew]

i worked with a couple of guys like this. dishonest thieves and liars. luckily the owner of the shop figured if they were dishonest with the tool guy then he couldn't trust them either, and sent them packing. but as many have already stated, what kind of person does it take to just sit there and lie straight to your face.

 

[Wrenches of Death]

Wow. Guy needs to pay his friggin bill or return the tools, end of story.

No, he needs to serve a few years in debter's prison. Chopping cotton at four cents an hour is good exercise and allows lots of time for "reflection".

It's way past time to bring back a time honored institution. Debter's prisons.

WoD

 

[chevydriver37]

Interesting. I never signed a contract with my guy (Matco) for my truck account. Just filled out an information sheet, with all info, etc. Nothing about repo'ing tools or anything like that. I'm on auto-pay with him - something I just set up from the get go. $50 a week and we never discuss payment or anything about money. He's got my receipt waiting on the truck and it's the best thing. I never owe him more than a grand, and can always go down to the old 20 a week thing if times get tough, but ain't had to do that.

 

[wafrederick]

Plus it goes on your record too and some do this.I know Mac and Matco do this.If I owe money to my Matco dealer,I pay him on the spot and I have a great memory if I owe him money.

 

[mkdive]

I didn't like watching it the first time.....hard working guy (SO Rep)....just trying to get some dough from a dead beat.

 

[Vinko]

Why couldn't this Snap on guy just go to the police and have them go to the shop with him to pick up his tools that have basically been stolen by this guy, man, what a terrible situation,

The LAPD wouldn't do that for anyone in this city. It's a civil matter.

 

[jeffk14]

Here's what I don't understand, and maybe somebody can chime in: What if you owe your tool guy, say, $750. Your box is worth $15K, and you have about $20K in tools inside. Now is the tool guy gonna try and roll that whole box out of the shop and onto his truck? That seems like theft to me. What does the truck guy do in that instance?

No different than any other collateralized loan, I'd think. If you "nearly" pay off your house or car but don't get it quite paid for, they'll still kick you out of your house or come get your car.

You can bet that if I only owed $750 on $20k worth of stuff, I'd keep current on payments to protect my equity.

 

[t100]

this is a thread from a year ago

http://www.garagejournal.com/forum/showthread.php?t=52213

 

[jeffj78]

I've seen that video before and it doesn't shock me. But not paying bills or paying late could happen to anyone. Hopefully, there's a good excuse and some decent effort to make good on the whole deal. Some people just don't understand the obligations of paying back extended credit.

Some mechanics are in way over their head with their SO accounts. I had to pull credit on a couple thinking of renting a property and he was seriously delinquent on over $45K with SO. The funny thing was, he had just graduated from a technical school and was engaged to be married with a baby on the way!!! When we questioned him regarding that account, he didn't have a really good story. We sent him on his way. A few weeks later, I saw him driving in an SRT8 300C - don't know how he got it but...

Most people with a SO account have it because their tools are their livelihood. One would think, they would be the first people to get paid each month but many times it isn't. Makes you wonder where their priorities are.

 

[davidj]

ive seen the video before... i love how the person filming it says lets see what snap on has to say about this. i know what snap on would say about this. pay your freakin bill!