I sell portable storage buildings, portable and permanent garages, etc. here in Texas. Last week one of our salesmen from another sales lot met one of his customers at my office. I sat to the side as he was completing the sale to a couple in their 60s. The man was buying a medium sized building for between $3,500 and $4,000. He was going to use it for a small shop to tinker round in.
The salesman was on his day off and had his 6 year old grandson with him in my office.
The paperwork was completed and the salesman was asking how the building needed to be loaded on our truck. The guy said one way, the woman disagreed. He suggested another location. Then it began.
Her: snarky comment
Him: rude comment
Her: snarkier comment
Him: ruder comment
Her: NASTY COMMENT
Him: UGLY COMMENT
Her: UGLY, NASTY, RUDE COMMENT
Him: UGLIER, NASTIER, MORE RUDE COMMENT (complete with the f word, etc.)
It escalated into a screaming match with them calling each other vile names as they stormed out the door. We were stunned. The other salesman used it as a teachable moment for his wide eyed grandson.
A couple days later the guys calls the salesman. He wanted to give him a credit card number for the building but kept treating the salesman more like a Catholic priest than a salesman. Finally the salesman said "Look, save your confessions for someone who can help you. Do you want the building or not?" And so the order was placed.
The building was built and our delivery department called to schedule delivery. The woman answered.
"The basta** didn't tell me he ordered this. I am going to divorce his a**. Cancel the order right now."
Our super sweet, gentle, full of love for everyone dispatcher: "I am sorry ma'am. The order is in his name and he is the only one that can cancel it. And since it was a custom order there will be a cancellation fee."
The bee with an itch: "Never mind. Deliver it. But not today. I am going to teach that basta** a lesson. I am going out right now and ordering that $10,000 worth of granite counter tops I have been wanting. And who knows what else I am going to buy... the basta**!"
Something tells me this guy is going to be spending a LOT of time in his little shop. I am glad they aren't all like this.
The salesman was on his day off and had his 6 year old grandson with him in my office.
The paperwork was completed and the salesman was asking how the building needed to be loaded on our truck. The guy said one way, the woman disagreed. He suggested another location. Then it began.
Her: snarky comment
Him: rude comment
Her: snarkier comment
Him: ruder comment
Her: NASTY COMMENT
Him: UGLY COMMENT
Her: UGLY, NASTY, RUDE COMMENT
Him: UGLIER, NASTIER, MORE RUDE COMMENT (complete with the f word, etc.)
It escalated into a screaming match with them calling each other vile names as they stormed out the door. We were stunned. The other salesman used it as a teachable moment for his wide eyed grandson.
A couple days later the guys calls the salesman. He wanted to give him a credit card number for the building but kept treating the salesman more like a Catholic priest than a salesman. Finally the salesman said "Look, save your confessions for someone who can help you. Do you want the building or not?" And so the order was placed.
The building was built and our delivery department called to schedule delivery. The woman answered.
"The basta** didn't tell me he ordered this. I am going to divorce his a**. Cancel the order right now."
Our super sweet, gentle, full of love for everyone dispatcher: "I am sorry ma'am. The order is in his name and he is the only one that can cancel it. And since it was a custom order there will be a cancellation fee."
The bee with an itch: "Never mind. Deliver it. But not today. I am going to teach that basta** a lesson. I am going out right now and ordering that $10,000 worth of granite counter tops I have been wanting. And who knows what else I am going to buy... the basta**!"
Something tells me this guy is going to be spending a LOT of time in his little shop. I am glad they aren't all like this.
