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Wright socket detents

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rt dak

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In my quest to upgrade my Craftsman sockets I chose to go with Wright. Recently received my first set, an 11 piece 1/4" drive metric set. Only 4 out of the 11 sockets have detents. Anyone know what the deal is with this? Just a case of older and new production sockets mixed together? I don't think i've ever used a socket without detents, will I miss them?
 
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tyndall

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Has to be a defect. They'd be horrible to use without detents. Where did you buy them from?
 
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Hiball

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Was it the economy line "allied tools" Aka cougar or Wright? They should all have detents though, the vintage stuff only had 1 detent versus the newer stuff having 4.
 
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rt dak

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dieselmike said:
pics or it didnt happen!
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Don't think I have a camera good enough to take pictures of the drive end of a 1/4" socket.

Hiball said:
Was it the economy line "allied tools" Aka cougar or Wright? They should all have detents though, the vintage stuff only had 1 detent versus the newer stuff having 4.
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imag0160i.jpg


The sockets that actually have detents have 4. The rest have absolutely none.
 
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diesel research

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billymade said:
Anybody call Wright Customer Service before?

Wright Tool Company • One Wright Drive • P.O. Box 512 • Barberton, OH 44203 USA • 800.321.2902

email: http://www.wrighttool.com/contact_wright_tool.asp

warranty statement: http://www.wrighttool.com/warranty.asp
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http://garagejournal.com/forum/member.php?u=42358

About WrightTool1

Biography
My name is Ty Smith, Wright Tool Director of Business Development and regular tool guru.
Location
Barberton, Ohio
Interests
Hunting and Fishing, Waterskiing
Occupation
Live Hand tools!
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Hiball

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rt dak said:
I just emailed them since i'm sure it's after hours. They'll probably call me tomorrow.
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Well.. That was a great Price, ***** about the Detents though.. Im sure they will remedy the sitsuation. Did you contact the Amazon Seller?
 
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zoso

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I guess I'm the oddball. I bought my 1/4 metric set from Cornwell because the sockets didn't have detents. I've never experienced sockets falling off or anything and haven't ever seen the need for them. I'd be even happier if they didn't have the hole in one side either
 
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Fedwrench

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zoso said:
I guess I'm the oddball. I bought my 1/4 metric set from Cornwell because the sockets didn't have detents. I've never experienced sockets falling off or anything and haven't ever seen the need for them. I'd be even happier if they didn't have the hole in one side either
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That drives me crazy. Maybe I have weak balls on my drive tools but, I've had sockets fall off and with air ratchets, flung off for not having that single hole on a cornwell socket lined up with the detent ball. I got rid of most of my Cornwell sockets for that reason.
 
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HandyManny

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Yeah it's a defect. Call Wright and have them make it right for you. We don't accept that **** from the Chinese makers and if Wrights going to boast it's quality as superior because they are supposedly 100% USA made then we need to hold them to an even higher standard. I find it even less excusable from Wright to see these defects. The last three new combo wrenches I ordered from Wright were ****. I don't excuse them for this stuff. If they are going to talk the talk they better walk the walk.
 
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rt dak

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Just got off the phone with Wright customer service. The lady told me that the sets are mixed and matched. Some come with detents and some do not. It's the way they're supposed to be. Anyone else find this odd?
 
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tyndall

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I find it very odd. I'm also in the market for another set of 1/4's.

Sad to say that Wright is now a company that I'll never buy sockets from. Not putting in detents is just being cheap.
 
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posaune

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rt dak said:
Just got off the phone with Wright customer service. The lady told me that the sets are mixed and matched. Some come with detents and some do not. It's the way they're supposed to be. Anyone else find this odd?
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They might be mixed, but they obviously aren't matched! And why would they do that with brand new tool sets anyway? I can see overstock from an eBay seller or something, but new from Amazon? That seems crazy... and not something to be accepted from ANY tool company, US-based or otherwise.
 
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Hiball

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I don't for the life me understand why that would make a difference, do they have different date codes? Send a pm/email to wrightool1 here at Gj asking for clarification. I don't believe I've ever seen a wright produced socket without detents.
 
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HandyManny

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I can see no reason why some would have a detent and some would not?? I think the lady you spoke to was just tyring to avoid having to do anything. Pretty poor from Wright. Call back and ask to speak to someone who would know.
 
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rt dak

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stephen9666 said:
Many of the wright sockets I've had we're marked with date codes. Do yours have date codes? If they're mixed sets from leftover stock, the date codes would be different.

I actually bought a Wright 3/8 socket set that was made from mixed stock. Some of the sockets had recent date codes, while others were marked 1992. I returned it because the sockets were all different styles and didn't match.
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They're all different date codes. I just noticed the 9mm is visibly different from all the others too. I can't see myself buying more Wright sockets if they're going to be all a mixed surprise. Disappointed for sure.
 
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Hiball

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Who was the seller? I know you said you bought it through amazon but was it from them or a vendor? Link?
 
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Skin

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Return the set and buy a brand that cares about quality and consistancy be it GearWrench or Snap-On. I've seen 1/4 sockets with no detents before [bargain asian import sets]. They're a frustration to use.
 
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Kev442

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No detent = no sale to me. Having one fall down an intake is a pisser.
 
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tyndall

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Tool companies bring out locking extensions, then do away with detents. There seems to be a couple of departments that aren't communicating too well...
 
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rt dak

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stephen9666 said:
To the OP:

What are the date codes on the sockets? I assume the ones without detents are older. I can't believe they would be producing new sockets without detents.
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I don't have them in front of me, they're in my box at work. When I first got them I did look and they had different markings on them. The 9mm is completely different looking altogether. It doesn't have the 2 engraved horizontal lines in it like the rest of the sockets do.

I PMed WrightTool1 this thread and asked him to let me know what he thinks. He hasn't been logged in in over 2 months though so I'm not getting my hopes up.
 
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Hiball

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rt dak said:
I don't have them in front of me, they're in my box at work. When I first got them I did look and they had different markings on them. The 9mm is completely different looking altogether. It doesn't have the 2 engraved horizontal lines in it like the rest of the sockets do.

I PMed WrightTool1 this thread and asked him to let me know what he thinks. He hasn't been logged in in over 2 months though so I'm not getting my hopes up.
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Send him a email via his Profile Page, He normally responds within 24 hours if not sooner.
 
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Hiball

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rt dak said:
Jeeze this thread is almost 4 years old. I never did get a response though. Haven't bought a Wright tool since.
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Just FYI, older 1/4" wright sockets didn't have detent, I expect you had a mixed era batch.
 
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