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Another SK Quality Control Thread

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glowedroid

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Just an update, I contacted SK and they said if I send it in, they will inspect it and possibly replace it (they included a retrun label), and get it back to me before christmas.

If you think you paid a Premium Price, Send them back, Buy the Same Comparable set in Proto or Snap on and Report back on the Cost.. LOL.

For a college kid who doesnt work full time, I consider $160 a premium price, relative to other sets I could have purchased that would have still done the job as a gift to my dad. Also, I said "-More- Premium Price" trying to avoid the whole Snap-On being 50x more expensive thing being brought up.
 
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Hiball

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Just an update, I contacted SK and they said if I send it in, they will inspect it and possibly replace it (they included a retrun label), and get it back to me before christmas..

Very Good.



For a college kid who doesnt work full time, I consider $160 a premium price, relative to other sets I could have purchased that would have still done the job as a gift to my dad. Also, I said "-More- Premium Price" trying to avoid the whole Snap-On being 50x more expensive thing being brought up.

My Apologies, I wasn't intending that comment as a Personal attack on your financial means, Especially since Im now old enough to know its a much better feeling to Give a Gift versus Receive. Im sure regardless of what you end of giving your father he will be Happy.

Good Luck on your SK Venture and I hope everything works out.
 
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glowedroid

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I definitely will update. Nothing I (and many more I'm sure) can't stand more than seeing threads that just end with no results!
 

Hiball

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I definitely will update. Nothing I (and many more I'm sure) can't stand more than seeing threads that just end with no results!

I predict in the End you will be Happy with the Outcome, Ive witnessed quite a few of these threads here at GJ from Various Manufacturers and almost Always does the OP come back with Good News. The True worth of a Company is how they stand behind there Products, its Not based off the Occasional QC issue that pops up.
 

CWP1616L

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Just an update, I contacted SK and they said if I send it in, they will inspect it and possibly replace it (they included a retrun label), and get it back to me before christmas.

What is "it" ? Are you sending the whole set in, or just one socket?
 

MTW

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For the record, quality sockets are normally made by the cold heading process from a spool of steel wire, not forged and broached as suggested earlier.

I have worked inside of a cold header manufacturing facility, where the main output was specialty automotive bolts and fasteners. As hi grade fasteners are made with the same process. It was interesting to see that threads were rolled onto the fastener not cut as you may think.

While there I saw that they were producing 3/8" deep well 6 point sockets. I inquired with the shop help as to who they were for and was told that they produce for Snap on and Craftsman. This was quite a few years back. I grabbed a couple of samples to look at. At this point in manufacturer it was completely formed but without any makers mark, and in a soft condition. I'm sure that the respective manufacturers would then send them to the next vendor of choice for the marking, heat treating, plating and then a quality control inspection.

Others seem to imply that these sockets were completely made in the same plant. I don't believe that to be the case. My guess is that at least four different vendors are required to produce the finished product. And with all of the required process there can be a great variance in the finished products due to the various batch processes that they go through.

I have also been to the heat treater's where they undergo the annealing and heat treating for the proper combination of toughness and hardness. Again bolts go through this same process. Heated to red hot for annealing, air cooled to a certain temperature, and then quenched in a bath of oil to produce the final hardening.

Plating is another specialty operation requiring a cleaning operation and dipping in many different baths to acquire the required coating. I suspect that most of the inspection that occurs happens at this stage. Plating is the finished product and provides the only corrosion protection. I'm sure the plater doesn't want to spend his process on plating junk parts and have a hard time getting paid for it.

These type operations require a special type equipment and processes and are not compatible with each other from a contamination point of view. In the cold header plant, oil was dripping from everything, the building was soaked from ceiling to floor, even the air had oil suspended in it. This type operation would be totally incompatible with the heat treater where furnaces with open flames abounded. Same go's for the plating, contaminates are a no no, for a proper job.

So in summary, finished quality depend on many factors and vendors. Starting with the raw steel composition, drawing the steel into wire, cold heading, marking, cleaning, plating and quality control. And I suspect that all manufacturers use different vendors at different points in time. Which results in varying finished product over time, as well as different batches from the same vendors. This is the responsibility of the manufacturers to keep their vendors in line for the price point and deal with the complaints from their customers to defend their reputation.

I don't buy many truck tools, but part of the price your paying for is for the quality control between processes. You don't often get inferior tools from the truck, it's bad for their reputation, but it comes at a price. What I look for is durability then price, the plating is something that comes last. I don't care if the tool is warranted for three lifetimes with free replacement or if it has no warranty. If it breaks when I need it, or worse, it's already broke, it's useless to me at any price. When at work in the field, I carry one set of tools and don't have time to go looking for a free replacement. If it breaks I try to find something better to avoid having to replace it again. Only you can determine what is acceptable for you use, and budget.

MTW :)
 

BJ42LX

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For the record, quality sockets are normally made by the cold heading process from a spool of steel wire, not forged and broached as suggested earlier.


Snap On Sockets - How It's Made


 
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glowedroid

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Updates:
After asking SK questions about their QC over email, they told me that some sockets have paint on them, and it depends on their size, and that only certain sizes receive this coating. They ignored my question about what passes QC with regards to detents. I specifically sent them a few questions I wanted to know before I sent these (the whole set) back, because I didn't want to just get the majority shipped back if it wasn't what I expected 3 days before christmas.

Out of curiosity and more of an investigative move, I decided to hold off on sending the set to SK and ordered my THIRD set, this time again from the Amazon.com warehouse. I want to really hammer out what stock is what with these SK sets for future buyers, so people know what to look for. This time, I purchased the 94549 (the ONLY difference in this set is that a universal adapter and thumbwheel ratchet are included. This set had more reviews than the 94547 set I bought for my first two orders, so I assumed it cycled stock faster.

Today the third set came, and it answers some questions, but also raises some more.

Today's set came in the Cardboard sleeve, meaning that this is in fact a representation of SK's most recent stock, as the customer service rep said that this is how they are currently being shipped. It also did NOT come wrapped in any plastic around the blowmold case.

(EDIT: This turned out to be an old stock sleeve. Old stock was also shipped in a sleeve, but the design was different)

I opened the box and the sockets were all over the place, but all of them were there, same as the first set I ordered from amazon. I guess amazon just throws these things around. I didn't have this problem on the second set with the private seller. I don't really care about this but just thought I'd mention it. SK could probably benefit from a thin layer of foam in there.

Almost none of the standard depth sockets have any sort of paint on the inside. Only one of the small fractional sockets has paint. So size has nothing to do with whether or not they get paint, contrary to what the customer service rep said. Most of the sockets without paint had good chrome inside. A couple had a powdery layer of rust over the entire inside of the sockets, similar to the 15mm from my second set (there is a picture posted of this).

Detents were more consistent, but still had some that really didn't go deep enough.

All sockets were manufactured centered.

The strangest part are the extensions in the new set. The knurling looks like it was rolled twice on both extensions (this doesnt show up well on the picture) but even more strange, the labeling around the bottom is different between the two sets. The second set I ordered (the one I posted pictures of initially) has nicer extensions than this 3rd set. They are both marked on the center of the female part of the extension. On the new set, the long extension mysteriously has two thick lines rolled above and below the text, and the other one has the text rolled off center.

In addition, the 15 mm socket had it's labeling rolled on off center diagonally.

At this point I am keeping the third set, swapping the defectively marked 15mm and sending the 2nd set back to the seller instead of SK.

Overall this is really a lousy first experience with SK, and for myself, I will absolutely not be buying SK sockets for my own toolbox. I'll give them a final chance with their LP wrenches, but this socket game has been garbage.

Like someone else said, if my ultimate intention was to buy a set of sockets that did their job at turning bolts, but didn't really look good, I'd buy used. I have no problem holding a US made tool company to a very high standard, ESPECIALLY one who has a big selling point of having beautiful "superkrome" products. I think everyone should hold these companies to a high standard. We are the end users of their products.
 

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Brownsfan

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I think the one withe the card board sleeve is old stock. That logo shows some facom made SK tools in the pic. Unless ideal just kept the design. But I am almost sure the drawing has changed.
 

Hiball

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I can tell you that the Knurling is different on the New SK stuff, it has a entirely different feel to it. It feels like its a bit sharper compared to the Older stuff. Are you saying that when you opened the Green box the sockets and Ratchet was arranged like that? If so how the hell was it even latched? let alone in that sleeve. I own the 1/4" and 3/8" sets identical to yours and if everything isn't in the right place it wont even come close to latching, Especially if the Ratchet isn't sitting down in its recessed slot.

As I stated earlier in this thread, There's no doubt in my mind that there are sets on the market that have Old stock and New stock incorporated into the same set, Which is why there are cosmetic differences,There not just gonna throw the old stuff away.
 
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Davefr

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Out of curiosity and more of an investigative move, I decided to hold off on sending the set to SK and ordered my THIRD set, this time again from the Amazon.com warehouse.

Why are you ordering from Amazon Warehouse? The Warehouse deals are a combination of used, like new, refurbished, distressed packaging, etc.

If you want to see fresh stock you should be ordering brand new vs Warehouse.

http://www.amazon.com/gp/feature.ht...d_t=101&pf_rd_p=1680103322&pf_rd_i=1267877011
 

Hiball

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Why are you ordering from Amazon Warehouse? The Warehouse deals are a combination of used, like new, refurbished, distressed packaging, etc.

If you want to see fresh stock you should be ordering brand new vs Warehouse.

http://www.amazon.com/gp/feature.ht...d_t=101&pf_rd_p=1680103322&pf_rd_i=1267877011

Huh.. Never even knew there was such a thing as Amazon Warehouse, Well that adds a twist to the story, For what its worth.. Whenever im looking to aquire a new model/style I normally buy thru tooltopia, they have a very high turnover rate it seems.
 

CWP1616L

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First of all, let me say that's an excellent review and I appreciate it very much. Now here are my comments:

1. There's no excuse for those tools being thrown around in the case like that. If the blow molded case fit the tools like it should have, those tools would not be arranged like that no matter how rough the set was handled.

2. There's no excuse for the 15mm socket being miss-marked like that; that's utterly ridiculous.

3. There's no excuse for those rolled lines on the one extension; they simply should not be there.

4. There's no excuse for some of the detents being a shallower depth than the other detents; they should all be EXACTLY THE SAME. That would be reason enough right there for me to return the set because I absolutely despise poor quality miss-matched detents.

5. If you go over to Harbor Freight and look at the markings and the detents of their Pittsburgh Pro sockets, they're all perfect.
 
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glowedroid

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Gah, I didn't know about the "Warehouse Deals" thing. Sorry for the confusion. To clarify, I did NOT order a "Warehouse Deal" I just used the term "Amazon Warehouse" to indicate that this was stock purchased with the seller being Amazon, and not another seller who sells ON amazon such as Tooltopia. This stock was bought NEW from amazon through amazon prime.

With regards to the sleeve, it has the current SK address on it. I'm not sure if they changed addresses during the switch or not, but it matches the current address on their website.

The stock I received on my second order was just in plastic wrap, no sleeve, with an SK item number and barcode directly on the blowmold case after peeling off the plastic. This barcode and plastic are absent on the most recent order, leading me to believe that:

Old SK sets were packaged with a barcode on the case, wrapped in plastic
New SK sets are packaged without the plastic or item number barcode, in a cardboard sleeve (as described by the customer service rep)

Regarding the lines on the extension, I believe the Lines are SUPPOSED to be there, as the picture on the packaging shows lines rolled on all the extensions.

Regarding the sockets all loose in the case, I agree, it is strange. My second set in the plastic wrap came fine, nothing loose, and when all the sockets are put in place and the case closed and shaken (really hard), they stay in place. What the heck is going on at amazon?

Tooltopia keeps getting mentioned. When I dare purchase those SK LP wrenches, I'll be sure to purchase through them.
 

CWP1616L

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Regarding the lines on the extension, I believe the Lines are SUPPOSED to be there, as the picture on the packaging shows lines rolled on all the extensions.

I saw 3 extensions in the picture without lines and 1 with lines; so I assumed the one with lines was the odd man out.
 

CWP1616L

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The 3rd set doesn't look bad to me. The 15mm is obviously an issue.

The complaints about the extensions seem a little silly. There very well could have just been production changes.

Why even order an SK wrench set? Are you actively hoping to find things to complain about?

That post was written by a guy heavily biassed in favor of SK; did you have to make it seem so obvious? :D
 

redwrench60

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I like the S-K tools I own but this thread isn't encouraging me to buy new unless I can inspect them first. It's not really a huge deal but it doesn't make you feel warm and fuzzy.
 

CWP1616L

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I suspect SK is trying to make due with the old machinery from the previous company. Meanwhile, them boys over in Taiwan are pumping out excellent quality sockets using all brand new machinery. The machines they're using are probably from Japan, Switzerland, Germany, and the U.S.
 

Bigblue&Goldie

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I'm not going to lie, I wouldn't be happy with those tools either. I know a tool is meant to be used, but all of these issues are indicative of overall quality control. No reason to pay a premium for USA tools if they are going to be poorly manufactured.
 
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Hiball

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I like the S-K tools I own but this thread isn't encouraging me to buy new unless I can inspect them first. It's not really a huge deal but it doesn't make you feel warm and fuzzy.

The best part about SK is there willingness to listen to there customers and inspect any and all concerns, even the OP was issued a prepaid shipping label. A company that stands behind there product in my eyes is worth there weight in gold. My gut tells me that these light stamps, off centered stamps are more than likely old stock, especially any sockets that show signs of interior rust. Remember.. The previous regime workers were very disgruntled and where doing some very shoddy work near the end. When Ideal started back up the line they purchased all New state of the art tooling, IMO the best thing they could have done would have been to discard previous stock. It's always a popular subject to see poor QC, and its human nature to remember the bad stories versus the good ones, especially the ones you don't hear about.

My 2 cents..
 

redwrench60

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The best part about SK is there willingness to listen to there customers and inspect any and all concerns, even the OP was issued a prepaid shipping label. A company that stands behind there product in my eyes is worth there weight in gold. My gut tells me that these light stamps, off centered stamps are more than likely old stock, especially any sockets that show signs of interior rust. Remember.. The previous regime workers were very disgruntled and where doing some very shoddy work near the end. When Ideal started back up the line they purchased all New state of the art tooling, IMO the best thing they could have done would have been to discard previous stock. It's always a popular subject to see poor QC, and its human nature to remember the bad stories versus the good ones, especially the ones you don't hear about.

My 2 cents..

I think you're probably right on the old stock, it just ***** these issues keep trickling in. I want to see S-K do well, be USA made and remain affordable.
 

1982fxr

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I suspect SK is trying to make due with the old machinery from the previous company. Meanwhile, them boys over in Taiwan are pumping out excellent quality sockets using all brand new machinery. The machines they're using are probably from Japan, Switzerland, Germany, and the U.S.

not likely since Ideal didn't buy any of it...
 
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glowedroid

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The 3rd set doesn't look bad to me. The 15mm is obviously an issue.

The complaints about the extensions seem a little silly. There very well could have just been production changes.

Why even order an SK wrench set? Are you actively hoping to find things to complain about?

True, the 3rd set is probably the best, which is why I said I'm going to probably keep it and give it as the gift.

I'm not necessarily complaining about the extensions, it's a ****** extension after all. I just think it's a good indicator of differences between stock and was showing that SK is probably mixing old stock in with new.

I plan on ordering the wrench set because They are probably a little easier to manufacture than a little socket (I could be totally wrong) and I like how beefy they are. Also, just like this set, the price is pretty good.

I'm not going to throw an entire company away. Maybe SK just doesn't make socket sets well. I'm sure many can agree that some companies make certain tools better than others.

I am starting to wonder if SK has been mixing in old "acceptable" stock with these "complete" socket sets in order to slowly get rid of it. (Major THEORY zone here) Maybe that is why they are priced so incredibly low.
For example, when buying a single rail of sockets, SK sockets are priced at nearly the same price as Proto brand. However, when you see a Proto socket/ratchet set, you really get no savings. When you see an SK socket/ratchet set, the savings are ridiculous. Like I said THEORY. I could be 100% wrong.
 
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Hiball

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not likely since Ideal didn't buy any of it...

Well that's not completely true, they did buy some of the vital dies and refurbished other pieces.

Along with building a new 130,000-square-foot facility in Sycamore, Ideal has invested in technically advanced metalworking and CNC machinery to enhance tool quality, and has refurbished essential equipment salvaged from SK plants. Modern management practices, such as small-batch and one-piece-flow manufacturing, are being applied.
 
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glowedroid

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ANOTHER Update.

It turns out that cardboard sleeved set from Amazon is NOT new stock, so to be absolutely fair to SK, I am going to share this most recent experience.

For the absolute hell of it, I ordered another set (a 4th one) from Tooltopia, as many people recommended them.

The set I received from Tooltopia today is hands down, no questions asked, Ideal era SK. Also, under its cardboard sleeve, it came banded with a plastic band, meaning I'm definitely the first one opening these.

The detents are much more consistent on these sockets. There are a couple with smaller ones, but all are within the realm of acceptable.

Paint is on the inside of 95% of the sockets, and they are painted well.

Neither of the extensions have bands rolled onto the female end.

Also, when opening this case, the sockets were all in their places.

As for the not so good: As shown in the picture, the 19mm socket had its text rolled off center, worse than that 15mm from the last set. This is truly the only problem with this set, but still pretty ridiculous if you ask me. It's one of the biggest sockets in the set for pete's sake.

If this was the first set I got, I would probably have swapped out the 19, and moved on with life. It is definitely a better set.

At this point, I think I'm just trying to help demystify the whole old stock vs new stock thing on these socket sets. I still think SK has some sort of quality control problem, even if it is minimal. Either that or they are sprinkling old stock in these sets to get rid of it. I will probably keep this set for myself, but eventually swap to Proto sockets.

So yeah, order your SK from Tooltopia.
 

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CWP1616L

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Whatever machine they're using to roll the sizes on, they need to replace it with a new machine.
 
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glowedroid

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I hate to bring this thread up, but as I mentioned earlier, I really liked the SK ratchet design. After clearing out my fiance's grandfather's garage who had passed and finding an old SK- WAYNE 1/2 ratchet, and an old SK - TOOLS 1/4 ratchet, I decided to buy a new 3/8 SK ratchet to complete the set, along with a diamond era 3870 Roto head Ratchet.

Never have I been more disappointed in ANY company. The 60 year old (I'm guessing) 3870 ratchet is beautiful and works wonderfully, but the new 3/8 that I ordered from ToolTopia is a mess. AGAIN, this new SK product has manufacturing defects. How a freaking RATCHET can have manufacturing defects is beyond me.

I don't want to get in the whole argument about how I should be more worried about function over form, because form is 100% just as important to me as function, and as I said earlier, it is an indicator of a lack of caring among the entire assembly process.

Attached are pictures, where you can see on both sides that the head is not round. To be honest, the pictures do not show how severely misshapen it is in person.

I had a few other SK items I was about to buy, but after returning this, I am done with SK and looking to other brands. I'll buy a vintage 3/8 SK ratchet off ebay to complete my set but I am not giving this company that clearly does not seem to have any pride a single new dollar. MADE IN USA should be BETTER and we should be DEMANDING better from SK. This problem is going to hurt them, with this whole old stock floating around thing and this new stock that I got from ToolTopia looking as bad as it does, I don't think anyone should expect to have their SK warrantied in 15-20 years, because SK will be gone.
 

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bob15

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I hate to bring this thread up, but as I mentioned earlier, I really liked the SK ratchet design. After clearing out my fiance's grandfather's garage who had passed and finding an old SK- WAYNE 1/2 ratchet, and an old SK - TOOLS 1/4 ratchet, I decided to buy a new 3/8 SK ratchet to complete the set, along with a diamond era 3870 Roto head Ratchet.

Never have I been more disappointed in ANY company. The 60 year old (I'm guessing) 3870 ratchet is beautiful and works wonderfully, but the new 3/8 that I ordered from ToolTopia is a mess. AGAIN, this new SK product has manufacturing defects. How a freaking RATCHET can have manufacturing defects is beyond me.

I don't want to get in the whole argument about how I should be more worried about function over form, because form is 100% just as important to me as function, and as I said earlier, it is an indicator of a lack of caring among the entire assembly process.

Attached are pictures, where you can see on both sides that the head is not round. To be honest, the pictures do not show how severely misshapen it is in person.

I had a few other SK items I was about to buy, but after returning this, I am done with SK and looking to other brands. I'll buy a vintage 3/8 SK ratchet off ebay to complete my set but I am not giving this company that clearly does not seem to have any pride a single new dollar. MADE IN USA should be BETTER and we should be DEMANDING better from SK. This problem is going to hurt them, with this whole old stock floating around thing and this new stock that I got from ToolTopia looking as bad as it does, I don't think anyone should expect to have their SK warrantied in 15-20 years, because SK will be gone.

Can you point to where it isn't round....or try a different angle. From where I'm sitting, it looks fine.
 

Hiball

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Can you point to where it isn't round....or try a different angle. From where I'm sitting, it looks fine.

I have a couple SK Ratchets that are similar, When the worker runs the ratchet against a abrasive belt prior to the finishing process you sometimes get flat spots on the side (or at least that's how mine are) and you lose the Radius somewhat. Ive never thought much about it, but ive seen/owned ratchets like this in the past, Some Matco ratchets come to mind. If the Guts where off centered in the head, and Yes ive seen some like that also.. That would be a serious concern to "Me", but it doesn't appear to be the issue based off the pictures. Obviously everyone's expectations are different, The OP is Unhappy, being its his money.. My recommendation is to Send Em back.
 

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... I recently decided to get the SK 94547 3/8 6 Point set as a gift for my dad, ...

Has anyone bought really recent stuff and gotten a flawless set? ...

I bought a new SK 1945 15 piece 1/2-Inch Drive 6 point deep metric socket set from Amazon a couple of weeks ago. The finish on some of the sockets was blemished on the bottom edges. It isn't pretty, though I doubt it will interfere with the functionality.
 
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glowedroid

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I get how these happened in the manufacturing process, I have some Chinese GW that have flat spots. But that's China. I just don't understand why all of my "vintage" stuff which was probably made on lower tech machines can be manufactured perfectly round.

So everyone knows, what I assume is a date stamp on the ratchet does not match what was in the socket set I ended up giving to my dad. It said AA on the socket set ratchet (Which was round and manufactured well). This individual ratchet is stamped with AC. Not sure all what that means but I would guess that means newer run?:dunno:

Here's a few more pictures with the internals taken out to better show what I'm talking about.
 

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glowedroid

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Then I guess the pictures just aren't showing it. It looks like a lame attempt at modern art in person. The OD of the head is where the problem is, from being ground down too much on different parts of the ratchet. The center hole is fine. I marked little red lines on the previous pictures...

Here's another marked up picture and the original picture. None of my "vintage" stuff has this problem.
 

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outdoorsman310

Well-known member
Joined
Aug 23, 2013
Messages
915
Location
DE
thats for increased clearance in tight spaces!:lol_hitti It is probably easier to see in person but perhaps they had a new kid grinding the head down or something. It still ratchets well right?
 

shamrock12

Well-known member
Joined
Dec 26, 2007
Messages
961
Location
South Dakota
I couldn't tell what the issue was until the last photo detail ... that really cleared it up. I'd ask for a replacement and see if it is any better.
 

amolaver

Well-known member
Joined
Mar 10, 2009
Messages
835
you might try tracing a circle with a compass and heavy pen slightly larger than the head of the ratchet, laying the ratchet inside the circle, then take a pic and post it.

i can see the issue from the pic where you superimposed a circle, but a drawn one, perhaps with a measurement of how out of round would probably be helpful. that said, i can totally understand the frustration of something that is obvious in person but is hard to show in photos.

i used a set of sk sockets of my fathers for a couple of years probably 20 years ago, and even then, the chrome peeled off a bunch of them. i was a kid - i'm sure i didn't treat them particularly well..but they didn't get a lot of use either. i don't generally condemn a brand, and i know there are people who swear by them, but i don't see any kind of reasonable value proposition in modern SK chrome, sorry to say.

that said, their impact sockets have been great to me. in particular, their semi-deep sets are probably my most used sockets, followed closely by their swivels. i am looking forward to some day getting a set of the matco/craftsman-type swivels, but in the interim, i have been happier with my sk impact sockets than any of my other stuff (lots of other brands - craftsman, sunex, genius, grey, etc). never been much of a round head ratchet guy so can't say much about theirs.

ahm
 

bimmerZ5

Well-known member
Joined
Aug 16, 2008
Messages
1,790
Even Snap-On, with their $20 per socket pricing, wont stand up to that kind of scrutiny.

oh, and there's that great american pride and quality we've been missing lately? what kind of BS is that? his OCD is apparently very satisfied with the $2 per socket gearwrench and you're saying we can't expect at least that from the $20 per socket SO? we need to expect more from ourselves or else we just become a nation of over paid sub par quality manufacturer. anyone who actually cares about manufacturing in the USA needs to demand higher standards from made in USA!
 

bimmerZ5

Well-known member
Joined
Aug 16, 2008
Messages
1,790
To bash any company to me over QC is crazy. Tools are not hand made any more, people that check them are flawed. Can you imagine how tedious, redundant and boring overlooking tools for blemishes?

damn it! that's exactly the problem! we think having pride and paying attention to details is boring and redundant! no, it's about doing a job with pride knowing that when someone picks up what you help create, that person is going to know that you put your heart and soul into it! it's exactly this attitude that is destroying us! if we, as a people, as a manufacturing industry, don't love what we do enough to want to pay attention to details, then any Chinese person can do what we do for less; cheap, soul-less, low quality junk.

when we demand less quality, less attention to detail, companys realize they can lower quality standards and get their stuff made cheap by some Chinese dude who doesn't give a **** about what some American half way across the globe thinks of his work.
 
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