Snappy, Harbor freight, Someones missing?

[Hantke]

I've been kind of curious, as i've read a ton of threads, i see HF and Snap-On mentioned almost religiously, is Snap-On representing everyone now? I like the rebranded CAT wrenches (Snap-On Blue Point whatever) but i was definitely more impressed with the Matco stuff at the time. Or is there a major issue regarding Matco that i'm missing?

I've always been under the impression the tree went Store Brand -> Harbor Freight -> Napa / Auto store (Lifetime warranty stuff specifically, EX. Evercraft) -> MAC / Proto / SK / Blue Point / Silver Eagle-> Gear Wrench -> Snap-On / Matco
this is mostly in terms of price and warranty specs.

 

[BK13]

I certainly wouldn't put Gearwrench over Proto, SK and Mac...

 

[RVDan]

The SnapOn guy is the only one who visits. It's really difficult to contact the other trucks unless you get the phone number off the truck, none are in the phone book. The Mac guy retired and his replacement is clueless and his truck is primarily Stanley tools that I can get for a third of the price at Walmart. I see a couple other trucks on the road but I can't get their attention since I'm in a home based non-automotive shop.

 

[kams1973]

Use what you like or can afford. People have their preferences. The general consensus puts SO on top of the pedestal and HF is the lowest common denominator. Everything else is in between.

Also, I think you have Proto way too low on your totem pole.

 

[Hantke]

I certainly wouldn't put Gearwrench over Proto, SK and Mac...

Fair enough, as far as i knew, my Matco dealer at the previous shop was quite enthusiastic regarding GearWrench wrenches. I still have a lot to learn.

The SnapOn guy is the only one who visits. It's really difficult to contact the other trucks unless you get the phone number off the truck, none are in the phone book. The Mac guy retired and his replacement is clueless and his truck is primarily Stanley tools that I can get for a third of the price at Walmart. I see a couple other trucks on the road but I can't get their attention since I'm in a home based non-automotive shop.

That's good you got a guy then, i think a lot may have to do with the personality of the dealer, in a place with an A-hole Snap-On dealer people are less inclined to buy his stuff i suppose, but if the only choice is Snap-On then that narrows it down! Some guys from the last shop knew everywhere the different dealers were at on various days, i assume it would be from needing regular replacements and calling ahead then meeting them there.

Use what you like or can afford. People have their preferences. The general consensus puts SO on top of the pedestal and HF is the lowest common denominator. Everything else is in between.

Also, I think you have Proto way too low on your totem pole.

I was under the assumption Matco = Snap-On, like ford VS chevy but i suppose that makes sense, i know a few older guys that are Snap-On or nothin'. Is proto not similar to Matco's Silver Eagle and Snap-On's Bluepoint? as far as i know we only have Matco and Snap-On, supposed to be a MAC dealer at the college by the end of this year, but for some reason that doesn't have me all to excited.

I always had the impression that recently GearWrench was the third wheel for Snap-On and Matco, they seem to be stepping it up a notch according to the heavy equipment guys (the non-ratcheting wrenches are popular with the younger workers).

 

[ibedayank]

snap-on = more usa made tools then any other truck.. door step service and you pay for that service out your nose

 

[Conductor562]

Proto and SK are at or near truck quality for less than truck prices. They should be in anybody's top 5 in regards to USA made tools. Depends on the item, but I would go as far as saying they better than Mac and Matco in many cases.

 

[bobcatdan]

Everybody's opinion on which tool brand is best is like asking ford vs Chevy. As for matco, their 88 tooth ratchets are nice. They make nice boxes. People really like their pinless impact swivel sockets. Outside of that, a lot of stuff is import and their prices can be higher then SO.

 

[shockwave]

Snap on I usually on top because they are of better quality and all matco USA wrenchs at least are rebranded Armstrong which are on par with proto and sk and do not forget cornwell they offer some very comfortable wrenchs too

 

[Leaflessshadetree]

Funny no one has mentioned Craftsman in this thread yet.
Lots of threads on tools and lots of brands mentioned in this forum.
HF seems to be the most popular example used for low cost. Snap-On is the most popular example for high quality tools.
IMHO, it is easy to find the same or worse quality than HF (on most items) and pay more for it. A little research and you can find as good or better quality than Snap-On (certain tools) and save some $$$.
If you are in a hurry and don't have time to look go to HF for cheap, go to Snap-On for quality and you won't be too far off.

 

[retfr8flyr]

Sears stopped making good Craftsman tools long ago. All their stuff is pretty much made in China now and not much better then HF.

 

[Fedwrench]

Blondes or Red heads, tall or short, import or domestic, etc....

You can go round and round making yourself dizzy trying to figure which brand is better than another but, it's really wasted effort.

You've left out choice in your ranking of brands. Choice? Yes. you might like snap on for anything flare nut related but, prefer Proto's new Duratec screwdrivers over those instinct models from snappy for instance. Or prefer knipex pliers to channellocks, etc.

The other issue is that tools have gotten better across the board. Features that were once only available from a truck brand like off corner engagement or antislip open ends, are now widely available on other brands.

Yes, there are far too many Snap on and Harbor Freight threads here that overlook other options but, those two brands are polar opposites and get all of the press for some unknown reason. There are plenty of other choice out there, find the one that meets your needs best.

 

[Davefr]

Store Brand -> Harbor Freight -> Napa / Auto store (Lifetime warranty stuff specifically, EX. Evercraft) -> MAC / Proto / SK / Blue Point / Silver Eagle-> Gear Wrench -> Snap-On / Matco
this is mostly in terms of price and warranty specs.

From bottom to top I'd go like this for hardline tool quality.

Various "no name" store brands
Craftsman
HF
Husky
Kobalt
Gear Wrench
MAC
MATCO
Proto
SK
Cornwell
SO
Wright

 

[Farmall450]

I certainly wouldn't put Gearwrench over Proto, SK and Mac...

Yeah, gearwrench should be by Evercraft...

And cman should be there too, above HF.

Proto and SK are at or near truck quality for less than truck prices. They should be in anybody's top 5 in regards to USA made tools. Depends on the item, but I would go as far as saying they better than Mac and Matco in many cases.

+1

 

[jjjrmx5]

IOr is there a major issue regarding Matco that i'm missing?

Yea, the major f*&^%ng issue with Matco is a lack or presence in the professional world in many regions. I have to drive an hour to even meet up with a dealer. And I live in a large metropolitan city with over 3 million people in it.

Cornwell is worse.

Meanwhile I have a weekly Snap-On guy and I can walk 100 yds to 1/4 mile in both directions to meet with a Mac driver if necessary two days a week.


If a pro buying your own tools, Snap-On tends to be the de facto due to access and tool quality.
Work in maintenance and where tools are supplied ansd you'll see other industrail brands.

Home mechanics seldom have the funds to spring for high end thus it's middle or low with a smattering of high end.

 

[Hpozzuoli]

Mac/Matco/Cornwell make very few of their tools these days. Matco is pretty much rebranded Danahar across the board. Not sure who Mac/Cornwell uses, but they aren't great either.

Sk and Snap On make pretty much their full line of tools. They have been around for years and are truly US made.

All that other stuff is similar and a simple coin flip would dictate my purchase.

 

[cotjocky]

People who buy from one of the "big 4" (Snap-on, Mac, Matco & Cornwell) usually prefer one of the 4 due to...
A.) Which ones are available (truck they can access or not)
B.) Who gives them the best deal/price
C.) Which one is the coolest/not a ****/service quality

I have found those are the main reasons one person in a certain area picks which of the 4 he likes best.

As for which is truly best, it's all a matter of opinion.

I use to see Snap-on and Mac every week when I worked on cars for a living(rural area/farm country). Both were cool. Mac would haggle, Snap-on wouldn't. Both made up broken tools no problem. Never had any "abuse or wear item" arguments.

I ran a tab with both trucks. I bought what I liked. A made judgement calls on which truck sold the best tool that suited my needs and bought from that truck. Most hard line stuff from Snappy, mostly odds and ends from Mac. Both equaled out to a regular $25 a week.

We no longer have a regular Mac guy in my town (small town 12K population), but I can track down my old Mac guy when I need something specifically from him.

I've met a Cornwell guy about 45 miles (200k population) from here and bet I can find a Matco guy in that same area the Cornwell guy is in. I plan on buying a few things from both, just throwing to much money at my Snap-on guy right now to have any spare money to throw at them.

 

[Westly]

You may have an expensive tool and an inexpensive tool and you will find yourself using the latter all the time because somehow it fits the job better. You shouldn't suffer the expensive tool just because it's expensive.

 

[Hantke]

Yea, the major f*&^%ng issue with Matco is a lack or presence in the professional world in many regions. I have to drive an hour to even meet up with a dealer. And I live in a large metropolitan city with over 3 million people in it.

Cornwell is worse.

Meanwhile I have a weekly Snap-On guy and I can walk 100 yds to 1/4 mile in both directions to meet with a Mac driver if necessary two days a week.


If a pro buying your own tools, Snap-On tends to be the de facto due to access and tool quality.
Work in maintenance and where tools are supplied ansd you'll see other industrail brands.

Home mechanics seldom have the funds to spring for high end thus it's middle or low with a smattering of high end.

Okay, i guess i got lucky last time, Matco + Snap-On guy came buy once a week and stayed for at least an hour, sometimes more. That's a fair point, my personal stash is more along the lines of HF, some ratcheting GearWrench i got for working in tight spaces on my bike, and a handful of random stuff.

Proto and SK are at or near truck quality for less than truck prices. They should be in anybody's top 5 in regards to USA made tools. Depends on the item, but I would go as far as saying they better than Mac and Matco in many cases.

Okay, i had assumed they were the same concept as Bluepoint, someone at the old shop once told me that Matco owns the company that makes proto or SK, i forget which.
I always knew Matco as the go-to for all tool box needs. I was told they then they branched into tools, where Snap-On was always tools, but makes crummier tool-boxes.

Everybody's opinion on which tool brand is best is like asking ford vs Chevy. As for matco, their 88 tooth ratchets are nice. They make nice boxes. People really like their pinless impact swivel sockets. Outside of that, a lot of stuff is import and their prices can be higher then SO.

I was expecting the Ford vs. Chevy argument, and i've heard great things about those swivels!

Blondes or Red heads, tall or short, import or domestic, etc....

You can go round and round making yourself dizzy trying to figure which brand is better than another but, it's really wasted effort.

You've left out choice in your ranking of brands. Choice? Yes. you might like snap on for anything flare nut related but, prefer Proto's new Duratec screwdrivers over those instinct models from snappy for instance. Or prefer knipex pliers to channellocks, etc.

The other issue is that tools have gotten better across the board. Features that were once only available from a truck brand like off corner engagement or antislip open ends, are now widely available on other brands.

Yes, there are far too many Snap on and Harbor Freight threads here that overlook other options but, those two brands are polar opposites and get all of the press for some unknown reason. There are plenty of other choice out there, find the one that meets your needs best.

Fair enough, i'll have to make this decision as i go

From bottom to top I'd go like this for hardline tool quality.

Various "no name" store brands
Craftsman
HF
Husky
Kobalt
Gear Wrench
MAC
MATCO
Proto
SK
Cornwell
SO
Wright

Who is Wright? I've heard Cornwell, and know some fans, but all i saw regularly was Matco and Snap-On, aside from the guys with Cornwell / MAC that moved there.

Mac/Matco/Cornwell make very few of their tools these days. Matco is pretty much rebranded Danahar across the board. Not sure who Mac/Cornwell uses, but they aren't great either.

Sk and Snap On make pretty much their full line of tools. They have been around for years and are truly US made.

All that other stuff is similar and a simple coin flip would dictate my purchase.

Alright, i had been under the impression Snap-On had been outsourcing a lot of their stuff recently, i've quite a few "made in china" tools from Snap-On according to their website.

People who buy from one of the "big 4" (Snap-on, Mac, Matco & Cornwell) usually prefer one of the 4 due to...
A.) Which ones are available (truck they can access or not)
B.) Who gives them the best deal/price
C.) Which one is the coolest/not a ****/service quality

I have found those are the main reasons one person in a certain area picks which of the 4 he likes best.

As for which is truly best, it's all a matter of opinion.

I use to see Snap-on and Mac every week when I worked on cars for a living(rural area/farm country). Both were cool. Mac would haggle, Snap-on wouldn't. Both made up broken tools no problem. Never had any "abuse or wear item" arguments.

I ran a tab with both trucks. I bought what I liked. A made judgement calls on which truck sold the best tool that suited my needs and bought from that truck. Most hard line stuff from Snappy, mostly odds and ends from Mac. Both equaled out to a regular $25 a week.

We no longer have a regular Mac guy in my town (small town 12K population), but I can track down my old Mac guy when I need something specifically from him.

I've met a Cornwell guy about 45 miles (200k population) from here and bet I can find a Matco guy in that same area the Cornwell guy is in. I plan on buying a few things from both, just throwing to much money at my Snap-on guy right now to have any spare money to throw at them.

That's odd (the distance to them), out where i live now we have Matco / Snap-On and they both gravitate towards small shops for some reasons (like 2-3 people sized shops), i haven't talked to either yet, but mostly because i don't need to burn through my cash at this exact moment.

Thanks for your responses! Glad to learn more about some companies other than Snap-On and Matco!

 

[Hantke]

You may have an expensive tool and an inexpensive tool and you will find yourself using the latter all the time because somehow it fits the job better. You shouldn't suffer the expensive tool just because it's expensive.

There are a few occasions that the expensive tools were just too bulky (of course, now they make a "thin" version that they want you to buy as well) and i used a few GearWrench Wrenches which were thinner.

 

[ihateminimumwage]

Proto and SK are at or near truck quality for less than truck prices. They should be in anybody's top 5 in regards to USA made tools. Depends on the item, but I would go as far as saying they better than Mac and Matco in many cases.

Amen. Throw Williams USA up there too.

Matco is pretty much all re-brands. Ratchets are Armstrong, Pinless Swivel Impacts are Craftsman (Pre-China), Torque Wrenches & ADV Impact sockets are Gearwrench, Impact Wrenches are IR, Pliers are Knipex, Screwdrivers are Witte, almost every specialty tool is KD, OTC or Lisle. All with at least 2x the price tag.
http://www.garagejournal.com/forum/showthread.php?t=136120

There's always crossover and re-branding, but Matco takes it to an extreme. Many times they don't even change a part number, just stamp their logo on the handle next to the original manufacturer logo.

 

[cheechi]

Yeah, gearwrench should be by Evercraft...

The old NAPA brand was rebranded GW. Isn't Evercraft also?

I was there looking at the Carlyle individuals and they don't look exact but are similar to GW also. based on look & feel but not use I would put Evercraft, Carlyle, and Duralast (or whatever the Autozone lifetime brand is) in about the same category, with an edge to Carlyle. None seem any better than GW quality though.

 

[Hantke]

Amen. Throw Williams USA up there too.

Matco is pretty much all re-brands. Ratchets are Armstrong, Pinless Swivel Impacts are Craftsman (Pre-China), Torque Wrenches & ADV Impact sockets are Gearwrench, Impact Wrenches are IR, Pliers are Knipex, Screwdrivers are Witte, almost every specialty tool is KD, OTC or Lisle. All with at least 2x the price tag.
http://www.garagejournal.com/forum/showthread.php?t=136120

There's always crossover and re-branding, but Matco takes it to an extreme. Many times they don't even change a part number, just stamp their logo on the handle next to the original manufacturer logo.

I knew Snap-On rebranded lisle tools, didn't know Matco went to that extreme, though i suppose the Matco price is because they deliver it to your doorstep instead of going to a store. thank for the link!

The old NAPA brand was rebranded GW. Isn't Evercraft also?

I was there looking at the Carlyle individuals and they don't look exact but are similar to GW also. based on look & feel but not use I would put Evercraft, Carlyle, and Duralast (or whatever the Autozone lifetime brand is) in about the same category, with an edge to Carlyle. None seem any better than GW quality though.

Haven't seen Carlyle before, and doesn't Auto-Zone carry Duralast? i don't know why, but the name just strikes me as a cheap brand.

 

[steelespeed]

In my opinion, the new Carlyle stuff seems nicer than most of the other commonly available import tools.

I know GearWrench gets a ridiculous amount of love on this forum, but I just can't see the point in purchasing Chinese made tools when quality products from USA, Japan, Germany and Taiwan are available.

We all complain that Craftsman has gone to China and then rush out as fast as we can and purchase Chinese produced GearWrench.

I wish I had as much enthusiasm as others here for SK. This is a brand that I would love to support, but ongoing issues with quality and production for the few pieces I have or have seen keeps me from committing to their line. Maybe I was just unlucky and got pre-Ideal stock, but I think there have been a few examples/threads of socket finish problems.

If money were no object I would have a box full of Snap-on. I was skeptical at first, but the quality is top notch.

 

[Kin Creed]

Who is Wright?

ACME tools in the Upper Midwest carried a decent amount of this brand in their store the last time I was in there a few months back. They looked nice and I don't recall them being super pricey, but certainly not inexpensive.

They do not seem to be available on ACME's website, might be in store only. Yet another example of ACME carrying nice tools!

 

[ihateminimumwage]

I know GearWrench gets a ridiculous amount of love on this forum, but I just can't see the point in purchasing Chinese made tools when quality products from USA, Japan, Germany and Taiwan are available.

We all complain that Craftsman has gone to China and then rush out as fast as we can and purchase Chinese produced GearWrench.

Most of Gearwrench's offerings are Taiwan (every tool I own of theirs is Taiwan, and great quality). Their lower tier offerings of Chinese tools are pretty much all found at Sears, and a couple of the auto-parts stores.
Honestly the PRC offerings from GW are VERY limited, but I wish they would cut them out all together since all they do is give the brand a bad rap.

 

[steelespeed]

Most of Gearwrench's offerings are Taiwan (every tool I own of theirs is Taiwan, and great quality). Their lower tier offerings of Chinese tools are pretty much all found at Sears, and a couple of the auto-parts stores.
Honestly the PRC offerings from GW are VERY limited, but I wish they would cut them out all together since all they do is give the brand a bad rap.

I didn't realize this as the GearWrench socket sets available at my local Sears were marked as made in China. Maybe I mis-read the label or had a particular product in hand?

Are their sockets, ratchets, and extensions made in Taiwan?

 

[Davefr]

Who is Wright? I've heard Cornwell, and know some fans, but all i saw regularly was Matco and Snap-On, aside from the guys with Cornwell / MAC that moved there.

Thanks for your responses! Glad to learn more about some companies other than Snap-On and Matco!

Wright is a 100% US company focused primarily in the industrial tool sector. (you don't hear of them much in automotive field except here on GJ).

I think they make the finest wrenches on the planet.

They're priced about where SK and Williams are at but not stupid high like SO.

The problem with Wright is that it's very hard to find a distributor. However Amazon sells a number of Wright sets.

http://www.wrighttool.com/

http://www.garagejournal.com/forum/showthread.php?t=237413&highlight=wright

 

[92integra]

I'll throw this into the matco re branded mess... All the they sell things re branded the also warranty so if it's a little extra and I can get it warrantied easy as pie I'm down for matco. This being said I'm still in school and getting 50 percent off matco so I guess I'm bias

 

[Zeke]

Sears stopped making good Craftsman tools long ago. All their stuff is pretty much made in China now and not much better then HF.

If better at all. While CM has gone down a bit HF has come up a lot. I have always maintained that if my money was going to China, then the less the better. Why pay more than the lowest price?

 

[crewchief888]

People who buy from one of the "big 4" (Snap-on, Mac, Matco & Cornwell) usually prefer one of the 4 due to...
A.) Which ones are available (truck they can access or not)
B.) Who gives them the best deal/price
C.) Which one is the coolest/not a ****/service quality

I have found those are the main reasons one person in a certain area picks which of the 4 he likes best.

As for which is truly best, it's all a matter of opinion.


I bought what I liked. A made judgement calls on which truck sold the best tool that suited my needs and bought from that truck. Most hard line stuff from Snappy, equaled out to a regular $25 a week.

+1

over the past 30 years, i've had good, bad, and non existant dealers.

ive bought from all the big 3 over the years, and have proto, armstrong, sk, williams, and many other brands in both my work and home boxes.

IMHO no one company has the "best tool for the job"

i buy what i need when i need it, so you'll find a LOT of single sockets and wrenches in my boxes. theres just too many tools out there i'll never use in my line of work.
you'll also see multiples of the same tool, usually different brands

i'd venture to say that if you looked at an "oldtimers" toolbox (like mine) you'll find more brands represented that you'd imagine.
all a matter of choice.....




EDIT: wow i just called myself an oldtimer...

 

[Hantke]

Wright is a 100% US company focused primarily in the industrial tool sector. (you don't hear of them much in automotive field except here on GJ).

I think they make the finest wrenches on the planet.

They're priced about where SK and Williams are at but not stupid high like SO.

The problem with Wright is that it's very hard to find a distributor. However Amazon sells a number of Wright sets.

http://www.wrighttool.com/

http://www.garagejournal.com/forum/showthread.php?t=237413&highlight=wright

Cool! Too bad they weren't in montana with me! i'd have appreciated the chance to play with some new toys, i mean tools.

If better at all. While CM has gone down a bit HF has come up a lot. I have always maintained that if my money was going to China, then the less the better. Why pay more than the lowest price?

Fair enough, i've never been a huge Craftsman fan, just never felt right in my hands, a couple old craftsmen wrenches i appreciated, but never felt the need to buy.

+1

over the past 30 years, i've had good, bad, and non existant dealers.

ive bought from all the big 3 over the years, and have proto, armstrong, sk, williams, and many other brands in both my work and home boxes.

IMHO no one company has the "best tool for the job"

i buy what i need when i need it, so you'll find a LOT of single sockets and wrenches in my boxes. theres just too many tools out there i'll never use in my line of work.
you'll also see multiples of the same tool, usually different brands

i'd venture to say that if you looked at an "oldtimers" toolbox (like mine) you'll find more brands represented that you'd imagine.
all a matter of choice.....




EDIT: wow i just called myself an oldtimer...

haha, that's a very good point old-timer! but more seriously, is there a thread of tools people would "never" buy? i see an opportunity. I know that i for one learn more from pissed off purchasers than fanboys

 

[youngridge]

Tool truck are nice, but they arent always their, fact. Mac matco and so always used to stop, maybe once a week or every 2, if I break a tool, I do not want to wait more than an hour to get it replaced, just my opinion. Plus one napa, auto value, etc...

 

[Conductor562]

Tool truck are nice, but they arent always their, fact. Mac matco and so always used to stop, maybe once a week or every 2, if I break a tool, I do not want to wait more than an hour to get it replaced, just my opinion. Plus one napa, auto value, etc...

No more than an hour? Wow, not asking for much are you

 

[ihateminimumwage]

I didn't realize this as the GearWrench socket sets available at my local Sears were marked as made in China. Maybe I mis-read the label or had a particular product in hand?

Are their sockets, ratchets, and extensions made in Taiwan?

Yes, but some of their stuff has the cheap-o Chinese version as well (Certain ratcheting wrench sets and 'gimmicky' tools). Almost all the GW that Sears stocks is made in China (Some of the 20pc ratcheting wrench sets are still Taiwan).

The GW Taiwan sockets are equal in quality to the Blue Point/Williams Taiwan, extensions are well made, ratchets are either 60, 84 or 120 teeth. The 60T & 84T models can have a Matco 88 tooth rebuild kit dropped right in.

I've bought my sockets and ratchets through Amazon, and my extensions through Advance Auto, and some ratcheting wrenches straight from GW, and have yet to have anything made in China show up.
I returned a set of flex-head ratcheting wrenches that I ordered for pickup from Sears because they were Chinese.

 

[youngridge]

No more than an hour? Wow, not asking for much are you

Just that picky not sure if thats good or bad....

 

[Conductor562]

Just that picky not sure if thats good or bad....

To each his own man. Just seems like a 1 hour requirement pretty much limits you to whatever the closet store to you sells.

You a mechanic on the HealthNet chopper or something?

 

[Hantke]

So on the GearWrench part, i got one at a pawn shop for like $4-5 (not the cheapest, but it was worth the money for the convenience), it has a really odd L shape marking with a vertical - inside the L, does this specify where it was made? only one i ever got with this mark, and it was still new in the package, so it came like that.

 

[iajonesy]

Man,I've been on this cite for a while now,and it seems like this topic has been beat to death. I will have 39 plus years as a maintenance machinist and 6 plus years as an airframe repairman before that,so I"ve wrenched for a lot of years for a living and as a hobby. The one thing I know for sure is that everyone has their favorite brand of tools, and it's usually what they can afford or want to spend on tools and they will fight to the bitter end to justify their favorites.
We would get more done in the garage/shop if we stopped the ******* contests about tool brands.The fasteners don't care what brand of wrench is on them.

Mike

 

[youngridge]

To each his own man. Just seems like a 1 hour requirement pretty much limits you to whatever the closet store to you sells.

You a mechanic on the HealthNet chopper or something?

I will reclarify that, it takes 10 minutes to run to the local store to get what I need, versus waiting how many days for a truck to stop by, I can call ahead, make sure they got it, then go pick it up at break. Same kind of deal as being a truck customer, if your a good customer, no questions asked and they replace it. I just hate waiting days for the truck to stop, and no they wont swing by and drop it off quick, and wont mail unless I send them the broken one first.