Mohawk price/spam turned me off

[jmiller_2308]

After reading reviews about the mohawk lift and realizing it may solve some of the issues I have with my garage I tried to pursue pricing estimates. The ultimate result was a HUGE turn off.

1) They don't tell you the price on the web site - DING DING DING - HUGE RED FLAG.

2) Fill out the forms to get information and what do I get, more of the same stuff that they have online but now I have a person to contact for more info.

3) Contact that person and get more of the same **** back but still no price. Also get glossy info in the mail but still nothing more than I can find on the website.

4) I clarify to the contact that I already have all I need to know about the lift except for price. I express my concern that the lack of available pricing makes me feel it is beyond my budget and ask simply for an estimate so that I can determine if it is even worth pursuing further.

5) Finally get a straight answer and yes, it was beyond what I wanted to spend. I politely thanked the guy, moved the lift to be a remote possibility and thought this was over until I finished looking at the other options.

6) Sigh, its been a month now and I continue to receive mail and email from mohawk; they won't leave me alone. DANG - this is now just spam.

I'm not sure how others feel but to me this type of marketing is a huge turn off. The lift wasn't too far out of my budget and I was keeping it on the list as a remote possibility but this type of **** pisses me off and now no matter what I will not buy from them.

 

[bsg]

I had the same thing happen with Miracle Truss, they kept calling me for two years after the first contact.

If your serious about the Mohawk just call them, they are excellent to deal with and very helpful.

Here's a link to the price list.

http://www.mohawklifts.com/gov/RETAIL%20Price%20Sheet.pdf

Please let us know how you make out.
You won't regret going with the Mohawk.

Kevin

 

[mggreen]

So, which lift and what was the price? Was shipping included? I'm with you, I hate when I have to beg for a price on something. They look like great heavy-duty lifts. I am going to put one in this winter and may go with a 2 post Bendpak or a Challenger since they are in Louisville, Kentucky.

 

[bsg]

So, which lift and what was the price? Was shipping included? I'm with you, I hate when I have to beg for a price on something. They look like great heavy-duty lifts. I am going to put one in this winter and may go with a 2 post Bendpak or a Challenger since they are in Louisville, Kentucky.

I don't know if that question is directed at me or the OP?

If it was me I bought two used LMF12, I needed new stickers for when I repaint them.
I also had some other questions, I have to say their customer service has been excellent and the prices for parts is very reasonable.

Kevin

 

[Modern Jess]

IMHO, companies that are dodgy about the price of their products are probably clinging to an antiquated business model. If they want to sell something in today's market, they have to be able to easily articulate why their product is better and why it warrants that price.

If they can't easily tell us why their product is better without a personal sales pitch, it probably isn't.

 

[Scud67]

Unless you are using the lift in a "professional" situation, Mohawks are too expensive. For the average home garage, any of the other brands will do just fine.... Atlas, Challenger, Bendpak..... too many to list. I looked at Mohawks, but for the price I paid for my lift, I can use the 6k on much needed other things around the house. The lift I have does what I need, and the manufacturer has never had a "lift failure", it has always been operator error or a bad install.

 

[bsg]

The lift I have does what I need, and the manufacturer has never had a "lift failure", it has always been operator error or a bad install.

Now that would make me feel so much better.

How many of the current manufacture's can supply parts and or service for their old lifts?
I'm not talking ten years but twenty year old lifts.
Service and support go a long way for me when I put down my hard earned cash.

I would not buy a lift that is not made in the USA, period!
You can crawl under any lift you want, I'm not willing to take that risk.

Kevin

 

[fourjeepin]

If they can't easily tell us why their product is better without a personal sales pitch, it probably isn't.

Agreed. I am shopping for replacement windows and had this happen this week. Woman calls me to setup an apt during work and I am slammed. 10 mins into what should have been a 2 minute call she tells me the sales apt will be 90 mins. "No thank you!" Was the last thing she heard before the dial tone.

 

[Scud67]

Now that would make me feel so much better.

How many of the current manufacture's can supply parts and or service for their old lifts?
I'm not talking ten years but twenty year old lifts.
Service and support go a long way for me when I put down my hard earned cash.

I would not buy a lift that is not made in the USA, period!
You can crawl under any lift you want, I'm not willing to take that risk.

Kevin

I'm pretty sure Challenger and Bendpak have been around a long time.... when I started in the automotive field 30 years ago, we had Bendpak lifts - and they are still in that shop working every day.
My post, as far as your comment "not willing to take that risk", was meant to say that most of these lifts are safe without spending almost 3x what you have to. If money were no object and I had that much disposable income, I might have purchased a Mohawk, but then again, I didn't really see the value in spending THAT much more on what I did not need.... very few of the manufacturers have had actual equipment on their lifts fail (other than seals leaking, a motor failure or other maintenance type of things) - most failures are due to improper loading, not using the safety locks, anchors letting go, etc.

 

[Shadowdog500]

Your experience was different than mine.

I also found the pricing sheet on their website(not hard to find actually).

I did call and received a package with info in the mail followed up with a call from the the local dealer.

Told him I was thinking about it but was still shopping around on what lift to get, and that was it, I didn't get bugged at all.

My BIL is the head mechanic at a shop that my Mohawk dealer services, and he asked the dealer if he had a used system 1 whenever the dealer came in. The first time he did, I got an immediate call form my BIL, and I bought the lift on the spot.


No high pressure at all and no spam. Must be your local dealer, because my experience was different. I had my lift installed on my birthday, when the dealer found out he threw in a scale as a birthday present.


Chris

 

[Majordisorder]

I usually don't mind the advertising mail, wish they would print it on paper soft enough for **** wipe.

 

[Strouty]

Comparing a mohawk lift to any other lift is like comparing a yugo to a suburban.

Any reputable company has an email unsubscribe feature, did you use it?

Also I am pretty sure going through a local lift dealer will get you a better price.

I am sorry to hear about all the excess information, unlike the cheapo lift manufacturers that can't even tell you what color your lift will be.

 

[Ironcrow]

IMHO, companies that are dodgy about the price of their products are probably clinging to an antiquated business model.

You got that right! Ever try to get something as clear as the Monroney window sticker out of a car manufacturer's website? ha ha. But, you go to the dealer and after you straight arm the sales guy what's the first thing you look at? The window sticker...Of course; talk about clinging to a sales model...franchise car dealers only exist at all through force of law...

On a Mohawk website my expectation is the price and how to order one (preferably stick it in my shopping cart) to be featured prominently on the product page.

 

[bsg]

I'm pretty sure Challenger and Bendpak have been around a long time.... when I started in the automotive field 30 years ago, we had Bendpak lifts - and they are still in that shop working every day.
My post, as far as your comment "not willing to take that risk", was meant to say that most of these lifts are safe without spending almost 3x what you have to. If money were no object and I had that much disposable income, I might have purchased a Mohawk, but then again, I didn't really see the value in spending THAT much more on what I did not need.... very few of the manufacturers have had actual equipment on their lifts fail (other than seals leaking, a motor failure or other maintenance type of things) - most failures are due to improper loading, not using the safety locks, anchors letting go, etc.

What is the current price for a new Bendpack or Challenger 7000 lb. lift?

The current price for a Mohawk TP with no haggling is $7000, so the Bendpack or Challenger would have to come in under $2333.

If that is the case I could see why people opt for the cheaper solution.

I look at it differently, I bought a Mohawk because I'm sure the lift will outlast me.

This is the same as discussing why would you buy Snapon tools versus Craftsman or and other brand.

I'm not as much brand loyal as I am not willing to buy something cheap that could possibly let me down at some point, I'm sure the Mohawk lift will not be in that category.

Kevin

 

[jmiller_2308]

I had the same thing happen with Miracle Truss, they kept calling me for two years after the first contact.

If your serious about the Mohawk just call them, they are excellent to deal with and very helpful.

Here's a link to the price list.

http://www.mohawklifts.com/gov/RETAIL%20Price%20Sheet.pdf

Please let us know how you make out.
You won't regret going with the Mohawk.

Kevin

How in the heck you found that price sheet is beyond me. Maybe my issue is with the web page designer for not making it easier for me to find the stuff.

I went to the site specifically to learn about the scissor lift. No links for pricing off the pages for the lift. No links for pricing off the product, sales, quick links, or company info links. Search gave me lots of results but too many without a clear indication of any of them bringing me to a price lift. The finance link didn't have any pricing. Even the questions to ask before buying a lift didn't have pricing. Links at bottom of the page were equally miserable. Where the heck did you find that page?

I think mohawk has a lot of info on their website and I clearly knew everything I needed to know about their lifts except for the price and for some reason it took forever for them to cough that information up.

I do think the scissor lift is about 50% more than a comparable mid-height from others but it also seems to be a lot more lift for the money. However, ultimately I remain so put off by companies that can't clearly tell you what they are selling their product for that I will not be doing business with them.

 

[bsg]

How in the heck you found that price sheet is beyond me. Maybe my issue is with the web page designer for not making it easier for me to find the stuff.

I went to the site specifically to learn about the scissor lift. No links for pricing off the pages for the lift. No links for pricing off the product, sales, quick links, or company info links. Search gave me lots of results but too many without a clear indication of any of them bringing me to a price lift. The finance link didn't have any pricing. Even the questions to ask before buying a lift didn't have pricing. Links at bottom of the page were equally miserable. Where the heck did you find that page?

I think mohawk has a lot of info on their website and I clearly knew everything I needed to know about their lifts except for the price and for some reason it took forever for them to cough that information up.

I do think the scissor lift is about 50% more than a comparable mid-height from others but it also seems to be a lot more lift for the money. However, ultimately I remain so put off by companies that can't clearly tell you what they are selling their product for that I will not be doing business with them.

I cheated, I googled it and it led me to a post here on Garage Journal!

I tried looking up the price list on Mohawk's site and cannot find it, I know I did find it in the past.

Maybe they are updating their website.
If I was interested in any of their products I would call them, they have been very helpful every time I have talked to them.

Kevin

 

[evildky]

Comparing a mohawk lift to any other lift is like comparing a yugo to a suburban.

Um, they're both ****. Actually I'd rather have the YUGO at this point, they have started to appreciate, the gas is way cheaper, they are way more fun to drive, and it's one of the most reliable fiat powered cars around.