I am not sure, but no matter how old it is this is unacceptable for how well it was taken care of and the great condition it was in.
My Saw Exploded.
- Thread starter brokensaw
- Start date
I am not sure, but no matter how old it is this is unacceptable for how well it was taken care of and the great condition it was in.
there should be no comment on the PVC pipe because it exploded before the blade even touched the pipe at all the only cut on the pipe was the result of a piece of the lower guard that flew off the cut was slanted and curved in a way that was impossible for the blade to do and it was 2 inches away from the blade.
I will be wearing a full face shield from now on though, I was completely missed by all flying debris, But I guess it was a trade have it happen later and get completely missed by debris or have it happen earlier and have debris hit your face-shield.
Whats to miss, the blade did not even touch the pipe before it exploded. and its a saw it supposed to cut things, I had it clamped down. because it was a pipe. I cut out the part that was cut by a flying piece of the lower guard with a manual hack saw because I was done with power tools for the day. I needed to cut it because I was making a raceway for the cables to my computer, and Yes I am a computer geek, but that being said it does not mean I do not know what I am doing with tools.
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I will never have a facebook account, they keep everything indefinitely and sell info. so that option is out. I would totally use it if facebook had better policies.
Did the pipe explode or did the saw?
The pipe had nothing to do with it. the blade did not even touch the pipe. And I was cutting the pipe to make a raceway for my computer cables so they are all nice and neat, and pulled up and out of the way of my wireless network card's antennas. Yes I am a computer geek, but that being said it does not mean I don't know what I am doing or how to use tools.
Wamsutta
Well-known member
Did you have any kind of eye protection at all on?
ChevyEFI
Well-known member
Please point these out in your pictures.
And lawyer up if you really want to "Make it right."
This goes to show anyone (NOT THE OP, just in general) no matter how many times you do something, something can always happen that you do not expect. Glad you are fine and not hurt, I am equally glad I remove the guards off of all my saws. Do not tell Sears you were about to cut PVC, if it goes into a legal battle, even though you did not cut it they can use that info against you.
1950mercury
Well-known member
I agree
Its a saw, and a cheap one at that, when things get stuck in the blade bad things happen. Good luck proving it wasn't operator error or neglect. One of the first things every power tool manual says is to check for damaged or loose parts before operation. Other than that stuff happens especially around objects spinning at 5000RPM. Repair the saw or throw it away and move on.
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Of course it matters.
In warranty? You get a new saw.
Out of warranty? You're going to have to explain why nobody else has had this same problem. There's a hundred thousand of these saws out there, but only one of YOU.
If you've used this thing for a few years, then obviously the way it was built wasn't "unacceptable", or it would have blown up long before now. Something changed, and Sears didn't change it- you did.
Call them direct, make up a name and tell them you are your attorney
. That'll get'em off their asses.Once it's settled quit buying garbage from a failed company.
LB-1911
ALLIANCE MEMBER
1/2 of the laser disc is still on the blade the other half is on the table, refer to attachment below.
The laser guide is what caused it, the guide flew apart and and the two pieces it split
I think it's a very unfortunate coincidence that you were using the saw to cut the PVC pipe when this happened. Regardless of the blade actually touching it or not. I suspect you're going to have to lie about that to get Sears to do something for you.
But maybe they will give you another saw just so you will go away if you make enough noise about it.
But maybe they will give you another saw just so you will go away if you make enough noise about it.
When was the last time you checked for loose or damaged parts?
I didn't see how old the saw was, but honestly if it's out of warranty and it did fine for this long something obviously loosened up and dropped the laser guide. If Out of warranty Sears has no obligation to replace your saw, they have the option to, but I'm sure if you read the fine print of that nifty little pamphlet you probably threw away it probably says "inspect for loose or damaged parts before each use". Who actually does that? Probably very few, but it covers their *** from people such as you.
If it were me I'd contact Customer Support, see if they can do anything, if not, since it was out of warranty and lasted this long, I'd cut my losses and buy a Bosch.
I didn't see how old the saw was, but honestly if it's out of warranty and it did fine for this long something obviously loosened up and dropped the laser guide. If Out of warranty Sears has no obligation to replace your saw, they have the option to, but I'm sure if you read the fine print of that nifty little pamphlet you probably threw away it probably says "inspect for loose or damaged parts before each use". Who actually does that? Probably very few, but it covers their *** from people such as you.
If it were me I'd contact Customer Support, see if they can do anything, if not, since it was out of warranty and lasted this long, I'd cut my losses and buy a Bosch.
Since he chose not to answer the main question then he probably wants something more than a new saw which he will be lucky to get. I find it highly unusual that he was attempting to cut pvc when this happened.
G_P
Well-known member
Or they will just delete the post, and block you from posting on their page if you repost it. More than a few companies will erase posts criticizing them or pointing out flaws in their products.
mmack66
Well-known member
Seems like I have heard about issues with the laser guides on miter saws. The Ridgid saw I bought had one that attached to the arbor, but I never installed it.
Zrexxer
Well-known member
And that is hands-down the worst advice in an already questionable thread.Call them direct, make up a name and tell them you are your attorney
Once it's settled quit buying garbage from a failed company.
Zeke
Well-known member
I don't question anything about this unfortunate and very scary incident. It certainly is a wake up call for any of us who are complacent like me.
What I do have some wonderment about is the user name and the fact that all 18 of his/her posts (to date) are about this incident.
What I do have some wonderment about is the user name and the fact that all 18 of his/her posts (to date) are about this incident.
fourjeepin
Well-known member
My wife has used twitter to get help from a company when getting the run around. Not sure if it will help with Sears as others have already mentioned, they are dying slowly.
Sounds like you have it all figured out. If Sears doesn't address your dissatisfaction you always have redress available in the courts.
But you already knew that.
You seriously started an account here named "Brokensaw" because of this incident?
rlitman
Well-known member
Yeah, I got that. PVC pipe is more of an inside joke / recurring melee on this board. Nothing against your low post count, but that would explain why you didn't get the joke.
Anyway, that's why my first post first said to report this to the CPSC. You've got a textbook report for them. Next would be social media (though links on here may get you almost as much attention).
Comments about not telling Sears' lawers that you were about to cut PVC pipe are irrelevant. If this makes it to court, any comments you made here will likely be discovered... Anyway, as stated above, there's certainly no reason to highlight that.
383 240z
Well-known member
Wait, let me get this straight, you bought a tool, used it a bunch, past its warranty period and it broke. You didn't get hurt, yet you want "something" for it breaking. Dude, your not getting a free saw, your not getting a settlement. If your contemplating filing a lawsuit, your, well my mother raised me better than to say what I'm thinking.
383 240z
Well-known member
For this type of lawsuit to win at trial, you have to PROVE negligence on Sears part, happen to have an email from Royobi say thing the laser will fall of and kill people unless you approve the cost for this new mount" Then you also need one from Sears saying "nope not spending any more, let a few people die". Get real man. Tools break, things happen and power tools are dangerous. Breath in, breath out and move on
rlitman
Well-known member
Not quite. If you can prove that the clamp was likely to disintegrate during normal operation, then you might have a case.
If you start with the CPSC, you will find out if other people had the same issue.
1950mercury
Well-known member
Throw the fu©ing piece of sh!t in the garbage and get on with your life
Zeke
Well-known member
Funny how the tide flows in then flows back out.
metaldad
Well-known member
well, i see that i probably should wear a face shield when using a miter saw.
i have had saws for many years.
used them to cut just about everything.
some usage may have been questionable.
so what. i have face shields. just a little more effort on my end is needed
i have had saws for many years.
used them to cut just about everything.
some usage may have been questionable.
so what. i have face shields. just a little more effort on my end is needed
54FordPanel
Well-known member
I find it ironic that the OP became a member, chooses 'Brokensaw" as his username, and attempts to put public pressure on Sears to 'make it right', but refuses to answer what it is exactly that he wants Sears to do to 'make it right'.
Once again, Brokensaw:
What.
Do.
You.
Want.
From.
Sears?
Do you want them to replace the saw? Do you want them to replace the saw and give you money? A shopping spree? What do you want?
I am glad you weren't hurt. But the fact is, you weren't hurt. Your saw broke, spectacularly and possibly very dangerously. Ok, so....what do you want?
Once again, Brokensaw:
What.
Do.
You.
Want.
From.
Sears?
Do you want them to replace the saw? Do you want them to replace the saw and give you money? A shopping spree? What do you want?
I am glad you weren't hurt. But the fact is, you weren't hurt. Your saw broke, spectacularly and possibly very dangerously. Ok, so....what do you want?
crbassassin
Member
- Joined
- Apr 23, 2011
- Messages
- 19
Well, guess what? They know now.
I'd like to see a close up of the piece of pipe you cut off showing where the hole is from the piece of guard. A real close up and the shrapnel that made it. I know you said the pipe's not relevant but I find it astonishing that a projectile would strike a 2" round pvc pipe on an angle (not dead on) and punch a hole in it instead of glancing off so just for interest's sake I'd like to see the hole.
logical
Well-known member
even given all of that you'd need to prove damages as just an individual bringing a lawsuit..... which as we all know would be a crazy waste of a few grand in legal fees in this case. An old out of warranty saw broke, yes it could have hurt you but it didn't. Sears at most owes you a new piece of plastic pipe. As a class action attempting to get them to do a recall or extended warranty, sure there might be something there, do you have a few hundred grand to wager finding out?
KnurledNut
Well-known member
You have stated (and defended) multiple times that the blade never touched the pipe. However, the blade shows the infamous white burn mark below the teeth that any trained eye knows comes only from cutting pvc. I would like to believe your story, but having cut pvc more times than i care to relate, and knowing how it responds, leaves me a bit skeptical of what actually happened. Regardless, be glad you didn't get hurt, and learn from this.
Dagny
Well-known member
When cutting pvc pipe extra care should be taken. Make sure the saw is up to speed before cutting and that cut is complete before letting off the trigger. anyone who cuts a lot of pvc pipe will know what Im talking about.
Fender1325
Well-known member
- Joined
- Dec 30, 2014
- Messages
- 1,309
For my own knowledge - why would pvc pipe be too much for any blade in a miter saw? Its plastic and the blade is designed for in my thoughts, harder material.
Now, given that cutting pvc isnt a known problem, I would skip the phone tag run around with craftsman and carry the saw down to craftsman and put it on their desk. If the regular clerk wouldnt at least replace the saw, Id ask for the manager, and the next and so on.
If they truly wont budge, atleast make enough of a scene on a Saturday to deter other customers from using craftsman tools.
I have had mostly good experience with craftsman, although Id say I like my older craftsman stuff better then the modern day Chinese specials.
Now, given that cutting pvc isnt a known problem, I would skip the phone tag run around with craftsman and carry the saw down to craftsman and put it on their desk. If the regular clerk wouldnt at least replace the saw, Id ask for the manager, and the next and so on.
If they truly wont budge, atleast make enough of a scene on a Saturday to deter other customers from using craftsman tools.
I have had mostly good experience with craftsman, although Id say I like my older craftsman stuff better then the modern day Chinese specials.
I'm not really getting why a clerk or his manager would replace an out of warranty saw. Would they replace it because the motor burned out or something? I don't think they would. So what's the real difference between being SOL because your motor burned up after the warranty expired and being SOL because your saw is in pieces after the warranty expired?
If exploding an old craftsman miter saw gets you a new one even though the warranty is out I'm pretty sure a few people are going to be spending some quality time with craigslist and a hammer, or some PVC pipe.