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Stanley Black & Decker buys Craftsman

JohnnyK8

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My Grandfather was a Craftsman guy and therefore so was my Dad. I started my first tool mongering with Craftsman and I would love to see the brand reinvigorated. I have never had a problem with tools breaking on the rare occasion the warranty was painless.

If there was a larger selection at the farm stores and home stores I would by more CM tools. Looks like this might be their plan.

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winlinmac

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Can someone tell me what's going to happen now to Craftsman Industrial? For those that have a set of Craftsman Industrial sockets, to whom do we contact for warranty replacement?
 

pauls_workshop

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Some questioned what will happen to Western Forge and Wilde. I don't think much will change. I don't think Stanley has a USA based pliers manufacturer. All their USA made pliers in the Mac line up are Channellock made. Some PROTO are Wilde if not all Wilde made. Maybe with the craftsman relationship more of that business will go to WF and Wilde. Now Stanley does have USA based plants making screwdrivers. So that part could be a blow to WF. USA MADE craftsman pliers are fantastic quality for the money. I really like their slip joints. Craftsman WF made pliers are far better than any of the other store brands.

Yeah agreed. The Western Forge and Wilde made Craftsman products are all real good and great values for the money and have been for decades going. I hope they continue as suppliers. I do see problems with the screwdriver side though as you do. Stanley can make some pretty good screwdrivers if they want to. They can also make junk. Also Vaughan made hammers are all good Craftsman products. Hope they stay as a supplier too. - Paul
 

winlinmac

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Ace Hardware had USA-made Stanley Screwdriver sets for $3 during the holidays, I hope it doesn't go that way where quality subsides.

Yeah agreed. The Western Forge and Wilde made Craftsman products are all real good and great values for the money and have been for decades going. I hope they continue as suppliers. I do see problems with the screwdriver side though as you do. Stanley can make some pretty good screwdrivers if they want to. They can also make junk. Also Vaughan made hammers are all good Craftsman products. Hope they stay as a supplier too. - Paul
 

B_Bimmer

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Can someone tell me what's going to happen now to Craftsman Industrial? For those that have a set of Craftsman Industrial sockets, to whom do we contact for warranty replacement?

Are you actually saying you broke a craftsman industrial tool winlinmac?... Pics or it didn't happen.
 
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Parrothead

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Where would they go to buy sk and Williams? I'm in a lot of hardware type places and rarely if ever see them....

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^^^THIS^^^

I've never seen NEW Wright, SK, Williams, or Proto anywhere. I know about these brands and even own some of them, but I've never seen them in a store. My father had some SK and Wright so that's how I knew about them. Proto I might have known about before here...but maybe not, can't remember. I only knew of Williams because they used to manufacture stuff for Kobalt and that was on the box identifying them as a division of Snap On. I knew about Craftsman because I was given a set of screwdrivers as a kid and I could go touch it in the store. Dad and Grandpa both used them, though they both had professional tools too. I think that's a small part of why those other companies aren't as well known and fight for a small share of the market. Well...that and it's hard to convince DIY'ers they need to spend $65 dollars for 11 sockets when they can get a 21 piece socket set including the ratchet for under $20. When you're changing your brakes to save money, that doesn't seem like a wise investment.
 

EOC_Jason

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Can someone tell me what's going to happen now to Craftsman Industrial? For those that have a set of Craftsman Industrial sockets, to whom do we contact for warranty replacement?

I would assume you can take it to any Sears. They might not have it in stock but they can order you a replacement shipped directly to your home.

It's all a guessing game though until we see what products Stanley will release and where they will be located.
 

winlinmac

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I just hope to get Proto sockets in return as a replacement through their warranty process if the need for warrantying a socket arises :D

I would assume you can take it to any Sears. They might not have it in stock but they can order you a replacement shipped directly to your home.

It's all a guessing game though until we see what products Stanley will release and where they will be located.
 

nbpt100

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You can get SK, Black Hawk and/or Proto tools at some of the smaller autoparts stores. In my area there is a small chain called All Pro and they carry these brands.

My local Ace hardware does carry some Craftsman tools and I inquired about bringing in some broken screw drivers and they told me they only honor the warrantee if you bought them there. I guess you have to save your receipt. The nice thing about the Sears Craftsman warrantee is you don't need a receipt.
I know people have complained about the warrantee with CM over the past few years but I have never had a problem. I have only broke ratchets and screwdrivers. I always got a new replacement with out a hassle.
I guess it varies by store and who is working that day. I hope it does not get worse with Stanley.
 

WittHay

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I would like Craftsman Industrial to become Stanley Craftsman and replace the Expert line

Around Vancouver, BC there is no place where you can walk in and buy Blackhawk, SK, Williams or Wright. There are no Matco or Cornwell dealers.

I would be nice to go to parts/industrial supply store or a Mac tool truck and buy a Craftsman ball pein hammer or a 1 1/8" raised panel wrench or whatever you need
 

getbent4x4

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Hopefully cman comes out with more Milwaukee cordless like tools. I can only own so many USA screwdrivers and prybars before it become duplicates and a waste unless I'm starting a hoard.
 

whiteboy1

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The Craftsman brand will survive - Lawn and garden stuff is probably the most valuable asset that Stanley's getting. I'm not so sure about the future of Craftsman hand tools.

I suspect that a lot of the Craftsman hand-tool discussion on this forum is from nostalgic Baby Boomers who were shade-tree mechanics when cars and appliances were a lot more user-servicable, and you could do a lot of routine maintenance and repair with basic hand tools. Not so many Millennials get under the hood of their cars, and the market for DIY mechanics' tools is probably shrinking. It'll be practically gone in a few years - there are no spark plugs to change or radiator hoses to replace in an electric car.
Comments like this really rub me the wrong way. I just can't comprehend the narrow mindedness of some people to suggest that nearly an entire generation don't do any kind of work that requires tool use. I understand the tech industry has boomed in the past several years, and many millenials have chosen to follow it, but say not so many get under the hood of a car? As a millenial myself, it's ridiculous to get labeled like that. I grew up helping my father repair cars, trucks, tractors, appliances, whatever with his Craftsman tools. Back then they were all I knew, and it was sad for me when I began to see them ship production overseas. I understand Craftsman will never be a premium tool brand, which it never has been, but the possibility is there for it to become a well priced American made product again. If so I know this millenial would start buying tools from them again
 

nbpt100

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Comments like this really rub me the wrong way. I just can't comprehend the narrow mindedness of some people to suggest that nearly an entire generation don't do any kind of work that requires tool use. I understand the tech industry has boomed in the past several years, and many millenials have chosen to follow it, but say not so many get under the hood of a car? As a millenial myself, it's ridiculous to get labeled like that. I grew up helping my father repair cars, trucks, tractors, appliances, whatever with his Craftsman tools. Back then they were all I knew, and it was sad for me when I began to see them ship production overseas. I understand Craftsman will never be a premium tool brand, which it never has been, but the possibility is there for it to become a well priced American made product again. If so I know this millenial would start buying tools from them again

California Hank's comment are relatively valid. The trend in your generation is that they would rather work on a computer than on a car. Not to say there are no people like yourself. Of course that is not true. But the trend is going in that direction. If you were to survey men in the 18 to 30 year old demographic and ask them how many have changed a car tire you will get an answer than is much lower than if you gave the survey 20 years ago. They would rather call AAA.

It is a foregone conclusion that we will see more electric cars and tools growing. In the next 10 years we will see more electric lawn mowers, chain saws, weed wackers and yes, cars.

So his point is good but to take it as no one in your age group works on cars is ridiculous.
 

bushmechanic

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This all boils down to marketing. Sears couldn't keep up, and now it's too late to do much about it as-is.

If I were responsible for the line, I'd focus hard on owning previous mistakes, and use it as an opportunity to show how much weight this brand can toss around when it tries.

I'd bring it up from the ashes, transparently, as a new entity in the modern world, with it's own structure from management to sales. Craftsman would be re-branded as a bold, strong tradition that's willing to fight it's way into the hearts of a new generation.

Production would scale back closer to core products, and a new focus would be placed on the people behind the manufacture and use of the tools, both young and old. A certification program would be created to recognize accomplishments on both fronts.

Importantly, I'd lean into media production. Craftsman is a brand that will make the most of a solid web series. Humorous, historical, educational, and most importantly relevant; I'd give the name a life of it's own again.

There's plenty left in this nation to produce a core tool line, and sharing factories among a few brands for a few years might actually allow some new facilities, which we need. Let the brand out-grow that housing over time. It has what it takes to do it if fed properly.

If there's one thing Craftsman has been sorely missing for... well... ever, it's a proper production agreement or manufacturing facility of it's own. That should be the end game. Craftsman cannot survive any longer until it's not whored out to whatever factory will take it that month.

The number of contracts need to be reduced dramatically. The line can continue with fewer than five. With regrouped production, a transparent process, a slow fading of Sears, a focus on those who build and use the tools, and solid, entertaining media, the brand can survive and thrive.

The only question is this: How patient is Stanley, and are they willing to spend any more money? The terms of the deal may seem long, but it's pretty tight. It might not be in their best interest to resurrect the brand.

...Because that's what it's going to take: A proper resurrection. All that is Craftsman needs to be on the chopping block if Craftsman is ever to rise again. It's got to be seen rising from complete failure, into an apparent boutique brand, and then into a power player again with the customers behind it.

If that's not Stanley's game, and they just want another name on the shelf at Walmart, they need to snap up those production contracts, buy some Stanley stickers, and pick the bones clean, because that's all Craftsman is good for at this point.

All they ever had is brand recognition, and they sure as heck don't have much of that now. It's got to start over, and the people in charge have to accept that they preside over nothing more than a few other people, who preside over what amounts to another bucket of nothing.
 

M6erfan

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California Hank's comment are relatively valid. The trend in your generation is that they would rather work on a computer than on a car. Not to say there are no people like yourself. Of course that is not true. But the trend is going in that direction. If you were to survey men in the 18 to 30 year old demographic and ask them how many have changed a car tire you will get an answer than is much lower than if you gave the survey 20 years ago. They would rather call AAA.

It is a foregone conclusion that we will see more electric cars and tools growing. In the next 10 years we will see more electric lawn mowers, chain saws, weed wackers and yes, cars.

So his point is good but to take it as no one in your age group works on cars is ridiculous.

Agreed. Calhawk's statement is somewhat valid and my take is that the current generation of "mellenials" is at a point in the world when cars/appliances/equipment are more reliable and less user serviceable. So they don't NEED to work on things as much as past generations. My 2014 SUV has never been in the shop in 3 years of ownership, save for software updates. I do my own oil changes and rotations. The number of tools and level of knowledge required is far less than needed just 10 years ago...

My vehicle doesn't need any service until 100k miles. Lifetime drivetrain lubricants & non serviceable suspension components. So what are we looking at in reality as far as the need to work on it? Oil filter changes & brake pads/rotors. Maybe a battery in 5 years?

So unless "millenials" are buying 10-20 year old vehicles as daily drivers, what if any skills/tools will they need?
 
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wssix99

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Why fix something when we can by a new one from China for less money than the new parts cost?

I just can't comprehend the narrow mindedness of some people to suggest that nearly an entire generation don't do any kind of work that requires tool use.

It's not a generalization on an entire generation but there is a clear trend, supported by dollars, that millennials are doing this stuff less than baby boomers and Gen X, and Gen Y.

The death of the car industry and the internal combustion engine is different and that will impact everyone.
 

M6erfan

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Pfft... They wouldn't even call... I'm sure they would use a AAA app so they wouldn't have to talk to another person.

Why fix something when we can by a new one from China for less money than the new parts cost?



It's not a generalization on an entire generation but there is a clear trend, supported by dollars, that millennials are doing this stuff less than baby boomers and Gen X, and Gen Y.

So we're damning the current generation for being forward looking, preparing for the future, and embracing current technology? Instead, the current generation should be looking backwards because that's the way it used to be done?

Sheesh! Get off my lawn!
 

four.cycle

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snip from an email received earlier this morning:

"SBD Already opened a new US mfg facility last week.:

That in itself should answer some questions.
 

EOC_Jason

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Look at products back then vs now... People used to repair everything, some even build things from scratch (see the pics of the home-made wooden bandsaw?)... Today is a disposable society (or things are so overly complex with circuit boards you just replace a board instead of the one component that died on it)... Sure you can fix some things but unless you have the spare parts for free it still costs more than just to buy it new sadly...

I think a lot also has to do with location, urban vs surburb vs rural...
 
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NUTTSGT

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I've unstuck the referral threads from General Discussion and Free parking sections. If anybody spots any losts souls starting multiple threads on the subject again, please refer them to this thread and shoot me a PM so I can merge it into this one.


For the time being, I will make this thread a Sticky so it stays at the top since it's an active thread. . . . something I should have done in the first place.
 

Empty Pockets

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Where would they go to buy sk and Williams? I'm in a lot of hardware type places and rarely if ever see them....

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I have bought SK from HJE. Excellent service, fair price, GREAT tools.

Much of my Wright is older stuff that has served me well over the years. I used to be able to buy them at Uncle Bill's Stores in Ohio and their other company owned stores. You can also buy them from HJE.

Both companies have distributor listings on their web sites. At least in my area, there are several dealers, if I need something right now.
 

Schurkey

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snip from an email received earlier this morning:

"SBD Already opened a new US mfg facility last week.:

That in itself should answer some questions.
How big? How many employees? What are they making? Who are they making it for? Where is it? Does this represent new-product manufacturing, or is they making an existing product in the USA instead of China?
 
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Parrothead

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I have bought SK from HJE. Excellent service, fair price, GREAT tools.

Much of my Wright is older stuff that has served me well over the years. I used to be able to buy them at Uncle Bill's Stores in Ohio and their other company owned stores. You can also buy them from HJE.

Both companies have distributor listings on their web sites. At least in my area, there are several dealers, if I need something right now.

And that's why Stanley B&D bought Craftsman, because everybody knows their name and knew where to get it. I get together with 10-14 guys every year to watch March Madness for a weekend, and if I told them "I just ordered a couple of things from SK" they wouldn't have the foggiest idea what I was talking about. They would probably think I ordered some clothes. If I told them "I ordered a couple of things from Craftsman", they'd know it was tools. Stanley B&D can make this work, and it just needs to be better than HF. I think they'll be wildly successful, though we may not like how they do it.

*SK, Wright, Armstrong and many other brands struggle with name recognition and the general public. I think it would behoove them to increase public awareness and figure out how to get into some more available distributors (actual floor space, not mail order) like ACE, True Value, Do It Best, Autozone or Advance Auto. Unless new customers actually see the product to introduce it to their psyche, they can't grow the way they should be capable of growing.

*I have ordered from HJE and am always pleased.
 

PFSard

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Well. I don't have time to read all the input from this thread. Sears obviously needed the cash influx to remain solvent. Hopefully, SBD can transform any issues with the Craftsman brand into a positive for all. Buyers, sellers, employees, et al. I'll be watching this over time.
 

wssix99

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Well. I don't have time to read all the input from this thread. Sears obviously needed the cash influx to remain solvent.

Many believe that it is just the next step in Eddie's master plan to pick the carcass bare and liquidate every asset the company has, which was his intention from the beginning. They have been working on making Craftsman viable outside of Sears' doors for a while now so they could sell the brand off more easily and drive up the value.
 

CJM8515

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I fail to see why people really care. They did it themselves by stopping carrying anything in the store, having a crappy website and poor quality tools. They have no one to blame but them.
 

drink

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Now I am wondering what will become of the Craftsman Industrial line of USA hand tools.
 

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Loscaldazar

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2 options for Craftsman Industrial...

It gets axed so as to not compete with Proto.

It becomes a rebadged proto line for a similar price. Gives them significant name recognition and many of the current purchasers of CI stick with it, just now buying Proto under the CI label.

I still think regular ol' craftsman is going to replace blackhawk. Only place where it fits into SBD's tool line up. They have a professional auto tech line that is well known (Mac), professional Industrial line up with good name recognition (Proto), several cheap imported lines (Stanley, Bositich, and probably one more I can't remember, Stanley actually has several levels of quality within it too depending on who is selling them).

Blackhawk is the budget USA line, but no one outside of this forum has ever heard of it. Hell, even in a lot of SBD's literature when they say what brands they own, Blackhawk is never mentioned. It also is just crammed into a random corner of the Proto website with a catalog that is nearly impossible to find and almost no advertising for it. Start stamping blackhawk tools with Craftsman and people will by it up.
 

four.cycle

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Schurkey said:
"How big? How many..."

The quote that I posted above is all I got.
I trust the source, and since I don't have any investment in either Stanley or Craftsman, I didn't pursue the matter. I prefer to just wait and see what happens while I'm being somewhat amused by all of the wild speculation and whiny hand-wringing about "warranty" here. ;)
 

squeekers568

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Craftsman brand sold

How do you feel about craftsman selling the brand we all know and still love of course the switch to China was hard on the company. it was still a very well known and reliable brand do you think stanley/black&decker will be good for them what do you think this will mean for our life time warranty.just wondering how others feel im not happy but I'm not to made I'm just really worried about them changing the whole tool design that craftsman stands for and of course the lifetime warranty.what are your thoughts on this.
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