vettex2
Banned
will they honor the craftsman warranty ?
will they honor the craftsman warranty ?

the Debbie's know the script, they've been around that track once or twice. see the rose colored glasses can come off.Instead, it has devolved into a paranoia-laced, opinionated sack of drivel that I want nothing to do with and I regret being the origin of these ceaseless attacks on a company trying to do their best at keeping a great American tool brand alive and living in the U.S.A. You "Debbie Downers" all should be ashamed of yourselves and give these people a chance to prove themselves before the mass condemnations start. Get a life and let's give American Business a chance to respond to the election of Donald Trump and give him a chance to bring back jobs to this country. I for one am damn sick of the whining I'm hearing here - ban we if you think I'm wrong!
Yeah, actually I do think people could care less about the Husky and Kobalt names. I doubt anybody buys those brands for any real reason other than the store they're carried in. I'm not saying either chain will actually begin to carry Craftsman, but I do think they would see higher sales if they did. I think Stanley could (and might) use all of their same production facilities as well as sales channels to sell Craftsman tools and I think they will see a pretty dramatic increase.
It all started with your delusion that there are that many people that respect the Craftsman name. They have been on a downward spiral for decades. Even when Danaher was making their hand tools, they were made for a price and far below Danaher branded tool standards. The only thing that people knew is if they found a bent old rusty Craftsman tool in the gutter they could bring it to the nearest Sears and get a new one. Their power tools, were slightly modified US brands at worse prices until they went to Chinese junk. I often read comparison tests of stationary woodworking tools and Craftsmsn invariably is at the bottom or is identified as very similar to another brand but selling for a much higher price. The parts and service is useless and parts rapidly become unavailable. The current owners are an investment fund that could care less about tools. People do not bash Sears because they are tool snobs. They bash Sears because SEARS ***** !!!! I eagerly look forward to them going under. Anything that replaces them in the mall wil be an improvement.I apologize to the readers of this forum for starting this thread this morning. I thought that I was providing a service where a statement from the Stanley Management to the local newspaper would allay some fears that I have heard on this subject over the past few months. Instead, it has devolved into a paranoia-laced, opinionated sack of drivel that I want nothing to do with and I regret being the origin of these ceaseless attacks on a company trying to do their best at keeping a great American tool brand alive and living in the U.S.A. You "Debbie Downers" all should be ashamed of yourselves and give these people a chance to prove themselves before the mass condemnations start. Get a life and let's give American Business a chance to respond to the election of Donald Trump and give him a chance to bring back jobs to this country. I for one am damn sick of the whining I'm hearing here - ban we if you think I'm wrong!
They bash Sears because SEARS ***** !!!! I eagerly look forward to them going under. Anything that replaces them in the mall wil be an improvement.
Thanks.CRAFTSMAN WARRANTIES
We understand the Craftsman warranties are important to existing customers and intend to honor existing and offer similar warranties going forward.
Craftsman branded products will continue to be covered under their existing warranties.
In the immediate term, there are no changes to how you will get service regarding your warranty.
For more information about this process, please call us at 888-331-4569.
http://www.stanleyblackanddecker.com/

I think if you can answer all the questions with just one photo, we should make someone important out of you after all. The article states there's 7 manufacturing facilities, and despite the fact that the machine shop may be the dirtiest facility, they're going to use that for a media event?The pictures on that article are cute kngelv. Where's all the injection molding equipment, the motor winders, the gear hobs, the metal breaks, the machining centers? I only see a whole bunch of people taking stuff out of boxes
Automation is inevitable, and I personally believe it's foolish to think that an administration change will magically bring back American jobs. If they come back, they will be back as machines.
Modern fully automated factories can run "lights out", where no one is present and the lights are literally turned off. The machinery will machine, assemble and package the product for shipping. You just have some guys at the loading dock taking boxes off the end of a conveyor and putting them in a truck.
As far as preferring an American-robot built product, to a Taiwanese-robot built product. That's a tough one honestly. With a local factory, you'll at least be paying local taxes and bills, but then again, with imported stuff you have things like import duty to make up for it. Unless we adopt Bill Gate's proposal to tax robots like people.
EDIT: I stand partially corrected, apparently DeWalt at least winds the rotors for their brushed tools in their US factory. Not sure about brushless or any of the other tool components.
That's exactly my point. If they really wanted to convince me they actually care, they would have showed more actual manufacturing. Injection molding facilities are typically very clean, as are large machining operations. A foundry and forge I could excuse them for not showing.I think if you can answer all the questions with just one photo, we should make someone important out of you after all. The article states there's 7 manufacturing facilities, and despite the fact that the machine shop may be the dirtiest facility, they're going to use that for a media event?
Phillips and FANUC both run lights out factories. The FANUC factory can run unattended for extended periods of time (they say up to 30 days) - to the point where the company says they can turn the HVAC system way down, or even off completely. Many machining and injection molding operations can also run partially lights out.As far as "lights out", I doubt you have ever visited a manufacturing facility recently. It simply doesn't exist. My qualifications on this subject? Automation and robotics technician of 17 years
They keep saying that they will make some Craftsman tools in the USA but "with global materials." See the Craftsman Facebook page for example. I'd almost be willing to bet that what this means is you will see Craftsman power tools built, alongside Dewalt, here in the USA using a bunch of imported parts.
Until Stanley comes out and says otherwise, I wouldn't get your hopes high for American made hand tools. They do have the capability since they already make most Proto tools stateside, but I still have my doubts, especially with the whole situation with Sears and the warranty issues.
Where is this fabulous new manufacturing facility and when will production begin? Anything else is just more horn-blowing for the sake of horn-blowing.
The point is, the "Assembled in the U.S. with Global Components" tag is meaningless and misleading. It's not a "good start", it's not a "half way point" between making it fully in the US, or making half of it here. It's a marketing gimmick that allows them to sell a tool that's 90% constructed overseas as U.S. made.
I have no problem with SB&D taking Chinese steel, doing the actual forging of the sockets in the U.S., and then calling them "Made in the U.S.A". That's totally fine.
What I would have a problem with is SB&D taking fully forged sockets from overseas, sticking them on a socket-rail, and calling those "Assembled in the USA with global components"
Call me when SB&D fires up a Craftsman forging plant with a DeWalt motor-winding plant right next to it, and a gear-cutting shop across the street staffed by actual people doing actual work. Until they do that - it's all talk. As far as things changing with the current president - there's a reason every single one of his namesake's products, as well as his daughter's products are made overseas.
I worked in injection molding for several years. It can be clean some days, in some facilities. I worked in one place with pagesse robots like that, and then I also worked as a subcontractor in a little cockeyed-jhonny small-town injection molder facility with a half-inch of hydraulic oil on the floor, and illegal Mexicans/huber prisoners standing in between the platens pulling parts every cycle.That's exactly my point. If they really wanted to convince me they actually care, they would have showed more actual manufacturing. Injection molding facilities are typically very clean, as are large machining operations. A foundry and forge I could excuse them for not showing.
Phillips and FANUC both run lights out factories. The FANUC factory can run unattended for extended periods of time (they say up to 30 days) - to the point where the company says they can turn the HVAC system way down, or even off completely. Many machining and injection molding operations can also run partially lights out.
A true lights-out operation wouldn't need any of the jobs you just listed on-site. No janitors, no shipping/receiving clerks, no purchasing, no lab techs, no managers, no nothing. A robotic forklift pulls a pallet off raw material off a truck and brings it to the start of the assembly process, then another robotic forklift puts the finished good on another truck.
A central office would manage the entire facility and handle all the logistics. The entire facility would be remotely monitored - if there's a problem on the assembly line - a technician will be dispatched if the issue can't be resolved remotely. If there's a problem with the HVAC system, a technician will be dispatched to handle it. Continuous process improvement can be done with the simulation tools in modern CAD/CAM/CAE packages. QA will be done by vision systems (and/or having samples randomly shipped to the central office).
We might not quite be there yet, but vision systems are getting better, robotics are better and the software that orchestrates it all is getting better.
... Someone has to be proud of his work.
No mechanism can know the flavor is off or the bread is unacceptable to serve. ....
Some factories already employ automated forklifts that remove incoming material from trucks, and can load outgoing trucks with finished product. Couple that with the self-driving vehicles companies like Waymo/Google and Tesla are pushing...Also those that bring in material and those that take out product and waste.
The same way we do: With our eyes, nose and hands. Vision systems could easily detect bread mold and bugs in the condiments, a moisture sensor could tell if bread was dry and a load-cell could give the bread a poke to determine if was hard and stale. An ultrasonic level meter could detect if a drip tray wasn't draining.But left unattended would it know the bread is dry or moldy? Could it detect bugs in the condiments or the drip tray isn't draining?
Flavor is a bit tricky, but there is tons of research being done in that field. There are experimental "artificial noses", which are basically just fancy multi-gas-analyzers. You can correlate those gases with certain flavors. Additionally, easily measurable things like pH, temperature and conductivity could give you an idea of the physical taste of the burger. A robot could just stick a probe in a burger after cooking, and get a reading in just a few seconds.No mechanism can know the flavor is off or the bread is unacceptable to serve.
That is not true at all. For a time DeWalt shared a number of tools with B&D Industrial which they eventually shut down and DeWalt became the industrial brand. The B&D line is strictly home owner quality and competes with Skill and Royobi. DeWalt competes with Bosch and Milwaukee. Many companies have separate lines for different markets . The just share common ownership, not parts.I was aware Stanley had Black & Decker but not DeWalt till the other day. Someone told me DeWalt basically a "souped" up B&D. Didn't know how accurate that is. I've had good luck with B&D but I just use them occasionally not weekly.
The Craftsman name itself hold enough of an advantage over the other Asian brands. While us GJ folk know tools, most of America does not. The Kobalt, Husky, and Pittsburg names mean nothing to most people. In fact, I'd even bet that most of the buyers that buy those brands only do it out of convenience since that is what their store of choice sells. If they swapped brand names tomorrow sales would not likely decrease. Meanwhile, the Craftsman name is very well known, and known by most to be "the best", no matter what the facts are.
This is self evidently true. If ANYONE needed proof, look no further than the sale price of the brand.
Maybe, but I'd like to see the evidence that Craftsman sells well outside Sears stores. The local K-mart had a huge selection of Craftsman tools 10 years ago, comparable to a Sears tool section. Now it's shrunk to a couple of short aisles. Craftsman shows up at Menards from time to time but can't hold a lasting presence. I can't comment too much on what's happening with Ace outside of my opinion that Craftsman doesn't seem to be doing any better than their old Ace branded tools.
The sales dropped when they moved production overseas. If Stanley is smart they will follow through making things in the USA. Then Craftsman with made in USA stamp will do well in the homeowner market, I'm in my 40's and growing up craftsman was "the good stuff" and the made in the USA stamp gave you that warm and fuzzy feeling. So Stanley just needs to tap into that nostalgia
I wouldn't expect nostalgia to be a major factor in the hand tool market. I'd guess most tool buyers buy most of their tools in their 20s and 30s. People now in that age group most clearly remember Craftsman as a brand with cheapening products...... .
Agreed.
I think culturally we have been moving in a direction where brand names are as disposable as their products.
The notion of a brand name or a manufacturer being a consistent entity isn't something people think about as much anymore especially among younger folks.
I think that's always been true. Back in my Grandfather's day, Burma-Shave was a big deal. It seems every air traveler in 60s and 70s TV and movies flew Pan-Am or TWA. My family has had several Oldsmobiles and they were all good cars. Still, I, and several other million people, wouldn't pay an extra nickel for a car just because it's called an "Oldsmobile".
If the nostalgia market counted for alot to any generation, RCA and Polaroid would still be big players.
What would be a good retail chain to pick up and stock the full Craftsman line...?? It would take some sq footage.. But Sears and K-Mart will be gone in a few yrs.. Somebody a SBD has to be wondering this... Target..? Meijer has TEKTON now.. Tractor supply , not big enough, but most of the Rural King stores have the space..and some no name house brand as of now. The auto parts stores are too small, and most already have an established house brand. Ace hardwares are too small.... Maybe Menards..? get rid of Masterforce..and go full blown Craftsman..? I would look hard at Target..they have the space..and now just have a few odds and ends for tools....It would open up a whole new market for them..The way it is now....there is NO reason for a guy to ever step foot in a Target store....So we drop the little woman off at the door, and sit in the car and listen to the game....
Didn't they say Home Depot will be selling Craftsman tools soon? Stocking every Home Depot store should amount to a lot of tools being made and shipped.