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2017 HD deals/sales/clearance thread

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EOC_Jason

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Jun 25, 2012
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Bentonville, AR
Pretty neat little cooler...

I need to check the PCA for any suncast product on clearance, I haven't seen any at my local store. Would be nice to get something to have a little extra storage outside.
 

paulsomlo

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Jul 16, 2013
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Northern Colorado
Milwaukee string trimmer is now $299 w/free bare tool hedge trimmer, blower, or 5.0 battery, take your pick.

I'd really like one of these, but the price has got me on the sidelines. Calling on the collective wisdom of the thread here - is there any way to get 10% off that price? I don't know much about the 11% rebate, but I don't think they offer that in Colorado. Maybe take out a HD credit card?
 

Sh40674

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Jan 8, 2014
Messages
1,428
Location
Iowa
I spotted two Milwaukee 46" tops in the overhead at a store on Friday and was unable to locate the bottoms anywhere in the store. It was packed at the time so I decided to come back later when I knew it'd be empty.

I went back yesterday evening about 6:30 with the sole purpose of having someone check the price of both boxes with their phone and had the most bizarre experience I've ever had with an HD employee since I started doing this last February.

The store was pretty much empty and I found the hardware guy dicking around on his personal phone. I asked if they had the bottoms for the two Milwaukee boxes in the overhead a few aisles over. We walk over there and he tells me its just the tops. I ask if he could check the price on them and he starts checking HD.com on his personal phone. Not wanting to correct him, I let him do his thing. After quoting me $299, I ask for the in-store price and he says its $299. I asked if he'd mind scanning one with his store phone to verify this. He takes out his store phone and tries to search for it instead but is unable to connect to the network due to a temporary power outage. He once again assured me that the in-store price is $299.

I told him that I knew the top chest was on clearance and that clearance prices never match the online prices. He then responded that that maybe the case, but the top chest isn't on clearance at this store. Fed up at this point, I showed him a screenshot of the PCA with the $50 price and said this is how much they are at every store, put my phone away, and then asked him to go up there and get the UPC code on the two boxes for me. It took several more minutes for him to run out of bs excuses before he walked off to get the lift.

He came back liftless about 30 seconds later but had a store phone in his hand. Apparently he discovered that the system had come back online and was there to show me that those couldn't be the $50 chests because their inventory showed they had 0 in stock. I said okay, show me the cost of those two boxes on your phone. A few minutes later he went back to retrieve the lift.

The guy gets up there and starts looking for the UPC, but he cant find it because it on the opposite side. Not wanting to go to the effort of shifting the box so that he could see the UPC, he looks at the side, types something in his phone and says "I just searched our inventory using the style number and it's coming up as $299 in-store". I asked him for the "style number" and instead of giving me the SKU or Model number, he decides to take it over the top and make up some completely random 7 digit number off the top of his head. This deep in the game, I'm completely stunned that he thinks he can shake me off so easily.

I was about to ask for the store manager, but decided that I'd screw with him for a bit before I did.

I could tell that he was extremely pissed off and wanted nothing more than for me to go away, so I decided to stick around for a bit longer.

I waited for him to get down, shook his hand and thanked him and his flagger for their help. As he drove off on the fork lift you could see on his face how relieved he was to be done with me. I watched what aisle he went down and headed over there as soon as I heard it shutoff.

I moseyed up to him a few seconds later and said, "I really hate to bother you... but would you mind looking up the in-store price using the style number for me real quick?" He typed some stuff on his phone and then showed me the listing for the box on HD.com...

Not really sure if this guy is now screwing with me, I paused a bit before asking "Why are you showing me the online price when I asked for the in-store price?" At this point, I notice his hands are shaking and it honestly looks like hes considering whether or not to lay me out. After a few seconds he says, "$299 is the store price". I asked for the store manager.

It took about 15 minutes for the SM to show up. I explain whats going on and he has the same guy go up there and scan both boxes. Apparently, the guy wasn't trying to be shady, he just didn't feel like going up there to check them for me. They both turned out to have the newer UPC, lol.

I was back in my truck at 7:50.

i would have laid you out. there is a difference between trying to make a buck or grab a deal or whatever and completely ruining someones night. maybe the number he read was real maybe not, but i'm guessing with you wanting to "**** with him a little more" he was trying to get you to go and i don't blame him. you could have come back the next morning or something but you chose to hassle everyone and ended up being wrong in the end. like the other guy said. just say you want it, if it scans wrong, say "oops".
 

fourjeepin

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Atlanta, GA
Milwaukee string trimmer is now $299 w/free bare tool hedge trimmer, blower, or 5.0 battery, take your pick.

I'd really like one of these, but the price has got me on the sidelines. Calling on the collective wisdom of the thread here - is there any way to get 10% off that price? I don't know much about the 11% rebate, but I don't think they offer that in Colorado. Maybe take out a HD credit card?

I have the card and they occasionally send me a 10% off coupon. A quicker option would be eBay. There are a few for sale there that are legit. Here's one but it is stupid expensive. http://www.ebay.com/itm/332204513996
 

EOC_Jason

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Jun 25, 2012
Messages
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Location
Bentonville, AR
Milwaukee string trimmer is now $299 w/free bare tool hedge trimmer, blower, or 5.0 battery, take your pick.

I'd really like one of these, but the price has got me on the sidelines. Calling on the collective wisdom of the thread here - is there any way to get 10% off that price? I don't know much about the 11% rebate, but I don't think they offer that in Colorado. Maybe take out a HD credit card?

If you go to the rebate website (just google HD 11% and it will find the page) they now have a list of stores that.

Honestly, just walk into the store and tell the guy that works the L&G exactly what you just said... "I'd really like one of these, but the price has got me on the sidelines. Is there any way to get 10% off that price?" More often than not, they will give you the 10%...

Or, if you have a friend / neighbor that is military, just bring them along to use their 10% discount.
 

chrisexv6

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Jun 1, 2005
Messages
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Location
CT
I have the card and they occasionally send me a 10% off coupon. A quicker option would be eBay. There are a few for sale there that are legit. Here's one but it is stupid expensive. http://www.ebay.com/itm/332204513996

Friend of mine tried to get 10% off of that yesterday. Registers wont allow the 10% to be added on, Im guessing because its a promotional deal.

It might be a relatively new policy....a couple months ago I had no problem using a Lowes 10% off at HD to buy a clearance item. A month after that (different store, mind you) it was a no go.

Im pretty sure they can manually enter 10% off but have a feeling everyone has been told never to override the computer. So 10% off clearance and/or promotions might be a no go from now on.
 

EOC_Jason

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Bentonville, AR
Im pretty sure they can manually enter 10% off but have a feeling everyone has been told never to override the computer. So 10% off clearance and/or promotions might be a no go from now on.

It's a YMMV kind of thing... Every store & every employee will do something different...
 

Cruzan80

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Jul 22, 2015
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Denver, CO
i would have laid you out. there is a difference between trying to make a buck or grab a deal or whatever and completely ruining someones night. maybe the number he read was real maybe not, but i'm guessing with you wanting to "**** with him a little more" he was trying to get you to go and i don't blame him. you could have come back the next morning or something but you chose to hassle everyone and ended up being wrong in the end. like the other guy said. just say you want it, if it scans wrong, say "oops".

And this shows you don't work in retail. If any employee of mine strikes someone, they would be fired on the spot. Maybe the guy was having a bad night, but he lied to a customer. Get another guy to work with him if you can't, but customer can be a ****, and nothing you can do.

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Dud

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Sep 4, 2015
Messages
76
Just an FYI ...

I haven't read through this entire thread but wanted to share my personal experience at my local HD this last weekend. If this has already been discussed please ignore.

I returned a few things from a completed project and was promptly issued a credit on a card. At this point we were required to provide a drivers license. After walking through the store, picking up a few things along the way, we proceeded to checkout. At checkout we were asked for a DL again (we paid with the HD credit we had just received). When asked why we were told that as of April the new corp policy was that credits are now tied to the person (with ID) that they were issued to. Show your DL when you get your refund ... then again when you spend it.

There will be no more "dealing" in HD refund credits any more ...
 

chrisexv6

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Location
CT
Im not sure if the info about store credit tied to ID was listed here, but I did read about it somewhere on the internets. My solution is to just use my HD credit card. 1 year return policy, printed and email (optional) receipt, etc. Commercial card has gas rewards on top of that. Walk in with something to return without any receipt, just tell them to scan the card and you're good to go.

Works with non-Home Depot cards too, but the return policy is 90 days instead of 1 year.
 

cdmd2b

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Apr 16, 2015
Messages
206
It's nationwide. Store email went out to every store 3 weeks ago. Not saying every store will do it, but majority will.
5fa34685a32ab877ac64c598986ae60d.jpg


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Branded

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Feb 25, 2015
Messages
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It's nationwide. Store email went out to every store 3 weeks ago. Not saying every store will do it, but majority will.

This is good, I would like to see HD stop people from stealing and returning stuff to get store credit. Then it will be less likely that the inventory will be off.
 

djr715

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Jan 1, 2016
Messages
130
i would have laid you out. there is a difference between trying to make a buck or grab a deal or whatever and completely ruining someones night


I definitely didn't start out trying to ruin anybody's night. I waited until the store was empty and purposely sought the help of an associate that didn't appear to be working on anything else. Within the first few minutes of meeting him, I had laid out exactly what I was asking him to do, the reason why, and the most efficient/least work intensive way I could think of to accomplish this.

The only numbers that HD associates associate with products are: SKU, UPC, Internet ID, Model Number, Part Number. None of these are 7 digits.

If he wouldn't of gone to such great lengths to get out of doing this, I could have been in and out within 15 minutes. I only chose to **** with him after he had effectively dicked me around for nearly an hour and continued to do so after already being up in the lift.

I could have left and come back another day, but I didn't feel I should have to after already postponing this until a time when I believed the store wouldn't be crowded. Also, after all of the effort he put into making me believe these cost $299, I figured that there was no way these couldn't be them.


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proxenus

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Joined
Aug 14, 2012
Messages
79
Location
Colorado
The great stuff foam cans have a new nozzle, HD is clearing out the old design.

The "Big Gap Filler" is marked down to $3.00. I'm not sure if any of the other ones are. The old nozzle is just the clear tube. The new ones are a red tube with a yellow annoying thing on the end.
 

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jayz66ragtop

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SoCal
It's nationwide. Store email went out to every store 3 weeks ago. Not saying every store will do it, but majority will.
5fa34685a32ab877ac64c598986ae60d.jpg


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I can tell you if they are too stringent on this I'll take my business elsewhere. I often buy multiples "just in case" then return what I don't need. About half the time the return is done by my wife. If they stop me from using a credit for something she returned or vice versa I'll simple start going to the Lowes that's a little further away. I am lucky I live almost in between two HDs and a Lowes is about a mile further than going to one of the HDs.
 

Poe34

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Nov 26, 2016
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Ohio
I can tell you if they are too stringent on this I'll take my business elsewhere. I often buy multiples "just in case" then return what I don't need. About half the time the return is done by my wife. If they stop me from using a credit for something she returned or vice versa I'll simple start going to the Lowes that's a little further away. I am lucky I live almost in between two HDs and a Lowes is about a mile further than going to one of the HDs.
Instead of getting it back in credit, just have it put back on your credit card, or refunded in cash.
 

jayz66ragtop

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Instead of getting it back in credit, just have it put back on your credit card, or refunded in cash.

Problem is I use gift cards a lot and they will only give you store credit when returning on something bought with a gift card.
 

95m3ltw

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Georgia
Problem is I use gift cards a lot and they will only give you store credit when returning on something bought with a gift card.

I wonder if they have changed their policy about people being banned from returns with this new policy? I've known two people who were banned from making returns. In each case it was a small amount and it was items purchased with in store credit. Both actually had the receipts from their original purchase but got no where with HD when trying to clear the ban.
 

gamp945

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Problem is I use gift cards a lot and they will only give you store credit when returning on something bought with a gift card.

I could be wrong here, but I think there is a difference between a "gift card" and a "store credit". If you purchase with gift cards (not store credits), then the refund will also go to a gift card. Can anyone else confirm that this is correct?
 
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jayz66ragtop

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I could be wrong here, but I think there is a difference between a "gift card" and a "store credit". If you purchase with gift cards (not store credits), then the refund will also go to a gift card. Can anyone else confirm that this is correct?

At both of the stores I frequent the card they use to put a refund from something bought with a gift card and the one for "store credit" are the same. I had one of each one time and the customer service person asked if I wanted the balance consolidated to one card and I said yes please.
 

fourjeepin

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I wonder if they have changed their policy about people being banned from returns with this new policy? I've known two people who were banned from making returns. In each case it was a small amount and it was items purchased with in store credit. Both actually had the receipts from their original purchase but got no where with HD when trying to clear the ban.

The register should only check with TRE on non-receipted or expired receipted returns. Every call to TRE costs money.

I could be wrong here, but I think there is a difference between a "gift card" and a "store credit". If you purchase with gift cards (not store credits), then the refund will also go to a gift card. Can anyone else confirm that this is correct?

Gift cards go back to store credit.


Instead of getting it back in credit, just have it put back on your credit card, or refunded in cash.

That will probably work for returns under $50. You can also get a HD Pro credit card. They let you do returns to the card without receipt.

This new change will go to all stores unless prohibited by law (that probably excludes Canada) and will not be up to the managers discretion. Though the cashier can simply ignore it as she did the only time I used a store credit after this policy change. Cashier is supposed to confirm your name, just like they are supposed to confirm your signature when using. A credit card....
 

06GMC5.3L

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Enough talk about returns and store credit... This is a deals forum, BACK TO THE DEALS!!!
 

derkperk

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Corded drills
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Whiskey Tango Foxtrot

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North Carolina
100' 12/3 extension cords are $19.
Pressure washer hoses $7.53.
Makita siding gun $95. I was surprised this one was still around. I thought these were long gone.
 

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2manytools

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I wonder if they have changed their policy about people being banned from returns with this new policy? I've known two people who were banned from making returns. In each case it was a small amount and it was items purchased with in store credit. Both actually had the receipts from their original purchase but got no where with HD when trying to clear the ban.

I bet they had already done no-receipt returns at one of TRE's other retail chains (Best Buy is probably the biggest), as that will count against you as well. I get why they have it (I worked retail long enough & @ BB), but they also could make it better in plenty of ways. The HD mgr told me they had a contractor that did work for HD (like if you bought install from HD) & he was 'banned' b/c of small stuff do to their installs. They took care of him of course, but essentially their own system caused their own problem & had no real solution.
 

cell_phone

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Jan 25, 2017
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Im not sure if the info about store credit tied to ID was listed here, but I did read about it somewhere on the internets. My solution is to just use my HD credit card. 1 year return policy, printed and email (optional) receipt, etc. Commercial card has gas rewards on top of that. Walk in with something to return without any receipt, just tell them to scan the card and you're good to go.

Works with non-Home Depot cards too, but the return policy is 90 days instead of 1 year.

you can also sign up for a pro-rewards membership. everything is tied to that for me. and, no, i'm not a pro.
 

wastedcosmonaut

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I bet they had already done no-receipt returns at one of TRE's other retail chains (Best Buy is probably the biggest), as that will count against you as well. I get why they have it (I worked retail long enough & @ BB), but they also could make it better in plenty of ways. The HD mgr told me they had a contractor that did work for HD (like if you bought install from HD) & he was 'banned' b/c of small stuff do to their installs. They took care of him of course, but essentially their own system caused their own problem & had no real solution.
It's because returns on store credit are weighed highly in the red flag system. Consider the only way you get store credit is a no receipt return (supposedly), it's a return of a return.
 

95m3ltw

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It's because returns on store credit are weighed highly in the red flag system. Consider the only way you get store credit is a no receipt return (supposedly), it's a return of a return.

Another issue, I've noticed certain stores actually try to put any return on a store "credit" card even if one has the receipt, original CC or paid with cash with receipt. My local store does not do it anymore but last year I had to request refund go back to CC. It makes sense, as it locks you in to spending money at HD but can also screw someone if they return items bought with that store credit.
 

byoungblood

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Berryville, VA
I can tell you if they are too stringent on this I'll take my business elsewhere. I often buy multiples "just in case" then return what I don't need. About half the time the return is done by my wife. If they stop me from using a credit for something she returned or vice versa I'll simple start going to the Lowes that's a little further away. I am lucky I live almost in between two HDs and a Lowes is about a mile further than going to one of the HDs.

Lowe's is doing the same thing. As someone else mentioned, it is for loss prevention. When I worked retail ~18 years ago, it was a big deal then too. What stores don't want to acknowledge is that most of the items being stolen and returned for store credit are usually stolen by or facilitated by employees.
 

wvrailroader

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Jan 20, 2014
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West Virginia
Enough talk about returns and store credit... This is a deals forum, BACK TO THE DEALS!!!
Unless I am mistaken, are you not the guy who is a manager at HD who was on here a while back railing about how bad you hate clearance deals? And how bad you hated people looking for penny deals? If I am correct you also bragged about feeding all the info you got here back to the powers that be at HD. You know what the deals are. Why worry about the little stuff we find?

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whitetailhntr

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Unless I am mistaken, are you not the guy who is a manager at HD who was on here a while back railing about how bad you hate clearance deals? And how bad you hated people looking for penny deals? If I am correct you also bragged about feeding all the info you got here back to the powers that be at HD. You know what the deals are. Why worry about the little stuff we find?

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Lol, he told on the forum


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2000-cvpi

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Oct 21, 2015
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Unless I am mistaken, are you not the guy who is a manager at HD who was on here a while back railing about how bad you hate clearance deals? And how bad you hated people looking for penny deals? If I am correct you also bragged about feeding all the info you got here back to the powers that be at HD. You know what the deals are. Why worry about the little stuff we find?

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Except he isn't a manager. He posts on another forum bragging about what he finds. He uses this forum to find deals that's why he's complaining.
 

djr715

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Jan 1, 2016
Messages
130
I started finding stores that were running a newer version of Windows 10 towards the end of the week. This version of Windows has a big HD logo on the desktop and says "Windows 10 Enterprise Build 10586" in the bottom right corner of the screen:

8205d802a3c3f5af3013b4507491fe6c.jpg

Here is a shot of the menu that pops up when you click on the Windows button:

a6c52890dea95b564bb7773251371a97.jpg

What is significant about this version is that the "Store PC Menu" app is nowhere to be found. I have searched through everything available in "All Apps", "File Explorer" as well as the Task Bar for any running instances and it's nowhere.

I even tried asking an employee at the Pro desk to check the price of something for me to see if I was missing something obvious. They jumped on the computer and ended up having to look it up on their phone after not being able to locate the "Store PC Menu". I asked if there was anyway they could look it up on the computer and he said, "There used to be, but everything is different after they updated the system last night."

I just left my main store that I was in yesterday using the PCA and it too had updated to this new version of Windows. That makes 4 stores since Thursday.

Has anyone else experienced this? If so, have you figured out how to access the PCA since the update?


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Mctiger1985

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Jan 6, 2017
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Louisiana
Noticed that at one store yesterday. Only browser was available. Today, the PCA was pulled up when I walked by it, but I didn't stop to investigate. Perhaps, you need the url?
 
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