Paid for USA, got China

[L.Cheapo]

I bought this tool set to clean some corroded automotive electrical terminals and it arrived today:https://www.amazon.com/gp/product/B0062Y599K/?tag=atomicindus08-20

The item is "shipped from and sold by Amazon.com". The listing clearly says "Origin: USA":

But this is what the package says:

I thought the price was a bit much for what is essentially three tweezers with abrasive ends, but I know manufacturing in the USA is not cheap nor easy, and I'm willing to pay a premium to support American industry.

At this point, I am undecided what to do. No, my toolbox will not spit them out if I put them in it, but I feel I paid for one thing and received another. I was planning to use this tool tomorrow.

What does the GJ tool crowd think? Just use it and keep it as a reminder that every time I give Amazon another chance they screw up? Send it back? or something else?

Thanks, as always.

 

[bmwpowere36m3]

Amazon's listings are sometimes wrong... if it says USA, but you got China. They'll refund you if you ask.

 

[Bohdan]

Origin is where the seller shipped it from, not where it was made.

 

[Loscaldazar]

Origin is where the seller shipped it from, not where it was made.

Origin is actually meant to be where the item is made (or at least, is intended to state the COO of the item). In my experience, Amazon's COO listing ("origin") is wrong at least half of the time. I've seen tons of Proto, Wright, and SK listed as "China" under origin, and plenty of other things that I know are from overseas listed as "USA" or even "Canada."

Moral of the story is, Amazon's COO listing are frequently wrong and shouldn't be relied upon.

 

[1982fxr]

Origin is where the seller shipped it from, not where it was made.

Origin is the last O in COO

 

[M_George]

I would return them for the misleading ad. Then purchase what you need even if it is made overseas as long as it is advertised correctly. The only way you will be heard.

 

[oldtools]

I think it meant seller origin not country of origin.

 

[jabberwoki]

demand your money back .
Don`t let those bs games pass.

 

[chrisnazzy]

I would return them for the misleading ad. Then purchase what you need even if it is made overseas as long as it is advertised correctly. The only way you will be heard.

This!

Sent from my SM-G930P using Tapatalk

 

[Wamsutta]

5 star rating out of 17 people. Interesting.

Is that a MacBook Pro keyboard?

 

[pstemari]

Yeah, return it for "item not as described on website". That's the best way to get them to fix the listing.

The listings are automatically generated for the most part and stuff can and does slip through.

When I worked there I frequently speculated that 90% of the items had never been viewed by a human. Never had any evidence to contradict that.

Sent from my Pixel XL using Tapatalk

 

[M_George]

If you want to try it again? Here's a set from Lisle that looks pretty cool.
Origin is USA again...
https://www.amazon.com/dp/B007WQQHA2/?tag=atomicindus08-20

 

[pescados666]

Might be a case of it used to be made in USA until the manufacturer decided to send the business to china. Either way, contact Amazon and they'll refund you.
Even if they did mean shipping origin, that's their fault for not stating that and they should be held responsible for that.

 

[6PTsocket]

I think it meant seller origin not country of origin.

The first letter of COO is C, for Country. By your logic, everything in Harbor Freight, aka Mao's Discount Store, could be marked Made in USA, because the seller is in the USA.

Sent from my SM-G900V using Tapatalk

 

[6PTsocket]

Yeah, return it for "item not as described on website". That's the best way to get them to fix the listing.

The listings are automatically generated for the most part and stuff can and does slip through.

When I worked there I frequently speculated that 90% of the items had never been viewed by a human. Never had any evidence to contradict that.

Sent from my Pixel XL using Tapatalk

And even if you call and ask they do not have rhe means to supply product information of the most basic nature. AP had totally redesigned their nutsert tool but did not change the model number. The old version was painted red and the new one was blue and both were illustrated on the outside of the box. The Amazon web site actually was showing both in the listing illistrations. I called because I wanted the new model. Their answer was " order it and if you get the wrong one, send it back". Thanks a lot. I bought it from Auto Body Mart that actually took the time to call the warehouse to have somebody take a look.

Sent from my SM-G900V using Tapatalk

 

[fatfillup]

I would certainly contact them and see what they say. I tend to agree that seems like a lot of $'s for Chicrap.

 

[zendriver]

5 star rating out of 17 people. Interesting.

Is that a MacBook Pro keyboard?

Maybe they thought that the quality was good and the tools worked just fine.


Sent from my iPhone using Tapatalk

 

[zendriver]

The first letter of COO is C, for Country. By your logic, everything in Harbor Freight, aka Mao's Discount Store, could be marked Made in USA, because the seller is in the USA.

Sent from my SM-G900V using Tapatalk

The invoice simple said "origin", maybe on advise from Amazon legal dept.


Sent from my iPhone using Tapatalk

 

[jacked_72]

Amazon has trouble with this as (I am told) whoever the lowest price seller is gets to edit the listing. I've had this in the past and gotten a refund. There is a link on the listing page to report errors in the listing. I would complete that link, leave appropriate feedback pointing out that the ad is misleading. Then I would call Amazon and have them send me a prepaid shipping label for a refund. If this is a third party seller, they won't do much for you and you'll have to deal with that seller.

 

[6PTsocket]

The invoice simple said "origin", maybe on advise from Amazon legal dept.


Sent from my iPhone using Tapatalk

It all comes down to weather the irritation for paying top dollar to buy American is greater than the fact that the product is, I assume, OK. Amazon will take it back. I would send it back, but that is me. Some companies go to great lengths to cover up the fact that the product is made in China, with double talk about their great American engineering and even patriotic sounding brand names.

Sent from my SM-G900V using Tapatalk

 

[oldtools]

The first letter of COO is C, for Country. By your logic, everything in Harbor Freight, aka Mao's Discount Store, could be marked Made in USA, because the seller is in the USA.

Sent from my SM-G900V using Tapatalk

It say "origin". Not "country of origin". So it could mean the company origin or that the product concept was originated in that country (not neccessary where it was made). Apple can claim the Iphone originated in the US, but the physical phone itself can be made in China.

 

[L.Cheapo]

I would return them for the misleading ad. Then purchase what you need even if it is made overseas as long as it is advertised correctly. The only way you will be heard.

I called them today and my only options were return it or they will send me another one. They are sending the UPS man to come get it tomorrow. I would have accepted a significant discount, on par with the prices of similar Chinese-made tools, but that was not in the cards.

I think it meant seller origin not country of origin.

Part of that same order was a cell phone case my wife wanted. Origin stated China. It came in the same box as this item, shipped from Trenton, NJ.

5 star rating out of 17 people. Interesting.

Is that a MacBook Pro keyboard?

The tool is nicely made for a Chinese tool. But not $30 nicely made. $10 sure, $15 maybe. Yes, it is the newest MacBook Pro 15" with the touch bar.

I don't know if you buy from Zoro OP, but they have it for less money. If you buy a few other things (to qualify for the $50+ free shipping) and use one of the easy to find 20% off coupons, that set would only cost you $20.62 instead of $27.73. Maybe that will help.

Thanks! Unfortunately in the course of my employment I belong to a rewards program with a vendor that pays out in Amazon gift cards. So I get a couple per year, and just use them. Mostly for laughs when they screw up my order.

Maybe they thought that the quality was good and the tools worked just fine.


Sent from my iPhone using Tapatalk

The quality is good for a Chinese made tool. The price is not, and the Amazon listing is misleading at best. If you paid Snap On Dual 80 prices for a ratchet but they sent you a HF Pittsburgh tool, you would likely not be happy. The Pittsburgh ratchet is a serviceable tool, but it isn't what you paid for.

Thank you all for your input. Now to find something USA made...or if not that, something made elsewhere but priced accordingly.

 

[dwasifar]

"Origin" in Amazon's listing means where it was made, not where it was shipped from. Look at the other information in that grid. That is all product data, not shipper or reseller data.

OP understood the listing correctly. This is just a data entry error, probably because the package does have "USA" on it and someone was in a hurry.

 

[bushmechanic]

Edited.

 

[bushmechanic]

Edited.

 

[dwasifar]

They're listing what it is and how big the package is. Nothing enlightening there.

That's not the point.

All the other data in that grid is about the product, not about the sale. It doesn't make any sense that the one item "Origin" would be about shipping details, while everything else is about the product itself. "Origin" only makes sense within that dataset if it is the origin of the product.

 

[Wamsutta]

Yes, it is the newest MacBook Pro 15" with the touch bar.

And your screen name is L.Cheapo?

 

[Loscaldazar]

Again, the origin on that page is meant to be where the item is made, not where the seller is from. If you want to know where the seller is from, you have to click on the " New (x) from $**.**" (the place you click to see the individual sellers selling an item) and that will show where each item is being shipped from. The origin under the product info is definitely meant to be where the item is made.

However, as I stated earlier, the origin (COO) is wrong most of the time and there is plenty of US made stuff (SK, Wright, Proto) that I've seen with "origin" as China. The amazon origin is the most wrong of any website that lists COO that I've ever seen. It's really bad.

 

[L.Cheapo]

And your screen name is L.Cheapo?

I enjoy irony as much as anyone.

 

[pstemari]

... The origin under the product info is definitely meant to be where the item is made.

.

+1

... The amazon origin is the most wrong of any website that lists COO that I've ever seen. It's really bad.

Yeah, it's somewhat amazing that more **** doesn't go through. The entire process of reconciling information from multiple sellers and data sources into a single listing is astonishingly complex.

When I was working there, they were very reluctant to list COO because they didn't trust the data quality.

Sent from my Pixel XL using Tapatalk

 

[FMC1959]

I bought this tool set to clean some corroded automotive electrical terminals and it arrived today:https://www.amazon.com/gp/product/B0062Y599K/?tag=atomicindus08-20

The item is "shipped from and sold by Amazon.com". The listing clearly says "Origin: USA":

But this is what the package says:

I thought the price was a bit much for what is essentially three tweezers with abrasive ends, but I know manufacturing in the USA is not cheap nor easy, and I'm willing to pay a premium to support American industry.

At this point, I am undecided what to do. No, my toolbox will not spit them out if I put them in it, but I feel I paid for one thing and received another. I was planning to use this tool tomorrow.

What does the GJ tool crowd think? Just use it and keep it as a reminder that every time I give Amazon another chance they screw up? Send it back? or something else?

Thanks, as always.

They are tested in the US, that probably adds $10-15 right there (what do you test on tweezers?)

 

[Farmall450]

I would return them for the misleading ad. Then purchase what you need even if it is made overseas as long as it is advertised correctly. The only way you will be heard.

Agreed.

 

[jonesg]

If it works ? , personally, I could care less where they get it from.
I mean...its a pair of ******* tweezers !

 

[heybret]

I'd sent them back, not your fault they don't have accurate product data for items being sold.

Sent from my XT1254 using Tapatalk