After checking shipping status twice a day for 10 days (as I needed to coordinate taking time off work and borrowing a trailer) I saw that the hoist was delivered to the terminal and eagerly awaited my phone call to schedule pickup.
That phone call came and turned south quick.
YRC: “Your shipment is in. How do you plan to pick it up?”
Me: “Excellent! I plan to swing by with a car trailer.”
YRC: “How tall is the trailer?”
Me: “Ahh…not sure… maybe 18” off the ground?
YRC: “That won’t work we can only load at dock height.”
Me: “You are a freight terminal and you can’t drop freight onto a trailer or into the back of a pickup?”
YRC: “Nope, no ramp to get forklifts off of the dock.”
Me: “Well that *****. I told them when I ordered it needed to go somewhere that could put it on a trailer for me. What are my options here?”
YRC: “Yeah third time this week! You can either swing by and see if you can hire someone from a neighboring business to drive a forklift over and load it for you, you can rent a dock height truck, or you can get a reconsignment to ABF where they have a ramp.”
ME: “Ok I’ll have to contact the shipper to see what they say because this is their problem to solve.”
Well turns out I got to do all the legwork. I spent 4 days and 30+ phone calls. It has been a month and I’m still working on a final resolution. At no point has Dannmar apologized one bit even though they repeatedly dropped the ball.
Finally after a really frustrating 4 days I got my conformation call the lift got moved to ABF so I made my way there. I noted damage to the shipment and knew I was in for a treat. I don’t really care about scratched paint given this will be shoved in the back corner but they really can do better than this:
One of the runways ships upside down and you have to flip it over somehow. I got cleaver this time and wedged some angle iron between the boards on the trailer to keep it from sliding and used ratchet straps as winches to flip it over so the runway that was upside down was now right side up.
Piled some heavy stuff on one end as a counterweight and set it down on some furniture dollies.
Another lesson learned is last time I picked up the cross bars that go inside the posts and it was really difficult to do. This time I laid the posts down and slide the end pieces in from the ground then stood them up as a unit. Then used a combination of my floor jack and engine crane to get the runways onto the cross bars. Two floor jacks would work fine for this but I left my old floor jack at my parents place.
Now something that burned me last time is I didn’t realize if you want to position the hydraulic pump up front you can’t assemble the lift against the wall as they designed it with the ~12' lock release bar to only be able to go in from the back in that scenario. I don’t believe there is any mention of that in the instruction manual nor is there mention of the cable retainers you need to install around the pullies that they had to add to get the lift certified. Instead the manual just has typos and is generally disappointing.
Since I was originally shopping Dannmar against Greg Smith I decided to compare the Dannmar instructions to the instructions in the Greg Smith Equipment 4 post lift and…wow. The Greg Smith instructions really do a substantially better job. They specificity mention how much room you need AND WHY and they have clear pictures. I still got it figured out but I’m starting to feel like I might have made the wrong decision at least for the 4 posts.
Once it was assembled I needed to get it moved into the back of the shop. I’m not about to spend $400 for a caster kit that I’ll use once so I made my own out of junk I had laying around. I grabbed the steel bars from my Harbor Freight 20 ton press and put them through the holes they use for the caster kit. I didn’t have a bungee cord handy so I used some romex to hold the 2*4s together. (Don't judge me!) Then took a scrap of 2*8 on my floor jack and then picked up each of the 4 corners using the 2*4s as a lever and set the posts onto furniture dollies. It slides around really easily like this.
Bam!
At this point I've bought 5 hoists. Dannmar is 2 for 4 in having a happy customer but I have nothing bad to say about Bendpak. My issue isn't with the product it is with the service. Dannmar can definitely do better. It doesn't seem likely but if I find myself in the market for another hoist I'll be looking closer at Bendpaks and Greg Smith.
In other news I ordered my steel for the ceiling Friday night. Snagged it during Menards 11% off and before the steel tariffs jack up the price.
-Hillrod