DFB
Well-known member
so, I bought one of the staplers (2447-20) at home depot yesterday for 66.22$ (plus tax)
HD is offering a free battery deal, where you get a free 2AH M12 with select tools:
https://www.homedepot.com/s/free%20m12?NCNI-5
while they are offered as a bundle online, in store they are stocked and billed as separate items. I took the two of them to the self check out, and scanned them. the screen indicated that they were on sale, and listed the refunds for each item separately right here on the screen. I paid, went and put the stapler in the truck, and looped around to the customer service desk, where their only question was "is there anything wrong with it?". I answered no, they scanned the receipt, had me sign the credit card widget, and gave me back my receipt and another for the refund of 32.78 (plus tax).
here is an image of the original receipt showing the refund amounts:
I know that some people don't like this, considering it cheating, or worse. I have decided that since HD goes right there on the receipt and publishes the prorated refund amounts, they must be OK with it. HD doesn't want you returning the main item, and keeping the free one, but clearly they are OK with you returning one item. they could mark the receipt "must be returned together for refund", after all.
this is the first time I have done it, and while I don't anticipate doing it a lot, I can see why people do it. I am swimming in 2AH M12 batteries I have gotten in kits and free offers like this (I haven't even opened one or two of them) and would rather have the 30$ than yet another unwrapped 2AH battery. now, if it was one of those new 6AH m12's (or even another 4AH) I would have kept it . . . .
Well a refund is a refund

Interesting you mention the "return together" I had an issue with HD online long ago about a "free" battery offer where they had substituted a lesser battery for the ongoing promo. I wanted the correct higher amphr battery but all they had to say thru CS correspondence was to return everything if I wasn't satisfied. Another place that ranks at the very bottom of my list for a Milwaukee tool supplier
I personally can't say I have too many batteries and always having one in most of my tools is just convenient for me. An I got a lot of tools!


