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Shop Your Way Rewards - Free and Bonus points thread

RedPenguin

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Yeah, that's the kind of situation I was afraid of when I heard about the weird not-ordering-through-your-account thing the Personal Shoppers have to do with some orders. I wish they could just do it all through the customer's account like the chat reps can (including cancelling out shipping fees when they're convinced to, and accepting non-points payment). No need for this awkward redundant system the PSes have... :dunno:

Also it's so difficult to get a hold of the PSes.

My agent after I said what the store said, stated "If out of stock, we either have to wait until back in stock or order another item".

I almost immediately tell her of another item, and now it says she's been gone for 3 hours.

Don't know if they are having a meeting or what is going on.

I should have known to stay away from this item as it doesn't hold stock very long at Sears.
 
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RedPenguin

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Guess I really stepped in a pile with this order.

PS spoke to manager and I was told order still being fulfilled and they can't reorder.

No clue what they are talking about as store told me right out they have no stock and wanted to cancel the order.
 

Hexen

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Guess I really stepped in a pile with this order.

PS spoke to manager and I was told order still being fulfilled and they can't reorder.

No clue what they are talking about as store told me right out they have no stock and wanted to cancel the order.

I guess you're just going to have to hope it shows up months later if that store eventually gets restocked? :wtf:
 

RedPenguin

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I guess you're just going to have to hope it shows up months later if that store eventually gets restocked? :wtf:

Funny enough, other than the months, I think you are right.

Thought PS left for the day, but wrote back, and it sounds like the order is waiting until another store has stock.

So I guess it will take time but guess supposedly going to still get item, but probably will be like 2-3 days for restocking. At least that's roughly how long before the item took for restocking.
 

2manytools

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I guess you're just going to have to hope it shows up months later if that store eventually gets restocked? :wtf:

I was just in my Sears Appl & Hardware, where they seemed to have a lot of sale tags up. Lots of items I hadn't seen on sale, and were pretty significant. 6in USA center punch for $3.88 (cough, cough someone 6-sided).

anyway... I came across this 48. pc master thread restorer kit on the shelf, which I had not seen there at least a couple/few months ago. They looked it up & sure enough, no other Sears had it. I am over 99% certain, it was the kit I had ordered last year (for pickup at this locations) & waited a couple months on before finally canceling. Figured I should use my points before Sears went under. I ordered for $35 after coupon/offers then, but paid $50 in points a couple days ago.

Luckily, I didn't need it for my brake job the next day. So ordered things will come in, just eons later apparently.
 

Hexen

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I was just in my Sears Appl & Hardware, where they seemed to have a lot of sale tags up. Lots of items I hadn't seen on sale, and were pretty significant. 6in USA center punch for $3.88 (cough, cough someone 6-sided).

anyway... I came across this 48. pc master thread restorer kit on the shelf, which I had not seen there at least a couple/few months ago. They looked it up & sure enough, no other Sears had it. I am over 99% certain, it was the kit I had ordered last year (for pickup at this locations) & waited a couple months on before finally canceling. Figured I should use my points before Sears went under. I ordered for $35 after coupon/offers then, but paid $50 in points a couple days ago.

Luckily, I didn't need it for my brake job the next day. So ordered things will come in, just eons later apparently.

You're lucky to still get that thread restorer set at all, it's been MIA online for a while. Great reviews. :thumbup: The Sears supply/distribution system is baffling.

I did end up finishing off my punch/chisel set locally already, but that is a nice price, about half-off! It's full-price on sears.com currently.
 

7avalon7

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anyway... I came across this 48. pc master thread restorer kit on the shelf, which I had not seen there at least a couple/few months ago.

Nice! One of the few I did not manage to get last year before it disappears from the website.

So many things that I want and seems to never have enough points :lol_hitti kinda hard to prioritize what to buy first when we do not know which they will stop selling.
 

RedPenguin

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That's strange, but I clicked on the link for $5 FREECASH SMS that just sent me to Coupon Center yesterday.

This time it just 1-2-3 loaded the FREECASH finally.
 

Zippercat

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That's strange, but I clicked on the link for $5 FREECASH SMS that just sent me to Coupon Center yesterday.

This time it just 1-2-3 loaded the FREECASH finally.

Hey thanks Red!! I tried it again and it worked for me too.
 

Hexen

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That's strange, but I clicked on the link for $5 FREECASH SMS that just sent me to Coupon Center yesterday.

This time it just 1-2-3 loaded the FREECASH finally.

Hey thanks Red!! I tried it again and it worked for me too.

Still just Coupon Center for me and no freecash loaded. :sad:


For anyone who still has a nearby Kmart, SD says:

"TEXT Smartsense to 56278 to get 50% off Kmart IN STORE on all Smartsense Food, Grocery and Household products up to $30"
 

Hexen

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No schedule changes Wed. Won $0.60.

Thursday expected game schedule:
8-11am CT $2 bonus in app
1-3pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
4-5:30pm CT $2 bonus in app
4-5pm CT $5 WW Xtra
7-8pm CT $3 WW Xtra
7-9pm CT $5 bonus in app
 

RedPenguin

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Still just Coupon Center for me and no freecash loaded. :sad:

Seems like a mixed bag as told someone else and also Coupon Center.

Guess a method would be to copy the link down and just try it occasionally on a PC or other Browser. Seems to be same link each time.
 

Zippercat

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No schedule changes Wed. Won $0.60.

Thursday expected game schedule:
8-11am CT $2 bonus in app
1-3pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
4-5:30pm CT $2 bonus in app
4-5pm CT $5 WW Xtra
7-8pm CT $3 WW Xtra
7-9pm CT $5 bonus in app

Thanks!
 

atlm

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Still just Coupon Center for me and no freecash loaded. :sad:

Do you happen to have the $5 off $15 from the Sears app loaded in your account? Someone on SD reported having that appears to block the freecash texts from working.
 

Hexen

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Do you happen to have the $5 off $15 from the Sears app loaded in your account? Someone on SD reported having that appears to block the freecash texts from working.

Nope! No freecash at all. I will probably be freshly loading that one tonight, right before making a purchase, since the texting one didn't work.
 

RedPenguin

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I'm beginning to think that the PSes possibly stopped doing orders with FREECASH from seperate accounts.

Or possibly because my PS at the time was out of the office and another was filling in for her, maybe that's why she used the manager ordering system. But then she ordered another thing on my account right after, so not sure that makes sense.

But I took a chance with my $5 FREECASH as it expires tomorrow and had them place an order but this time on an item that for a fact has verified stock and was an Auth Seller so I knew Sears couldn't mess it up. LoL

This time, she placed it through my account as normal and used my $5.

Maybe they got a lot of complaints doing it the other way?
 
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RedPenguin

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Just to give a quick update on the $5 FREECASH.

It seems to be really hit or miss.

Another user I know had his $5/$15 App FREECASH expire overnight and it still won't stop sending him to the Coupon Center.

It does appear the $5/$15 does block it for a fact though, as when he tried yesterday when the $5/$15 was still activate, it just told him the totals and refused to even offer the $5.

Just glad they didn't expire the S/K App FREECASH's like they did the "Online" $10/$50 one. I was hoping one day sending "Online" would yeild me like a $5 off $20 that some got, but it never did anything other than $10/$50.
 

Hexen

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No schedule changes Thu. $0.15 today.

Friday expected game schedule:
11am-12pm CT $3 bonus in app
2-3pm CT $2 WW Xtra
3-4:30pm CT $4 bonus in app
6:30-9pm CT $5 bonus in app
7-8pm CT $5 WW Xtra

FANtasy Friday = HAND0FF (with number 0)
 
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RedPenguin

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Anybody know what's going on with Sears Authorized Suppliers?

Seems lately, SASes are there one minute, then gone, then back, in a continious loop.

I know many SASes left due to the bankruptcy but why would some SASes keep leaving and coming back repeatedly?
 
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Hexen

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Anybody know what's going on with Sears Authorized Suppliers?

Seems lately, SASes are there one minute, then gone, then back, in a continious loop.

I know many SASes left due to the bankruptcy but why would some SASes keep leaving and coming back repeatedly?

I think they have quotas - they're only willing to sell x amount of merchandise to Sears at a time, and then they take themselves offline until Sears catches up on paying off that invoice.
 

RedPenguin

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I think they have quotas - they're only willing to sell x amount of merchandise to Sears at a time, and then they take themselves offline until Sears catches up on paying off that invoice.

Ok ty, that makes much more sense then. I figured maybe they kept getting nervous over and over again over the bankruptcy or something.

I really like the SASes as they often have items that other places sell like Wal-Mart. Also they seem to send exactly the right item each time unlike S/K. Just got this item for $13.33 (Walmart) originally $34.99 at Sears. Was even still able to use my $5/$5 on it as well. So guess you could say $8.33 for it.

I never know if you should count FREECASH as actual Points or more so a coupon. It's confusing becauase they also have actual Coupons.
 
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Hexen

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Ok ty, that makes much more sense then. I figured maybe they kept getting nervous over and over again over the bankruptcy or something.

I really like the SASes as they often have items that other places sell like Wal-Mart. Also they seem to send exactly the right item each time unlike S/K. Just got this item for $13.33 (Walmart) originally $34.99 at Sears. Was even still able to use my $5/$5 on it as well. So guess you could say $8.33 for it.

I never know if you should count FREECASH as actual Points or more so a coupon. It's confusing becauase they also have actual Coupons.

Those things that appear on https://www.shopyourway.com/freecash - freecash, formerly known as surprise points - are different from coupons, though they act similar in some ways.

Coupons have a barcode to scan at the register and/or a code to type in on the website. (Unless added to your account from the 'Coupons' page, which never has anything good anymore.) They can sometimes be given to someone else. They reduce your subtotal that counts towards free shipping. Some coupons say "freecash" on them, just to make things more confusing.

Freecash surprise points never have a barcode/code, they just get added to your account, automatically take effect on the next eligible transaction if you apply points to it, and can only be used by the original recipient. They don't reduce your subtotal, only the final total, which until the recent change (meant to happen Feb 1, but some complaints on SD today sound like it might have taken effect a week early already) meant they didn't affect getting free shipping.
 

RedPenguin

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Yea, just seems strange, that FREECASH applies as Points, yet Customer Service claims they are more so a coupon when it comes to a refund, exchange, or issue with your order.

I like Coupons somewhat more though as if they have a low minimium (technically most double but $10 off $50 not as nice to double as would require $80 order or $100 with $20 off), I noticed they let you double them at Sears and Kmart.

So if you have a $15 off $15 coupon like I was given a few weeks ago, it actually let me throw $15 of Sears and $15 of Kmart in to my cart and take $30 off. A $10 off $10 Sears/Kmart FREECASH only seems to take off $10 and not double like the coupon.

Frustrating as the coupon doesn't help at all towards shipping minimum but soon nothing except OOP I guess will count towards the minimum.
 
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Hexen

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No schedule changes Fri. Won $0.25, all from the Fantasy Friday game.

Saturday expected game schedule:
1-7pm CT tiny bonus in app
2-3pm CT $4 WW Xtra
7-8pm CT $5 WW Xtra
 

7avalon7

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No schedule changes Fri. Won $0.25, all from the Fantasy Friday game.

Saturday expected game schedule:
1-7pm CT tiny bonus in app
2-3pm CT $4 WW Xtra
7-8pm CT $5 WW Xtra



Must be my very lucky day, won $5!


Sent from my iPhone using Tapatalk
 
OP
D

Doohickey

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Yea, just seems strange, that FREECASH applies as Points, yet Customer Service claims they are more so a coupon when it comes to a refund, exchange, or issue with your order.

-----------

Back when I received a lot more freecash (surprise points), I remember the freecash points were refunded for a return if the original expiration date had not passed.

Don't know if it's still that way.
 

RedPenguin

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Back when I received a lot more freecash (surprise points), I remember the freecash points were refunded for a return if the original expiration date had not passed.

Don't know if it's still that way.

Still seems to be that way for non-expired.

Expired ones are a strange batch, the typical rule is if S/K messes up your order, you get the FREECASH back as Base Points. If customer was in the wrong typically you don't get it back but many Chat agents seem to do the "Since you are a valued customer" or "One time exception", so you never really know.
 

Hexen

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Still seems to be that way for non-expired.

Expired ones are a strange batch, the typical rule is if S/K messes up your order, you get the FREECASH back as Base Points. If customer was in the wrong typically you don't get it back but many Chat agents seem to do the "Since you are a valued customer" or "One time exception", so you never really know.

According to the chat rep I got this past Thursday, they can no longer do manual exception adjustments like that. (Not "in the wrong", just getting price protection adjustments.) Hopefully that person was wrong and the next time I ask someone they will do it, but just something to be aware of. That time they came up with a bigger price difference than I had, so I still came out ahead even after losing the pro-rated freecash amount, but sometimes that can wipe out a lot of the savings on a price adjustment.



Sunday expected game schedule:
1-7pm CT tiny bonus in app
2-3pm CT $4 WW Xtra
7-8pm CT $5 WW Xtra
 

Hexen

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No schedule changes Sun. Won ten cents. Found more money on the floor while running errands. :p

Monday expected game schedule:
10am-12pm CT $1 bonus in app
11am-12pm CT $1 WW Xtra
1-2pm CT $1 WW Xtra
2:20-4pm CT $1 bonus in app
6:30-8:30pm CT $1 bonus in app
7-8pm CT $1 WW Xtra
 

RedPenguin

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So much for the PS Program.....

Tried to get a hold of my PS as have some points expiring tomorrow and App says hasn't been there for 3 days.

Even tried changing PSes temporarily in the App and it claims every single one hasn't been there at all today.

So guess either App borked or the entire department just up and quit.....
 

7avalon7

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So much for the PS Program.....

Tried to get a hold of my PS as have some points expiring tomorrow and App says hasn't been there for 3 days.

Even tried changing PSes temporarily in the App and it claims every single one hasn't been there at all today.

So guess either App borked or the entire department just up and quit.....

I pinged my PS a while back asking about the $5 freecash for signing up (can't remember the exact detail). I never heard back from her, which I kinda expected.

The whole PS program does not make sense to me. The majority of what they are selling is not worth my time emailing someone back and forth chatting about price, features or whatever. It would be faster for me to find the what I need on my own instead of asking PS, or I would just be happy to buy the item now instead of waiting for a response from PS.

Now if I am buying a $5000 toolbox, maybe it is worth my time asking them if I can get extra 5% off or free expedited shipping, but how often does that happen.
 

RedPenguin

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Decided just to call as nothing to lose.

Guess found out from another PS who answered the phone that due to a major storm they had, much of the dept did not show up today including supervisors.

She just took the item number and ordered it for me 1-2-3 but man is it annoying reading a long item number over the phone. LoL

I wouldn't even bother if it wasn't for the FS as the stuff I buy, it claims sometimes $12-$15 for shipping which at times is even more than the item(s) themselves.
 
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OP
D

Doohickey

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Decided just to call as nothing to lose.

Guess found out from another PS who answered the phone that due to a major storm they had, much of the dept did not show up today including supervisors.

She just took the item number and ordered it for me 1-2-3 but man is it annoying reading a long item number over the phone. LoL

I wouldn't even bother if it wasn't for the FS as the stuff I buy, it claims sometimes $12-$15 for shipping which at times is even more than the item(s) themselves.

From all the discussion here, it sounds like the old PS program was superior.

Since the PS were all members, they were located all across the nation.

Plus, I suspect most of them did not have a regular job, so they were not really affected by the whole weekday/weekend thing.

Never tried asking for free shipping, so I'm not sure if the old program also had that option to offer clients.
 

Hexen

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Decided just to call as nothing to lose.

Guess found out from another PS who answered the phone that due to a major storm they had, much of the dept did not show up today including supervisors.

She just took the item number and ordered it for me 1-2-3 but man is it annoying reading a long item number over the phone. LoL

I wouldn't even bother if it wasn't for the FS as the stuff I buy, it claims sometimes $12-$15 for shipping which at times is even more than the item(s) themselves.

Aha... if they get commissions, the few who managed to make it in today must have done nicely. ;)

AFAIK the old PS program did not have free shipping ability. That was less important/interesting back then while the minimum order amount for regular orders to get free shipping was much lower, anyway. I'm not sure if they could even place orders for customers in the old program, I think they had to just send recommended products for you to order yourself. They got commissions for all the stuff bought by their 'clients' from Sears/Kmart regardless of whether the PS had any involvement in that purchase.
 
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RedPenguin

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If you haven't already, check out the IWG Game called "HAPPY VALENTINE'S DAY INSTANT WIN".

Myself and a friend both hit 5,000 on our first spin. My first over $1 win in like 2 months.

It's not guaranteed as another user I told lost but 1,000 folks get the $5.
 
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