I'm surprised nobody commented or reacted to this post - this is a really good point. I totally wasn't paying attention to his post count/history. Firefighter - if you are a real person, it would be a good idea to address these comments.
I am surprised as well, especially since DeWalt doesn't publish a telephone number to contact them on the "Contact Us" links on the DeWalt tool website.
Instead, DeWalt presents a fillable contact form, where one is required (with an *asterisk*) to fully disclose their First Name, Last Name, Email Address, Confirm email address, Telephone Number, Street Address, City, State, and Zip Code... before being able to submit a question. All fields are required to be completed.
The only other Contact Us option that DeWalt offers on their website is Live Chat. There, only First Name, Last Name, and valid Email address is required to connect to a live agent. Only I've been "holding while we connect you to a live agent" now for at least 30 minutes, with no response, and no sign of a response forthcoming.
So I'd like to know how the OP, with only two posts to his name, both of which are solely to announce, in two different threads no less, that DeWalt has "Officially" discontinued the 40v product line, and that this discontinuance has been "Confirmed." The OP speaks of having a chat with a DeWalt rep.
Was this chat online? Or on the phone? Or in person?
Still holding "while we connect you to an agent", I began searching the internet, rather than DeWalt's website, for a DeWalt phone number to call. Fortunately, there are independent websites that collect and aggregate this kind information, knowing that corporations are trying to reduce customer service contact by putting up hurdles and barriers to engagement with their customers, and further making unnecessary demands for disclosure of private information as as a precondition to the provision of any answer. Think about it... do we know anything about the person on the other end of the line, on the other side of the chat, or on the reading end of our email?
Anyway, the DeWalt phone number I found is
1 800-433-9258. I called it, and reached a recorded message identifying it was indeed a DeWalt number, but that I had reached it after hours. I called at 4 pm.
Again, I don't own any DeWalt tools, and have no skin in this game... but I also wouldn't want to see GJ'rs being gamed by operatives working on behalf of a competing brand. We do have another "confirmation" by "MarkyMark"... but with a post count of one, where the post echoes the OP's... that once again does not rule out a coordinated effort to influence a self fulfilling prophecy.
If enough people believe that a line is discontinued, then the line will eventually become discontinued (self fulfilling prophecy) due to lack of sales, as people do not like to buy into an orphaned battery platform that gets no new development, no new tools that do different things, no improved models to existing tools, no new enhancements with technologies like brushless motors and wireless communications, and no new manufacturing of batteries when the old ones reach their cycle limit, and repair parts limited to current stock on hand until depletion.
I'm not going so far as to say that what Firefighter5145 and MarkyMark posted is a fabrication. I'm just saying that under the circumstances (no other posts but these "announcements"), a prudent buyer would likely want to discover more tangible evidence of the status of DeWalt's 40V line.
Those of you who may be interested or effected might want to call 1 800-433-9258 yourself. I won't... I'm STILL waiting for a DeWalt live chat agent, for now almost an hour. I'm curious, but not so interested as to spend my limited cellphone minutes on the inquiry. If enough of you call, perhaps DeWalt will take notice.