Does williams tools have a warrenty?

[hickmlg09]

just wondering if williams sockets have warrentys on them. thanks

 

[Jeepguy]

Yes, and you can deal directly with them on warranties, they dont make you go through a distributor but you can if you want to

 

[Mickey O]

From what I've heard their warranty is great, I have never broken a Williams tool, I don't really have any of their sockets but I have lots of their USA made wrenches and ratchets.

 

[billymade]

Williams warranty statement:
http://www.jhwilliamstoolgroup.com/DSN/wwwjhwilliamstoolgroupcom/Content/JHWTG WARRANTY.pdf

Williams customer service:
http://www.jhwilliamstoolgroup.com/Content/19.htm

 

[fordbroncodave]

any retail stores sell williams?

 

[Mickey O]

any retail stores sell williams?

I've never seen Williams at a retail store or even on display at an industrial supplier, plenty of S-K, Armstrong and now I'm seeing Wright all over the place.

 

[z28snksknr]

Sorry for the newb question, but can you describe what kind of store an "industrial supplier" is? i must not have too many around my part of the world.

 

[Mickey O]

Sorry for the newb question, but can you describe what kind of store an "industrial supplier" is? i must not have too many around my part of the world.

Similar to Grainger, a store that carries a bunch of industrial tools and supplies. Do an online search for an Industrial supplier in your area, there should be a few in the area.

 

[fordbroncodave]

so to get lets say a new screwdriver that chipped you have to call them and tell them and they will mail one to you or how does this work?

 

[hickmlg09]

Okay thanks, just needed to know because I was going to put some up for sale on ebay and I wasn't sure if they had a warrenty or what since I didn't know much about it!

 

[Jeepguy]

so to get lets say a new screwdriver that chipped you have to call them and tell them and they will mail one to you or how does this work?

the last time i did one it was... send them the damaged tool and they replace it. like the sears warranty but you have to mail it. but i did get one where they had a replacement tool for an older ratchet S-53A replaces the S-53, and because they didnt make a repair kit for the old S-53 ratchet they ended up sending me a new S-53A to replace the old ratchet, and a second S-53A as a "sorry we couldnt help you" tool, pretty sweet if you ask me i got two ratchets to replace an old ratchet i got from my dad.

 

[tslabaugh]

Will Williams warranty their Kobalt stuff?

 

[hickmlg09]

Will Williams warranty their Kobalt stuff?

Kobalt is also part of Williams?

 

[hickmlg09]

Kobalt is also part of Williams?

I thought Kobalt is their own brand? I know Williams is part of snap on tools.

 

[billymade]

Kobalt is sold through Lowe's and warranted through Lowe's; the early Kobalt tools were made by Williams (OEM), now generally the hard line is my Danaher.