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Snap-on: FINALLY a new modernized site!

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mhejl

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Joined
Aug 7, 2015
Messages
328
Location
DFW Texas
I was browsing store.snapon.com yesterday enduring the usual slowness and crappy layout. Came in this morning and refreshed and WOW!

It looks like the old URL redirects to a new https://shop.snapon.com/

I haven't had much time to browse yet but the new site is responsive and seems fully redone.

Edit: You can't login with your previous userName/pass but you can with email/pass which requires a password change. New passwords are more strict (10 chars vs 8), special chars, etc.

They did, however, migrate the shopping cart and order history - kudos for that!
 
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3jakes

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Nov 8, 2017
Messages
571
Location
South Central PA
I wish they would alphabetize the listings.
Crowfoot should be before Ratcheting wrench.
But yes the sight is nicer.
Hope search function works.
 
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mrjaw14

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Joined
May 22, 2012
Messages
1,958
Location
Nashville, TN
Hum, anything with a dropdown isn't working :( oh well. I'm in IT and know these things are not without some "post-cut" issues. I'm sure it'll get sorted. Hopefully they didn't do a price increase at the same time >:)
 
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mhejl

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Joined
Aug 7, 2015
Messages
328
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DFW Texas
Yeh, that didn't last long before everything broke. Drop-downs and general navigation worked fine when I first posted. Now all sorts of HTML errors. And, ouch, only supported on Chrome and Firefox???

I'm in IT, too, and if I saw these types of problems after a deploy, I'd have to revert to my old site.
 
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mr.lemons

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Oct 24, 2017
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2,191
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UK
Wondered if it was issues with Chrome so tried IE.

tedrghsdthgsdth.jpg
 
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mhejl

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Aug 7, 2015
Messages
328
Location
DFW Texas
mhejl said:
I'm in IT, too, and if I saw these types of problems after a deploy, I'd have to revert to my old site.
Click to expand...

Quoting myself.

Yep, looks like they disabled the redirect to the new site and reverted to the old (slow, lame) server at store.snapon.com. The new shop.snapon.com server is dysfunctional (for now, anyway).
 
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P7M8

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Jun 10, 2019
Messages
35
Location
Maryland
The Techangle torque wrenches are double the price than what is on the old site and a TF72 ratchet is $65 more.:wtf:
 
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Samuel D

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Joined
Apr 9, 2019
Messages
638
P7M8 said:
The Techangle torque wrenches are double the price than what is on the old site and a TF72 ratchet is $65 more.:wtf:
Click to expand...
Are you sure those aren’t Australian dollar prices? I ask because that’s what I get served (even though I’m in France).
 
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JR 42

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Joined
Nov 2, 2013
Messages
966
Location
Sunny Seattle
That site is for Australia and the UK- look at the bottom left corner for the little flag in a drop- down menu.

I was really confused why all the ratchets cost twice as much as I remember.
 
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Wamsutta

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Jan 8, 2014
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10,876
Location
Amarillo, Texas
After looking at those Australian prices, shopping for Snap-on at the U.S. website is like shopping at Walmart for tools.
 
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Skin

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Feb 24, 2010
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11,713
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Boston
I don't know why they couldn't just face lift the old old site. It wasn't bad, just not pretty. Then they revamped it and made the interface about as unintuitive as possible. Then they deleted all the parts diagrams and most of the parts catalog numbers. Multi-billion dollar company.

I feel like someone in the online department said

'They think Matco and MAC have bad websites? Hold my beer and watch this'.
 
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M6erfan

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Joined
Dec 6, 2014
Messages
10,170
Location
'Merica!
Skin said:
I don't know why they couldn't just face lift the old old site. It wasn't bad, just not pretty. Then they revamped it and made the interface about as unintuitive as possible. Then they deleted all the parts diagrams and most of the parts catalog numbers. Multi-billion dollar company.

I feel like someone in the online department said

'They think Matco and MAC have bad websites? Hold my beer and watch this'.
Click to expand...

LOL"d!
 
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2ndGearRubber

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Joined
Mar 24, 2014
Messages
14,185
Location
Pittsburgh
Site is working for me, in USD amounts. Needed to look up part numbers, my green scope lead got sucked through a belt drive today. :(
 
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sweet victory

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Jun 9, 2016
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1,263
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USA
Everyone just needs to hire the dude/dudet who did the McMaster Carr website. Love absolutely everything about it.
 
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mikehaugen

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Joined
Sep 18, 2014
Messages
398
Location
Northern IL
I actually preferred the site from a few years ago. Few, if any, drop down menus and very fast. It didn't look as fancy I guess but very easy to find what you were looking for.
 
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dr_clyde

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Joined
Jan 7, 2009
Messages
6,445
Location
Holland, MI
I just ask my dealer for prices and ordering.

Glad i don’t have to deal with their website.

I agree about McMaster-Carr. Everyone in the industrial world with a website should copy them.
 
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M6erfan

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Dec 6, 2014
Messages
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'Merica!
did they just have a price increase? Browsing around it seems like the prices are quite a bit higher. At least on the few items i looked at.
 
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KnurledNut

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Jan 28, 2011
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n/a
mikehaugen said:
I actually preferred the site from a few years ago. Few, if any, drop down menus and very fast. It didn't look as fancy I guess but very easy to find what you were looking for.
Click to expand...

No doubt! I loved searching the old site for non-catalog items.
 
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65k10

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Jul 25, 2016
Messages
619
Location
somewhere
M6erfan said:
did they just have a price increase? Browsing around it seems like the prices are quite a bit higher. At least on the few items i looked at.
Click to expand...

Do you have USA selected for location? It defaulted to Australia on my phone's browser and those prices are indeed higher. Prices seem normal once on US.
 
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PiperCub49

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May 8, 2018
Messages
177
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Norfolk, VA
65k10 said:
Do you have USA selected for location? It defaulted to Australia on my phone's browser and those prices are indeed higher. Prices seem normal once on US.
Click to expand...

Holy smokes. Good catch. Most people probably won't be that astute though.
 
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PCMusicGuy

Well-known member
Joined
Feb 15, 2009
Messages
851
Location
Houston, TX
Personally, I think it's only ok. The layout is not very intuitive and browsing on an actual computer makes me feel as if the whole damn thing was designed for a tablet or phone. There are too many pictures and not enough meaningful content. If I go to the page for one of their scan tools or specialty tools, why is there download link to the user manual or updated software or something? Seems like a rush job that only focused on the superficial and cosmetics on "making the sale" and not enough time focused on the little things that would make the site outstanding.
 
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