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Icon tools are coming spring/summer 2019

bubinga

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Joined
Jul 26, 2014
Messages
12,744
Location
Bridgeport Ohio. (Across River From Wheeling WV)
Impact socket size offerings always seem to be a mystery. The common store bought sets always leave something out that most people could use. By the time you purchase individual skips, it often makes sense to just buy a more complete set elsewhere. If HF would release a no-skip metric set in both shallow and deep, I'd bet they would sell the **** out of them if the price was competitive with other no-skip sets.


This set from tractor supply is the only set I've seen from a brick & mortar that has no skips: https://www.tractorsupply.com/tsc/p...-drive-impact-socket-set-adm416r?cm_vc=-10005 Those are not stamped and I'm 99% certain without even looking at them that they're not shallow broached, but for the price, it's still hard to beat them for a no skip set you can buy in person with all the common sizes included. Oddly enough JobSmart splits their sort of equivalent shallow set into both metric + sae and skips 15, 16, and 18mm in the metric.
how dumb? very common size too!
 
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Dave.R

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Aug 31, 2011
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383
Location
Grand Rapids MI
I think the Tekton 90 tooth ratchets are much better than the ICONs. From the recessed direction switch, to a more even crisper ratcheting action, to no wasteful antitheft packaging, Tekton is a winner-winner-chicken dinner.:thumbup: However, I have said this since Tekton first released the 90 tooth ratchet series, they need to offer a 12-13 inch long 3/8 drive flex head ratchet with a straight handle, and a 15-18 inch long 1/2 drive flex head ratchet with a straight handle. These two additions to their ratchet offerings are a no brainer and should sell well. :beer:

Hey Fedwrench,

We have these longer straight flex-head ratchets coming in the next year or so. They will be 12.25"" for the 3/8 drive and 14.25" for the 1/2" drive.

We measure the length from the center of the drive tang to the handle end, rather than tip to tip as most do.

Dave

[email protected]
 

toolmutt

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Joined
Sep 5, 2009
Messages
2,020
Location
Texas
Hey Fedwrench,

We have these longer straight flex-head ratchets coming in the next year or so. They will be 12.25"" for the 3/8 drive and 14.25" for the 1/2" drive.

We measure the length from the center of the drive tang to the handle end, rather than tip to tip as most do.

Dave

[email protected]

Good news! Hopefully by "next year or so" you mean tomorrow! :lol_hitti
 

lardy1

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Mar 17, 2019
Messages
3,387
Location
Michigan
I'm glad to hear this, Dave. I've been disappointed as well that Tekton didn't offer something between standard length and their long length. 24" is too long for my needs. I don't own any Tekton ratchets but some folks I respect have repeatedly sang the praises of the 90 tooth.

I have been considering Proto and the newly released SK for a long handle. I guess now I will wait for the release.
 

Retroman

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Joined
Jan 21, 2018
Messages
1,364
Location
Mojave Desert
I have been very impressed with Tekton's website super intuitive and easy to use. Pricing is very competitive sometimes cheaper when you consider the free shipping, 10% back and no sales tax (Hope that lasts) Had two orders last week and probably another this week.
 

BK13

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Joined
Mar 1, 2013
Messages
2,692
Location
PDX, OR
I have a an old NAPA 1/2” deep Metric/SAE Impact set that goes ... 22, 26, 27 mm. They are rebranded Sunex. I could never figure out why they put a 26 in there rather than a 24.

My guess here is that Harbor Freight/ICON is copying Sunex on their impact sockets.

My newer Carlyle set is the same way.
 

Ign

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Joined
Jul 7, 2006
Messages
12,769
Location
Butte Peak ND
ICON 1/2" Drive Professional TORX® Bit Socket Set, 12 Pc. $24.99

https://www.harborfreight.com/merch...essional-torx-bit-socket-set-12-pc-56366.html


56366_W3.jpg

56366_W4.jpg

Their website compares this to the Snappy 211EFTXTPY but that's Torx Plus. These don't appear to be Plus? Can anyone tell?
 

Jaysreal

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Joined
Aug 28, 2016
Messages
247
Location
Pittsburgh, PA, USA
After happening upon a 20% off ICON Tools specific coupon, I finally took a shot in the dark by picking up the WRAM-10 set from Harbor freight.

First impressions were that they were a decent set. The length of the beams in conjunction with the 15 degree offset and the anti slip opening are what fueled my excitement for them but disappointment set in from the moment I first put the open end on a fastener.

These anti slip open end are unlike any anti-slip wrenches I have tried. The amount of "slop" exhibited in the open end is quite large and it would appear they are purposely designed like this as to "****" the fastener in the open end locking it to the mouth of the wrench. While it's understandable to a degree to do this on an anti-slip, the implementation here doesn't really instill confidence when inserting the mouth on a bolt. It's honestly to the degree that, while working blind, I would second guess what size I needed.

FWIW, the wrenches have never slipped off a single fastener and it probably won't drive me to return them but if I had it to do all over again I would opt for the standard open-end set and not the anti slip.

Also made a vid for anyone interested:

Sent from my ASUS_I01WDX using Tapatalk
 

Mr_B

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Joined
Nov 21, 2016
Messages
5,373
Location
Reading
^
You also find the jaws on the antislip will mar up on harder fasteners.
I have the standard open end as much more useful and if really need antislip I go for my wrightgrips .
Taiwan antislip while works is not that great ...
Ratchet mechanisms and ring size is really nice.
For price with 20% + off they fair buy, for warranty you get shipped the replacement . I been using my set few months professional auto and farm machinery repair and they holding up fine .
hi-five do pretty nice ratchet wrenches and it one of the better icon offerings, most of it a real let down .
 

Ign

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Jul 7, 2006
Messages
12,769
Location
Butte Peak ND
{snip}
FWIW, the wrenches have never slipped off a single fastener and it probably won't drive me to return them but if I had it to do all over again I would opt for the standard open-end set and not the anti slip.

Also made a vid for anyone interested:

Nice vid, thanks!
 

PaintNBodyGuy

Member
Joined
Feb 23, 2018
Messages
24
For the guys complaing about the Snap On warranty, I thought I would post a more personal experience as well. I grew up a shop rat in my Dad's shop and he had mostly Snap On tools when I went back to live with my mom I was left with the impression Snap On ment success. I started wrenching on my own cars later on in life and had mostly Craftsman, still thinking about when I get good at it I would deserve some Snap On stuff much respect at this point. Well I finally started getting good at it and started looking on Ebay for New Snap On stuff at better prices. You see the way I saw it and thought anyone would, is that if you buy it new anywhere it would not matter because the truck guy is not getting his commission when you buy from Snap On website anyway in turn not justifying the full price. Oh boy guys Snap On only wants to make money they are not all american they are all about the $$$$. I get a warm felling inside when I think about harbor freight after all the help they have given me setting up my shop. If I buy a Snappy tool I am damn shore to keep the reciepts like blackmail insurance because that is what it is with these clowns these days. Put Snappy sise by side with HF and ask yourself, If they can do it why can't Snap On. Just my 2 cents.
 

M635_Guy

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Dec 5, 2019
Messages
4,333
Location
NC
For the guys complaing about the Snap On warranty, I thought I would post a more personal experience as well. I grew up a shop rat in my Dad's shop and he had mostly Snap On tools when I went back to live with my mom I was left with the impression Snap On ment success. I started wrenching on my own cars later on in life and had mostly Craftsman, still thinking about when I get good at it I would deserve some Snap On stuff much respect at this point. Well I finally started getting good at it and started looking on Ebay for New Snap On stuff at better prices. You see the way I saw it and thought anyone would, is that if you buy it new anywhere it would not matter because the truck guy is not getting his commission when you buy from Snap On website anyway in turn not justifying the full price. Oh boy guys Snap On only wants to make money they are not all american they are all about the $$$$. I get a warm felling inside when I think about harbor freight after all the help they have given me setting up my shop. If I buy a Snappy tool I am damn shore to keep the reciepts like blackmail insurance because that is what it is with these clowns these days. Put Snappy sise by side with HF and ask yourself, If they can do it why can't Snap On. Just my 2 cents.

I don't think anyone is doing it better than Tekton right now on that score.
 

Ton ton

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Joined
Oct 16, 2019
Messages
4,592
Location
Page County,VA
After happening upon a 20% off ICON Tools specific coupon, I finally took a shot in the dark by picking up the WRAM-10 set from Harbor freight.

First impressions were that they were a decent set. The length of the beams in conjunction with the 15 degree offset and the anti slip opening are what fueled my excitement for them but disappointment set in from the moment I first put the open end on a fastener.

These anti slip open end are unlike any anti-slip wrenches I have tried. The amount of "slop" exhibited in the open end is quite large and it would appear they are purposely designed like this as to "****" the fastener in the open end locking it to the mouth of the wrench. While it's understandable to a degree to do this on an anti-slip, the implementation here doesn't really instill confidence when inserting the mouth on a bolt. It's honestly to the degree that, while working blind, I would second guess what size I needed.

FWIW, the wrenches have never slipped off a single fastener and it probably won't drive me to return them but if I had it to do all over again I would opt for the standard open-end set and not the anti slip.

Also made a vid for anyone interested:

Sent from my ASUS_I01WDX using Tapatalk

I like your YouTube video on Pittsburgh Pro ratchet.
 

M635_Guy

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Joined
Dec 5, 2019
Messages
4,333
Location
NC
I think the Tekton 90 tooth ratchets are much better than the ICONs. From the recessed direction switch, to a more even crisper ratcheting action, to no wasteful antitheft packaging, Tekton is a winner-winner-chicken dinner.:thumbup: However, I have said this since Tekton first released the 90 tooth ratchet series, they need to offer a 12-13 inch long 3/8 drive flex head ratchet with a straight handle, and a 15-18 inch long 1/2 drive flex head ratchet with a straight handle. These two additions to their ratchet offerings are a no brainer and should sell well. :beer:

I really like Tekton's approach to packaging - minimal and very green (including their "peanuts" that dissolve in water). From the orders I've placed with them it's pretty clear they've got their warehouse logistics together too.

I just wrote up a long thing on my ratchets, but it seems like a lot to stuff in this thread - the net is I recently added a Tekton to my sorta-crowded group of 3/8" ratchets (that includes the Icon 3/8" that I'm pretty fond of) and it seems to be a stone-cold killer. Even setting aside the 10% store-credit thing, at $25 it's a fantastic value.
 

will335i

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Joined
Feb 18, 2020
Messages
497
Location
IL
For the guys complaing about the Snap On warranty, I thought I would post a more personal experience as well. I grew up a shop rat in my Dad's shop and he had mostly Snap On tools when I went back to live with my mom I was left with the impression Snap On ment success. I started wrenching on my own cars later on in life and had mostly Craftsman, still thinking about when I get good at it I would deserve some Snap On stuff much respect at this point. Well I finally started getting good at it and started looking on Ebay for New Snap On stuff at better prices. You see the way I saw it and thought anyone would, is that if you buy it new anywhere it would not matter because the truck guy is not getting his commission when you buy from Snap On website anyway in turn not justifying the full price. Oh boy guys Snap On only wants to make money they are not all american they are all about the $$$$. I get a warm felling inside when I think about harbor freight after all the help they have given me setting up my shop. If I buy a Snappy tool I am damn shore to keep the reciepts like blackmail insurance because that is what it is with these clowns these days. Put Snappy sise by side with HF and ask yourself, If they can do it why can't Snap On. Just my 2 cents.

I bought a low profile ratchet (RAT72) and a couple sockets off of ebay and when they showed up I noticed that the ratcheting mechanism was stripped in one direction. This wasn't some ragged out tool that I knew was broken when I bought it if that's what you're thinking. It was sold as surplus from Boeing stock to be in good working order. I took a gamble mailing it off to Snap On because at the price I paid for everything the ratchet was "free". It took a few weeks but I did finally receive a replacement RAT72A.

I say that to say this. I shouldn't have felt anxiety mailing off a $54 ratchet for repair. I really miss being able to replace my craftsman tools regardless of how I acquired them or broke them no questions asked. A lifetime warranty isn't worth a whole lot when it can easily be invalidated even by the companies own obsolescence plan. I feel for the guys in the shops buying off of trucks and trying to hold onto receipts. I hope they are the typical store receipts because that ink fades over time so what happens then?

If the Ikon line follows the craftsman model for warrantying out tools count me in. Tools, especially quality ones, become heirlooms and I don't want to leave my kids tools that are worthless after they break because they weren't the original purchaser of them.
 

M635_Guy

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Dec 5, 2019
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NC
If the Ikon line follows the craftsman model for warrantying out tools count me in. Tools, especially quality ones, become heirlooms and I don't want to leave my kids tools that are worthless after they break because they weren't the original purchaser of them.

Icon has it now. The question is whether they'll have to 10-20 years from now.
IkbaFs.gif


I'd lean to the side that you'll probably be able to get an equivalent or your money back, but who knows...

I agree that most modern businesses fail to understand the value in just doing the big-right-thing, and thus fail to benefit from the brand loyalty that brings with it.
 

victor252

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Joined
Jul 24, 2017
Messages
343
I bought a low profile ratchet (RAT72) and a couple sockets off of ebay and when they showed up I noticed that the ratcheting mechanism was stripped in one direction. This wasn't some ragged out tool that I knew was broken when I bought it if that's what you're thinking. It was sold as surplus from Boeing stock to be in good working order. I took a gamble mailing it off to Snap On because at the price I paid for everything the ratchet was "free". It took a few weeks but I did finally receive a replacement RAT72A.

I say that to say this. I shouldn't have felt anxiety mailing off a $54 ratchet for repair. I really miss being able to replace my craftsman tools regardless of how I acquired them or broke them no questions asked. A lifetime warranty isn't worth a whole lot when it can easily be invalidated even by the companies own obsolescence plan. I feel for the guys in the shops buying off of trucks and trying to hold onto receipts. I hope they are the typical store receipts because that ink fades over time so what happens then?

If the Ikon line follows the craftsman model for warrantying out tools count me in. Tools, especially quality ones, become heirlooms and I don't want to leave my kids tools that are worthless after they break because they weren't the original purchaser of them.

Without meaning to offend, you are not the customer Snap-On or Harbor Freight wants. The company received no revenue from you and is stuck providing replacements at no charge to avoid their reputation being ruined.

One could argue that a no-questions-asked lifetime warranty would increase the original sale price of the tool enough to offset the warranty claims. However, looking at the history of Craftsman and defunct US tool companies show that most consumers aren't willing to pay enough to make those policies worth it.
 
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will335i

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Without meaning to offend, you are not the customer Snap-On or Harbor Freight wants. The company received no revenue from you and is stuck providing replacements at no charge to avoid their reputation being ruined.

One could argue that a no-questions-asked lifetime warranty would increase the original sale price of the tool enough to offset the warranty claims. However, looking at the history of Craftsman and defunct US tool companies show that most consumers aren't willing to pay enough to make those policies worth it.

No offense taken but you also don't know me well enough to make that determination. I have bought a couple snap on tools on ebay to see if they are really better enough for me to justify the retail cost. I would have gladly purchased a repair kit if it was offered or even gone on a truck to spend some money if I had access to one. Like I said didn't really expect them to replace it and wouldn't have said one word if they didn't since I know the policy. I got lucky and they also built some goodwill with me. I plan to make purchases in the future but would prefer to buy off a truck and build a relationship with a dealer but that is a little harder to do right now.

Remember the Craftsman band didn't fail it was Sears that failed and sold off the last really valuable asset they had. It also wasn't the warranty policy that brought Sears down it was poor business decisions.

I have a whole toolbox full of US made Craftsman tools and have had a couple pieces break recently so I am at a crossroads as to whether just warranty them out with junk or upgrade or go a completely different direction.
 

PaintNBodyGuy

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Joined
Feb 23, 2018
Messages
24
The finger pointing here is priceless, guys sometimes you have to take one right on the chin. I am in the process of selling all my ebay Snappy stuff to either buy from Snap On directly or replace with CAT or another good instrial brand. Yes it hurts but as my sales reciepts stack up and the arguing with everyone including the companies subsides it really feels better in the end. The icon stuff decent and I doubt you can't use it in a shop setting for ''whatever" reason. They are copies though of a more successful brand and it ***** that Crafty is no longer. A good american company that passed on the quality and saving to its customer. We have inherited HF subsequently and that is what it is. Buy Snap On from Snap On and don't give these fan boys a reason to open up the mouth. I never knocked ebay they are a great tasters venue for sampling and seeing if you like/want to invest more.
 

m6z

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Sep 13, 2019
Messages
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Missouri
Remember the Craftsman band didn't fail it was Sears that failed and sold off the last really valuable asset they had. It also wasn't the warranty policy that brought Sears down it was poor business decisions.

I have a whole toolbox full of US made Craftsman tools and have had a couple pieces break recently so I am at a crossroads as to whether just warranty them out with junk or upgrade or go a completely different direction.

I'm in the same situation. Sears is gone, is there anywhere to go for Craftsman warranty now? I don't have receipts for tools I bought 20 years ago.

Sent from my Pixel 4 XL using The Garage Journal mobile app
 

Skin

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Messages
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Lowe's or Ace are suppose to honor the warranty. It's still in the fine print that proof of purchase isn't required. The only hiccup you might encounter is a discontinued part number in which case you may need to phone Stanley directly.
 

Ton ton

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I would say it was ok. I took the ratchet apart and greased it. I did use it to take a wheel off of our tandem axle truck. I need another 3/4" extension, not sure where to buy a good extension. It's not a Snappy by any stretch but it works. Yes, I used a cheater pipe. I tried to order 3/4" wright ratchet but Covid 19 showed up and I am scared to go downtown to H.D. supply.
 

will335i

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Feb 18, 2020
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I'm in the same situation. Sears is gone, is there anywhere to go for Craftsman warranty now? I don't have receipts for tools I bought 20 years ago.

Sent from my Pixel 4 XL using The Garage Journal mobile app

Like everyone else is saying Lowe's and Ace should honor it. Haven't tried it myself partly because it will be a Chinese version of what I have. I have two broken 3/8 drive 4mm hex bits that I need to swap out. The last thing I had warrantied was a professional T10 torx driver. Imaging my disappointment when I was handed a regular T10 from china. At least they gave me two of them.
 

Mr_B

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I would imagine HF warranty become more stringent in time .
Once tools end up used online and going through yard sales they going get fed up exchanging worn scruffy abused tools for every charlie without some tighter rules.
Even with snapon pricing you can't hand out new tools endlessly like they did back in the 80's and 90's .
Very debatable how rounded ICON tool range will get and very much a concern to what quality level and oems will be used in the future when want a replacement .
Buying basic hand tools with to much focus on lifetime warranty tends cost you in tool quality and features and in real value .
After craftsman, gearwrench etc you think people realized life warranty long term ain't always that useful .
 

JP Chestnut

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May 9, 2020
Messages
235
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Upstate NY
I would imagine HF warranty become more stringent in time .
Once tools end up used online and going through yard sales they going get fed up exchanging worn scruffy abused tools for every charlie without some tighter rules.
Even with snapon pricing you can't hand out new tools endlessly like they did back in the 80's and 90's .
Very debatable how rounded ICON tool range will get and very much a concern to what quality level and oems will be used in the future when want a replacement .
Buying basic hand tools with to much focus on lifetime warranty tends cost you in tool quality and features and in real value .
After craftsman, gearwrench etc you think people realized life warranty long term ain't always that useful .
This is true. Lots of lifetime warranty brands have done away with it - notably ll bean and brooks brothers. Both those companies had amazing warranties until recently. Both stopped it due to abuse of the policy.
 

kngelv

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Joined
May 25, 2011
Messages
2,214
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Detroit, MI
The warranty obsession is kind of crazy to me. I have bought exactly zero hand tools because of the warranty. I kind of know what it is in the back of my mind but I have never really thought about it. In forty plus years of working on stuff I have broken about three or four sockets and had one ratchet come apart. All were USA Craftsman and replaced under warranty. I have broken the tips on probably a half dozen Klein screwdrivers which is usually my fault so I have never bothered trying to warranty them. I usually buy USA or German hand tools and have never really had an issue. Twenty six years later I’m still rocking a pair of Channellock 440’s that I got as an apprentice and are still in my tool bag. I’m an industrial electrician. I have exactly one Icon tool and it is the chrome metric socket set I bought with $19.99 coupon. Still unused. Honestly with all this China political stuff in Hong Kong plus the intellectual property theft I think I’m done with as much of their stuff as possible. I probably only own like five or six Chinese made tools anyway. Of course I’m typing this on my made in China iPad Pro.

James
 

toddmorr

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Potomac, Maryland
Honestly with all this China political stuff in Hong Kong plus the intellectual property theft I think I’m done with as much of their stuff as possible.

hear hear. I've been a mild China supporter for years, but I'm so done now with them. Wuhan flu plus Hong Kong did it. For me, specifically this means I will now make a lot more effort to buy non-China.
 

M6erfan

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Dec 6, 2014
Messages
10,170
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'Merica!
The warranty obsession is kind of crazy to me.

Agreed

I have bought exactly zero hand tools because of the warranty. ...

Yep, me either.

I mean, if I'm paying $200 for a ratchet or $500 for a set of wrenches, then the warranty is a nice perk. But I've broken all of zero ratchets or wrenches. And if I need to buy one, rebuild kits are cheap.
 
Last edited:

jgromada

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Oct 13, 2011
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1,017
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Maryland (between DC & Balt)
i have warrantied a few Craftsman sockets recently at lowes. One time it was a big process where i got a form from them and then went up to register for a $0 transaction. Second time the guy in the tool section just took the one bad one from me and handed me a new socket that he had just pulled from drawer and told me to pocket it.

The few times i've had to warranty at Harbor Freight it was a very smooth process.
 
Last edited:

Handyandy23

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Nov 8, 2017
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Ontario, Canada
I bought a low profile ratchet (RAT72) and a couple sockets off of ebay and when they showed up I noticed that the ratcheting mechanism was stripped in one direction. This wasn't some ragged out tool that I knew was broken when I bought it if that's what you're thinking. It was sold as surplus from Boeing stock to be in good working order. I took a gamble mailing it off to Snap On because at the price I paid for everything the ratchet was "free". It took a few weeks but I did finally receive a replacement RAT72A.

I say that to say this. I shouldn't have felt anxiety mailing off a $54 ratchet for repair. I really miss being able to replace my craftsman tools regardless of how I acquired them or broke them no questions asked. A lifetime warranty isn't worth a whole lot when it can easily be invalidated even by the companies own obsolescence plan. I feel for the guys in the shops buying off of trucks and trying to hold onto receipts. I hope they are the typical store receipts because that ink fades over time so what happens then?

If the Ikon line follows the craftsman model for warrantying out tools count me in. Tools, especially quality ones, become heirlooms and I don't want to leave my kids tools that are worthless after they break because they weren't the original purchaser of them.

I'm not a big proponent of SO, I don't even own a single SO tool. But I can see both sides of it. Pretty hard to expect them to keep replacing everyone's ancient ratchets that are picked up super cheap in lots online.

The rebuild kits are available for sale for like $12, so it's not like the ratchets need to go in the garbage. You can still find good deals for damages ones, and then spend the $12 on the rebuild kit, and still come out ahead.
 

Skin

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I'm not a big proponent of SO, I don't even own a single SO tool. But I can see both sides of it. Pretty hard to expect them to keep replacing everyone's ancient ratchets that are picked up super cheap in lots online.

The rebuild kits are available for sale for like $12, so it's not like the ratchets need to go in the garbage. You can still find good deals for damages ones, and then spend the $12 on the rebuild kit, and still come out ahead.

Snap-on is still very liberal with their warranty policy as are most truck brands. The biggest change with Snap-on was the requirement for pre-approval and many more call-tags to confirm that someone actually owns the tools they need warrantied. Prior to their policy change they were one of the only companies that would mail out most tools without needing the old one back.

One of the stories I heard that caused them to change was that the same person called something like 30 times to warranty the same ratchet and they just kept mailing them new ones until someone finally noticed.

I don't see HF or anyone else changing anytime soon. Taiwan is not an expensive place to manufacture in bulk and basic hand tools in general aren't overly complex or labor intensive to manufacture anymore. If they have more than $5-$8 ******* into manufacturing an Icon ratchet and getting it onto a store shelf i'd be shocked. Same story with Snap-on. An F80, probably costs them $20 at most to manufacture and distribute then it ends up on the truck priced at nearly $120.

Yea that's a might simplistic (ignores distribution markup) but all the same the cost of at least 1 or 2 replacement is certainly baked into the price and if only 15% of your customers ever actually use the warranty you're doing very well.
 
Last edited:

JP Chestnut

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May 9, 2020
Messages
235
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Upstate NY
One of the stories I heard that caused them to change was that the same person called something like 30 times to warranty the same ratchet and they just kept mailing them new ones until someone finally noticed.

I believe that. I worked at AAA earlier in my career doing data analysis. One of my first jobs was looking for abuse of the (massively unprofitable) tow service. I found a dude that got over fifty tows multiple years in a row. I looked into it and the guy was using the tow truck to pick him and his car up at the bar and take them to some location close to home.

We ended up putting some limit in the number of tows you can get annually. The **** heads always end up ruining everything.
 

dnschmidt

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Oct 3, 2014
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7,260
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Phoenix, AZ
I don't think I've EVER warranteed a hand tool. First off I'm too lazy to bother and secondly I don't tend to break hand tools as I don't abuse them. If I need a six foot cheater bar I whip out the 3/4" drive Aircat impact. Nothing says no to that. I've warranteed several Milwaukee batteries that died from weird causes (Their M18 9.0A-Hr's are particularly and uniquely bad and I've warranteed two of these and two M12 6.0A-hr batteries die unnatural deaths which Milwaukee took car of) but never a hand tool.
 

Skin

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Boston
I believe that.

I do to. I had an old set of extra long wrenches with 5 of the 7 experiencing chrome peel. I called and gave the part numbers fully expecting to mail the old wrenches in for replacement but instead I had a box show up a week later with new wrenches in it. Retail price was right around $200 for what they sent me. I figured since I gave them part numbers to most of a set they'd want them but they just took my word for it.

I ended up throwing the old wrenches into the community shop box.
 
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