Gedore Tools - the biggest disappointment

[T425]

Hello everyone,
This is my first post and I found the forum in search of answers regarding Gedore...
So disappointed and have lost any trust in them... I have no idea if Gedore UK is doing to me or just the German manufacturer changed...

I have no idea how to post pictures here for you to see and will try to explain

Big socket box from 10mm to 36mm 1/2” some 8 sockets are with easy to spot deep scars inside the 6 point hexagon... I wrote numerous email just to receive answers that is the way it is...

Spanner set 6mm to 32mm N7 three are with issues like they have been rusted and after that chromed and one of them looks like someone played with a grinder over it before coming...

Some of the sockets are without any symmetry of the hexagon feels like before manufacturing the sockets weren't centered...

Ind so on and so on... and everywhere is stamped Made in Germany

Anyone with similar issues... I think to pack everything and returned where it comes from

 

[alcorelli]

I would return them.

Sent from my SM-G975U using Tapatalk

 

[richfinn]

Hello everyone,
This is my first post and I found the forum in search of answers regarding Gedore...
So disappointed and have lost any trust in them... I have no idea if Gedore UK is doing to me or just the German manufacturer changed...

I have no idea how to post pictures here for you to see and will try to explain

Big socket box from 10mm to 36mm 1/2” some 8 sockets are with easy to spot deep scars inside the 6 point hexagon... I wrote numerous email just to receive answers that is the way it is...

Spanner set 6mm to 32mm N7 three are with issues like they have been rusted and after that chromed and one of them looks like someone played with a grinder over it before coming...

Some of the sockets are without any symmetry of the hexagon feels like before manufacturing the sockets weren't centered...

Ind so on and so on... and everywhere is stamped Made in Germany

Anyone with similar issues... I think to pack everything and returned where it comes from

Are they based in Skipton North Yorkshire??

I would Return it and buy Ko-ken from uktools instead if I were you

 

[Ralf11]

if you used a credit card you can file a dispute

agree on getting Ko-ken

 

[65Val]

I have some...they're fine.

 

[BrandoJames]

Sorry you had these problems--it sounds like you're a Euro tech. DIYer advice:

For quality chrome sockets at a reasonable price, you might save money by going with a Taiwan-made set like Tekton or Williams/Blue-Point. I also own a really nice Matco ADV impact set--also Taiwan-made and reasonably priced. Good luck.

 

[Mr_B]

never seen major appeal of gedore, for sure got a few gems but for socketry you can do way better for equal or less expenditure .

 

[Qualitytools]

Welcome to the forum! Have a look at KOKEN, they are beautifully made and depending on where you are in the world you will find them very well priced for the quality.

 

[T425]

Are they based in Skipton North Yorkshire??

I would Return it and buy Ko-ken from uktools instead if I were you

Yes, they are based in Skipton North Yorkshire, ... What do you mean by that?
I am going Crazy about my venture with Gedore and Skipton... I Will be thankful to clear the matter and to prevent others to have the same experience as mine right now...

 

[mr.lemons]

Gedore chrome can be rough and not uniform. Really need to see photos to see if it's worse than normal.

 

[T425]

I can't post pictures or send a PM...
Is someone willing to send me an email on PM and post the pictures?

 

[richfinn]

Yes, they are based in Skipton North Yorkshire, ... What do you mean by that?
I am going Crazy about my venture with Gedore and Skipton... I Will be thankful to clear the matter and to prevent others to have the same experience as mine right now...

I know the place it's 10 miles up the road from me, they are a genuine Gedore distributor

Are you in the UK?

You will find the finish on some German industrial tools won't be perfect, the sockets do sound bad enough to return though

uktools have a great selection of Ko-ken (sockets)

Primetools have a good stock of Stahlwille (spanners etc)

 

[richfinn]

I can't post pictures or send a PM...
Is someone willing to send me an email on PM and post the pictures?

do a couple more posts and you may be able to add pics, I think you need 5 posts before you can add pics ( possibly)

 

[T425]

Yes, I am located in London, UK ���� ... And I am not a fan of online shopping but decided to do it right from Gedore UK... And look what happened... I hope Mr Lemon to posts the pictures...

I understand industrial finish is not as glossy as a domestic one but this is somehow going too crazy even for a die-hard Gedore fan like me... ��... I Really like them...

 

[mr.lemons]

 

[Skin]

If you need a macro lense to find problems they aren't problems. My tools are in a box for working not on display in a beauty contest. All I see is photos of very nice tools.

 

[tarbellb]

I mean, c'mon. Its a industrial tool not a flower vase.

If you want better quality you better ante up for Nepros Snap-on etc.. then youve spent enough to groan about cosmetic blemishes.

Like shiny chrome, I hear cheap Taiwan sockets are making a splash.

 

[RTM]

For budget tools, that is the quality I expect to see.

 

[T425]

Well, it is not a microlens it is my phone... When you hold it you can see on the bottom is like rust... coming out. The basic symmetry is not present, the inside walls on most of the sockets are like they miss some of the manufacturing processes before the final one...

One of the spammers is with one side of the open-end is just treated half and is difficult to see it in the photo...
Pilling out the chrome you call it cosmetic... For brand new sockets and with such price...

To me, one thing is for sure Gedore is not anymore whatever was...
Finding sockets inside the set that do not belongs there... and so on...

 

[mr.lemons]

Deleted

 

[lardy1]

And people complain about SK?

 

[Dave455]

Gedore are basically industrial tools, and they’ve never been regarded in the U.K. as “top end”, or priced as such. It was only when I came on this forum that I saw them being discussed in the same league as Hazet. They’re not, and the finish is appropriate to their use at best.

Some of those marks are just cosmetic and wouldn’t worry an industrial user, but there are some more serious flaws too that should never have got through quality control. Under British Distance Selling Regulations you can just return them (within 14 days I think?). Don’t need to do anything else.

Despite their intended use, I always find Gedore over rated. There are some tools that they do well, and represent good value (their No. 17 combination spanners for example), and also some of the larger tools, but for the most part I’m disappointed. I’ve seen poor design, poor fit, poor finish, and generally “so so” quality. Your tools are entirely typical of my Gedore experiences I’m afraid.

Personally, if I want “mid range” German tools I tend to go for Heyco or Elora. I’ve never had any issues with either.

 

[Ralf11]

some look fine

others have cosmetic defects

others are effed up so they might break sometime

dispute the charges on your credit card, contact the guy's boss, write letters to your consumer protection agency or pound sand

buy Ko-ken next time

 

[joey1320]

I will gladly take those if you don't want them. I'll pay for shipping to the US.

 

[Mr_B]

Gedore was never highly regarded back in my apprentice days.
I never liked the gedore sockets and as for wrenches Stahlwille was far better design and manufacture and less money .
Only euro stuff I thought decent came from stahlwille hazet and facom, some older draper stuff was quite good but that was because it was made in Japan, same as some era of kamaza that made in japan and was decent alloys and finishing of a good design tool .
For the UK prices on koken and stahlwille and facom you don't need struggle with these sort of issues and over paying ...

 

[richfinn]

Not my cup of tea at those prices, send it all back for a refund and let us know exactly what tools you want so we can offer some better recommendations

Welcome to GJ BTW

 

[MikeF2316]

The grind marks on the 26 mm are bad. But the crooked jaw on the 27 is unacceptable. The flaws in the sockets and castings don't really bother me that much.

You're obviously unhappy though, so send it all back.

 

[cherrybomb]

I too,would be dissatisfied. Return them,move on.I am happy with my Stahwille..Much better choices out there,for a guy to spend his hard earned dollar.

 

[LXCam]

I wouldn’t worry about the finish, it’s a tool. But the off center broaching would have them being returned.

 

[Dumber than lumber]

If those were snap on tools I imagine anyone would agree with the bitching. Same for if they were Koken.
When I first came to garage journal I didn’t realize that shiny unblemished tools were even a thing. And then i became a tool snob.

 

[MacMcMacmac]

It doesn't matter what anyone thinks. You are unsatisfied with a product you paid a premium for. I'd send them back.

 

[Mr_B]

I wouldn’t worry about the finish, it’s a tool. But the off center broaching would have them being returned.

I would, flaking plating is a massive issue in a lot of industries .
I had a set of Koken sockets and snapon wrenches that flaked and chipped badly and beside splinter issue it was big issue if working on engines hydraulics etc and had be addressed ...

 

[Skin]

Well, it is not a microlens it is my phone... When you hold it you can see on the bottom is like rust... coming out. The basic symmetry is not present, the inside walls on most of the sockets are like they miss some of the manufacturing processes before the final one...

One of the spammers is with one side of the open-end is just treated half and is difficult to see it in the photo...
Pilling out the chrome you call it cosmetic... For brand new sockets and with such price...

To me, one thing is for sure Gedore is not anymore whatever was...
Finding sockets inside the set that do not belongs there... and so on...

Macro mode means the camera is focusing extremely close.

Those are nice tools you bought. If you want show tools try Snap-on, Nepros, Ko-Ken, Proto/MAC etc.. They'll look great on display in a plexi-glass box. I suspect you'll be paying a fair bit more than what you paid for Gedore. Half the time my stuff is fixing a rotting wreck so a tiny divot in a socket wall or wrench beam wouldnt bother me. It actually fits with the rough blasted finish that Gedore applies. A socket being ten thou off on a broach also wouldnt effect anything. Most guys wouldnt notice what you're complaining about. Your OCD is just going off the charts. Sorry.

I would, flaking plating is a massive issue in a lot of industries .
I had a set of Koken sockets and snapon wrenches that flaked and chipped badly and beside splinter issue it was big issue if working on engines hydraulics etc and had be addressed ...

Thats not plating, thats paint and the broach isnt 100% clean. Not going to win the tool beauty contest but its absolutely fine.

 

[American Locomotive]

I agree with the others that the cosmetic blemishes (grind marks, small dents, chips, paint/finish flaking, etc..) are pretty normal for industrial tools, and should be expected honestly.

But the messed up broaching on the sockets and that wrench is not normal, and not acceptable.

A socket being ten thou off on a broach also wouldnt effect anything.

That's way, way more than "ten thou". These are 1/2" drive sockets, so that drive end broach looks off centered by at least .030"-0.040", which is absolutely terrible and CAN theoretically cause issues, especially if you have long studs that protrude into the drive end slightly.

Not only that, but some of the sockets looked like the working end broach was off center as well. That can directly cause problems on recessed bolts in tight-clearance applications, where the socket moving in an eccentric pattern could cause it to bind in the hole.

 

[BigBoreFan]

The OP is obviously a Nepros man.

 

[Mr_B]

Thats not plating, thats paint and the broach isnt 100% clean. Not going to win the tool beauty contest but its absolutely fine.

I not referring purely to the internal broach but seems that finished so poorly with paint over some poor chrome and poor and broach finish and the alloy shows a lot of voids I wouldn't put much faith in plating around the hex edge .
I've got decades of experience working with german hand tools and gedore was never that great on plating durability .
stahlwille was one of best on durable plating, good ergonomic advantages and less glare from inspection lights with satin chrome and very hard wearing to point you can wear down plating through usage cycles rather than flake .

alloy stock, forging, broach tooling and general finishing is piss poor and way below what expect at that price point .
toptul, premier do better out of taiwan for 2 or 3 bucks a socket.
toptul or facom taiwan wrenches pretty decent too, gedore wrenches are well known for poor open ends and broaches can be rough from poor tooling .
Stahlwille excel in wrenches and prices for no skip sets are silly cheap bought online .

 

[seber]

There are actual cracks in those sockets that have been plated over. I wouldn't even hesitate to return that ****.

 

[3baygarage]

The grind marks on the 26 mm are bad. But the crooked jaw on the 27 is unacceptable. The flaws in the sockets and castings don't really bother me that much.
.

My thoughts too. The wrenches are pretty bad there.

I see that one socket stamping was an overstrike too.

My question is how did one guy get so many new flawed tools? Are they selling seconds without telling people?

 

[dnschmidt]

If you're in the UK and want very well finished tools for a good price I'd go with TOPTUL. I sold TOPTUL in the United States and for the money their quality is unbeatable. Sadly, I and some on this board, were the only people that knew that (and the salesperson I dealt with a TOPTUL was a total *****) but from the price/quality standpoint you can't beat TOPTUL.

 

[ChevyEFI]

The wrench jaws are flawed and would cause me to return them. Most of the socket broaching is fine but not pretty; same **** comes up on other brands that silver paint their socket inners. The offset in the socket drive broaching post 15 pic 10 is **** though. Yippee, welcome to the economy where pushing product and letting end users do QC is a valid practice.