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Hey Scott, Sent you a pm, but wanted to make sure this wasn't missed. Our call ended a little quicker than I was counting on. We don't offer that socket for sale, but for singles like that we can usually send out a socket to complete the set. We are working to expand our socket program and...

Hey, Dave at Tekton here. We are based out of Grand Rapids Michigan, and don't require you to save your receipts. We do offer both USA made tools, and import, depending on what we are talking about. It's all a balance. If you ever have trouble. Just fill out the replacement form below, and...

We're going to have our larger line up out within the next month or so. These will be a continuation of the full polish series that we currently have out. Dave [email protected]

Our reels are guaranteed. Have you tried getting ahold of us? I can't remember a time where someone has had trouble with a reel and not got taken care of. Dave [email protected]

Hey, shoot me an email and I can get this figured out for you. Hey Smokey, Shoot me an email and I can get a new socket out to you. [email protected] Thanks!

Hey, that is a bummer. Is that road box getting buzzed around a bunch? I don't think those screws are in with Loc-Tite, but in your circumstances it looks like it would have been handy. Shoot me an email when you get a chance so I can get a replacement out to you. Dave [email protected]

Hey, That is a bummer. I'm not sure how that happened, but you shouldn't have to take damaged goods. Email me a picture if you don't mind, or at the very least your address so I can get this straightened out for you. Even if you've already returned it, I'd like to hear from you. Thanks...

Winners annoucement: Glad to say we had a great turn out for this contest and the winners have been chosen! 1st place: KMdef9 2nd place: Ku17 3rd place: lbperry I will be emailing you guys to get your shipping information shortly. Thanks to everyone that participated. Dave [email protected]

Luckily, once you have both you can switch them around. :thumbup: I didn't think this was a standard, but it does seem to be what people prefer. Just a couple hours left guys, we will be closing the form at noon EST, and I'll announce the winners shortly thereafter.

The entry form is in the first post towards the bottom.

Typically we just want a picture verifying the damage. Then I would cover the shipping to you. The only time we really would need it sent in is when things don't add up, and a picture isn't sent in, which is pretty rare. We like to keep it pretty painless. We all have stuff to do, and our goal...

TEKTON tools are Always Guaranteed regardless of when or where you bought them. If you ever have a problem, just drop us a line or call. Dave [email protected]

They are currently planned as part of a phase two rollout. I'll let you know when they get launched. :thumbup: Dave [email protected]

No, Just enter on the entry form in the post.

Winners annoucement: Glad to say we had a great turn out for this contest and the winners have been chosen! 1st place: KMdef9 2nd place: Ku17 3rd place: lbperry I will be emailing you guys to get your shipping information shortly. Thanks to everyone that participated. Guys, We've...

Wotan, You should always get a hold of us before tearing one of these apart. Email me and I can help get you all set. [email protected]

Hey mike528, Shot you a PM to see if we can get this sorted out for you. I'd like to get the right sockets sent out. Just to clear up any confusion, TEKTON and WorkShop are two distinct brands from Michigan Industrial Tools. Dave

Sorry to hear about the trouble with that set. It is a pretty basic set, that Wiha set isn't even in the same realm. Glad you got something you like.

Well send those over when you can and we will figure something out. Let me know what you paid for them in the email if you don't mind.

Could you send me some pictures of the damage? I can get some replacements out to you. From the pictures posted it's tough to see what is warped. If you're looking at other sets, I can probably help get this straighten out for you. Thanks, [email protected]