Search results

I have a similar situation as the OP with a site away from my home garage. The building is on farm ground and we mostly store tractors and farm equipment which requires SAE tools. I have a cheap 26" toolbox (Craftsman I think) and filled it with mostly used tools I found at estate sales and...

No insulting comment about me quitting this time? Perfect. [emoji481] Sent from my iPhone using The Garage Journal mobile app

Book time = the estimated time a repair should take an average tech. Flat rate = a payment method in which an employee gets paid by the job not by an hourly rate for the actual time a job takes. Flat rate uses book times to set a value for a job. What you mean is that it would have been...

Another vote for theBrother P-touch. Love mine. Use it all the time. Sent from my iPhone using The Garage Journal mobile app

Sigh... tough to know where to begin with this one. You clearly don't have a very good understanding of some basic economic principals. A socialist economy is built on the principal that a workers worth come from the time they work not the value of what they produce. It distributes wealth...

I'm sure it's not normal to get a 30 min. runaround from a new parts guy. If it does you should be getting a new parts supplier. What does a normal part order phone call take? 1-2 minutes? Also, the guy wrenching isn't making $90-175/hr. That's what his shop charges for labor. Statistically the...

Sure it does. I don't want to put words in another man's mouth but look at Yarpo's comments. "I can stand around and polish my tools and make 40k". Doesn't sound like he's stressed to put food on the table. Also sounds like he's motivated to make more than his base so it's a win for him, his...

You're not paid by a flat rate system. You earn a base salary with incentive pay... which is exactly what the article you call horsesh*t suggested as an alternative to flat rate pay models. Smh. I get the feeling some of you don't really know what your talking about. Sent from my iPhone...

If warranty/fleet/insurance want to be billed by book time bill then that way. That doesn't mean you have to pay your techs that way. Pay them a salary or hourly wage. Instead of rushing to beat book times they'll focus on quality. Your customers will be happier too because they get quality...

Everyone understands what book time is and who creates the times. Just because it's still being used doesn't mean it's a good system. The question is about the ethics of the practice. It sounds like all you've ever known is flat rate and so you carry on without fully understanding the impact...

Found a couple more. The Mountaineer is a little unique with its metal file and the Bantam is 1 layer and really thin. Perfect when all you need is a blade and a bottle cap opener.[emoji481] Sent from my iPhone using The Garage Journal mobile app

I never suggested you were all thieves. I've been quite complimentary of some shop owners. I understand the flat rate system very well. It's an antiquated model that has been the industry standard for a long time and most shops use it because they don't know any better. You admitted yourself...

It's not worth my time... your posts up until now had been to support your views and I respect that but once you digress to ignorance and obstinance it's time to quit. I'm not going to change your views nor are you going to change mine. We could go around and around but what's the point? At the...

Your answers are very telling. I won't waste anymore of your time or mine. The takeaway- an informed consumer is a shady shop's worse nightmare. I think this thread has given a pretty clear picture of what to look for in a good shop and bad shop. Sent from my iPhone using The Garage Journal...

But if you skip the quality steps and get the job done faster it pays more. The auto industry wants vehicles to be reliable enough... but not too reliable or that puts them out of business. If vehicles lasted forever there would be no more sales but if the car breaks down after a couple of...

Of course not every flat rate tech and shop is a crook. Do you at least see how the flat rate system is set up to reward those who cut corners and tack on unnecessary work? Do you understand why customers might be a little skeptical of a system that rewards speed over quality? Do you...

You're employer is already paying you what you make. Why won't they give it to you as salary? Because if you slow down and focus on quality over speed they lose money. Sent from my iPhone using The Garage Journal mobile app

What's the point of this? If you're not interested in contributing anything productive don't read the thread. Sent from my iPhone using The Garage Journal mobile app

Techs have to meet or beat book time or they don't bring home that pay. That causes them to cut corners and tack on "gravy work" to customers bills in order to make pay. The shop owner doesn't care because the faster the tech works and the more gravy work that gets added on, the more money they...

Is anyone ever really honest about salaries and income on the internet? Lol. Ya'll can throw out numbers if you want but let's be honest, no ones going to believe them. National averages: Lube Tech $15/hr, $32,000 Journeyman Tech $25/hr, $54,000 Master Tech $26.85, $58,000 Indy Shop labor rate...