Gearwrench Warranty

Bikes&Bowties · Oct 10, 2011

So I need to warranty a 3/8's roto head ratchet. Sears (place of purchase) is a no go. Where else would warranty them? Yes I did search so hopefully it's not a recent repeat.

SMKS · Oct 10, 2011

kythri · Oct 10, 2011

Sears, as a partner with Danaher/GearWrench, is required to warranty them on behalf of GearWrench.

If they're being dinks, call up GearWrench customer service, they'll take care of you.

quattrojon · Oct 10, 2011

If you have any problems, you can contact the GJ member Gearwrenchbrand.

dankicksass · Oct 10, 2011

Advance Auto Parts, Napa, Fastenall, some Lowes stores...

trents99 · Oct 10, 2011

I was told by Sears if they didn't sell the particular tool they wouldn't warranty it, ymmv. Lowes didn't sell what I had either but they made an effort and called GW for me. I ended up speaking with GW on the phone at Lowes and gave her my address. I had a new wrench within a week.

Seems like you could call GW yourself and get the same service, lady I spoke to was very polite.

Zebu Fellenz · Oct 10, 2011

Around here the Lowes will warranty Gearwrench with the equivalent Kobalt tool.

mrbreezeet1 · Oct 10, 2011

I've had good luck with Advance auto, but they had it in stock.

Gearwrench Warranty

Bikes&Bowties

Well-known member

SMKS

Well-known member

kythri

Well-known member

quattrojon

Well-known member

dankicksass

Well-known member

trents99

Well-known member

Zebu Fellenz

Well-known member

mrbreezeet1

Banned