There is no telling with Amazon. I bought a transmission jack that said large cosmetic imperfections, ect, but in good working order. I figured one use and it would have large cosmetic imperfections so I didn't care. It came in and I couldn't see anything cosmetic on the jack itself but the handle and all associated hardware was missing. No chains, no brackets, no manual, nothing. I sent it back and had a pretty bad run of warehouse deals so I decided to give those a rest. I just bought two items listed in good condition at roughly half price. If they'd sold them as new I'd have no real issue with the condition they came in.